Trivia Quiz On Customer Value Chain Management!

5 Questions | Total Attempts: 244

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Trivia Quiz On Customer Value Chain Management!

This is a trivia quiz that tests your knowledge of customer value chain management. This is a type of management that is designed to ensure that a business maximizes its reach when it comes to the market, and it is able to surpass its competitors. Take up the test and see just how well you will do and how much knowledge you have on this field.


Questions and Answers
  • 1. 
    What does CVCM stand for?
    • A. 

      Customer Value Chain Management

    • B. 

      Cisco Value Chain Management

    • C. 

      Cisco Value Chain Metric

    • D. 

      Customer Value Commitment Management

  • 2. 
    Which operations VP in CVCM is responsible for GMO and Logistics?
    • A. 

      Karl Braitberg

    • B. 

      Kevin Harrington

    • C. 

      Jeff Gallinat

    • D. 

      Jose Van Dijk

  • 3. 
    These four focus themes align to which section of the CVCM VSEM?Voice of the Customer, Operational Excellence, Financial Productivity, Employee and Capabilities Development
    • A. 

      Vision

    • B. 

      Strategy

    • C. 

      Execution

    • D. 

      Measure

    • E. 

      None of the above

  • 4. 
    Which of the four groups below were the focus of Lean 1.0?
    • A. 

      Component Suppliers

    • B. 

      Contract Manufacturing Partners

    • C. 

      Customers

    • D. 

      Distributors

  • 5. 
    Which of the following contribute to the complexity of Cisco's Value Chain?
    • A. 

      Wide Range of Products

    • B. 

      Acquisition Integration

    • C. 

      Products Are Configured to Order

    • D. 

      Breadth of Customers

    • E. 

      All of the above

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