Email: Login Proficiency Quiz!

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| By RinkelM
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RinkelM
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Quizzes Created: 1 | Total Attempts: 197
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  • 1/15 Questions

    What information must you verify before providing a password via phone? 

    • Address and date of birth.
    • Mother's maiden name.
    • Name of first pet.
    • Social security number.
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About This Quiz

The 'Email: Login Proficiency Quiz!' assesses user knowledge on accessing Gmail accounts, changing AD passwords, and verifying identity over the phone. It's crucial for ensuring secure and efficient email management and login practices within an educational institution.

Email: Login Proficiency Quiz! - Quiz

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  • 2. 

    A student is unable to log into their gmail account. Which of the following is a possible cause? 

    • They are at the wrong website.

    • They are using the wrong username.

    • They are a new student and have not reset their password.

    • The "user must change password at next login" button is checked in AD.

    • They are including @my.husson.edu in the username when logging into google.husson.edu.

    • They are not including @my.husson.edu in the username when logging into gmail.com.

    • All of the above.

    Correct Answer
    A. All of the above.
    Explanation
    All of the options listed could be possible causes for the student's inability to log into their gmail account. They could be at the wrong website, using the wrong username, have not reset their password as a new student, have the "user must change password at next login" button checked in AD, or be including or not including @my.husson.edu in the username when logging in. Therefore, all of the options could potentially be the cause of the issue.

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  • 3. 

    How can you find a student's username or reset their password for CAMS? 

    • Looking up their account in AD.

    • Only Frank and Melissa can look this up.

    • It must be mailed to them from the registrar.

    • Log into cams.husson.edu and click admissions-students-student access.

    Correct Answer
    A. Log into cams.husson.edu and click admissions-students-student access.
    Explanation
    To find a student's username or reset their password for CAMS, one needs to log into cams.husson.edu and click on admissions-students-student access. This suggests that the CAMS system has a feature that allows authorized users to access student accounts and perform actions such as finding usernames or resetting passwords.

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  • 4. 

    Which of the following should STUDENTS use to log into their Gmail accounts? 

    • Pwchange.husson.edu

    • Google.husson.edu

    • Go.husson.edu

    • Login.husson.edu

    Correct Answer
    A. Google.husson.edu
    Explanation
    Students should use google.husson.edu to log into their Gmail accounts. This is because Google is the provider of Gmail services, and husson.edu is the domain associated with the institution or organization. Therefore, combining the two, students should use google.husson.edu to access their Gmail accounts.

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  • 5. 

    A student is unable to call into the helpdesk but still needs their password. How can you help them? (Note: "default" is the standard structure of 'last four of social and first four of last name, first letter uppercased.' 

    • Set their password to Husson2013 and tell them via email.

    • Set their password to default and email them their password.

    • Send an email stating that their password has been set to "the last four of your social followed by... etc" after you have reset it.

    • Find out their current password via AD and email it to them.

    Correct Answer
    A. Send an email stating that their password has been set to "the last four of your social followed by... etc" after you have reset it.
    Explanation
    The correct answer is to send an email stating that their password has been set to "the last four of your social followed by... etc" after you have reset it. This option ensures that the student receives their new password securely and can access their account. It also follows standard security practices by not directly stating the password in the email.

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  • 6. 

    Do any other passwords change when you change a CAMS or Canvas password?

    • Yes

    • No

    Correct Answer
    A. No
    Explanation
    When changing a CAMS or Canvas password, it only affects the password for that specific platform. It does not automatically change any other passwords for different platforms or accounts. Therefore, the answer is "No."

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  • 7. 

    How can you find a username or password for a user in Canvas? 

    • Send them to Gretchen Schaefer in Sawyer library.

    • Send them to Frank.

    • Their username is their portal username, they can reset their password via the 'forgot my password' form.

    • Put in a ticket and tell them we will get back to them.

    Correct Answer
    A. Their username is their portal username, they can reset their password via the 'forgot my password' form.
    Explanation
    The correct answer states that the username for a user in Canvas is their portal username, and they can reset their password using the 'forgot my password' form. This suggests that the user should use their existing portal username as their Canvas username, and if they forget their password, they can reset it using the provided form.

