IT Essentials Chapter 14

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| By Man04
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Man04
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Quizzes Created: 14 | Total Attempts: 6,610
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  • 1/12 Questions

    What can a technician do to reduce the time as a user must wait when large print jobs are sent to the printer ?

    • Change to a networking operating system
    • Upgrade the operating system
    • Add more RAM to the printer
    • Change to a newer version of firmware
    • Reinstall the print driver
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About This Quiz

This quiz covers key aspects of printer management and troubleshooting, focusing on different printer types and software configurations.

IT Essentials Quizzes & Trivia

Quiz Preview

  • 2. 

    Which path will allow a user to add a printer in windows XP?

    • Start>control panel >add remove hardware >add printer

    • Start>control panel >printer faxes >find a printer

    • Start >system >printer faxes >add a shared printer

    • Start >control panel>printer and faxes>add a printer

    Correct Answer
    A. Start >control panel>printer and faxes>add a printer
    Explanation
    The correct answer is "start >control panel>printer and faxes>add a printer." This path will allow a user to add a printer in Windows XP. The "start" button is clicked to open the start menu, then "control panel" is selected to access the control panel settings. From there, the "printer and faxes" option is chosen, and finally, the user can select "add a printer" to add a new printer to the system.

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  • 3. 

    A user reports whenever he needs to print a document the print job process is automatically sent to the wrong network printer.Which path should the user follow to resolve in window XP ?

    • Start >system>Printer and faxes right click the printer and then select set as default printer

    • Start >system>hardware>printers right click the printer and then select as global printer

    • Start> printer faxes>set as default printer and then select printer

    • Start >control panel >printers and faxes,right click the printer and then select set as default printer

    Correct Answer
    A. Start >control panel >printers and faxes,right click the printer and then select set as default printer
    Explanation
    To resolve the issue of the print job being sent to the wrong network printer in Windows XP, the user should follow the path: start > control panel > printers and faxes, right click the printer and then select set as default printer. This will ensure that the correct printer is selected as the default printer, and all print jobs will be sent to the desired printer.

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  • 4. 

    Which type of port is used for low speed dot matrix printers?

    • Ethernet

    • Firewire

    • SCSI

    • Serial

    • USB

    Correct Answer
    A. Serial
    Explanation
    Low speed dot matrix printers typically use a serial port for connectivity. Serial ports provide a simple and reliable connection for these types of printers. Ethernet, firewire, SCSI, and USB ports are not commonly used for low speed dot matrix printers. Ethernet ports are typically used for network connections, firewire ports are commonly used for high-speed data transfer, SCSI ports are used for connecting high-performance peripherals, and USB ports are used for connecting a wide variety of devices including printers, but not specifically low speed dot matrix printers.

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  • 5. 

    Which two pieces of software are included with most printers and are installed by the user ?(choose two)

    • Printer patches

    • BIOS

    • Configuration software

    • Word processor

    • Printer driver

    Correct Answer(s)
    A. Configuration software
    A. Printer driver
    Explanation
    Most printers come with two pieces of software that are installed by the user: configuration software and printer driver. Configuration software allows the user to customize settings and preferences for the printer, such as paper size and print quality. Printer driver, on the other hand, is a software program that enables the computer to communicate with the printer and send print jobs. It converts the data into a format that the printer can understand and ensures that the print job is executed correctly.

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  • 6. 

    Which scanner option considerably affects the size of output file

    • Color inversion

    • Source file format

    • Resolution settings

    • Sharpening

    • Brightening or darkening

    Correct Answer
    A. Resolution settings
    Explanation
    The resolution settings of a scanner significantly affect the size of the output file. Higher resolution settings result in more detailed and higher quality scans, but they also increase the file size. Lower resolution settings produce smaller file sizes but with less detail. Therefore, adjusting the resolution settings can have a considerable impact on the size of the output file.

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  • 7. 

    Users working in humid environments notice that documents printed by a laser printer are of poor quality.It is discovered that the printer is unable to attach toner to the paper. What is the most likely cause of the problem ?

