Email: Login Proficiency Quiz!
(161).jpg "Email: Login Proficiency Quiz! - Quiz")
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- 1.Which of the following should STUDENTS use to log into their Gmail accounts?
- A.
Pwchange.husson.edu
- B.
Google.husson.edu
- C.
Go.husson.edu
- D.
Login.husson.edu
- 2.Which of the following should staff/faculty/adjuncts use to log into their Gmail accounts?
- A.
Go.husson.edu
- B.
Google.husson.edu
- C.
Email.husson.edu
- D.
Mail.husson.edu
- 3.Which passwords change when a user's password is changed in AD?
- A.
Their computer logon password.
- B.
Their gmail password.
- C.
Their exchange/outlook email password.
- D.
Their CAMS password.
- E.
Their Canvas password.
- 4.Which of the following should users be visiting to log into a canvas?
- A.
Canvas.com
- B.
Husson.canvas.com
- C.
Husson.instructure.com
- D.
Canvas.instructure.com
- 5.How can users change their own AD passwords?
- A.
Pressing ctrl+alt+delete on any Husson machine.
- B.
Visiting pwchange.husson.edu
- C.
Typing the new password into the login box 3 times.
- D.
Emailing their new password to [email protected]
- 6.What information must you verify before providing a password via phone?
- A.
Address and date of birth.
- B.
Mother's maiden name.
- C.
Name of first pet.
- D.
Social security number.
- 7.What information must you verify before providing a password via email?
- A.
Date of birth and address.
- B.
Social security number.
- C.
Student ID number.
- D.
Passwords cannot be given out via email.
- 8.A student is unable to call into the helpdesk but still needs their password. How can you help them? (Note: "default" is the standard structure of 'last four of social and first four of last name, first letter uppercased.'
- A.
Set their password to Husson2013 and tell them via email.
- B.
Set their password to default and email them their password.
- C.
Send an email stating that their password has been set to "the last four of your social followed by... etc" after you have reset it.
- D.
Find out their current password via AD and email it to them.
- 9.What username should an adjunct use when logging into gmail.com?
- A.
- B.
- C.
- D.
Their personal gmail address.
- 10.What is an adjunct's actual email?
- A.
- B.
- C.
- D.
- 11.A student cannot log into the canvas and the password reset form is not sending them an email. What could be possible causes?
- A.
They are not logging into husson.instructure.com
- B.
They are not using their Husson email address in the reset form.
- C.
They are not checking their spam folder for the email.
- D.
Space aliens are disrupting the login process.
- 12.How can you find a student's username or reset their password for CAMS?
- A.
Looking up their account in AD.
- B.
Only Frank and Melissa can look this up.
- C.
It must be mailed to them from the registrar.
- D.
Log into cams.husson.edu and click admissions-students-student access.
- 13.How can you find a username or password for a user in Canvas?
- A.
Send them to Gretchen Schaefer in Sawyer library.
- B.
Send them to Frank.
- C.
Their username is their portal username, they can reset their password via the 'forgot my password' form.
- D.
Put in a ticket and tell them we will get back to them.
- 14.A student is unable to log into their gmail account. Which of the following is a possible cause?
- A.
They are at the wrong website.
- B.
They are using the wrong username.
- C.
They are a new student and have not reset their password.
- D.
The "user must change password at next login" button is checked in AD.
- E.
They are including @my.husson.edu in the username when logging into google.husson.edu.
- F.
They are not including @my.husson.edu in the username when logging into gmail.com.
- G.
All of the above.
- 15.Do any other passwords change when you change a CAMS or Canvas password?
- A.
Yes
- B.
No
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