Ugbs 104 Sample Questions

44 Questions | Total Attempts: 214

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Knowledge Quizzes & Trivia

This quiz is extracted from actual past questions. We hope it will improve your knowledge of this course


Questions and Answers
  • 1. 
    Management functions refers to what managers do and it includes
    • A. 

      Designing, planning, organizing, controlling

    • B. 

      Leading, organizing, controlling, motivating

    • C. 

      Planning, organizing, leading, controlling

    • D. 

      Planning, coordinating, leading, organizing

  • 2. 
    According to Mintzberg, _____ roles are those that involve people and other duties that are ceremonial and symbolic in nature
    • A. 

      Informational

    • B. 

      Interpersonal

    • C. 

      Social

    • D. 

      Intrapersonal

  • 3. 
    One of the following is not part of the traditional viewpoint of management:
    • A. 

      Bureaucratic

    • B. 

      Scientific

    • C. 

      Behavoural

    • D. 

      Administrative

  • 4. 
    Deliberate attempt to arrange people to accomplish some specific purpose is referred to as
    • A. 

      Organizational structure

    • B. 

      Organization

    • C. 

      Departmentalization

    • D. 

      People management

  • 5. 
    Which of the following is not one of the core characteristics of organizations
    • A. 

      Goals

    • B. 

      People

    • C. 

      Strategy

    • D. 

      Structure

  • 6. 
    __ is refered to as "doing things right"; it means getting the most output from the least amount of resources available
    • A. 

      Efficiency

    • B. 

      Effectiveness

    • C. 

      Satisfice

    • D. 

      Rationalization

  • 7. 
    The cognitive aspects of the decision making process is called:
    • A. 

      Judgement

    • B. 

      Thinking

    • C. 

      Reasoning

    • D. 

      Choice

  • 8. 
    Mintzberg emphasized __ roles, which involve the collection, receiving and dissemination of information
    • A. 

      Informational

    • B. 

      Decisional

    • C. 

      Social

    • D. 

      Interpersonal

  • 9. 
    Generally, there are three conditions under which decisions are made. These can be classified as the following, except:
    • A. 

      Certainty

    • B. 

      Risk

    • C. 

      Duress

    • D. 

      Uncertainty

  • 10. 
    Under the __ condition in decision making, the individual may not even be able to define the problem, much less identify alternative solutions and possible outcomes 
    • A. 

      Certainty

    • B. 

      Uncertainty

    • C. 

      Duress

    • D. 

      Risk

  • 11. 
    Programmed decisions are repetitive decisions that can be handled by routine approach. They include all of the following except:
    • A. 

      Procedures

    • B. 

      Rules

    • C. 

      Norms

    • D. 

      Policies

  • 12. 
    Series of sequential steps that a manager uses to respond to a structured problem are termed as
    • A. 

      Guidelines

    • B. 

      Procedures

    • C. 

      Rules

    • D. 

      Norms

  • 13. 
    In the making of decisions, certain guidelines, called ___ could be helpful.
    • A. 

      Policies

    • B. 

      Laws

    • C. 

      Rules

    • D. 

      Procedures

  • 14. 
    It is the desire of every manager to make rational decisions. However, they are limited by their ability to process information.Eventually, they are unable to maximize value but in turn ______.
    • A. 

      Sacrifice

    • B. 

      Satisfice

    • C. 

      Satisfy

    • D. 

      Satisfies

  • 15. 
    When managers plan they develop:
    • A. 

      Goals and plans

    • B. 

      Goals and objectives

    • C. 

      Aims and objectives

    • D. 

      Standards and controls

  • 16. 
    Arranging and structuring work to accomplish organizational goals is termed:
    • A. 

      Planning

    • B. 

      Organizing

    • C. 

      Structuring

    • D. 

      Designing

  • 17. 
    Creating or changing an organization's structure can best be termed as:
    • A. 

      Organizational design

    • B. 

      Structuring

    • C. 

      Restructuring

    • D. 

      Organizational chart

  • 18. 
    Of all the types of departmentalization, ___ has become the most popular and widely used in recent times.
    • A. 

      Product

    • B. 

      Process

    • C. 

      Functional

    • D. 

      Customer

  • 19. 
    In ________ departmentalization, jobs are grouped on the basis of product or customer flow.
    • A. 

      Functional

    • B. 

      Product

    • C. 

      Process

    • D. 

      Customer

  • 20. 
    The chain of command relates to the line of authority from top to bottom levels in the organization and clarifies who reports to whom. One of the following is not a key concept of the chain of command:
    • A. 

      Authority

    • B. 

      Responsibility

    • C. 

      Unity of command

    • D. 

      Scalar chain

  • 21. 
    ____ organization is an organizational design that is rigid and tightly controlled.
    • A. 

      Mechanistic

    • B. 

      Organic

    • C. 

      Formalized

    • D. 

      Centralized

  • 22. 
    The following are examples of traditional organizational designs except:
    • A. 

      Simple structure

    • B. 

      Formal structure

    • C. 

      Functional structure

    • D. 

      Divisional structure

  • 23. 
    The strategic, integrated and coherent approach to the employment, development and well-being of the people working in organizations is termed as
    • A. 

      Human resource management

    • B. 

      Strategic management

    • C. 

      Human resource planning

    • D. 

      Training

  • 24. 
    Work practices that lead to both high individual and high organizational performance are known as
    • A. 

      High performance work practices

    • B. 

      Performance-based practices

    • C. 

      Individual-based practices

    • D. 

      High individual-organizational performance practices

  • 25. 
    There are several external factors that affect the HRM process. Which of the following is not one of such external factors?
    • A. 

      Economic

    • B. 

      Labour unions

    • C. 

      Management style

    • D. 

      Demographic trends

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