Ma/Cmas General Knowledge Patient Education
Questions and Answers
- 1.
The process of acquiring information from a patient to determine health care needs and abilities is called:
- A.
Assessment
- B.
Evaluation
- C.
Documentation
- D.
Planning
Correct Answer
A. AssessmentExplanation
Assessment is the correct answer because it refers to the process of gathering information from a patient to evaluate their healthcare needs and abilities. This involves collecting data about their medical history, current symptoms, and physical examination findings. Assessment helps healthcare professionals make informed decisions about the patient's care, including diagnosis, treatment, and planning. Evaluation, documentation, and planning are all important steps in the healthcare process, but they are not specifically focused on acquiring information from the patient like assessment is.Rate this question:
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- 2.
Properly written patient educational materials should:
- A.
Be narrative paragraphs rather than outlined information
- B.
Not include charts or diagrams
- C.
Include complex medical terms and phrases
- D.
Focus on key points
Correct Answer
D. Focus on key pointsExplanation
Patient educational materials should focus on key points in order to effectively communicate important information to patients. By focusing on key points, the materials can provide concise and clear information that is easily understood by patients. This approach helps to avoid overwhelming patients with excessive details or complex medical terms and phrases that may be difficult for them to comprehend. Additionally, using narrative paragraphs instead of outlined information allows for a more engaging and relatable reading experience for patients. Charts and diagrams can be helpful in some cases, but they may not always be necessary or appropriate for conveying key points in patient education materials.Rate this question:
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- 3.
The best way to reinforce verbal instructions for a patient is to:
- A.
Explain the directions using pronounced body language
- B.
Provide the patient with written instructions
- C.
Reassure the patient using constant therapeutic touch
- D.
Ask the patient to call you in a couple of days to see if there are any questions
Correct Answer
B. Provide the patient with written instructionsExplanation
Providing the patient with written instructions is the best way to reinforce verbal instructions. Written instructions serve as a visual reminder for the patient, allowing them to refer back to the information as needed. This can help improve understanding and retention of the instructions, reducing the chances of confusion or forgetting important details. Written instructions also provide a clear and concise reference that can be easily shared with other healthcare professionals involved in the patient's care.Rate this question:
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- 4.
As the best way to document that a patient received written instructions to take home, you should:
- A.
Have the receptionists file a note in the patients chart
- B.
Write an entry in the patients chart stating that the patient received the materials
- C.
Have the patient sign a document to be placed in their chart verifying receipt of the materials
- D.
Conduct a follow-up phone call to the patient
Correct Answer
C. Have the patient sign a document to be placed in their chart verifying receipt of the materialsExplanation
Having the patient sign a document to be placed in their chart verifying receipt of the materials is the best way to document that a patient received written instructions to take home. This method provides a clear and tangible record of the patient acknowledging that they have received the materials. It ensures accountability and can be easily referenced in the future if needed. Filing a note or writing an entry in the patient's chart may not provide sufficient evidence of the patient's receipt of the materials. Conducting a follow-up phone call may be helpful but may not be as reliable or easily documented as a signed document.Rate this question:
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- 5.
An environment conductive to learning is characterized by:
- A.
Privacy
- B.
Interruptions
- C.
Noise
- D.
Chaos
Correct Answer
A. PrivacyExplanation
An environment conductive to learning is characterized by privacy because it allows individuals to focus and concentrate without distractions. In a private setting, students can engage in deep thinking, reflection, and problem-solving without the fear of being interrupted or judged. Privacy also promotes a sense of comfort and safety, which encourages learners to take risks and explore new ideas. It creates a space where individuals can fully immerse themselves in the learning process, leading to better retention and understanding of the material.Rate this question:
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- 6.
When evaluating a patient's progress in a patient educational program, if you discover noncompliance, this means that the patient is:
- A.
Following the instructions exactly as they were provided
- B.
Not progressing as quickly as expected
- C.
Refusing to follow prescrided orders
- D.
Have a reaction to prescribed medication
Correct Answer
C. Refusing to follow prescrided ordersExplanation
If a patient is found to be noncompliant in a patient educational program, it means that they are refusing to follow the prescribed orders. This indicates that the patient is not adhering to the instructions and recommendations provided to them, which can hinder their progress in the program. Noncompliance can include actions such as not taking prescribed medication, not following dietary restrictions, or not attending scheduled appointments.Rate this question:
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- 7.
When developing written patient educational materials, it is most important to consider:
- A.
The patient's cognitive level of understanding
- B.
The patient's gender
- C.
