Mhss Assessment Part 2
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Questions and Answers
- 1.
What is the age range where consumers wanting to participate in MHSS must obtain a VICAP assessment?
Explanation
Consumers wanting to participate in MHSS must obtain a VICAP assessment between the ages of 16 and 20. This age range is specified as the requirement for consumers to undergo the assessment before participating in MHSS.Rate this question:
- 2.
For MHSS, the CSB or BHA should schedule a VICAP appointment within ________ days.
Explanation
The CSB or BHA should schedule a VICAP appointment within 10 days.Rate this question:
- 3.
Which of the following are ways that VFS receives referrals for MHSS? Check all that apply.
- A.
Phone
- B.
Text
- C.
Walk-In
- D.
Fax
- E.
Online
Correct Answer(s)
A. Phone
C. Walk-In
E. OnlineExplanation
VFS receives referrals for MHSS through phone, walk-in, and online methods. Phone referrals can be made by individuals calling VFS directly to request MHSS services. Walk-in referrals occur when individuals physically visit VFS and request MHSS in person. Online referrals can be made through the VFS website or online platforms where individuals can submit their requests electronically. Fax and text referrals are not mentioned as ways that VFS receives referrals for MHSS.Rate this question:
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- 4.
The intake specialist must be a QMHP or higher.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement "The intake specialist must be a QMHP or higher" is false. This means that it is not necessary for the intake specialist to be a Qualified Mental Health Professional (QMHP) or have a higher qualification. There may be other requirements or qualifications for the role, but being a QMHP is not one of them.Rate this question:
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- 5.
You provided a 3-hour session with your client. How many units will you bill for?
Correct Answer
2, two, 2 unitsExplanation
The question states that a 3-hour session was provided with the client. The units being referred to are likely the billing units for the session. Since the session lasted for 3 hours, it can be assumed that the billing units will be equivalent to the duration of the session, which is 2 units.Rate this question:
- 6.
VFS policy permits the CSS to bill for 2 hour sessions.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The VFS policy does not permit the CSS (Customer Support Specialist) to bill for 2 hour sessions.Rate this question:
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- 7.
In a crisis situation you may bill for more than 2 units with the permission of your supervisor.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
In a crisis situation, it is possible to bill for more than 2 units with the permission of your supervisor. This suggests that there may be certain circumstances where additional units are necessary to adequately address the crisis and provide the necessary support or intervention. It highlights the importance of seeking approval from a supervisor in such situations, indicating that there may be some flexibility in billing practices during crises.Rate this question:
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- 8.
The two types of discharges at VFS are ________ and ________.
Correct Answer
consumer intiated
company initiatedExplanation
The correct answer is "consumer initiated, company initiated" because these are the two types of discharges at VFS. Consumer initiated discharges occur when a customer initiates a transaction or request, such as making a payment or submitting a claim. Company initiated discharges, on the other hand, are initiated by the company itself, often in response to a customer's request or as part of regular business operations. These discharges could include issuing refunds, cancelling services, or processing returns.Rate this question:
- 9.
In a consumer initiated discharge, VFS ends services because the consumer is non-compliant.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because in a consumer initiated discharge, VFS (Variable Frequency System) ends services because the consumer voluntarily decides to discontinue the services, not because they are non-compliant.Rate this question:
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- 10.
Company initiated discharges must be authorized the ________.
Correct Answer
Director of OperationsExplanation
The Director of Operations is responsible for overseeing and managing the overall operations of the company. They have the authority to make decisions regarding company initiatives, including discharges. Therefore, any company-initiated discharges must be authorized by the Director of Operations.Rate this question:
- 11.
Clinical documentation should be written in a manner that is well ________ and that allows rapid ________, ________, and ________ of clinical and other information about the consumer.
Correct Answer
organized
location
recover
utilizationExplanation
Clinical documentation should be written in a manner that is well organized and that allows rapid location, recover, and utilization of clinical and other information about the consumer. This means that the documentation should be structured and arranged in a logical way, making it easy to find and access specific information when needed. Additionally, the documentation should be designed in a way that facilitates quick retrieval of information, ensuring that healthcare professionals can efficiently access and review the necessary details. Overall, the goal is to have documentation that is well-organized, easily locatable, quickly recoverable, and effectively utilized for patient care.Rate this question:
- 12.
Every document should be followed by a ________. Signatures should be ________. If applicable ________ is required to accompany the signature. All signatures require a ________.
Correct Answer
complete signature
legible
professional licensure
dateExplanation
Every document should be followed by a complete signature. Signatures should be legible. If applicable, professional licensure is required to accompany the signature. All signatures require a date.Rate this question:
- 13.
