MDP Associate Island - Level 1

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| By Granite City
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Granite City
Community Contributor
Quizzes Created: 35 | Total Attempts: 4,923
Questions: 16 | Attempts: 62

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MDP Associate Island - Level 1 - Quiz


Questions and Answers
  • 1. 

    As described in the Associate Island Module, Labor Scheduling is NOT the backbone to running successful shifts.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement in the question is that Labor Scheduling is NOT the backbone to running successful shifts. The correct answer is False, which means that the statement is incorrect. Therefore, the correct explanation is that Labor Scheduling is indeed the backbone to running successful shifts, according to the Associate Island Module.

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  • 2. 

    Produce weekly schedules for all BOH departments, maintain schedule of all BOH departments, initiate all BOH manpower needs, spearhead all BOH hiring, maintain all BOH personnel files, and coordinate all hourly BOH training schedules are all responsibilities of the Associate Island Manager.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because it clearly states that the responsibilities mentioned, such as producing weekly schedules, maintaining schedules, initiating manpower needs, spearheading hiring, maintaining personnel files, and coordinating training schedules, are all assigned to the Associate Island Manager.

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  • 3. 

    It is required that employees must have availability of how many shifts per week?

    • A.

      2 shifts

    • B.

      3 shifts

    • C.

      5 shifts

    Correct Answer
    B. 3 shifts
    Explanation
    Employees must have availability for 3 shifts per week. This means that they need to be able to work any combination of 3 shifts throughout the week. This requirement ensures that there is enough coverage for the different shifts and that the workload is evenly distributed among the employees. Having availability for 3 shifts allows for flexibility in scheduling and ensures that there are enough employees available to meet the demands of the business.

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  • 4. 

    It is standard to schedule for overtime hours during any week.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because it is not standard to schedule for overtime hours during any week. Overtime hours are typically scheduled when there is a need for additional work beyond the normal working hours, such as during busy periods or when there is a backlog of work. Scheduling for overtime hours every week would indicate a consistent need for extra work, which is not standard practice in most industries.

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  • 5. 

    The final version of the schedule should be posted by 2pm on Thursdays.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The given statement is true because it states that the final version of the schedule should be posted by 2pm on Thursdays. This implies that there is a specific deadline for posting the schedule and it is on Thursdays at 2pm. Therefore, the statement is correct.

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  • 6. 

    When confronted with potential overtime issues, you should look at staffing levels and manpower planning.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When faced with potential overtime issues, it is important to analyze staffing levels and manpower planning. This means evaluating the number of employees available and their ability to handle the workload without exceeding regular working hours. By doing so, organizations can identify any gaps in resources and make necessary adjustments to prevent or manage overtime situations effectively. Therefore, the statement "When confronted with potential overtime issues, you should look at staffing levels and manpower planning" is true.

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  • 7. 

    The formula for calculating labor percentage is NOT (hours worked x wage) / total sales = labor cost of sales.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The given statement is false because it states that the formula for calculating labor percentage is NOT (hours worked x wage) / total sales = labor cost of sales. However, the correct formula for calculating labor percentage is indeed (hours worked x wage) / total sales = labor cost of sales.

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  • 8. 

    It is typical to fluctuate above or under your budgeted labor percentage daily.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Fluctuations above or under the budgeted labor percentage on a daily basis are common. This means that sometimes the actual labor percentage may exceed the budgeted amount, while other times it may fall below the budgeted amount. These fluctuations are expected and can be caused by various factors such as variations in customer demand, unexpected events, or changes in staffing levels. Therefore, the statement is true.

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  • 9. 

    The higher the sales, typically the lower the labor percentage.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that there is an inverse relationship between sales and labor percentage. This means that as sales increase, the labor percentage tends to decrease. This could be because as sales increase, the company may be able to spread its fixed labor costs over a larger revenue base, resulting in a lower labor percentage.

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  • 10. 

    The formula for calculating labor productivity is BOH hours worked/(food sales without nonalcoholic beverage) = BOH productivity.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The given statement is true. The formula for calculating labor productivity is BOH (Back of House) hours worked divided by food sales without nonalcoholic beverage. This formula helps measure the efficiency of labor in a restaurant or food service establishment. By dividing the hours worked by the sales generated, it provides a measure of how productive the labor is in relation to the revenue generated.

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  • 11. 

    Over scheduling, several new staff members, improper training and management not coaching or motivating staff will NOT  cause lower productivity numbers.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    This statement is false because over scheduling, several new staff members, improper training, and lack of coaching or motivation from management can all contribute to lower productivity numbers. Over scheduling can lead to burnout and decreased efficiency, while new staff members may require time to adapt and become productive. Improper training can result in errors and inefficiencies, and a lack of coaching or motivation can demotivate employees and negatively impact their productivity. Therefore, these factors can indeed cause lower productivity numbers.

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  • 12. 

    How often should reviews to given?

    • A.

      Yearly

    • B.

      60 days, 90 days and every 6 months

    • C.

      30 days,6 months, 1 year, every 6months after

    Correct Answer
    C. 30 days,6 months, 1 year, every 6months after
    Explanation
    Reviews should be given every 30 days, 6 months, 1 year, and every 6 months after. This suggests that reviews should be conducted frequently to ensure regular feedback and evaluation of performance. The intervals of 30 days, 6 months, and 1 year allow for timely assessments and adjustments, while the additional reviews every 6 months after ensure ongoing monitoring and improvement.

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  • 13. 

    Which of the following should NOT be kept in an Employee Personnel File?

    • A.

      I-9 form

    • B.

      W-4

    • C.

      New Hire Form

    Correct Answer
    A. I-9 form
    Explanation
    The I-9 form should not be kept in an Employee Personnel File because it contains sensitive information such as the employee's Social Security number, date of birth, and immigration status. The I-9 form is used for verifying the identity and employment authorization of individuals hired for employment in the United States, and it is subject to specific retention and privacy requirements. Therefore, it is typically kept separate from the Employee Personnel File to ensure the security and privacy of the employee's information.

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  • 14. 

    Recordkeeping requirements for the following are: Employment Applications- 3 years; Personnel Files – 7 years after termination date: I-9- 3 years after termination date: Injury Reports- 10 years.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because it accurately reflects the recordkeeping requirements for the listed items. Employment applications should be kept for 3 years, personnel files for 7 years after termination, I-9 forms for 3 years after termination, and injury reports for 10 years.

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  • 15. 

    Whose responsibility is it to report a first report of injury that occurs?

    • A.

      Closing Manger

    • B.

      Culinary Partner

    • C.

      Manager whose shift the injury occurred on

    • D.

      Any FOH Manager

    Correct Answer
    C. Manager whose shift the injury occurred on
    Explanation
    The responsibility to report a first report of injury that occurs lies with the manager whose shift the injury occurred on. This manager is directly involved in the incident and is in the best position to provide accurate and timely information regarding the injury. They are responsible for ensuring that the necessary steps are taken to report the injury and initiate any required follow-up procedures.

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  • 16. 

    Where does the first report of injury go once it has been faxed in to the insurance provider?

    • A.

      Garbage

    • B.

      Employee Injury Log

    • C.

      Injury Folder

    • D.

      Employee File

    Correct Answer
    B. Employee Injury Log
    Explanation
    The first report of injury goes to the Employee Injury Log once it has been faxed in to the insurance provider. This log is a record-keeping system specifically designed to track and document any injuries that occur in the workplace. It allows the insurance provider to have a centralized location where they can easily access and review all reported injuries, ensuring proper documentation and follow-up actions can be taken.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jun 12, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 11, 2011
    Quiz Created by
    Granite City
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