Incorporating more complex medical terminology in the information
- D.
Including as many topics as possible in the same written brochure
Correct Answer
A. The patient's cognitive level of understandingExplanation
When developing written patient educational materials, it is most important to consider the patient's cognitive level of understanding. This is because the materials should be tailored to the patient's ability to comprehend and process information. By considering the patient's cognitive level, healthcare professionals can ensure that the materials are presented in a way that is clear, concise, and easily understood by the patient. This will enhance the effectiveness of the educational materials and promote better patient understanding and engagement in their own healthcare.Rate this question:
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- 8.
To provide patient education for a patient who is blind, which of the following formats of training materials would be most helpful?
- A.
Posters
- B.
Dvd's
- C.
Braille material
- D.
Internet websites
Correct Answer
C. Braille materialExplanation
For a patient who is blind, braille material would be the most helpful format of training materials for patient education. Braille is a tactile writing system that allows blind individuals to read through touch. By providing information in braille, the patient can independently access and understand the educational materials, promoting their autonomy and understanding of the content. Posters, DVDs, and internet websites would not be suitable for a blind patient as they rely on visual or auditory cues that the patient may not be able to perceive.Rate this question:
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- 9.
A team approach to patient education that includes different fields of knowledge and expertise is referred to as a(an):
- A.
Joint venture
- B.
Multidisciplinary plan
- C.
Quality assurance
- D.
Accommodation
Correct Answer
B. Multidisciplinary planExplanation
A multidisciplinary plan refers to a team approach to patient education that involves professionals from different fields of knowledge and expertise. This approach recognizes that healthcare requires input from various disciplines to provide comprehensive and holistic care to patients. By involving professionals from different backgrounds, such as doctors, nurses, therapists, and social workers, a multidisciplinary plan ensures that patients receive well-rounded education and treatment that addresses their unique needs and circumstances. This collaborative approach enhances the quality of patient care and improves outcomes.Rate this question:
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- 10.
The first step in development of a patient educational program is to:
- A.
Document the educational plan in the patient's chart
- B.
Identify the purpose and topic of the educational program
- C.
Evaluate effectiveness of the educational plan
- D.
Decide the format for the materials to be developed
Correct Answer
B. Identify the purpose and topic of the educational programExplanation
The first step in developing a patient educational program is to identify the purpose and topic of the program. This step is crucial as it helps in determining the goals and objectives of the program. By identifying the purpose and topic, healthcare professionals can tailor the educational materials and content to meet the specific needs of the patients. It also helps in ensuring that the program is targeted and relevant, ultimately leading to better patient engagement and understanding.Rate this question:
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- 11.
When asked to provide dietary information for a patient, an organization that could provide the most valuable materials is the:
- A.
Centers for Disease Control and Prevention
- B.
American Academy of Family Physicians
- C.
National Dairy Council
- D.
American Lung Association
Correct Answer
C. National Dairy CouncilExplanation
The National Dairy Council would be the most valuable organization to provide dietary information for a patient because they specialize in promoting the benefits of dairy products and can provide accurate and comprehensive information on incorporating dairy into a healthy diet. The Centers for Disease Control and Prevention focus on public health in general and may not have specific expertise in dietary recommendations. The American Academy of Family Physicians may provide general dietary guidelines, but they may not have specialized knowledge about dairy products. The American Lung Association focuses on lung health and would not be the most relevant organization for dietary information.Rate this question:
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- 12.
Patient educational materials are best implemented when the:
- A.
Patient is sent packets of materials in the mail
- B.
Patient is given the materials as he or she exits the office
- C.
Patient's family isn't involved
- D.
Materials are discussed with the patient
Correct Answer
D. Materials are discussed with the patientExplanation
Patient educational materials are best implemented when they are discussed with the patient. This allows for a personalized approach, where the healthcare provider can address any questions or concerns the patient may have. It also ensures that the patient understands the information provided and can apply it to their own situation. Sending packets of materials in the mail may not guarantee that the patient will read or understand the information. Giving the materials as the patient exits the office may not allow for sufficient time for discussion. Involving the patient's family can be beneficial, but ultimately, the patient should be the primary focus of the educational materials.Rate this question:
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- 13.
A national accrediting body for health care organizations that has established standars and requirements for patient education is the:
- A.
CDC
- B.
AMA
- C.
FDA
- D.