Jamie Magic is a Licensed Professional Counselor. Which signature is correct?
- A.
Jamie Magic, QMHP 2.3.16
- B.
Jamie Magic, LMHP 5.6.16
- C.
Jamie Magic, LPC LMHP 3.4.16
- D.
Jamie Magic, LPC QMHP 6.7.16
Correct Answer
C. Jamie Magic, LPC LMHP 3.4.16Explanation
The correct answer is "Jamie Magic, LPC LMHP 3.4.16" because LPC stands for Licensed Professional Counselor, which is the professional title of Jamie Magic. LMHP stands for Licensed Mental Health Professional, which is an additional credential that Jamie Magic holds. The date 3.4.16 represents the date of Jamie Magic's licensure or certification.Rate this question:
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- 14.
What 5 pieces of information at minimum are required to be on a daily log? ________ ________________________________
Correct Answer
date
start time
end time
duration of the session
total units accruedExplanation
A daily log requires at minimum five pieces of information: the date, start time, end time, duration of the session, and total units accrued. This information is necessary to accurately record and track daily activities or events. The date indicates when the log entry was made, while the start and end times provide the timeframe for the session. The duration of the session indicates how long the activity or event lasted, and the total units accrued represents the outcome or result of the session.Rate this question:
- 15.
A weekly summary must ________ in detail what ________ during the ________ of the time billed.
Correct Answer
clearly document
occurred
entire amountExplanation
A weekly summary must clearly document what occurred during the entire amount of time billed. This means that the summary should provide a detailed account of all the activities, events, or tasks that took place within the specified time period for which the billing is being done. It is important to clearly document these details in order to accurately track and report the work that was performed and ensure transparency in billing.Rate this question:
- 16.
The ISP is due no later than ________ days after MHSS services are initiated and must be rewritten ________.
Correct Answer
30, thirty
annuallyExplanation
The ISP (Individualized Service Plan) must be submitted within 30 days after MHSS (Mental Health Support Services) are initiated. Additionally, the ISP needs to be rewritten annually.Rate this question:
- 17.
QMHP's may complete, sign, and date the ISP.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
QMHPs (Qualified Mental Health Professionals) may not complete, sign, and date the ISP (Individualized Service Plan). This responsibility typically falls on the individual's treatment team, which may include a QMHP but also includes other professionals such as psychiatrists, psychologists, and social workers.Rate this question:
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- 18.
ISP reviews or quarterly reports shall be completed every ________.
Correct Answer
3 months, three months, 90 days, ninety daysExplanation
The correct answer is 3 months, three months, 90 days, ninety days. This means that ISP reviews or quarterly reports need to be completed every three months or every 90 days. This regular interval ensures that the reviews and reports are conducted frequently enough to track progress and make necessary adjustments, while also allowing enough time for meaningful data collection and analysis.Rate this question:
- 19.
The monthly report is much like the ISP review in that it is used to ________ or lack thereof towards ________.
Correct Answer
document progress
goals, goalExplanation
The monthly report serves a similar purpose as the ISP review, as it is used to document the progress made towards achieving goals or to highlight any lack of progress. It provides a comprehensive overview of the work done and helps track the alignment with the set goals.Rate this question:
- 20.
Your client falls during session and must be transported to the emergency room. What would you use to document this information? ________
Correct Answer
ancillary noteExplanation
An ancillary note would be used to document the client falling during the session and the need for transportation to the emergency room. Ancillary notes are typically used to record additional information or events that occur outside of the regular progress notes. In this case, the note would include details about the fall, any injuries sustained, the decision to transport the client to the emergency room, and any other relevant information related to the incident. This documentation is important for maintaining accurate and comprehensive client records and ensuring appropriate care is provided.Rate this question:
- 21.
It is ok to share a consumer's protected health information as long as they verbally tell you that they don't mind.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Sharing a consumer's protected health information without their explicit written consent is a violation of the Health Insurance Portability and Accountability Act (HIPAA). Verbal consent is not sufficient to disclose protected health information. The privacy rule of HIPAA requires healthcare providers to obtain written authorization from individuals before disclosing their health information to others. Therefore, it is not okay to share a consumer's protected health information based solely on verbal consent.Rate this question:
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- 22.
PHI documents must be redone ________?*how often*
Correct Answer
annually, every yearExplanation
PHI documents must be redone annually or every year to ensure that they are up to date and accurate. This regular review and revision process is necessary to comply with legal and regulatory requirements, as well as to maintain the privacy and security of sensitive patient information. By conducting these updates on a yearly basis, healthcare organizations can stay current with any changes in policies, procedures, or technology that may impact the handling and protection of PHI.Rate this question:
- 23.
