Cs Week Ending 052910
5 Questions
| Total Attempts: 18
CS week ending 052910
Questions and Answers
- 1.DHL provides pickup and delivery services on May 31st, 2010.
- A.
True
- B.
False
- 2.Where does FIFA world cup is being organized this year:
- A.
India
- B.
Japan
- C.
Saudi
- D.
South Africa
- E.
None
- 3.If third party contacted us for address change, what should be done:
- A.
Forward it to the service center and advise him to forward an authorization to the service center.
- B.
Advise him that address change is not possible
- C.
Forward it to the service center and advise him to contact the shipper
- D.
None of the above
- 4.While forwarding a request to any destination service center we While forwarding a request to any destination service center we should select the IATA code from:
- A.
Zip code in the destination address
- B.
Zip code in the origin address
- C.
Destination service area code found in the tracking sheets
- D.
Origin service area code in the tracking sheets
- 5.Do DHL _ USA web site have an option that allows the customers to request a DHL account number?
- A.
Yes
- B.
No
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