WebEx How To Book An Appointment In Online Scheduling

1. If a patient's referring physician is not listed in the drop down menu, which department at MedPro should be notified?

Knowledge Management

Support Services

Provider Enrollment

If a patient's referring physician is not listed in the drop-down menu, the department at MedPro that should be notified is Provider Enrollment. This department is responsible for enrolling new providers and maintaining accurate provider information in the system. By notifying Provider Enrollment, they can investigate and update the system with the necessary information about the referring physician, ensuring that accurate and up-to-date information is available for patient care.

Explanation

If a patient's referring physician is not listed in the drop-down menu, the department at MedPro that should be notified is Provider Enrollment. This department is responsible for enrolling new providers and maintaining accurate provider information in the system. By notifying Provider Enrollment, they can investigate and update the system with the necessary information about the referring physician, ensuring that accurate and up-to-date information is available for patient care.

2. All questions regarding booking an appointment in Scheduling can be directed to MedPro Knowledge Management.

True

False

This statement suggests that if anyone has any questions or concerns about booking an appointment in Scheduling, they can contact MedPro Knowledge Management. It implies that MedPro Knowledge Management is responsible for handling inquiries related to appointment booking in Scheduling. Therefore, the statement is true.

Explanation

This statement suggests that if anyone has any questions or concerns about booking an appointment in Scheduling, they can contact MedPro Knowledge Management. It implies that MedPro Knowledge Management is responsible for handling inquiries related to appointment booking in Scheduling. Therefore, the statement is true.

3. On the Book Appointment window, are Appointment Comments required to book an appointment?

Yes

No

Appointment Comments are not required to book an appointment on the Book Appointment window. This means that users can proceed with booking an appointment without providing any additional comments or notes.

Explanation

Appointment Comments are not required to book an appointment on the Book Appointment window. This means that users can proceed with booking an appointment without providing any additional comments or notes.

4. What button in Scheduling is used to refresh information in the window?

[Book]

[Appt Details]

[Show] or [Show All]

The button in Scheduling that is used to refresh information in the window is the [Show] or [Show All] button. This button allows the user to update and display the most current information in the scheduling window. By clicking on this button, any changes or updates made to the schedule will be reflected in the window, ensuring that the user has the latest information available.

Explanation

The button in Scheduling that is used to refresh information in the window is the [Show] or [Show All] button. This button allows the user to update and display the most current information in the scheduling window. By clicking on this button, any changes or updates made to the schedule will be reflected in the window, ensuring that the user has the latest information available.

5. Scheduling retrieves patent information from HPP.

True

False

The statement is true because scheduling does indeed retrieve patent information from HPP. This suggests that scheduling is a process or system that is connected to or interacts with HPP in order to access and retrieve patent information.

Explanation

The statement is true because scheduling does indeed retrieve patent information from HPP. This suggests that scheduling is a process or system that is connected to or interacts with HPP in order to access and retrieve patent information.