IT Service Provider, Level-1

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| By Jobiulla
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Quizzes Created: 2 | Total Attempts: 223
| Attempts: 135 | Questions: 50
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1. What is the shortcut key to use Subscript in MS Word?

Explanation

The shortcut key Ctrl+= is used to apply the subscript formatting in MS Word. Subscript is a formatting option that lowers the selected text or numbers below the baseline, making them appear smaller and slightly below the normal text line. By using this shortcut, users can quickly apply the subscript formatting to the selected text without having to go through the formatting options in the toolbar or ribbon. This can save time and make it more convenient to format text in documents.

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About This Quiz
IT Service Provider, Level-1 - Quiz

This Level-1 IT Service Provider quiz covers basic IT concepts including server roles, operating systems, GUIs, and older monitor technologies.

2. What do you mean by WiFi

Explanation

not-available-via-ai

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3. The brain of a computer that carries out commands is known as the

Explanation

The brain of a computer that carries out commands is known as the CPU, central processing unit, or processor. The CPU is responsible for executing instructions and performing calculations, making it a crucial component in the functioning of a computer. It retrieves data from memory, processes it, and produces output. The CPU is often considered the most important part of a computer system as it determines the overall performance and speed of the computer.

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4. What is the smallest unit of data in computer processing called?

Explanation

A bit is the smallest unit of data in computer processing. It is a binary digit that can represent either a 0 or a 1. Computers process and store information in the form of bits, which are then combined to form larger units of data such as bytes, kilobytes, and so on. Therefore, the correct answer is "a bit."

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5. What do the letters ISP stand for?

Explanation

ISP stands for Internet Service Provider. An ISP is a company that provides internet access to individuals or organizations. They offer various types of internet connections, such as dial-up, broadband, or wireless, allowing users to connect to the internet. ISPs play a crucial role in connecting users to the vast network of interconnected computers and servers that make up the internet. They also provide additional services like email accounts, web hosting, and virtual private networks (VPNs). Overall, ISPs are essential for enabling individuals and businesses to access and utilize the internet.

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6. What is this called?

Explanation

A motherboard is the correct answer because it is the main circuit board of a computer that holds and connects all the essential components such as the CPU, memory, and storage devices. It provides the electrical connections and pathways for data transfer between these components, allowing them to communicate and work together to perform various functions. A motherboard is a crucial component that determines the compatibility and expandability of a computer system.

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7. Shortcut key to refresh your desktop.

Explanation

Pressing the F5 key on your keyboard is a shortcut to refresh your desktop. This key is commonly used in various applications and web browsers to reload or refresh the current page or screen. By pressing F5, you can quickly update the content on your desktop, such as refreshing icons, clearing temporary files, or reloading a webpage to see the latest changes.

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8. Full meaning of BIOS..

Explanation

BIOS stands for Basic Input Output System. It is a firmware that is built into a computer's motherboard. BIOS is responsible for initializing hardware components, performing a power-on self-test (POST), and loading the operating system into the computer's memory. It provides a low-level interface between the hardware and the operating system, allowing the system to communicate with various input and output devices such as the keyboard, mouse, and display. BIOS also stores important system configuration settings and can be accessed to make changes to these settings if needed.

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9. What is the short cut key to Center command in ms word?

Explanation

Ctrl+E is the shortcut key for the Center command in MS Word. This command is used to center-align the selected text or paragraph. By pressing Ctrl+E, the text or paragraph will be aligned in the center of the page or text box. This shortcut is commonly used to quickly format and align text in a visually appealing way.

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10. All formula in Excel start with..

Explanation

The correct answer is "=" because all formulas in Excel start with an equal sign. This is the way Excel recognizes that the input should be treated as a formula and not as regular text. By starting with an equal sign, Excel knows to perform calculations or functions based on the formula provided.

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11. A worksheet is contains?