A ________ is done to make the provider aware of the consumer's risk for falling due to a physical condition or impairment.
Correct Answer
fall risk assessmentExplanation
A fall risk assessment is done to make the provider aware of the consumer's risk for falling due to a physical condition or impairment. This assessment helps identify factors that may increase the likelihood of falls, such as muscle weakness, balance problems, medication side effects, or environmental hazards. By conducting a fall risk assessment, healthcare providers can develop appropriate interventions to prevent falls and ensure the safety of the consumer.Rate this question:
- 24.
According to VFS policy, requests for continued authorization of MHSS should be submitted to the consumer's insurance company 45 days before the current authorization ends.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The explanation for the correct answer, which is False, is that according to VFS policy, requests for continued authorization of MHSS should be submitted to the consumer's insurance company 30 days before the current authorization ends, not 45 days.Rate this question:
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- 25.
Time sheets, ancillary notes, weekly summaries, and daily logs are due on ________ at ________ ending the week of service.
Correct Answer
saturday
midnight, 12amExplanation
The time sheets, ancillary notes, weekly summaries, and daily logs are required to be submitted by the end of the week of service. The specific deadline for submission is Saturday at midnight, which is also referred to as 12am.Rate this question:
- 26.
As a CSS you must maintain the ________ in providing MHSS. CSS's have a primary ________ to safeguard consumer's person information.
Correct Answer
highest standards, highest standard
obligationExplanation
As a CSS (Customer Support Specialist), it is essential to uphold the highest standards in providing MHSS (Managed Hosting Support Services). This includes ensuring that the services provided meet the highest quality and performance levels. Additionally, CSS's have a primary obligation to safeguard consumer's personal information, which further emphasizes the importance of maintaining the highest standard of service.Rate this question:
- 27.
You should be aware of your ________ with respect to the consumers and ________ the trust and fostering dependency of the individual.
Correct Answer
influential position
avoid exploitingExplanation
In this question, the sentence is discussing the importance of being aware of one's influential position in relation to consumers. By being aware of this position, individuals can avoid exploiting the trust and dependency of consumers. This means that individuals should use their influence responsibly and ethically, ensuring that they do not take advantage of consumers for personal gain.Rate this question:
- 28.
What are the 5 components of the counseling (skill-building) process? ________ ________ ________ ________ ________
Correct Answer
service plans, service plan
informed consent
managing multiple consumers
termination and referral
consumer rightsExplanation
The 5 components of the counseling (skill-building) process include service plans, informed consent, managing multiple consumers, termination and referral, and consumer rights. These components are essential in ensuring that counseling sessions are effective and beneficial for the clients. Service plans help outline the goals and objectives of the counseling process, while informed consent ensures that clients are fully aware of the nature and purpose of the counseling. Managing multiple consumers involves effectively handling and addressing the needs of different clients. Termination and referral refer to the appropriate ending of counseling and the possibility of referring clients to other professionals if needed. Consumer rights ensure that clients are treated with respect, confidentiality, and have the right to make informed decisions about their counseling process.Rate this question:
- 29.
CSS's are to be aware of possible ________ that may arise between themselves and the consumer, outside employers, and other professionals.
Correct Answer
conflicts of interest, conflict of interestExplanation
CSS's need to be aware of possible conflicts of interest that may arise between themselves and the consumer, outside employers, and other professionals. This means that CSS's should be conscious of any situations where their personal interests or relationships may interfere with their ability to provide unbiased and objective advice to their clients. By being aware of these potential conflicts, CSS's can take steps to mitigate them and ensure that they are acting in the best interest of their clients.Rate this question:
- 30.
Providing only services and using only techniques for which you are qualified by education, training, or experience is an example of ________.
Correct Answer
competenceExplanation
Competence refers to the ability to perform tasks or provide services effectively and efficiently, based on one's education, training, or experience. In this context, the correct answer suggests that it is important to only offer services and utilize techniques that one is qualified for. By doing so, individuals can ensure that they possess the necessary skills and knowledge to deliver high-quality results, minimizing the risk of errors or inadequate performance. This adherence to competence not only promotes professionalism but also safeguards the well-being and satisfaction of clients or customers.Rate this question:
- 31.
You should always treat professional colleagues with the same dignity and respect afforded to consumers.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
It is important to treat professional colleagues with dignity and respect because it helps to foster positive working relationships, promotes a healthy and inclusive work environment, and encourages teamwork and collaboration. Treating colleagues with the same level of respect as consumers also demonstrates professionalism and integrity in the workplace. By valuing and respecting the contributions of colleagues, it creates a harmonious and productive work atmosphere.Rate this question:
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- 32.
