IT Service Provider, Level-1, Final

50 Questions | Total Attempts: 49

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IT Service Provider, Level-1, Final - Quiz

Basic Computer Skill - Try to answer all questions.


Questions and Answers
  • 1. 
    What is the Internet?
    • A. 

      The Internet is a network of printers.

    • B. 

      The Internet is web pages linked together.

    • C. 

      The Internet is millions of computers around the world connected to each other.

  • 2. 
    What does download mean?
    • A. 

      To install a program.

    • B. 

      To get a picture file.

    • C. 

      To add extra memory.

    • D. 

      To get a file from someone else’s computer and save it onto your computer

  • 3. 
    What is a search engine?
    • A. 

      A program that monitors your surfing behavior on the Internet

    • B. 

      A website where you can type in key words and search for them in millions of web pages

    • C. 

      A website where you can click on hundreds of pictures

  • 4. 
    What is a browser?
    • A. 

      Internet Explorer only

    • B. 

      Safari only

    • C. 

      A browser is a software program that lets you explore the World Wide Web to find text, graphics, sound, movies, games, chats and more. An example of a browser is Safari or Internet Explorer.

    • D. 

      A hard drive

  • 5. 
    What does WWW mean?
    • A. 

      World Wide Works

    • B. 

      World Wide Web

    • C. 

      World Wrestling Competition

    • D. 

      World Wide Watch

  • 6. 
    If you’re connected to the Internet, you are:
    • A. 

      Outline

    • B. 

      Offline

    • C. 

      Online

  • 7. 
    A word processing file can be attached to an e-mail message?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Depends on what type of file

    • D. 

      Only to certain email addresses

  • 8. 
    What does the "Reply to All" e-mail function do?
    • A. 

      It will generate a reply message to all of the recipients of the message.

    • B. 

      It will send a reply message to every entry in your address book.

    • C. 

      It will generate a reply message only to the sender of the message.

    • D. 

      This function is not possible.

  • 9. 
    Which of the following is an example of an e-mail address?  (Tip: Think about whether an email address can have a space in it.)
  • 10. 
    What does highlight mean?
    • A. 

      To click something on a page with your mouse.

    • B. 

      To click on a picture.

    • C. 

      To select a shape.

    • D. 

      To selecting information

  • 11. 
    What does delete mean?
    • A. 

      To take away information

    • B. 

      to add information

    • C. 

      To change information

  • 12. 
    What is a monitor?
    • A. 

      A monitor is the hard drive of the computer

    • B. 

      A monitor is the disk drive

    • C. 

      The part of a computer that allows the user to view information on a screen.

  • 13. 
    What is an application?
    • A. 

      Hardware

    • B. 

      software program

    • C. 

      music

    • D. 

      picture

  • 14. 
    What is font?
    • A. 

      style of pictures

    • B. 

      Style of computer text

    • C. 

      Style of shapes

    • D. 

      All of the above

  • 15. 
    What is an icon?
    • A. 

      A tiny picture on the screen that is for a program, file, or folder.

    • B. 

      a tiny picture for the hard drive only.

    • C. 

      A tiny music file.

  • 16. 
    What is Windows XP?
    • A. 

      The computer’s operating system

    • B. 

      A program for displaying images on the screen

    • C. 

      A system for displaying photos and images on the computer

    • D. 

      A hard drive

  • 17. 
    You see this dialog box. You want to close the program without saving the latest version of your document. Which button will you click on?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Cancel

  • 18. 
    What type of port is this?
    • A. 

      PS/2 port

    • B. 

      USB port

    • C. 

      Parallel port

    • D. 

      Pass port

  • 19. 
    What ribbon do you use to change margins?  
    • A. 

      Page Layout

    • B. 

      View

    • C. 

      Home

    • D. 

      Insert

  • 20. 
    In Microsoft Word 2010, a squiggly red line under a word means
    • A. 

      Check your grammer

    • B. 

      Word does not have a synonym match

    • C. 

      The word is misspelled

    • D. 

      The dictionary is full

  • 21. 
    This part sends signals to other parts of the computer to tell them what to do. 
    • A. 

      Power supply

    • B. 

      Motherboard

    • C. 

      Icon

    • D. 

      Hard drive

  • 22. 
    This memory is for short term storage and is lost when the computer is turned off.  
    • A. 

      Icon

    • B. 

      CPU

    • C. 

      RAM

    • D. 

      Hard drive

  • 23. 
    This part does the real calculation, moving and processing of information. 
    • A. 

      CPU

    • B. 

      RAM

    • C. 

      Hard drive

    • D. 

      IBM

  • 24. 
    What is a hard drive? 
    • A. 

      Something that plays music.

    • B. 

      It stores information.

    • C. 

      It is a place to share photos.

    • D. 

      It is memory.

  • 25. 
    What does CPU stand for? 
    • A. 

      Computer Processing Unit

    • B. 

      Central Programming Unit

    • C. 

      Computer Programming Unit

    • D. 

      Central Processing Unit

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