Cs Week Ending 052910

5 Questions | Total Attempts: 18

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Week Quizzes & Trivia

CS week ending 052910


Questions and Answers
  • 1. 
    DHL provides pickup and delivery services on May 31st, 2010.
    • A. 

      True

    • B. 

      False

  • 2. 
    Where does FIFA world cup is being organized this year:
    • A. 

      India

    • B. 

      Japan

    • C. 

      Saudi

    • D. 

      South Africa

    • E. 

      None

  • 3. 
    If third party contacted us for address change, what should be done:
    • A. 

      Forward it to the service center and advise him to forward an authorization to the service center.

    • B. 

      Advise him that address change is not possible

    • C. 

      Forward it to the service center and advise him to contact the shipper

    • D. 

      None of the above

  • 4. 
    While forwarding a request to any destination service center we While forwarding a request to any destination service center we should select the IATA code from:
    • A. 

      Zip code in the destination address

    • B. 

      Zip code in the origin address

    • C. 

      Destination service area code found in the tracking sheets

    • D. 

      Origin service area code in the tracking sheets

  • 5. 
    Do DHL _ USA web site have an option that allows the customers to request a DHL account number?
    • A. 

      Yes

    • B. 

      No

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