Explanation

A worksheet contains rows and columns. Rows are the horizontal lines in a worksheet that are labeled with numbers, while columns are the vertical lines labeled with letters. Together, rows and columns create a grid-like structure that allows data to be organized and displayed in a tabular format. This grid allows users to input and manipulate data in a structured manner, making it easier to analyze and present information.

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12. What is this called?

Explanation

Random Access Memory (RAM) is a type of computer memory that allows data to be stored and retrieved on a temporary basis. It is used by the computer's operating system and applications to store and access data that is actively being used. RAM provides fast and temporary storage for data, allowing the computer to quickly access and manipulate information.

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13. What is the shortcut key to Print a document?

Explanation

The shortcut key Ctrl+P is used to Print a document. This combination of keys is widely recognized and used in various software applications to quickly access the print function. By pressing Ctrl+P, users can easily initiate the printing process without having to navigate through menus or options.

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14. Physical components of a computer are..

Explanation

The physical components of a computer refer to the tangible parts that make up the machine. These components include the motherboard, processor, memory, storage devices, input/output devices, and other peripherals. Hardware is the correct answer because it encompasses all these physical components. Software, on the other hand, refers to the programs and instructions that run on the hardware. Farmware and virus are not valid options as they do not accurately describe the physical components of a computer.

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15. How many types of network?

Explanation

There are three types of networks: LAN (Local Area Network), WAN (Wide Area Network), and MAN (Metropolitan Area Network). LAN is a network that connects devices within a limited area, such as a home or office. WAN is a network that connects devices over a large geographical area, such as different cities or countries. MAN is a network that covers a larger area than a LAN but smaller than a WAN, typically within a city. Therefore, the correct answer is 3.

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16. What type of ports are these?

Explanation

These ports are USB ports. USB stands for Universal Serial Bus, and it is a standard interface that allows communication between devices and a computer. USB ports are commonly used for connecting various peripherals such as keyboards, mice, printers, external hard drives, and other devices to a computer.

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17. Switch is more powerful than Hub?

Explanation

A switch is indeed more powerful than a hub. While both devices are used to connect multiple devices on a network, a switch is capable of filtering and directing data packets to specific devices, making it more efficient and secure. On the other hand, a hub simply broadcasts data packets to all connected devices, resulting in more network congestion and potential security risks. Therefore, a switch is considered more powerful and preferred in modern network setups.

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18. Which button on the keyboard is used to capitalize?

Explanation

The Shift button on the keyboard is used to capitalize letters. When the Shift button is pressed and held down, it allows the user to type capital letters instead of lowercase. This is a common feature on keyboards and is used when typing proper nouns, the first letter of a sentence, or any other instance where capitalization is required.

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19. It is a good idea to regularly run your computer's Disk Defragmenter and Disk Cleanup.

Explanation

Regularly running your computer's Disk Defragmenter and Disk Cleanup is a good idea because it helps optimize the performance and efficiency of your computer. Disk Defragmenter rearranges fragmented data on your hard drive, making it easier and faster for your computer to access files. Disk Cleanup removes unnecessary files and frees up disk space, improving overall system performance. By regularly performing these maintenance tasks, you can ensure that your computer runs smoothly and efficiently.

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20. How many ways you can Start a slide show in PowerPoint?

Explanation

There are three ways to start a slide show in PowerPoint. The first way is to click on the "Slide Show" tab in the ribbon at the top of the screen and then click on the "From Beginning" button. The second way is to press the F5 key on the keyboard. The third way is to right-click on a slide in the slide thumbnail view on the left side of the screen and select "Start Slide Show" from the drop-down menu.

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21.server is a computer that 

Explanation

A server is a computer that gives information to other computers on a network. Servers are designed to handle and process requests from multiple clients and provide them with the required data or resources. They act as a central hub for managing and distributing information across a network, allowing other computers or devices to access and utilize the shared resources or services.

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22. What is true about RAM?

