Delegation Skills Quiz

10 Questions | Total Attempts: 2782

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Delegation Skills Quiz

This is a quick quiz to help you test your understanding of basic delegation skills. The answers can all be found in the materials you received in the workshop. Good luck!


Questions and Answers
  • 1. 
    Why is delegation an important management tool?  
    • A. 

      It helps you to dump your work on someone else.

    • B. 

      It allows you to get rid of the distasteful tasks & assign to someone else.

    • C. 

      It is a tool to help you achieve more and develop your people at the same time.

    • D. 

      It allows you to punish the smart alecks with so much work they will never dig out.

  • 2. 
     A manager who is not delegating is not managing. (choose either true or false)  
    • A. 

      True

    • B. 

      False

  • 3. 
    Your DiSC knowledge is a factor when delegating to others. Based on your natural DiSC style, you are comfortable with certain approaches to delegating. However, this is probably more about your comfort level and you may not be delegating in a way that meet the needs of your direct reports. (choose either true or false)  
    • A. 

      True

    • B. 

      False

  • 4. 
    During the Delegating class, your Instructor covered the 8 steps to effective delegation. Which one of the following choices best describes the “Controls/Follow-up” step?  
    • A. 

      There is backup and moral support.

    • B. 

      As your boss I will have license to micromanage you.

    • C. 

      Use DiSC knowledge to temper delegation assignments.

    • D. 

      I will provide you with a schedule of milestones and we will have “check ins” so I can appraise your progress.

  • 5. 
     The first step in Delegating is called “Directions.” In this step the manager  
    • A. 

      Provides a step-by-step list of actions the employee should follow.

    • B. 

      Provides a clear picture of what “done looks like.”

    • C. 

      Outlines the negative consequences if the employee fails.

    • D. 

      Defines the level of authority the employee has in making decisions.

  • 6. 
      Managers should consider the 5 Levels of Authority when delegating a task to a direct report. If the manager is successful over time, all employees will eventually perform at level 5. (choose either True or False)  
    • A. 

      True

    • B. 

      False

  • 7. 
    As a manager you can utilize your DiSC knowledge when delegating to an employee based on his/her DiSC style. What would a key element to consider when delegating to a high C?
    • A. 

      Provide all the time the C requests.

    • B. 

      Give minimal information up front and tell the C to “fill in all of the blanks.”

    • C. 

      Provide a lot of details about the best way to accomplish the task.

    • D. 

      The C will ask a lot of questions initially trying to understand the scope of the project, why it is important and details about outcomes.

  • 8. 
    1.      What would be a key element to consider when delegating to a high D? A.    Express your support of the D’s actions, decisiveness & fast pace. B.     Temper the items in “a” based on the task & desired outcomes & be ready to explain your rationale. C.     Tell the D what you want accomplished and get out of the way. D.    Tell the D he/she can operate at authority level 5 and check in with you when the job is done.
    • A. 

      Express your support of the D’s actions, decisiveness & fast pace.

    • B. 

      Temper the items in “a” based on the task & desired outcomes & be ready to explain your rationale.

    • C. 

      Tell the D what you want accomplished and get out of the way.

    • D. 

      Tell the D he/she can operate at authority level 5 and check in with you when the job is done.

  • 9. 
    Employee resistance is often common when you delegate a task. How would you respond to the employee who seems hesitant to take on the task and expresses a fear of failure?  
    • A. 

      Take your time in going through the 8 delegating steps.

    • B. 

      Go through the 8 steps and ask your employee his/her biggest concern or fear. Really listen closely and calmly discuss the fears, while pointing out your confidence in the employee and the value of frequent milestones and check ins.

    • C. 

      Tell the employee that he/she is a slacker and it’s time to pull some more weight in the department.

    • D. 

      Agree with the employee’s concern and rescind the delegated task.

  • 10. 
    The final step in the delegation process is “Support, Recognition & Rewards.” Managers should provide recognition to the employee who has done a good job, considering how the manager likes to be recognized or based on the employee’s needs indicated by his/her DiSC style?  
    • A. 

      The manager knows best how to recognize his/her people.

    • B. 

      The manager should consider the DiSC needs of the entire department

    • C. 

      The manager should primarily consider the employee’s DiSC style and praise/recognize accordingly.

    • D. 

      The manager should not recognize anyone because it’s expected that employees will get their work done.

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