CSR Basics

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1. Your role in the corporate image process is to
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CSR Basics - Quiz

2.
We’ll put your name on your report, certificate, and leaderboard.
2. In terms of customers, the general public who may potentially buy something are also known as
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3. In terms of customers, people you work with every day are known as a(n)
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4. Why is Customer Service so important?
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5. Customers are a valuable asset to our organization because they are
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6. Positive actions, listening and acknowledging the customer are ways to make
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7. Ownership, management, product performance, values/beliefs within a department and culture are factors in the customer's perception of our
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8. Who is a customer?
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9. The distinctive characteristics or personality of an organization is also known as
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10. Two elements of phone communication are language and
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Your role in the corporate image process is to
In terms of customers, the general public who may potentially buy...
In terms of customers, people you work with every day are known as...
Why is Customer Service so important?
Customers are a valuable asset to our organization because they are
Positive actions, listening and acknowledging the customer are...
Ownership, management, product performance, values/beliefs within a...
Who is a customer?
The distinctive characteristics or personality of an organization is...
Two elements of phone communication are language and
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