E- Commerce Chapters 2-4

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1. E-Commerce Is available anywhere, anytime.

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About This Quiz
E- Commerce Chapters 2-4 - Quiz

This is to test your understanding of the readings assigned for homework. Some questions reflect classroom discussions.

2. E-commerce allows you to gather information from customers, while delivering a marketing-and-sales pitch through a Web site.

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3. To accept credit cards, you must establish a merchant account, a special bank account for handling the revenue (and fees) from credit card transactions. This is called a Merchant Account Provider.

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4. Marketing studies show that you'll lose 60 percent to 80 percent of your potential orders if your Web site is not set up to accept credit cards.

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5. Credit cards are not the leading method of payment for online purchases.

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6. E Commerce develops customer loyalty just like that of a local face to face realtor.

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E-commerce can develop customer loyalty similar to a local face-to-face realtor because it provides convenience, personalized experiences, and reliable customer service. Online platforms allow customers to easily access products and services from anywhere, saving time and effort. E-commerce platforms can also personalize recommendations and offers based on customer preferences, creating a personalized shopping experience. Additionally, e-commerce businesses often prioritize customer satisfaction and provide reliable customer support, which helps in building trust and loyalty among customers. Therefore, it is true that e-commerce can develop customer loyalty similar to a local realtor.

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7. A website does not track every order placed and cannot be used to find out what items are good sellers, what needs to be reordered and more.

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8. On the Internet a small business cannot compete with, and even surpass, large firms.

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9. Online merchants are not susceptible to credit-card fraud as face-to-face retailers.

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10. E-commerce is not about technology-it's about your business.

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E-Commerce Is available anywhere, anytime.
E-commerce allows you to gather information from customers, while...
To accept credit cards, you must establish a merchant account, a...
Marketing studies show that you'll lose 60 percent to 80 percent of...
Credit cards are not the leading method of payment for...
E Commerce develops customer loyalty just like that of a local face to...
A website does not track every order placed and cannot be used to find...
On the Internet a small business cannot compete with, and even...
Online merchants are not susceptible to credit-card fraud as...
E-commerce is not about technology-it's about your business.
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