Ugbs 104 Sample Questions
This quiz is extracted from actual past questions. We hope it will improve your knowledge of this course
- 1.Management functions refers to what managers do and it includes
- A.
Designing, planning, organizing, controlling
- B.
Leading, organizing, controlling, motivating
- C.
Planning, organizing, leading, controlling
- D.
Planning, coordinating, leading, organizing
- 2.According to Mintzberg, _____ roles are those that involve people and other duties that are ceremonial and symbolic in nature
- A.
Informational
- B.
Interpersonal
- C.
Social
- D.
Intrapersonal
- 3.One of the following is not part of the traditional viewpoint of management:
- A.
Bureaucratic
- B.
Scientific
- C.
Behavoural
- D.
Administrative
- 4.Deliberate attempt to arrange people to accomplish some specific purpose is referred to as
- A.
Organizational structure
- B.
Organization
- C.
Departmentalization
- D.
People management
- 5.Which of the following is not one of the core characteristics of organizations
- A.
Goals
- B.
People
- C.
Strategy
- D.
Structure
- 6.__ is refered to as "doing things right"; it means getting the most output from the least amount of resources available
- A.
Efficiency
- B.
Effectiveness
- C.
Satisfice
- D.
Rationalization
- 7.The cognitive aspects of the decision making process is called:
- A.
Judgement
- B.
Thinking
- C.
Reasoning
- D.
Choice
- 8.Mintzberg emphasized __ roles, which involve the collection, receiving and dissemination of information
- A.
Informational
- B.
Decisional
- C.
Social
- D.
Interpersonal
- 9.Generally, there are three conditions under which decisions are made. These can be classified as the following, except:
- A.
Certainty
- B.
Risk
- C.
Duress
- D.
Uncertainty
- 10.Under the __ condition in decision making, the individual may not even be able to define the problem, much less identify alternative solutions and possible outcomes
- A.
Certainty
- B.
Uncertainty
- C.
Duress
- D.
Risk
- 11.Programmed decisions are repetitive decisions that can be handled by routine approach. They include all of the following except:
- A.
Procedures
- B.
Rules
- C.
Norms
- D.
Policies
- 12.Series of sequential steps that a manager uses to respond to a structured problem are termed as
- A.
Guidelines
- B.
Procedures
- C.
Rules
- D.
Norms
- 13.In the making of decisions, certain guidelines, called ___ could be helpful.
- A.
Policies
- B.
Laws
- C.
Rules
- D.
Procedures
- 14.It is the desire of every manager to make rational decisions. However, they are limited by their ability to process information.Eventually, they are unable to maximize value but in turn ______.
- A.
Sacrifice
- B.
Satisfice
- C.
Satisfy
- D.
Satisfies
- 15.When managers plan they develop:
- A.
Goals and plans
- B.
Goals and objectives
- C.
Aims and objectives
- D.
Standards and controls
- 16.Arranging and structuring work to accomplish organizational goals is termed:
- A.
Planning
- B.
Organizing
- C.
Structuring
- D.
Designing
- 17.Creating or changing an organization's structure can best be termed as:
- A.
Organizational design
- B.
Structuring
- C.
Restructuring
- D.
Organizational chart
- 18.Of all the types of departmentalization, ___ has become the most popular and widely used in recent times.
- A.
Product
- B.
Process
- C.
Functional
- D.
Customer
- 19.In ________ departmentalization, jobs are grouped on the basis of product or customer flow.
- A.
Functional
- B.
Product
- C.
Process
- D.
Customer
- 20.The chain of command relates to the line of authority from top to bottom levels in the organization and clarifies who reports to whom. One of the following is not a key concept of the chain of command:
- A.
Authority
- B.
Responsibility
- C.
Unity of command
- D.
Scalar chain
- 21.____ organization is an organizational design that is rigid and tightly controlled.
- A.
Mechanistic
- B.
Organic
- C.
Formalized
- D.
Centralized
- 22.The following are examples of traditional organizational designs except:
- A.
Simple structure
- B.
Formal structure
- C.
Functional structure
- D.
Divisional structure
- 23.The strategic, integrated and coherent approach to the employment, development and well-being of the people working in organizations is termed as
- A.
Human resource management
- B.
Strategic management
- C.
Human resource planning
- D.
Training
- 24.Work practices that lead to both high individual and high organizational performance are known as
- A.
High performance work practices
- B.
Performance-based practices
- C.
Individual-based practices
- D.
High individual-organizational performance practices
- 25.There are several external factors that affect the HRM process. Which of the following is not one of such external factors?
- A.
Economic
- B.
Labour unions
- C.
Management style
- D.
Demographic trends
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