MDP Associate Island - Level 1
16 Questions
| Total Attempts: 41
Questions and Answers
- 1.As described in the Associate Island Module, Labor Scheduling is NOT the backbone to running successful shifts.
- A.
True
- B.
False
- 2.Produce weekly schedules for all BOH departments, maintain schedule of all BOH departments, initiate all BOH manpower needs, spearhead all BOH hiring, maintain all BOH personnel files, and coordinate all hourly BOH training schedules are all responsibilities of the Associate Island Manager.
- A.
True
- B.
False
- 3.It is required that employees must have availability of how many shifts per week?
- A.
2 shifts
- B.
3 shifts
- C.
5 shifts
- 4.It is standard to schedule for overtime hours during any week.
- A.
True
- B.
False
- 5.The final version of the schedule should be posted by 2pm on Thursdays.
- A.
True
- B.
False
- 6.When confronted with potential overtime issues, you should look at staffing levels and manpower planning.
- A.
True
- B.
False
- 7.The formula for calculating labor percentage is NOT (hours worked x wage) / total sales = labor cost of sales.
- A.
True
- B.
False
- 8.It is typical to fluctuate above or under your budgeted labor percentage daily.
- A.
True
- B.
False
- 9.The higher the sales, typically the lower the labor percentage.
- A.
True
- B.
False
- 10.The formula for calculating labor productivity is BOH hours worked/(food sales without nonalcoholic beverage) = BOH productivity.
- A.
True
- B.
False
- 11.Over scheduling, several new staff members, improper training and management not coaching or motivating staff will NOT cause lower productivity numbers.
- A.
True
- B.
False
- 12.How often should reviews to given?
- A.
Yearly
- B.
60 days, 90 days and every 6 months
- C.
30 days,6 months, 1 year, every 6months after
- 13.Which of the following should NOT be kept in an Employee Personnel File?
- A.
I-9 form
- B.
W-4
- C.
New Hire Form
- 14.Recordkeeping requirements for the following are: Employment Applications- 3 years; Personnel Files – 7 years after termination date: I-9- 3 years after termination date: Injury Reports- 10 years.
- A.
True
- B.
False
- 15.Whose responsibility is it to report a first report of injury that occurs?
- A.
Closing Manger
- B.
Culinary Partner
- C.
Manager whose shift the injury occurred on
- D.
Any FOH Manager
- 16.Where does the first report of injury go once it has been faxed in to the insurance provider?
- A.
Garbage
- B.
Employee Injury Log
- C.
Injury Folder
- D.
Employee File
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