Ethics Matters Self Test

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Ethics Matters Self Test - Quiz

We welcome you to this fun yet introspective ethics matters self-test. Ethics are moral codes of conduct that one must follow. They are the pillars of a happy, functioning society; hence they shouldn't be ignored. How well aware are you of ethics? Why not take the quiz and find it out yourself? All the questions in the quiz are specially made to make you think outside the box and really ponder about the consequences of the actions. We are sure it will help you think deeply and understand more about ethics on an intellectual level. Have fun!


Questions and Answers
  • 1. 

    Is it Ethical to overpromise to win a customer, gain support for a pet project or avoid confrontation?

    • A.

      Yes

    • B.

      No

    • C.

      Depends

    Correct Answer
    B. No
    Explanation
    Pinnacle associates must be honest in all dealings with agents, providers, customers, members, vendors, third parties and each other.

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  • 2. 

    Cindy knows that a office manager is over ordering on certain office supplies (to take home for personal use), because this does not directly involve her, she chooses not to report this. Does this make her as gulity as the person committing the act if management were to find out?  

    • A.

      Yes

    • B.

      No

    • C.

      Depends

    Correct Answer
    A. Yes
    Explanation
    Ignorance, good intentions or poor judgment will all be considered, but are not acceptable excuses for noncompliance. Maintaining ethical standards is EVERYONES responsibility.

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  • 3. 

    Rob is aware of a Business Manager that is not following by policy for file apporval. He wants to report this but is worried the BM will retaliate. According to PINNACLE Policy should Rob be worried that the BM will retaliate against him if he makes a report against him/her?

    • A.

      Yes

    • B.

      No

    • C.

      Depends

    Correct Answer
    B. No
    Explanation
    Each and every PINNACLE associate should feel free to report any suspected violation of law or the Code without fear of his or her employment being adversely affected.

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  • 4. 

    Amy's best friend works for Pinnacle as an IM and recently got Amy a job working on property as an Assistant Manager. Amy is unaware that the IM and BM of the property are lying on reports. Amy notices that there are discrepancies on the reports, but does not say anything. A week later the VP contacts the employees to question their knowledge on the discrepancies. Because Amy signed off on several reports the VP feels she must have noticed the differences. The IM tell Amy she is not to say anything because of their friendship. Is Amy's position going to be in jeopardy if she refuses to participate in the investigation?

    • A.

      Yes

    • B.

      No

    • C.

      Depends

    Correct Answer
    A. Yes
    Explanation
    Because of the importance we place on ethics in all that we do, associates may be subject to discipline for failing to participate in PINNACLE's Code of Conduct and Compliance Culture. Failures to participate include by are not limited to failures to report suspected violations of the Code, procedures, policies, or any applicable laws and regulations to appropriate person. Failure by an associate in a supervisory or managerial position to take reasonable steps to ensure compliance with the terms of all PINNACLE's policies, procedures, standards and any applicable laws and regulations can result in discipline in accordance with PINNACLE policy and procedure.

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  • 5. 

    Is it Ethical if you hear associate tell a coworker that she/he is not allowed to do something because of their specific religion?

    • A.

      Yes

    • B.

      No

    • C.

      Depends

    Correct Answer
    B. No
    Explanation
    Unjust employment and personnel practices hurt all of us. PINNACLE is squarely opposed to unlawful or unjust discrimination. PINNACLE makes all employment decisions based on merit and without respect for race, color, national origin, religion, gender, sexual orientation, age, marital status, disability, veteran status or any other characteristic protected by applicable federal, state or local law and as set out in our Equal Employment Opportunity Policy.

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  • 6. 

    You continuously hear some coworkers having inappropriate conversations about other employees on a daily basis. Is this considered harassment?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    PINNACLE demands a work environment free from harassment. Harassment is any form of inappropriate conduct toward another person that creates an intimidating, hostile, or offensive work environment. Harassment can interfere with an individual’s work performance or adversely affect an individual’s employment opportunities. Harassment will not be tolerated, whether it happens on
    PINNACLE premises or during off-hours or at off-site business-related functions, such as holiday parties or business travel.

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  • 7. 

    Joe often leaves his chair in the middle of the isle at work. He also keeps old food and other untiey things on his desk. This is not keep a safe and healthy working environment for other associates to work in, you do?

    • A.

      Say something to Joe, in front of other coworkers

    • B.

      Advise your supervisor of the problem as you do not want to embarrass Joe

    • C.

      Write Joe an anonymous letter

    Correct Answer
    B. Advise your supervisor of the problem as you do not want to embarrass Joe
    Explanation
    PINNACLE is committed to maintaining a safe, healthy environment for all associates. Therefore, all associates must follow safe working procedures at all times and actively work to prevent accidents. If a PINNACLE associate becomes aware of any threat to the safety of a team member, customer, supplier, contractor, consultant or other business partner or site, he or she must report it immediately.

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  • 8. 

    Is it conflict of interest, If Jean hires his sister for housekeeping and does her payroll, but not disclose that they are directly related?

