Welcome!The purpose of this exam is to assess all skills and identify areas where improvement is needed in preparation for upcoming refresher training classes. The exam will be taken in 4 parts: Foundations 1, Foundations 2, Transaction Processing 1, Transaction Processing 2. A score of 95% or higher must be achieved in each part to bypass training courses for the modules (which bear the same name as each exam part mentioned above).
Work with Acct by Name and Address
Work with Recurring Batches
Account Processing and Batch Processing
Source Management
All of the above
Work with Deceased Accounts by Name and Address
The account look up screen
Details
Primary Codes
Primary Details
Find
New Search
Delete
Display All
None of the Above
In the address line field
On the basic tab
On the giving tab
On the Primary codes tab in the account revisions screen
Both B and E
Status Code
Mailing Restriction
Company
Account Type
MAILRESTR
Friend Code
Basic Code
Project Code
Source Code
None of the above
There is only 1 type of batch used in Donor Direct
Standard, CMS, CDM, WCCI
Mail, TV, Phone, Web
Batches with batch numbers that are assigned daily
Standard, Recurring, Automatic
Use Std Batch
Display inactive box
Previous
Use Standard Batch
All of the above
The dollar code
The Event code
The Fund Code
The Offering Code
None of the above
The Responding code
The Source code
The Distribution Point
The Response Code
The Note Type
The PRIMARY tab
The COMMUNICATIONS row exit
The PRIMARY DETAILS tab
The MONTH, DAY, YEAR, and DECEASED fields
Both C and D are correct
True
False
MI, PH, CONV, NET, STF, WH, WI, RYLACC
TV, CDM, WCCI
RYLACC, CDM, WCCI, WCCNY, WH, NET
Both A and B are correct
All of the above
Used as the name when sending mail to the family account
For intrernational telephone numbers
The station the person primarily uses to watch or listen to our broadcast
The code to identify the Media Ministry and department
None of the above
The family
The Family account, Spouse account (s), and/or Dependant account (s)
The Husband and Wife
Accounts with family types of F, SP and/or DP
Both B and D are correct
True
False
Make sure that the INDIVIDUAL radio button is selected
Enter the organization, business, or company name in the FIRST, MIDDLE, and LAST name fields
Make sure that CONSOLIDATED is checked
Make sure ORGANIZATION is selected first
You cannot add organizations in Donor Direct
Click the tab which appears at the top the screen, click the x
Click START, SHUT DOWN, and YES at the prompt
Click CANCEL or OK to save work if needed. Click START, then LOG OFF
Click CANCEL or OK to save work if needed. Click FILE, then EXIT; Click START, then SHUT DOWN
Click CANCEL or OK to save work if needed. Click FILE, then EXIT; Click START, then LOG OFF, and click YES at the prompt
There are only 2: Calculator and Flashlight
Flashlight, Toolbar, and Delete
Select, Find, and Add
Previous, Display Inactive, and Current
None of the above
True. Outreach accounts and CDMA accounts are the same
False. You must create an outreach account
Yes
No
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