Which of the following activities should take place on your first visit with a consumer? Check all that apply.
- A.
Have dinner with them
- B.
Establish rapport
- C.
Take them to the store
- D.
Discuss consumer's goals and objectives
- E.
Become their best friend
- F.
Begin to foster a therapeutic relationship
Correct Answer(s)
B. Establish rapport
D. Discuss consumer's goals and objectives
F. Begin to foster a therapeutic relationshipExplanation
On the first visit with a consumer, it is important to establish rapport to build trust and a positive relationship. This can be done through active listening, showing empathy, and engaging in open and non-judgmental communication. Discussing the consumer's goals and objectives is crucial to understanding their needs and creating a plan for their care. Beginning to foster a therapeutic relationship involves creating a safe and supportive environment where the consumer feels comfortable sharing their thoughts and concerns. Having dinner with them or becoming their best friend is not necessary or appropriate in a professional setting.Rate this question:
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- 33.
It is the responsibility of the CSS to ensure that the consumer's file is accurate and complete.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The responsibility of the CSS (Consumer Support Services) is to ensure that the consumer's file is accurate and complete. This means that they are in charge of verifying the information provided by the consumer and making sure it is correct and up-to-date. They also need to ensure that all necessary documents and records are included in the file. By doing so, the CSS helps to maintain the integrity of the consumer's information and ensure that it is reliable for any future use or reference.Rate this question:
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- 34.
It is ok for a supervisor to counsel an employee on their personal issues that do not affect their work.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
It is not appropriate for a supervisor to counsel an employee on their personal issues that do not affect their work. A supervisor's role is primarily focused on managing the employee's performance and ensuring that work-related goals and objectives are met. Personal issues should be handled by the employee themselves or through appropriate channels such as HR or employee assistance programs. Mixing personal and professional boundaries can lead to conflicts of interest and potential breaches of confidentiality.Rate this question:
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- 35.
Employees should be informed of their supervisor's license, credentials/certifications, and areas of competence.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Employees should be informed of their supervisor's license, credentials/certifications, and areas of competence because this information is crucial for establishing trust and ensuring that the supervisor is qualified and knowledgeable in their role. By being aware of their supervisor's qualifications, employees can have confidence in their abilities and expertise, which can enhance communication, collaboration, and overall job performance. Additionally, this knowledge allows employees to approach their supervisor with relevant questions and concerns, knowing that they are dealing with someone who is professionally qualified in their field.Rate this question:
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- 36.
It is expected that a supervisor avoids exploiting the trust and dependency of their employees.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
A supervisor is expected to act with integrity and responsibility towards their employees. Exploiting the trust and dependency of employees would be unethical and can lead to negative consequences such as low morale, decreased productivity, and high turnover. Therefore, it is important for a supervisor to avoid such exploitation and instead foster a positive and supportive work environment.Rate this question:
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- 37.
Supervision is the gate keeping process to ensure ________ to the ________, the ________ and the ________.
Correct Answer
safety
consumer
profession
employeeExplanation
Supervision is the gatekeeping process to ensure safety to the consumer, the profession, and the employee. This means that supervision plays a crucial role in maintaining the safety of all parties involved. It ensures that products and services provided to consumers are safe and meet the required standards. Additionally, supervision also safeguards the well-being and rights of employees, ensuring a safe and healthy work environment. Lastly, supervision maintains the integrity and professionalism of the industry, ensuring that ethical standards and regulations are upheld.Rate this question:
- 38.
How often should a QPPMH receive supervision? ________
Correct Answer
weekly, 1 per week, every weekExplanation
A QPPMH should receive supervision on a weekly basis, meaning once per week or every week. This regular supervision ensures that the QPPMH is receiving guidance, support, and feedback in their work, allowing them to continually improve their skills and address any challenges or concerns that may arise. It also helps to maintain accountability and ensure that the QPPMH is adhering to professional standards and best practices in their role.Rate this question:
- 39.
A QMHP can be supervised by another QMHP, as long as the supervising QMHP has more experience in the field.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A QMHP can be supervised by another QMHP, regardless of the level of experience. The level of experience of the supervising QMHP does not determine their ability to provide supervision. The important factor is that the supervising QMHP possesses the necessary qualifications and knowledge to effectively supervise the QMHP being supervised. Therefore, the statement that the supervising QMHP must have more experience is false.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Jun 28, 2016Quiz Created by
Kharris16
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