John Deere Core Training Test

50 Questions | Total Attempts: 50

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John Deere Core Training Test


Questions and Answers
  • 1. 
    What are our primary responsibilities while working as Security Officer's at John Deere? Select all that apply. (Hint, there are THREE)
    • A. 

      Enforcing John Deere's Access Control policy

    • B. 

      Emergency Response and Reporting

    • C. 

      Provide Exceptional Customer Service

    • D. 

      Loading and unloading freight

    • E. 

      Visitor Tours

    • F. 

      Contractor/Vendor scheduling

    • G. 

      Preventing and Stopping all crime

  • 2. 
    When a Visitor/Contractor arrives what are the FOUR key pieces of information you are required to ask for and enter into PassagePoint? 
    • A. 

      Photo Identification

    • B. 

      Business or Cellular Telephone Number

    • C. 

      Name of the Company they are representing

    • D. 

      Name of the employee/contractor who will serve as their host.

    • E. 

      Vehicle Information

    • F. 

      Length of Visit

    • G. 

      Birthdate

    • H. 

      Social Security Number

  • 3. 
    Select the forms of Identification that are acceptable for a Visitor to provide after you request a Photo ID. 
    • A. 

      Drivers License

    • B. 

      State Issued ID Card

    • C. 

      Passport or Passport Card

    • D. 

      Military ID

    • E. 

      Social Security Card

    • F. 

      Business Card

    • G. 

      Credit Card

  • 4. 
    A John Deere Employee has forgotten their badge for the day. Which badge should they receive? 
    • A. 

      Badge 1

    • B. 

      Badge 2

    • C. 

      Badge 3

    • D. 

      Badge 4

    • E. 

      Badge 5

  • 5. 
    True or False. After we check in a visitor for a meeting we are authorized to give them a badge and allow them entry if they have visited before and know where to go? 
    • A. 

      True

    • B. 

      False

  • 6. 
    It is acceptable to give a contractor or delivery driver a temporary badge and allow them entry without entering them into PassagePoint if you know them, they have visited the site before, and they will be inside for less than 10 minutes. 
    • A. 

      True

    • B. 

      False

  • 7. 
    A Deere Employee is visiting from another facility for one week and requires access to your building. You are authorized to add access to the badge for the duration of their visit? 
    • A. 

      True

    • B. 

      False

  • 8. 
    While checking a visitor into PassagePoint an alert pops up that informs you this individual matches someone on the Lookout List. This is the same person who is standing at the desk. What should you do first? 
    • A. 

      Read the warning information and follow the instructions listed in the 'Actions to Take' section.

    • B. 

      Immediately call 911

    • C. 

      Immediately call ESOC

    • D. 

      Immediately push the duress button

  • 9. 
    A John Deere Contractor is escorting in another employee from their contract company to assist them for the day. Which badge should they get receive? 
    • A. 

      Badge 1

    • B. 

      Badge 2

    • C. 

      Badge 3

    • D. 

      Badge 4

    • E. 

      Badge 5

  • 10. 
    You are REQUIRED to check Lenel (Area Access Manager/ID Credentials/System Admin) to confirm if an employee is an 'Active' badge holder before issuing them a Temporary Badge?
    • A. 

      True

    • B. 

      False

  • 11. 
    The Forgotten Badge shown in the picture was entered into PassagePoint correctly? 
    • A. 

      True

    • B. 

      False

  • 12. 
    You encounter a customer at your post who is being challenging and refuses to comply with John Deere's Access Control policy. You have informed them of the rule and the reason for the rule. What should you do? 
    • A. 

      Inform the customer you are contacting your Supervisor for assistance and that they will come assist with the concern.

    • B. 

      Inform the customer that they have to leave the building or you will call the police.

    • C. 

      Grant the customer entry and contact your Supervisor to inform them of the issue.

  • 13. 
    True/False  If something occurs at your site that's outside of normal every day duties you are required to complete a Perspective Report?     
    • A. 

      True

    • B. 

      False

  • 14. 
    When completing a Perspective report there are SIX approved Employee Status. Select all that apply. 
    • A. 

      Deere Employee

    • B. 

      Contingent Employee

    • C. 

      Contract Employee

    • D. 

      Security Officer

    • E. 

      Security Supervisor

    • F. 

      Visitor

    • G. 

      Cleaner

    • H. 

      Deere Contact

    • I. 

      Ambulance Driver

    • J. 

      Factory Manager

    • K. 

      Facility Contact

    • L. 

      Victim

    • M. 

