DirecTV Genie Knowledge Check

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| By Sdragon76

Sdragon76

Community Contributor

Quizzes Created: 1 | Total Attempts: 100

Questions: 10 | Attempts: 100 | Updated: Feb 15, 2024

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Basic knowledge check for the new DIRECTV Genie receiver.

Questions and Answers

1.

How many tv's can get free upgrades to the Genie system for LOW risk customers?
- A.
  
  1
- B.
  
  2
- C.
  
  3
- D.
  
  4
Correct Answer
D. 4

Explanation
All LOW risk customers can get free upgrades to the Genie system for their TVs. Since there is no specific limit mentioned in the question, it can be assumed that all the TVs belonging to LOW risk customers are eligible for the free upgrades. Therefore, the correct answer is 4, indicating that all the TVs can receive the Genie system upgrade.

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2.

What is the upfront cost for the Genie system for MEDIUM risk customers?
- A.
  
  0
- B.
  
  $99
- C.
  
  $199
- D.
  
  $300
Correct Answer
B. $99

Explanation
The upfront cost for the Genie system for MEDIUM risk customers is $99. This means that customers with a medium level of risk will need to pay $99 as an initial cost for the Genie system.

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3.

The LEAD offer of Choice Extra at $48.99 is worth how much ABR towards your day?
- A.
  
  $10
- B.
  
  $38
- C.
  
  $63
- D.
  
  $78
Correct Answer
D. $78

Explanation
The LEAD offer of Choice Extra at $48.99 is worth $78 ABR towards your day.

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4.

Customers activating NEW DIRECTV service with NEW internet service qualify for what rebate?
- A.
  
  $100 visa card
- B.
  
  $50 visa closer coupon
- C.
  
  HALF off their internet CPE
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
Customers activating new DIRECTV service with new internet service qualify for all of the above rebates. This means they will receive a $100 Visa card, a $50 Visa closer coupon, and also get half off their internet CPE.

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5.

The primary receiver to choose in system x when ordering GENIE for a customer is called what?
- A.
  
  DVR
- B.
  
  HD DVR
- C.
  
  Adv Whole Home DVR
- D.
  
  None of the above
Correct Answer
C. Adv Whole Home DVR

Explanation
The primary receiver to choose in system x when ordering GENIE for a customer is called "Adv Whole Home DVR." This option is the correct answer because it refers to the advanced version of the Whole Home DVR system, which allows for recording and playback of shows in multiple rooms throughout the house. The other options, DVR and HD DVR, do not specify the advanced functionality of the Whole Home DVR system. Therefore, they are not the primary receiver to choose in system x.

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6.

Medium risk customers do not qualify for free HD upgrades without paying a upfront fee?
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement contradicts itself by saying that medium risk customers do not qualify for free HD upgrades without paying an upfront fee. If they do not qualify for free upgrades, it implies that they have to pay a fee. Therefore, the correct answer is False.

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7.

For a customer ordering 3 tv's, the equipment should be ordered as 1 Adv Whole Home DVR and 2 HD receivers?
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The correct answer is False because for a customer ordering 3 TVs, the equipment should be ordered as 1 Adv Whole Home DVR and 3 HD receivers. Since there are 3 TVs, each TV would require a separate HD receiver, not just 2.

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8.

The GENIE system can record 5 HD programs at one time?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The GENIE system is capable of recording 5 HD programs simultaneously.

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9.

GENIE and the clients are only compatible with HD tv's?
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement is false because GENIE and the clients are not only compatible with HD TVs. They can also be used with standard definition TVs.

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10.

If a customer wants an additional client for a 5th tv they would pay a upfront fee of $49?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
If a customer wants an additional client for a 5th TV, they would have to pay an upfront fee of $49. This means that in order to have access to the additional client for their 5th TV, the customer would need to make a payment of $49 before they can use it. Therefore, the statement "True" is the correct answer.

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Current Version
Feb 15, 2024

Quiz Edited by
ProProfs Editorial Team
Nov 15, 2012

Quiz Created by
Sdragon76

DirecTV Genie Knowledge Check

How many tv's can get free upgrades to the Genie system for LOW risk customers?

What is the upfront cost for the Genie system for MEDIUM risk customers?

The LEAD offer of Choice Extra at $48.99 is worth how much ABR towards your day?

Customers activating NEW DIRECTV service with NEW internet service qualify for what rebate?

The primary receiver to choose in system x when ordering GENIE for a customer is called what?

Medium risk customers do not qualify for free HD upgrades without paying a upfront fee?

For a customer ordering 3 tv's, the equipment should be ordered as 1 Adv Whole Home DVR and 2 HD receivers?

The GENIE system can record 5 HD programs at one time?

GENIE and the clients are only compatible with HD tv's?

If a customer wants an additional client for a 5th tv they would pay a upfront fee of $49?