    • The environment damage the drum

    • The laser printer cartridge was refilled

    • The incorrect type of paper was used

    • The toner is damp from the humidity and is unable to develop

    • The paper absorbed moisture from the air and is damp

    Correct Answer
    A. The paper absorbed moisture from the air and is damp
    Explanation
    The most likely cause of the problem is that the paper absorbed moisture from the air and is damp. In humid environments, the air contains a high level of moisture, which can be absorbed by the paper. When the paper is damp, it can affect the ability of the toner to attach to the paper, resulting in poor print quality. This is a common issue in humid environments and can be resolved by using moisture-resistant paper or storing the paper in a dry environment.

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  • 8. 

    Which windows component allows the windows operating system to output graphics to a computer screen or print device?

    • GDI

    • GUI

    • MDL

    • WPL

    • WPS

    Correct Answer
    A. GDI
    Explanation
    GDI, or Graphics Device Interface, is a Windows component that allows the operating system to output graphics to a computer screen or print device. It provides a set of functions and tools for drawing and manipulating graphical elements, such as lines, shapes, and images. GDI acts as an intermediary between the application and the hardware, ensuring that the graphics are rendered correctly on the screen or printed on a device. It is an essential component for displaying graphics and images in the Windows operating system.

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  • 9. 

    Which two parts one in a laser printer and one in a dot matrix printer should be allowed to cool before attempingany repairs (choose two)

    • Tractor feed

    • Toner cartridge

    • Fuser assembly

    • Automatic document feeder

    • Print head

    Correct Answer(s)
    A. Fuser assembly
    A. Print head
    Explanation
    The fuser assembly and print head should be allowed to cool before attempting any repairs on both a laser printer and a dot matrix printer. The fuser assembly is responsible for melting and bonding the toner onto the paper, and it can reach high temperatures during operation. Allowing it to cool down reduces the risk of burns or other injuries during repairs. The print head, on the other hand, is responsible for transferring ink or toner onto the paper, and it can also become hot during use. Allowing it to cool down ensures that it doesn't cause any damage or malfunction during repairs.

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  • 10. 

    A technician is installing a new inkjet printer.The printer has successfully printed test pages.which task also verfies the functionality of an inkjet printer  after installing the printer driver ?

    • Send printer jobs for atleast two minutes to verify the speed

    • Configuring the highest resolutiion before printing to check the memory

    • Using different types of paper trays for special paper sizes

    • Using only new paper sheets to determine any pre existing problem with the print head

    Correct Answer
    A. Using different types of paper trays for special paper sizes
    Explanation
    Using different types of paper trays for special paper sizes verifies the functionality of an inkjet printer after installing the printer driver. This task ensures that the printer can properly handle different paper sizes and types, indicating that the printer driver is functioning correctly.

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  • 11. 

    Which two issues should be considered when purchasing RAM for a new printer ?(choose two)

    • Physical type of memory

    • BIOS version

    • Driver compatibility

    • Number of memory slots available

    • Firmware version

    Correct Answer(s)
    A. Physical type of memory
    A. Number of memory slots available
    Explanation
    When purchasing RAM for a new printer, two important factors to consider are the physical type of memory and the number of memory slots available. The physical type of memory refers to the specific type of RAM module that is compatible with the printer. It is crucial to ensure that the RAM module you purchase is the correct physical type to ensure compatibility. Additionally, considering the number of memory slots available is important as it determines the maximum amount of RAM that can be installed in the printer. Having more memory slots allows for greater expandability and potential future upgrades.

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  • 12. 

    Which two methods are often used to connect a lower cost printer to window XP network ?

    • Use separate print server

    • Download a network compliant driver

    • Update to networked computer and share the printer

    • Connect to a networked computer and share the computer

    • Install a NIC to the printer

    Correct Answer(s)
    A. Use separate print server
    A. Connect to a networked computer and share the computer
    Explanation
    To connect a lower cost printer to a Windows XP network, two common methods are often used. One method is to use a separate print server, which acts as an intermediary device between the printer and the network. This allows multiple computers on the network to access the printer. Another method is to connect the printer to a networked computer and share the printer through that computer. This enables other computers on the network to print to the shared printer through the networked computer. Both of these methods provide cost-effective solutions for connecting the printer to the network.

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Quiz Review Timeline (Updated): Mar 20, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 09, 2009
    Quiz Created by
    Man04
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