      Criminal

  • 15. 
    Perspective Descriptions: The 'Description' section of a Perspective report is required to be filled out in a specific way. Select the correct Perspective Description below. 
    • A. 

      Security Officer received a call from a Deere Employee stating that another Deere Employee was experiencing chest pains in Building A and required medical assistance. Security Officer dispatched another Security Officer to the scene, contacted 911, and the Factory Nurse. Deere Employee was transported by ambulance to the hospital.

    • B. 

      At 0901 Deere Employee Paul Johnson reported to Allied Universal Security Officer James Murphy that Deere Employee Michael Martinez was experiencing chest pains in building A. At 0902 Security Officer James Murphy contacted 911 Emergency, John Deere Factory Nurse Mary Jenkins, and Allied Universal Security Officer John Love. At 915 Deere Employee Michael Martinez was transported to Lincoln Memorial Hospital in critical condition.

    • C. 

      Deere Employee was having a heart attack in Building A. Security contacted Emergency Services. Deere Employee taken to the hospital.

    • D. 

      Security Officer James Murphy received a call from Deere Employee Paul Johnson stating that Deere Employee Michael Martinez was having a heart attack in Building A and required medical assistance. Security Officer Murphy dispatched Security Officer Love to the scene, contacted 911, and the Factory Nurse Mary Jenkins. Security completed incident report.

  • 16. 
    The Description section of the Perspective report is written in a specific three line format. Select the correct option below. 
    • A. 

      How the officer became involved or aware of the incident. The specific action the officer took to resolve the incident. How the incident was resolved.

    • B. 

      Who was involved in the incident. When did the incident occur? What happened?

    • C. 

      Who informed Security. What Security did to resolve the incident. Why did the incident occur?

  • 17. 
    If multiple officers are involved in responding to an incident who is responsible for completing a Perspective report? 
    • A. 

      Everyone involved completes a narrative detailing their involvement.

    • B. 

      The Officer who originally received the information.

    • C. 

      The officer who responded to the incident.

    • D. 

      Neither, the Supervisor is responsible for completing all Perspective reports.

  • 18. 
    All Perspective reports are required to be reviewed and approved by your Supervisor/Manager or an authorized approver before being entered into Perspective? 
    • A. 

      True

    • B. 

      False

  • 19. 
    True/False The 'Involvements' section of this Perspective report is completed correctly.
    • A. 

      True

    • B. 

      False

  • 20. 
    Select the correct option when identifying a Deere, Contract, or Contingent Employee in the ACTIVITY NOTE section of your Perspective report for the first time. 
    • A. 

      DEERE EMPLOYEE PAUL B STANLEY (PS76568) LABOR RELATIONS

    • B. 

      Deere Employee Paul Stanley Labor Relations

    • C. 

      Labor Relations Employee Paul Stanley (PS76568)

    • D. 

      Deere Employee Paul STANLEY (PS76568) Labor Relations

  • 21. 
    After identifying an individual in your Perspective Description for the first time (Ex: Deere Employee Betty L. LYONS (bl53224) Factory Line Supervisor) how would you reference them again in the report? 
    • A. 

      Last Name Only in CAPS (EX: LYONS)

    • B. 

      Last Name in CAPS and RACFID (EX: LYONS (bl53224)

    • C. 

      First Initial and Last name in CAPS (Ex: B. LYONS)

    • D. 

      Full Name each time with last name in CAPS (Ex: Betty L. LYONS)

  • 22. 
    When documenting Security Officers in the Perspective Descriptions and Activity note we are required to include the name of the Security Company.  
    • A. 

      True

    • B. 

      False

  • 23. 
    What steps are you required to take if a Lost & Found item is turned in? (Select all the apply)
    • A. 

      Document the item in the Lost & Found Log

    • B. 

      Contact your manager

    • C. 

      Secure the item where lost and found is stored

    • D. 

      Attempt to contact the owner (If possible)

    • E. 

      Create a Lost & Found Perspective report

    • F. 

      Send out an email to the building informing them of the lost item

  • 24. 
    You are required to document ALL Lost & Found items on the Lost & Found log?
    • A. 

      True

    • B. 

      False

  • 25. 
    When returning a Lost & Found Item what two steps are you required to complete? Select all that apply. 
    • A. 

      Request to see ID and have the individual claiming the item sign the Lost & Found log.

    • B. 

      Take a photo with the individual and the Lost & Found item, just in case.

    • C. 

      Update Perspective and document that the item was claimed.

    • D. 

      Submit a ticket on SharePoint documenting that the Lost & Found item was claimed.

    • E. 

      Contact your Manager to inform them.

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