IT Service Provider, Level-1
- 1.A server is a computer that
- A.
You would find at a restaurant
- B.
Is highly portable
- C.
Gives information to other computers on a network
- D.
Lacks a sufficient amount of RAM
- 2.A computer's Operating System
- A.
Manages the software on your computer
- B.
Manages the hardware on your computer
- C.
Coordinates all of the actions of your computer
- D.
All of the above
- 3.What is a Graphical User Interface (GUI)?
- A.
It controls the hardware of a computer
- B.
It is a way to conduct online shopping
- C.
It lets you use your mouse to click on icons, buttons, and menus
- D.
It is a way to work on computer graphics
- 4.Which are examples of apps? (check all that apply)
- A.
Word processing software
- B.
Angry Birds
- C.
Google Chrome
- D.
Windows Media Player
- 5.The latest type of monitor is the LED display. Its advantages include
- A.
It uses no electricity because it plugs into the computer
- B.
It is only .125 inches thick
- C.
It is backlit with light-emitting diodes, allowing for greater contrast
- D.
It is a touch-operated device
- 6.USB ports are used to plug in: (check all that apply)
- A.
Mouse
- B.
Keyboard
- C.
Monitor
- D.
Digital camera
- 7.What does a motherboard contain or have connected to it? (check all that apply)
- A.
CPU
- B.
RAM
- C.
ICU
- D.
TNT
- 8.What is true about RAM?
- A.
It is a computer's short term memory
- B.
It is measured in terrabytes
- C.
This is where you save your documents
- D.
It is difficult to add to your computer
- 9.What is the smallest unit of data in computer processing called?
- 10.What is a netbook?
- A.
A very large laptop
- B.
A very powerful laptop with extra memory
- C.
A type of laptop that is designed to be even more portable
- D.
Another term for a miniature desktop
- 11.What do the letters ISP stand for?
- 12.Dust is your computer's main enemy, so to clean it, you should
- A.
Use a good dose of clean water
- B.
Use furniture cleaner
- C.
Use a strong solvent
- D.
Use an anti-static wipe
- 13.Why is it important to regularly update your antivirus software?
- A.
To fuel the software company's economic growth
- B.
Because new malware is constantly being developed by the bad guys
- C.
It will help to protect your printer, scanner, and other peripherals
- D.
I have no clue
- 14.It is a good idea to regularly run your computer's Disk Defragmenter and Disk Cleanup.
- A.
True
- B.
False
- 15.Which of these are operating systems?
- A.
Windows XP
- B.
Windows 7
- C.
Mac OS X
- D.
Windows 10
- E.
All of the above
- 16.
The older type of monitors (the great big ones) are known as- A.
Cathode ray tubes
- B.
Electrical synopsis devices
- C.
Televisions
- D.
Vacuum tube display
- 17.
The brain of a computer that carries out commands is known as the
- 18.
What is this called?
- A.
A motherboard
- B.
A fatherboard
- C.
A computer
- D.
A silicone wafer
- 19.
What is this called?
- A.
Chips
- B.
Power surge protectors
- C.
Random Access Memory
- D.
Sound cards
- 20.
What is this called?
- A.
A chip
- B.
A USB flash drive
- C.
A tweezers
- D.
A disk drive
- 21.
What type of port is this?
- A.
USB
- B.
Audio
- C.
Ethernet
- D.
Line-in
- 22.
What type of ports are these?
- A.
Ethernet
- B.
USB
- C.
Audio/video
- D.
Sea
- 23.Switch is more powerful than Hub?
- A.
True
- B.
False
- 24.A Software is a ...
- A.
A. Sets of instructions
- B.
B. Computer Program
- C.
C. Works with operating system
- D.
D. All of the above
- E.
E. None of the above
- 25.Data transfer speed of LAN network is..
- A.
10 Mbps
- B.
100 Kbps
- C.
10 Kbps
- D.
100 Mbps
Questions: 15 | Attempts: 76 | Last updated: Mar 21, 2022
-
Sample QuestionWhich of these is the correct place for golf?
Questions: 10 | Attempts: 90 | Last updated: Mar 14, 2022
-
Sample QuestionThe configuration management plan contains reference to the configuration information & data. This also include the attributes that are to be recorded for each type of identified CI. What among the following are applicable for a CI item?
Questions: 24 | Attempts: 89 | Last updated: Mar 20, 2022
-
Sample Question1. Select the correct 5 Key Incident Management Roles:
Back to top