NCQA
Correct Answer
D. NCQAExplanation
The correct answer is NCQA. NCQA stands for the National Committee for Quality Assurance. It is a national accrediting body for health care organizations that sets standards and requirements for patient education. The CDC (Centers for Disease Control and Prevention) focuses on disease prevention and control, the AMA (American Medical Association) is a professional organization for physicians, and the FDA (Food and Drug Administration) regulates food, drugs, and medical devices. However, none of these organizations specifically focus on accrediting health care organizations for patient education like NCQA does.Rate this question:
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- 14.
The cognitive domain of learning refers to:
- A.
Attitude
- B.
Physical abilities
- C.
Sensory skills
- D.
Comprehension
Correct Answer
D. ComprehensionExplanation
The cognitive domain of learning refers to the mental processes involved in understanding and acquiring knowledge. It includes comprehension, which is the ability to understand and interpret information. Comprehension involves skills such as reading comprehension, critical thinking, and problem-solving. This domain focuses on the development of intellectual abilities and the acquisition of knowledge and understanding.Rate this question:
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- 15.
The process used to carry out the agreed teaching plan in patient education is called:
- A.
Assessment
- B.
Evaluation
- C.
Implementation
- D.
Documentation
Correct Answer
C. ImplementationExplanation
Implementation refers to the actual execution or carrying out of the agreed teaching plan in patient education. It involves putting the plan into action and delivering the necessary information and interventions to the patient. This step is crucial in ensuring that the educational goals are achieved and that the patient receives the necessary knowledge and skills to manage their health effectively. Assessment involves gathering information about the patient's needs and abilities, evaluation involves assessing the effectiveness of the teaching plan, and documentation involves recording the details of the educational process.Rate this question:
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- 16.
The overall purpose of patient education is to:
- A.
Meet with patient one-on-one
- B.
Improve patient health
- C.
Provide excessive information
- D.
Comply with accrediting agencies
Correct Answer
B. Improve patient healthExplanation
The overall purpose of patient education is to improve patient health. Patient education aims to provide individuals with the knowledge and skills necessary to make informed decisions about their health and effectively manage their conditions. By educating patients about their conditions, treatment options, and healthy lifestyle choices, healthcare professionals can empower patients to take an active role in their own healthcare and ultimately improve their health outcomes.Rate this question:
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- 17.
A patient who needs information about drug addiction could receive education and help from an organization that specializes in:
- A.
Prescription medication
- B.
Preventive health
- C.
Substance abuse
- D.
Nutrition management
Correct Answer
C. Substance abuseExplanation
A patient who needs information about drug addiction could receive education and help from an organization that specializes in substance abuse. This organization would have the expertise and resources to provide information on the causes, effects, and treatment options for drug addiction. They would also be able to offer support and counseling services to help individuals overcome their addiction and lead a healthier, drug-free life.Rate this question:
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- 18.
If a diabetic patient is reluctant to learn how to give himself or herself insulin injections, the first thing you should do is:
- A.
Notify the patient's physician for further assistance
- B.
Recommend that the patient see an endocrinologist
- C.
Refer the patient to a diabetic support group or a social worker who specializes in diabetes
- D.
Volunteer to give the patient the injections
Correct Answer
A. Notify the patient's pHysician for further assistanceExplanation
If a diabetic patient is reluctant to learn how to give themselves insulin injections, the first thing to do is to notify the patient's physician for further assistance. This is the most appropriate action because the physician is the primary healthcare provider and has the expertise to address the patient's concerns and provide guidance. The physician can assess the patient's specific needs, offer alternative methods or resources, and ensure that the patient receives the necessary education and support to manage their diabetes effectively. Referring the patient to an endocrinologist or a diabetic support group may be helpful, but it is important to involve the primary physician in the decision-making process. Volunteering to give the patient the injections is not recommended as it may compromise the patient's autonomy and independence in managing their condition.Rate this question:
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- 19.
Of the following, which patient is the least likey to respond to learning objectives?
- A.
The patient who has reached the level of esteem and self-respect on Maslow's heirarchy of needs
- B.
The patient who preceives the information as important to his or her health
- C.
The person who preceives the health care team as condescending
- D.
The patient who has the same culture and ethinic background that you have
Correct Answer
C. The person who preceives the health care team as condescendingExplanation
The person who perceives the health care team as condescending is the least likely to respond to learning objectives because feeling belittled or disrespected can create a negative learning environment and hinder motivation to learn and engage with the healthcare team. When individuals feel that they are being treated condescendingly, it can lead to a lack of trust and willingness to participate in the learning process. Therefore, this person may be less likely to respond positively to learning objectives compared to the other options provided.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
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Oct 23, 2011Quiz Created by
Raedrye
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