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  • 8. 

    What is an adjunct's actual email? 

    Correct Answer
    Explanation
    The correct answer is [email protected]. This is the adjunct's actual email address because it follows the format of using the last name "lastf" followed by the domain "@my.husson.edu", which is likely the email domain used by the institution.

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  • 9. 

    What information must you verify before providing a password via email? 

    • Date of birth and address.

    • Social security number.

    • Student ID number.

    • Passwords cannot be given out via email.

    Correct Answer
    A. Passwords cannot be given out via email.
    Explanation
    Providing passwords via email is not secure because email is not a secure method of communication. Email can be intercepted or hacked, putting the password at risk. Therefore, passwords should not be given out via email to ensure the security of the account or system.

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  • 10. 

    What username should an adjunct use when logging into gmail.com? 

    Correct Answer
    Explanation
    The correct answer is "[email protected]" because the question asks for the username that an adjunct should use when logging into gmail.com. The other options provided are either different email addresses or not specific to the adjunct's affiliation with Husson University. Therefore, "[email protected]" is the most appropriate username for the adjunct to use when logging into gmail.com.

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  • 11. 

    Which of the following should users be visiting to log into a canvas?

    • Canvas.com

    • Husson.canvas.com

    • Husson.instructure.com

    • Canvas.instructure.com

    Correct Answer
    A. Husson.instructure.com
    Explanation
    Users should be visiting husson.instructure.com to log into a canvas. This is because "instructure.com" is the domain for Canvas, a popular learning management system. "husson.instructure.com" specifically refers to the Canvas instance for Husson University, indicating that it is the correct login page for users associated with that institution. The other options, canvas.com and canvas.instructure.com, are not specific to any institution and may not provide access to the desired Canvas instance.

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  • 12. 

    A student cannot log into the canvas and the password reset form is not sending them an email. What could be possible causes? 

    • They are not logging into husson.instructure.com

    • They are not using their Husson email address in the reset form.

    • They are not checking their spam folder for the email.

    • Space aliens are disrupting the login process.

    Correct Answer(s)
    A. They are not logging into husson.instructure.com
    A. They are not using their Husson email address in the reset form.
    A. They are not checking their spam folder for the email.
    Explanation
    The possible causes for the student's inability to log into Canvas and not receiving the password reset email could be that they are not logging into the correct website (husson.instructure.com), they are not using their Husson email address in the reset form, and they are not checking their spam folder for the email.

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  • 13. 

    How can users change their own AD passwords? 

    • Pressing ctrl+alt+delete on any Husson machine.

    • Visiting pwchange.husson.edu

    • Typing the new password into the login box 3 times.

    • Emailing their new password to [email protected].

    Correct Answer(s)
    A. Pressing ctrl+alt+delete on any Husson machine.
    A. Visiting pwchange.husson.edu
    Explanation
    Users can change their own AD passwords by either pressing ctrl+alt+delete on any Husson machine or visiting pwchange.husson.edu.

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  • 14. 

    Which of the following should staff/faculty/adjuncts use to log into their Gmail accounts? 

    • Go.husson.edu

    • Google.husson.edu

    • Email.husson.edu

    • Mail.husson.edu

    Correct Answer
    A. Go.husson.edu
    Explanation
    Staff, faculty, and adjuncts should use "go.husson.edu" to log into their Gmail accounts.

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  • 15. 

    Which passwords change when a user's password is changed in AD?

    • Their computer logon password.

    • Their gmail password.

    • Their exchange/outlook email password.

    • Their CAMS password.

    • Their Canvas password.

    Correct Answer(s)
    A. Their computer logon password.
    A. Their gmail password.
    A. Their exchange/outlook email password.
    Explanation
    When a user's password is changed in AD (Active Directory), it affects their computer logon password, their Gmail password, and their exchange/outlook email password. These passwords are linked to the user's AD account and changing the password in AD will synchronize the changes across these platforms. The CAMS password and Canvas password are not mentioned in the question and therefore do not change when the user's password is changed in AD.

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Quiz Review Timeline (Updated): Mar 22, 2023 +

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  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 08, 2013
    Quiz Created by
    RinkelM
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