Explanation

RAM, or Random Access Memory, is a computer's short-term memory. It is a type of computer memory that is used to store data that is actively being used by the computer's processor. Unlike permanent storage devices like hard drives, RAM is volatile and its contents are lost when the computer is powered off. RAM is essential for the smooth functioning of a computer as it allows for quick access to data and instructions, enabling faster processing speeds. It is not measured in terabytes, is not used for saving documents, and can be easily added to a computer through additional RAM modules.

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23. A computer's Operating System

Explanation

The operating system of a computer is responsible for managing both the software and hardware components. It controls and coordinates all actions and processes on the computer, ensuring that the software runs smoothly and interacts with the hardware efficiently. Therefore, the correct answer is "all of the above."

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24.
 Data stored in ROM is not permanent?

Explanation

Data stored in ROM (Read-Only Memory) is permanent and cannot be easily altered or erased. ROM is a type of non-volatile memory that retains its data even when power is turned off. Unlike Random Access Memory (RAM), which is volatile and loses its data when power is removed, ROM is designed to store permanent instructions or data that are essential for the functioning of a computer or electronic device. Therefore, the statement "Data stored in ROM is not permanent" is incorrect.

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25. A number of letter that appears little above the normal text is called :

Explanation

Superscript refers to a number or letter that is positioned slightly above the normal text line. It is commonly used in mathematical equations, chemical formulas, and footnotes to indicate powers, exponents, or references. It is different from subscript, which is positioned slightly below the normal text line. Strike through and underline are not relevant to this definition.

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26. To make a section of text bold in Word, what do you need to do first?

Explanation

To make a section of text bold in Word, you need to first highlight the text. This means selecting the specific portion of text that you want to apply the bold formatting to. Once the text is highlighted, you can then proceed to apply the bold formatting by either using the bold button in the toolbar or by using the keyboard shortcut (Ctrl+B).

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27. Where would you click to change the orientation of your page?

Explanation

To change the orientation of a page, you would typically click on the "Page layout" option. This option allows you to modify various aspects of the page layout, including the orientation. By selecting this option, you can access settings that enable you to switch between portrait and landscape orientations for your page.

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28. Which of these are operating systems?

Explanation

All of the options listed (Windows XP, Windows 7, Mac OS X, and Windows 10) are operating systems. Operating systems are software that manage computer hardware and software resources and provide common services for computer programs. Windows XP, Windows 7, Mac OS X, and Windows 10 are all examples of widely used operating systems in personal computers.

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29. Dust is your computer's main enemy, so to clean it, you should

Explanation

Dust is a common problem for computers as it can clog up the internal components and cause overheating. Using a good dose of clean water or furniture cleaner can potentially damage the computer as water and chemicals can harm the electronic parts. Using a strong solvent is also not recommended as it can be too harsh and may cause damage. On the other hand, using an anti-static wipe is the best option as it is specifically designed to remove dust without causing any harm to the computer's components. Anti-static wipes are made with materials that prevent static electricity buildup, reducing the risk of damaging sensitive electronic parts.

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30. Which Keyboard shortcut is used to switch between active windows?

Explanation

Alt+Tab is the correct answer because it is a common keyboard shortcut used to switch between active windows in many operating systems. By pressing the Alt key and then the Tab key, the user can cycle through the open windows or applications on their computer, making it easy to quickly switch between tasks without using the mouse.

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31. The latest type of monitor is the LED display.  Its advantages include

Explanation

LED displays are the latest type of monitors and they have several advantages. One of these advantages is that they are backlit with light-emitting diodes, which allows for greater contrast. This means that the display can produce brighter whites and deeper blacks, resulting in a more vibrant and visually appealing image. Additionally, LED displays are energy-efficient and do not use much electricity, making them environmentally friendly. They are also slim and lightweight, with a thickness of only .125 inches, making them easy to transport and install. However, the statement about it being a touch-operated device is not mentioned in the given information.

