Onshore Outsourcing - Helpdesk Basic Skill Test

An IP address is a unique numerical identifier that is assigned to every device connected to a network. It consists of four parts separated by dots, such as 217.247.84.89. This address allows devices to communicate with each other over the internet. It is not the address of an internet provider or the location of internet packets, but rather a specific identifier for each device on a network. Therefore, the correct answer is that an IP address is a unique number associated with every system connected to a network.

Mozilla Firefox is a web browser, not an email client. While it does have some email capabilities, such as the ability to open and send emails through webmail services, it is primarily used for browsing the internet and does not have the full functionality of an email client like Microsoft Outlook, Windows Live Mail, or Outlook Express.

The correct answer is "World Wide Web". "www" is an abbreviation for World Wide Web, which is a system of interconnected documents and other resources, linked by hyperlinks and URLs. It is a global information medium that allows users to access and share information through websites.

A modem is a device that enables you to establish a connection between your computer and an internet service. It acts as a bridge, converting digital signals from your computer into analog signals that can be transmitted over telephone lines or cable lines. This allows you to access the internet and communicate with other devices or networks.

A wireless router is a device that allows multiple devices to connect to the internet wirelessly. It acts as a hub for the network, transmitting data between devices and the internet. It provides a Wi-Fi signal that can be accessed by smartphones, laptops, and other devices with wireless capabilities. This device is commonly used in homes and offices to provide internet access to multiple devices without the need for wired connections.

Bandwidth refers to the measurement of how much information can be carried in a given time period, typically a second, over a wired or wireless communications link. It represents the capacity or speed at which data can be transferred from the server to the client. It is not related to the unit of information or computer storage equal to one billion bytes, which is known as a gigabyte. Therefore, the correct answer is that bandwidth is a measurement of how much information can be carried in a given time period over a communications link.

Thunderbird is not an internet browser, but rather an email client developed by Mozilla. While Safari, Firefox, and Opera are all popular internet browsers used to access and navigate the internet, Thunderbird is primarily used for managing and organizing email accounts.

An output device is a device that displays or presents information to the user. A printer is an output device as it produces a physical copy of the information. A monitor is an output device as it displays visual information on the screen. A modem is not an output device, as it is used for communication purposes and does not display information. Similarly, a keyboard is not an output device, as it is an input device used for typing and entering data. Therefore, the correct answer is keyboard.

The correct answer is http://www.yahoo.com because it is the only option that is a valid URL. The other options are an email address ([email protected]), a file directory (D:\downloads\standard), and an IP address (192.168.0.1), which are not URLs.

The shortcut for PASTE is Ctrl + V. This keyboard shortcut is commonly used to paste copied or cut content into a document or application. By pressing Ctrl + V, the content that was previously copied or cut is inserted at the current cursor position. This shortcut is widely recognized and used across various operating systems and software applications.

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Malware is best defined as software designed to infiltrate or damage a computer system without the owner's informed consent. This type of software includes viruses, worms, trojans, ransomware, and spyware, among others. It is created with malicious intent and can cause harm to data, steal personal information, disrupt computer operations, or even take control of the system. Its purpose is to exploit vulnerabilities in the system and exploit the user's trust to gain unauthorized access or cause damage.

MS-Word is not an operating system. It is a word processing software developed by Microsoft. Operating systems, on the other hand, are software that manage computer hardware and software resources, providing services for computer programs. DOS, Windows, and LINUX are all examples of operating systems. MS-Word, although widely used for creating and editing documents, is not designed to manage computer resources and does not have the capabilities of an operating system.

Ping is a computer network tool used to test the reachability of a particular host across an IP network. It sends a small packet of data to the host and waits for a response. If the host responds, it indicates that the host is reachable. Ping is commonly used to troubleshoot network connectivity issues and to test the functionality of the Network Interface Card (NIC) of the computer. It is not a sound used for testing computer speakers, nor is it a measurement of data transferred to a local station from a specific network source.

The CPU, or Central Processing Unit, is often referred to as the "brain" of the computer because it is responsible for performing calculations, moving data, and processing information. It is the component that executes instructions and carries out tasks, making it a crucial part of the computer's overall functioning. The CPU's speed and efficiency directly impact the computer's performance, making it an essential component for any computing device.

A network interface card is a computer component that allows a computer to connect to a network. It provides the necessary hardware to establish a wired or wireless network connection. This card is responsible for sending and receiving data packets over the network, enabling the computer to communicate with other devices or access the internet. It is commonly used in desktop computers, servers, and laptops to enable network connectivity.

This question is asking for a measurement of speed over a network. Megabits per second is the correct answer because it is a commonly used unit to measure the speed of data transmission in computer networks. Megabytes, bits, and megahertz are not suitable units for measuring network speed. Megabits per second is a more appropriate unit as it represents the amount of data that can be transmitted in one second.

The answer is 1024KB because in the binary system, 1 kilobyte (KB) is equal to 1024 bytes. Therefore, if we have 1024KB, it would be equivalent to 1024 * 1024 = 1,048,576 bytes.

The correct answer is untitled.jpg, untitled.bmp, and untitled.tiff. These three files have file extensions that are commonly used for graphics files. ".jpg" is the extension for JPEG image files, ".bmp" is the extension for bitmap image files, and ".tiff" is the extension for TIFF image files. The other two files, "untitled.nfo" and "untitled.ogg", do not have file extensions commonly associated with graphics files.

The correct answer is CPU. CPU stands for Central Processing Unit, which is the main component of a computer responsible for executing instructions and performing calculations. It is often referred to as the "brain" of the computer as it carries out the majority of the processing tasks. RAM, Hard Disk, and Motherboard are all important components of a computer, but they do not directly handle the processing tasks like the CPU does.

This device is used to store large amounts of data in a computer system, and the data is retained on this device even when the computer is turned off. This suggests that the device being referred to is a type of non-volatile storage, such as a hard disk drive or solid-state drive, which can retain data even without power. This type of storage is commonly used in computers to store files, programs, and other data for long-term use.

The correct answer is the US Department of Defense. The internet was developed in the late 1960s by the Advanced Research Projects Agency (ARPA), which was a part of the US Department of Defense. It was initially created to allow communication between different computers and networks within the defense department. The internet later expanded to include universities, research institutions, and eventually, the general public. While Bill Gates, Steve Jobs, and Albert Einstein have made significant contributions to technology and science, they were not directly involved in the invention of the internet.

The correct answer is "Chassis." The chassis refers to the physical case or enclosure that houses the internal components of a computer. It provides structural support, protection, and organization for the various hardware components. The chassis also typically includes features such as drive bays, expansion slots, and ports for connecting peripherals.

Windows ME, or Windows Millennium Edition, was the successor to Windows 98. It was released in 2000 and was aimed at home users. Windows ME introduced several new features and improvements over Windows 98, including enhanced multimedia capabilities, improved system restore functionality, and better support for digital media devices. However, Windows ME was not as stable or reliable as its predecessor, and it was eventually replaced by Windows XP in 2001.

The term "Operating System" refers to the software that allows computer users to run applications with the hardware of a specific system. It is also the master control program that manages a computer's internal functions and provides a means of control to the computer's operations and file system. Additionally, it is the software that manages the hardware and software interface of a computer. Therefore, all of the given options accurately define the term "Operating System".