    • A.

      Yes

    • B.

      No

    • C.

      Depends

    Correct Answer
    A. Yes
    Explanation
    A conflict of interest may arise when an associate or an associate’s family member has a financial, personal, or other outside interest that is, or could appear to be, adverse to the business
    interests of PINNACLE. A conflict of interest may impair an associate’s ability to perform his or her job effectively or make decisions that benefit PINNACLE. Typical examples could include: outside employment with a competitor, customer, supplier or vendor of PINNACLE; accepting gifts, entertainment, travel, benefits, services, business courtesies from a competitor, customer, supplier, or vendor.

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  • 9. 

    Rumors, swearing, verbal abuse, pranks, arguments, property damage, vandalism, sabotage, pushing, theft, physical assaults, psychological trauma, anger-related incidents, rape, arson and murder are all examples of

    • A.

      Helping out your coworkers, in the Workplace

    • B.

      Violence in the Workplace

    • C.

      Safe and Healthy environment

    Correct Answer
    B. Violence in the Workplace
    Explanation
    Workplace violence or the threat of violence is unacceptable. Violent behavior or threats should be reported. Any associate who engages in violence or threats of violence will be subject to disciplinary action, including termination of employment, recovery of damages in appropriate cases as well as criminal prosecution.

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  • 10. 

    To make ends meets, Bob uses the petty cash to buy some personal items and expensed them as business charges. Because Bob plans to repay the barrowed money does this make it okay?

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Associates are prohibited from engaging in any activity or scheme involving improper payments or unauthorized use of property or services.

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  • 11. 

    Is it okay to come to an agreement with a competitor about delaying price increases and implementing discount programs?

    • A.

      Yes

    • B.

      No

    • C.

      Depends

    Correct Answer
    B. No
    Explanation
    Associates may not use “insider” information for any business activity conducted by or on behalf of PINNACLE. All business relations with vendors, suppliers, contractors, government entities or other parties must be conducted at arm’s length both in fact and in appearance, and in compliance with PINNACLE’s policies and procedures. Associates must disclose to their supervisor any personal relationships or business activities with such parties

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  • 12. 

    You do not feel comfortable going to your supervisor with an issue. What should be the first thing that you do?

    • A.

      Call / Email head of HR

    • B.

      Look at the Concern Resolution Process

    Correct Answer
    B. Look at the Concern Resolution Process
    Explanation
    When you do not feel comfortable going to your supervisor with an issue, the first thing you should do is look at the Concern Resolution Process. This process is designed to provide guidance on how to address and resolve concerns within the organization. It may outline steps such as discussing the issue with a higher-level manager, contacting HR, or utilizing an anonymous reporting system. By familiarizing yourself with this process, you can determine the appropriate course of action to address your concern effectively and confidentially.

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  • 13. 

    Kate over hears Eric on the phone, disclosing information that is confidential to the company; she also notices that he is not giving true and accurate information. Should Kate report this immediately?

    • A.

      Yes

    • B.

      No

    • C.

      Depends

    Correct Answer
    A. Yes
    Explanation
    PINNACLE associates must prepare and maintain all business records and accounts in a current, complete and accurate manner. Proper record-keeping and accounting practices are critical to PINNACLE’s operations, particularly in soliciting, awarding, and monitoring procurement contracts with vendors, suppliers, or subcontractors of goods or services to PINNACLE or the communities that it manages.

    PINNACLE’s contract files must fully and accurately reflect all of the organization’s receipts and expeditures. These records, and any report generated from them, must be prepared in compliance with applicable accounting standards. Undisclosed or unrecorded funds, assets, or disbursements are strictly forbidden as are maintaining multiple sets of books or making false or misleading entries of any nature.

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  • 14. 

    My property/department routinely orders logo items such as sweatshirts and golf shirts to give to customers. Even though these items are given to clients for free, it is not okay for me to take items for my own personal use.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Associates are prohibited from the unauthorized use or taking of PINNACLE equipment, supplies, materials or services.

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  • 15. 

    Chris recently submitted a falsified doctor's note excusing her from work for two months and she was approved for paid medical leave. This is an example of

    • A.

      Good Faith

    • B.

      Looking for the best interest of the company

    • C.

      Fraud, Waste and Abuse

    Correct Answer
    C. Fraud, Waste and Abuse
    Explanation
    All associates, officers and agents must obey laws barring fraud, waste and abuse. These laws forbid direct, indirect or disguised payments in exchange for preferences, favorable treatment or other benefits; submission of false, fraudulent or misleading claims to any government entity or third party payer, including claims for services not rendered; claims which mischaracterize the services actually rendered; claims which do not otherwise comply with applicable program or contractual requirements; and making false representations to any person or entity for any purpose.

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  • 16. 

    Client Satisfaction and safety is always top priority.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    PINNACLE is committed to ensuring the quality of all services it provides to its residents and compliance with all pertinent governmental and contract requirements, and PINNACLE’s Code of Conduct and Compliance Culture

    Rate this question:

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