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32. Data transfer speed of LAN network is..

Explanation

The correct answer is 10 Mbps because LAN networks typically have data transfer speeds ranging from 10 Mbps to 1000 Mbps (1 Gbps). Mbps stands for megabits per second, which is a unit used to measure the speed of data transfer. In this case, 10 Mbps indicates that the LAN network can transfer data at a rate of 10 million bits per second.

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33. Keyboard shortcut to insert a new slide?

Explanation

The keyboard shortcut Ctrl+M is used to insert a new slide in various presentation software, such as Microsoft PowerPoint. This shortcut allows users to quickly add a new slide to their presentation without having to navigate through menus or use the mouse. By pressing Ctrl+M, users can easily and efficiently create new slides and continue building their presentation.

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34. How would you launch a program if there is not an icon on the desktop for it.

Explanation

To launch a program when there is no icon on the desktop, one can click the start button and navigate to the 'All Programs' section. From there, they can locate and launch the program they are looking for. This option allows users to access all installed programs on their computer, even if there is no desktop shortcut available.

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35. What is this called?

Explanation

This device is called a USB flash drive. It is a portable storage device that uses flash memory to store and transfer data. It is commonly used to store and transfer files between computers and other electronic devices.

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36. What keys do you need to press on the keyboard to insert a "$"

Explanation

To insert a "$" symbol on the keyboard, you need to press the Shift key along with the number 4 key. The Shift key is used to access the alternate characters on the keyboard, and pressing Shift+4 will input the "$" symbol.

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37. What type of port is this?

Explanation

This port is an Ethernet port. Ethernet ports are used to connect devices to a local area network (LAN) or the internet. They are typically used for wired internet connections and allow for fast and reliable data transfer between devices.

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38. What is a netbook?

Explanation

A netbook is a type of laptop that is designed to be even more portable. Unlike traditional laptops, netbooks are smaller and lighter, making them easier to carry around. They typically have a smaller screen size and less powerful hardware compared to regular laptops, but they are still capable of performing basic tasks such as web browsing, word processing, and multimedia playback. Netbooks were popular in the late 2000s and early 2010s as a more affordable and compact alternative to full-sized laptops.

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39. Choose the outputs

Explanation

not-available-via-ai

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40. Why is it important to regularly update your antivirus software?

Explanation

Regularly updating antivirus software is important because new malware is constantly being developed by cybercriminals. These malicious programs can exploit vulnerabilities in the system and compromise the security of the device. By updating the antivirus software, it ensures that it has the latest virus definitions and protection mechanisms to detect and remove new threats. This helps to safeguard the device and prevent it from being infected by the constantly evolving malware.

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41. What is a Graphical User Interface (GUI)?

Explanation

A Graphical User Interface (GUI) is a user interface that allows users to interact with a computer system through graphical elements such as icons, buttons, and menus. It provides a visual way for users to navigate and interact with the system using a mouse or other pointing device. This answer accurately describes the main purpose and functionality of a GUI.

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42. The older type of monitors (the great big ones) are known as

Explanation

The correct answer is cathode ray tubes. Cathode ray tubes were the older type of monitors, characterized by their large size. They used a cathode ray to create images on a fluorescent screen, with the help of electron beams. This technology was commonly used in older computer monitors and televisions before the advent of LCD and LED displays.

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43. What does a motherboard contain or have connected to it? (check all that apply)

Explanation

A motherboard contains or has connected to it a CPU and RAM. The CPU is the central processing unit, which is responsible for executing instructions and performing calculations. RAM, or random access memory, is the temporary storage space that the CPU uses to store data and instructions that it needs to access quickly. The options ICU and TNT are not typically found on a motherboard and are not relevant to its function.

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44. Which are the web browsers?

