Managed PC (Windows 7) Assessment
This is a 20 question assessment that focuses on the most major concepts in the training material.
- 1.Which of the following is/are key strategic improvements with Managed PC?
- A.
Improve security compliance
- B.
Improve customer experience
- C.
Improve procurement process
- D.
Both a and b
- E.
All of the above
- 2.Which of the following is not a component of MPCWin7?
- A.
Visio
- B.
Internet Explorer
- C.
Adobe Flash
- D.
MS Forefront
- E.
None of the above
- 3.What is the path to verify the customer has a PC with the Accenture image?
- A.
Press ctrl+alt+delete and select Open task manager
- B.
Right click Computer>Select Properties
- C.
Go to Control Panel> Select Action Center
- D.
It cannot be verified
- E.
It can only be verified by an Network Administrator
- 4.What are the two ways a customer may be upgraded to MPCWin7?
- A.
Refresh, Accelerated
- B.
LTS Capture, Upgrade CD
- C.
Walking up to LTS, calling the service desk
- D.
LTS-facilitated upgrade, customer self-upgrade
- E.
Software.Accenture.com
- 5.Which upgrade process is used by a customer doing a self-upgrade?
- A.
Refresh
- B.
Capture
- C.
Restore
- D.
New
- E.
Archived
- 6.Which of the following previously installed items will the customer NOT have after upgrading to Managed PC?
- A.
Office Plug-ins
- B.
IPass
- C.
Installed printers
- D.
All of the above
- E.
B and c
- 7.Which Windows 7 feature allows the user to focus on a single window while simultaneously minimizing all other open windows?
- A.
Shake
- B.
Split
- C.
Compatibility View
- D.
None of the above
- E.
All of the above
- 8.Where is the first place you should direct users who want to learn more about the ‘Cool Features in Windows 7’?
- A.
Www.microsoft .com
- B.
ESupport
- C.
Window Help and Support
- D.
The Managed PC End User Wiki
- E.
Local Support
- 9.Which of the following is / are features of Internet Explorer 8?
- A.
Pin
- B.
Accelerators
- C.
Flash
- D.
A and b
- E.
All of the above
- 10.Which existing password maintenance website should MPCWIn7 users never use?”
- A.
Directory.accenture.com/changepassword
- B.
Directory.com/changepassword
- C.
Portal.accenture.com
- D.
Myearnings.accenture.com
- E.
Managed PC End User Wiki
- 11.Which infrastructure component provides the capability for compliance reporting?
- A.
Direct Access
- B.
Configuration Manager
- C.
UAG
- D.
Active Directory
- E.
Change Manager
- 12.What are the three back-end components that constitute the managed portion of Managed PC?
- A.
Active Directory, UAG/Direct Access, Configuration Manager
- B.
Exchange Server, Active Directory, Configuration Manager
- C.
UAG, Firewall, Active Directory
- D.
Configuration Manager, Group Policy, Exchange Server
- E.
Incident Management, Problem Management, Change Management
- 13.Which ID and password are locally cached and used to logon to MPCWin7 machines?
- A.
Windows
- B.
Exchange Server
- C.
Enterprise
- D.
Token PIN
- E.
Office Communicator
- 14.How should MPCWin7 users change their enterprise password while connected to the Internet?
- A.
At directory.accenture.com/changepassword
- B.
By going to MyAccess and selecting Change Password
- C.
By calling the service desk
- D.
Within windows, pressing Ctrl+Alt+Del and selecting ‘Change a password’
- E.
Launching the VPN
- 15.What type of device drivers are required for the MPCWin7 operating system?
- A.
32-bit
- B.
64-bit
- C.
Any device driver is compatible with Managed PC
- D.
Both a and b
- E.
None
- 16.Which application, introduced with MPCWin7, is used to encrypt external storage devices?
- A.
BitLocker to Go
- B.
WinZip
- C.
Forefront
- D.
IPass
- E.
Firezone
- 17.What two things can users do with Forefront that would cause them to be out of compliance?
- A.
Change scan schedule or Disable Forefront
- B.
Uninstall Forefront and Download Updates
- C.
Disable or Uninstall Forefront
- D.
Disable Forefront or launch a manual scan
- E.
None of the above
- 18.What changes have been made to the workstation support model to accommodate Managed PC?
- A.
Tier 1 does only log and refer for Managed PC calls
- B.
GDN customers are in scope for Managed PC
- C.
Managed PC users must walk up to LTS
- D.
No changes have been made
- E.
Managed PC users can do everything on their own
- 19.What is the AIDU path to access process maps specific to MPCWin7?
- A.
Applications J – Q > Managed PC Windows 7
- B.
There is no special path for Managed PC
- C.
Applications W > Windows 7
- D.
There is a Managed PC section added to each application
- E.
None of the above
- 20.When does (did) the global deployment of Managed PC begin?
- A.
July 2010
- B.
January 2011
- C.
September 2010
- D.
October 2010
- E.
December 2012
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