IT Service Provider, Level-1

50 Questions | Total Attempts: 99

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IT Service Provider, Level-1 - Quiz

Questions and Answers
  • 1. 
    A server is a computer that 
    • A. 

      You would find at a restaurant

    • B. 

      Is highly portable

    • C. 

      Gives information to other computers on a network

    • D. 

      Lacks a sufficient amount of RAM

  • 2. 
    A computer's Operating System
    • A. 

      Manages the software on your computer

    • B. 

      Manages the hardware on your computer

    • C. 

      Coordinates all of the actions of your computer

    • D. 

      All of the above

  • 3. 
    What is a Graphical User Interface (GUI)?
    • A. 

      It controls the hardware of a computer

    • B. 

      It is a way to conduct online shopping

    • C. 

      It lets you use your mouse to click on icons, buttons, and menus

    • D. 

      It is a way to work on computer graphics

  • 4. 
    Which are examples of apps? (check all that apply)
    • A. 

      Word processing software

    • B. 

      Angry Birds

    • C. 

      Google Chrome

    • D. 

      Windows Media Player

  • 5. 
    The latest type of monitor is the LED display.  Its advantages include
    • A. 

      It uses no electricity because it plugs into the computer

    • B. 

      It is only .125 inches thick

    • C. 

      It is backlit with light-emitting diodes, allowing for greater contrast

    • D. 

      It is a touch-operated device

  • 6. 
    USB ports are used to plug in: (check all that apply)
    • A. 

      Mouse

    • B. 

      Keyboard

    • C. 

      Monitor

    • D. 

      Digital camera

  • 7. 
    What does a motherboard contain or have connected to it? (check all that apply)
    • A. 

      CPU

    • B. 

      RAM

    • C. 

      ICU

    • D. 

      TNT

  • 8. 
    What is true about RAM?
    • A. 

      It is a computer's short term memory

    • B. 

      It is measured in terrabytes

    • C. 

      This is where you save your documents

    • D. 

      It is difficult to add to your computer

  • 9. 
    What is the smallest unit of data in computer processing called?
  • 10. 
    What is a netbook?
    • A. 

      A very large laptop

    • B. 

      A very powerful laptop with extra memory

    • C. 

      A type of laptop that is designed to be even more portable

    • D. 

      Another term for a miniature desktop

  • 11. 
    What do the letters ISP stand for?
  • 12. 
    Dust is your computer's main enemy, so to clean it, you should
    • A. 

      Use a good dose of clean water

    • B. 

      Use furniture cleaner

    • C. 

      Use a strong solvent

    • D. 

      Use an anti-static wipe

  • 13. 
    Why is it important to regularly update your antivirus software?
    • A. 

      To fuel the software company's economic growth

    • B. 

      Because new malware is constantly being developed by the bad guys

    • C. 

      It will help to protect your printer, scanner, and other peripherals

    • D. 

      I have no clue

  • 14. 
    It is a good idea to regularly run your computer's Disk Defragmenter and Disk Cleanup.
    • A. 

      True

    • B. 

      False

  • 15. 
    Which of these are operating systems?
    • A. 

      Windows XP

    • B. 

      Windows 7

    • C. 

      Mac OS X

    • D. 

      Windows 10

    • E. 

      All of the above

  • 16. 
    The older type of monitors (the great big ones) are known as
    • A. 

      Cathode ray tubes

    • B. 

      Electrical synopsis devices

    • C. 

      Televisions

    • D. 

      Vacuum tube display

  • 17. 
    The brain of a computer that carries out commands is known as the
  • 18. 
    What is this called?
    • A. 

      A motherboard

    • B. 

      A fatherboard

    • C. 

      A computer

    • D. 

      A silicone wafer

  • 19. 
    What is this called?
    • A. 

      Chips

    • B. 

      Power surge protectors

    • C. 

      Random Access Memory

    • D. 

      Sound cards

  • 20. 
    What is this called?
    • A. 

      A chip

    • B. 

      A USB flash drive

    • C. 

      A tweezers

    • D. 

      A disk drive

  • 21. 
    What type of port is this?
    • A. 

      USB

    • B. 

      Audio

    • C. 

      Ethernet

    • D. 

      Line-in

  • 22. 
    What type of ports are these?
    • A. 

      Ethernet

    • B. 

      USB

    • C. 

      Audio/video

    • D. 

      Sea

  • 23. 
    Switch is more powerful than Hub?
    • A. 

      True

    • B. 

      False

  • 24. 
    A Software is a ...
    • A. 

      A. Sets of instructions

    • B. 

      B. Computer Program

    • C. 

      C. Works with operating system

    • D. 

      D. All of the above

    • E. 

      E. None of the above

  • 25. 
    Data transfer speed of LAN network is..
    • A. 

      10 Mbps

    • B. 

      100 Kbps

    • C. 

      10 Kbps

    • D. 

      100 Mbps

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