Managed PC (Windows 7) Assessment

20 Questions | Total Attempts: 78

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Managed PC (Windows 7) Assessment

This is a 20 question assessment that focuses on the most major concepts in the training material.


Questions and Answers
  • 1. 
    Which of the following is/are key strategic improvements with Managed PC?
    • A. 

      Improve security compliance

    • B. 

      Improve customer experience

    • C. 

      Improve procurement process

    • D. 

      Both a and b

    • E. 

      All of the above

  • 2. 
    Which of the following is not a component of MPCWin7?
    • A. 

      Visio

    • B. 

      Internet Explorer

    • C. 

      Adobe Flash

    • D. 

      MS Forefront

    • E. 

      None of the above

  • 3. 
    What is the path to verify the customer has a PC with the Accenture image?
    • A. 

      Press ctrl+alt+delete and select Open task manager

    • B. 

      Right click Computer>Select Properties

    • C. 

      Go to Control Panel> Select Action Center

    • D. 

      It cannot be verified

    • E. 

      It can only be verified by an Network Administrator

  • 4. 
    What are the two ways a customer may be upgraded to MPCWin7?
    • A. 

      Refresh, Accelerated

    • B. 

      LTS Capture, Upgrade CD

    • C. 

      Walking up to LTS, calling the service desk

    • D. 

      LTS-facilitated upgrade, customer self-upgrade

    • E. 

      Software.Accenture.com

  • 5. 
    Which upgrade process is used by a customer doing a self-upgrade?
    • A. 

      Refresh

    • B. 

      Capture

    • C. 

      Restore

    • D. 

      New

    • E. 

      Archived

  • 6. 
    Which of the following previously installed items will the customer NOT have after upgrading to Managed PC?
    • A. 

      Office Plug-ins

    • B. 

      IPass

    • C. 

      Installed printers

    • D. 

      All of the above

    • E. 

      B and c

  • 7. 
    Which Windows 7 feature allows the user to focus on a single window while simultaneously minimizing all other open windows?
    • A. 

      Shake

    • B. 

      Split

    • C. 

      Compatibility View

    • D. 

      None of the above

    • E. 

      All of the above

  • 8. 
    Where is the first place you should direct users who want to learn more about the ‘Cool Features in Windows 7’?
    • A. 

      Www.microsoft .com

    • B. 

      ESupport

    • C. 

      Window Help and Support

    • D. 

      The Managed PC End User Wiki

    • E. 

      Local Support

  • 9. 
    Which of the following is / are features of Internet Explorer 8?
    • A. 

      Pin

    • B. 

      Accelerators

    • C. 

      Flash

    • D. 

      A and b

    • E. 

      All of the above

  • 10. 
    Which existing password maintenance website should MPCWIn7 users never use?”  
    • A. 

      Directory.accenture.com/changepassword

    • B. 

      Directory.com/changepassword

    • C. 

      Portal.accenture.com

    • D. 

      Myearnings.accenture.com

    • E. 

      Managed PC End User Wiki

  • 11. 
    Which infrastructure component provides the capability for compliance reporting?
    • A. 

      Direct Access

    • B. 

      Configuration Manager

    • C. 

      UAG

    • D. 

      Active Directory

    • E. 

      Change Manager

  • 12. 
    What are the three back-end components that constitute the managed portion of Managed PC?
    • A. 

      Active Directory, UAG/Direct Access, Configuration Manager

    • B. 

      Exchange Server, Active Directory, Configuration Manager

    • C. 

      UAG, Firewall, Active Directory

    • D. 

      Configuration Manager, Group Policy, Exchange Server

    • E. 

      Incident Management, Problem Management, Change Management

  • 13. 
    Which ID and password are locally cached and used to logon to MPCWin7 machines?
    • A. 

      Windows

    • B. 

      Exchange Server

    • C. 

      Enterprise

    • D. 

      Token PIN

    • E. 

      Office Communicator

  • 14. 
    How should MPCWin7 users change their enterprise password while connected to the Internet?
    • A. 

      At directory.accenture.com/changepassword

    • B. 

      By going to MyAccess and selecting Change Password

    • C. 

      By calling the service desk

    • D. 

      Within windows, pressing Ctrl+Alt+Del and selecting ‘Change a password’

    • E. 

      Launching the VPN

  • 15. 
    What type of device drivers are required for the MPCWin7 operating system?
    • A. 

      32-bit

    • B. 

      64-bit

    • C. 

      Any device driver is compatible with Managed PC

    • D. 

      Both a and b

    • E. 

      None

  • 16. 
    Which application, introduced with MPCWin7, is used to encrypt external storage devices?
    • A. 

      BitLocker to Go

    • B. 

      WinZip

    • C. 

      Forefront

    • D. 

      IPass

    • E. 

      Firezone

  • 17. 
    What two things can users do with Forefront that would cause them to be out of compliance?
    • A. 

      Change scan schedule or Disable Forefront

    • B. 

      Uninstall Forefront and Download Updates

    • C. 

      Disable or Uninstall Forefront

    • D. 

      Disable Forefront or launch a manual scan

    • E. 

      None of the above

  • 18. 
    What changes have been made to the workstation support model to accommodate Managed PC?
    • A. 

      Tier 1 does only log and refer for Managed PC calls

    • B. 

      GDN customers are in scope for Managed PC

    • C. 

      Managed PC users must walk up to LTS

    • D. 

      No changes have been made

    • E. 

      Managed PC users can do everything on their own

  • 19. 
    What is the AIDU path to access process maps specific to MPCWin7?
    • A. 

      Applications J – Q > Managed PC Windows 7

    • B. 

      There is no special path for Managed PC

    • C. 

      Applications W > Windows 7

    • D. 

      There is a Managed PC section added to each application

    • E. 

      None of the above

  • 20. 
    When does (did) the global deployment of Managed PC begin?
    • A. 

      July 2010

    • B. 

      January 2011

    • C. 

      September 2010

    • D. 

      October 2010

    • E. 

      December 2012

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