This is a 20 question assessment that focuses on the most major concepts in the training material.
At directory.accenture.com/changepassword
By going to MyAccess and selecting Change Password
By calling the service desk
Within windows, pressing Ctrl+Alt+Del and selecting ‘Change a password’
Launching the VPN
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BitLocker to Go
WinZip
Forefront
IPass
Firezone
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Change scan schedule or Disable Forefront
Uninstall Forefront and Download Updates
Disable or Uninstall Forefront
Disable Forefront or launch a manual scan
None of the above
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Refresh, Accelerated
LTS Capture, Upgrade CD
Walking up to LTS, calling the service desk
LTS-facilitated upgrade, customer self-upgrade
Software.Accenture.com
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Visio
Internet Explorer
Adobe Flash
MS Forefront
None of the above
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32-bit
64-bit
Any device driver is compatible with Managed PC
Both a and b
None
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Shake
Split
Compatibility View
None of the above
All of the above
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Windows
Exchange Server
Enterprise
Token PIN
Office Communicator
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Directory.accenture.com/changepassword
Directory.com/changepassword
Portal.accenture.com
Myearnings.accenture.com
Managed PC End User Wiki
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Refresh
Capture
Restore
New
Archived
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Press ctrl+alt+delete and select Open task manager
Right click Computer>Select Properties
Go to Control Panel> Select Action Center
It cannot be verified
It can only be verified by an Network Administrator
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Direct Access
Configuration Manager
UAG
Active Directory
Change Manager
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Applications J – Q > Managed PC Windows 7
There is no special path for Managed PC
Applications W > Windows 7
There is a Managed PC section added to each application
None of the above
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July 2010
January 2011
September 2010
October 2010
December 2012
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Active Directory, UAG/Direct Access, Configuration Manager
Exchange Server, Active Directory, Configuration Manager
UAG, Firewall, Active Directory
Configuration Manager, Group Policy, Exchange Server
Incident Management, Problem Management, Change Management
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Improve security compliance
Improve customer experience
Improve procurement process
Both a and b
All of the above
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Tier 1 does only log and refer for Managed PC calls
GDN customers are in scope for Managed PC
Managed PC users must walk up to LTS
No changes have been made
Managed PC users can do everything on their own
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Pin
Accelerators
Flash
A and b
All of the above
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Office Plug-ins
IPass
Installed printers
All of the above
B and c
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