Microsoft Outlook 2016 Part 2 Pre/Post Assessment Exam
Assessing Outlook 2016 knowledge.
- 1.
True or false? The OSC enables you to post status updates to your social networking account from within Outlook.
- A.
True
- B.
False
Correct Answer
B. False -
- 2.
What file format is used for RSS content?
- A.
HTML
- B.
PDF
- C.
DOC
- D.
XML
Correct Answer
D. XML -
- 3.
To subscribe to an RSS, change the Outlook view from shortcuts to folders.
- A.
True
- B.
False
Correct Answer
A. True -
- 4.
Periodically, you should check the _______ _______ folder to make sure legitimate e-mail messages weren’t stored there. Then you should empty this folder.
- A.
Inbox E-mail
- B.
Trash Can
- C.
Junk E-Mail
- D.
Recycle Bin
Correct Answer
C. Junk E-Mail -
- 5.
When you’re using the Clean Up function, what three options can you choose from to specify which locations to clean up (multiple answers)?
- A.
Clean Up Conversation
- B.
Clean Up Folder
- C.
Clean Up Conversation Language
- D.
Clean Up Folder & Subfolders
Correct Answer(s)
A. Clean Up Conversation
B. Clean Up Folder
D. Clean Up Folder & Subfolders -
- 6.
Which of the following is the term for the process of storing old messages in a separate file on your computer?
- A.
Archiving
- B.
Clearing
- C.
Purging
- D.
Backing up
Correct Answer
A. Archiving -
- 7.
How do you open an original item recorded by the Journal?
- A.
Right-click the Journal entry and choose Open Item Referred To from the shortcut menu.
- B.
Go to the item and choose “Original Thread”.
- C.
In the Task pane, click the item and choose “Original Thread”.
- D.
Click the Journal entry and choose “Expand/Collapse” in the Arrangement group.
Correct Answer
A. Right-click the Journal entry and choose Open Item Referred To from the shortcut menu. -
- 8.
How do you save a note?
- A.
Right-click and choose Save from the shortcut menu.
- B.
Click the X in the top right corner and choose Yes when prompted to save or not.
- C.
Click Save in the bottom right corner of the note.
- D.
When you close a note, it is saved automatically.
Correct Answer
D. When you close a note, it is saved automatically. -
- 9.
What is the default view for the Journal folder?
- A.
Timeline
- B.
Entry List
- C.
Last 7 Days
- D.
Phone Call
Correct Answer
A. Timeline -
- 10.
In addition to publishing your calendar to Office.com, Outlook enables you to publish your calendar to any _________-capable Web server.
- A.
WebDAV
- B.
Internet
- C.
Yahoo
- D.
Google
Correct Answer
A. WebDAV -
- 11.
By default, when sharing contacts, recipients can ______ your contacts, but not ______ them.
- A.
Change, view
- B.
Change, edit
- C.
View, change
- D.
View, see
Correct Answer
C. View, change -
- 12.
To export contacts, click the File tab and then click Open & Export. Which button do you click next?
- A.
Export
- B.
Import/Export
- C.
Save As
- D.
Account Settings
Correct Answer
A. Export -
- 13.
When you’re composing your mail merge document, which button do you click to temporarily view live data in place of the merge fields?
- A.
Preview Results
- B.
Preflight
- C.
View Live Data
- D.
View Sample
Correct Answer
A. Preview Results -
- 14.
How do you display the Developer tab?
- A.
Click the Display Developer option in the General group of the Options.
- B.
Add it to the Quick Access Tool bar.
- C.
Use the Customize Ribbon settings in the Outlook Options dialog box.
- D.
The Developer tab is now displayed by default in MS Office 2013.
Correct Answer
C. Use the Customize Ribbon settings in the Outlook Options dialog box. -
- 15.
True or false? Outlook manages all stages of a mail merge operation.
- A.
True
- B.
False
Correct Answer
B. False -
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