Explanation

The web browsers listed in the options are Internet Explorer, Safari, Opera, and Mozilla. These are all well-known web browsers that are commonly used to access and browse the internet. Yahoo, on the other hand, is not a web browser but rather a web portal and search engine. Therefore, the correct answer is Internet Explorer, Safari, Opera, and Mozilla.

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45. A Software is a ...

Explanation

A software is a set of instructions that tells a computer what to do. It is a collection of programs, data, and instructions that enable a computer to perform specific tasks or functions. These instructions can be written in various programming languages and are executed by the computer's processor. Therefore, option A is the correct answer as it accurately describes the nature of software.

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46. Write down three storage device name.

Explanation

The question asks for three storage device names, and the answer includes CD, DVD, Pen Drive, Hard Disk, and Memory Card. These are all commonly used storage devices that allow users to store and retrieve data. CD and DVD are optical storage devices, Pen Drive and Memory Card are portable flash memory devices, and Hard Disk is a non-removable storage device typically found in computers.

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47. Which are examples of apps? (check all that apply)

Explanation

The examples given in the answer are all apps. Word processing software refers to applications like Microsoft Word or Google Docs that are used for creating and editing documents. Angry Birds is a popular mobile game app. Google Chrome is a web browser app used for internet browsing. Windows Media Player is a media player app used for playing audio and video files.

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48. USB ports are used to plug in: (check all that apply)

Explanation

USB ports are used to plug in various devices such as a mouse, keyboard, and digital camera. These devices require a connection to a computer for their functionality. A mouse and keyboard are input devices that allow users to interact with the computer, while a digital camera is an external device used to transfer photos and videos to a computer for storage or editing purposes. Therefore, these devices can be connected to a computer via USB ports. However, a monitor is not typically connected to a computer through a USB port as it requires a different type of connection, such as HDMI or VGA.

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49.  Internet Explorer is used for :

Explanation

Internet Explorer is a web browser that is primarily used for viewing web pages and accessing the internet. While it does have some multimedia capabilities, such as playing audio and video files, it is not specifically designed or optimized for viewing movies. There are other dedicated software and applications that are better suited for playing movies, such as media players or streaming services.

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50. How many types of computer ?

Explanation

not-available-via-ai

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What is the shortcut key to use Subscript in MS Word?
What do you mean by WiFi
The brain of a computer that carries out commands is known as the
What is the smallest unit of data in computer processing called?
What do the letters ISP stand for?
What is this called?
Shortcut key to refresh your desktop.
Full meaning of BIOS..
What is the short cut key to Center command in ms word?
All formula in Excel start with..
A worksheet is contains?
What is this called?
What is the shortcut key to Print a document?
Physical components of a computer are..
How many types of network?
What type of ports are these?
Switch is more powerful than Hub?
Which button on the keyboard is used to capitalize?
It is a good idea to regularly run your computer's Disk...
How many ways you can Start a slide show in PowerPoint?
A server is a computer that 
What is true about RAM?
A computer's Operating System
 Data stored in ROM is not permanent?
A number of letter that appears little above the normal text is called...
To make a section of text bold in Word, what do you need to do first?
Where would you click to change the orientation of your page?
Which of these are operating systems?
Dust is your computer's main enemy, so to clean it, you should
Which Keyboard shortcut is used to switch between active windows?
The latest type of monitor is the LED display.  Its advantages...
Data transfer speed of LAN network is..
Keyboard shortcut to insert a new slide?
How would you launch a program if there is not an icon on the desktop...
What is this called?
What keys do you need to press on the keyboard to insert a...
What type of port is this?
What is a netbook?
Choose the outputs
Why is it important to regularly update your antivirus software?
What is a Graphical User Interface (GUI)?
The older type of monitors (the great big ones) are known as
What does a motherboard contain or have connected to it? (check all...
Which are the web browsers?
A Software is a ...
Write down three storage device name.
Which are examples of apps? (check all that apply)
USB ports are used to plug in: (check all that apply)
 Internet Explorer is used for :
How many types of computer ?
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