IT Service Provider, Level-1, Final

An application refers to a software program that is designed to perform specific tasks or functions on a computer or mobile device. It is a set of instructions or code that allows users to interact with the computer system and perform various operations. Applications can range from simple programs like calculators to complex software like video editing tools or games. They are essential for users to perform tasks and access various features and functionalities on their devices.

An icon is a small graphical representation that is displayed on the screen and represents a program, file, or folder. It serves as a visual cue to help users easily identify and locate specific items on their computer. Icons are commonly used in graphical user interfaces to provide a visual representation of various objects and actions.

Software can be classified into three types. This means that there are three distinct categories or classifications that software can fall into. The question is asking for the number of types, and the correct answer is 3.

All formulas in Excel start with an equal sign (=). This is because the equal sign is used to indicate that the following characters or combination of characters should be treated as a formula and not as a regular text entry. By starting a cell entry with an equal sign, Excel knows that it needs to evaluate the contents of the cell and perform any necessary calculations.

The given answer "Vital Information Resources Under Seized" is not the correct full meaning of the term "VIRUS". The correct full meaning of VIRUS is "Vital Information Resources Under Siege". It refers to a type of malicious software that can replicate itself and spread to other computer systems, causing harm and disruption.

The correct answer is "World Wide Web." The term WWW refers to the World Wide Web, which is a system of interconnected hypertext documents accessed through the internet. It allows users to navigate between web pages and access information from various sources. The World Wide Web is a crucial component of the internet and has revolutionized the way we access and share information globally.

The statement is true because the Insert Tab in a document editing software typically contains options to add headers and footers. Headers and footers are sections of a document that appear at the top and bottom of each page, respectively. They often contain information such as page numbers, document titles, dates, and author names. By accessing the Insert Tab, users can easily add and customize headers and footers to their documents.

Windows XP is an operating system developed by Microsoft. It was one of the most popular versions of the Windows operating system and was released in 2001. It provided users with a graphical interface to interact with the computer and manage various tasks and applications. It was widely used on personal computers and laptops until its support ended in 2014.

Microsoft Excel is a spreadsheet program that is widely used for business and math calculations. It allows users to create and manage large amounts of data, perform complex calculations, and generate charts and graphs. With its extensive formulas and functions, Excel is a valuable tool for financial analysis, budgeting, data analysis, and other mathematical tasks. It is not typically used for typing letters, creating pictures, or designing websites.

A search engine is a website where you can type in keywords and search for them in millions of web pages. It allows users to find specific information or websites by entering relevant keywords or phrases. The search engine then displays a list of results that match the user's query, ranked according to relevance. This enables users to quickly and efficiently find the information they are looking for on the internet.

If you are connected to the Internet, it means that you have established a connection to the global network of computers and servers. This allows you to access and interact with various online services, websites, and applications. Being "online" means that you have the ability to send and receive data over the Internet, such as browsing the web, sending emails, or streaming videos. It is the opposite of being "offline," which means that you are not connected to the Internet and cannot access online resources.

CPU stands for Central Processing Unit. It is the primary component of a computer that performs most of the processing inside the computer. It is responsible for executing instructions, performing calculations, and managing data flow between different components of the computer. The CPU is often referred to as the "brain" of the computer because it carries out the majority of the computer's operations.

To open a program like Microsoft Word when there are no icons on the desktop, you can click the start button on the computer and select the program from the menu. This will allow you to access and open the program even if there are no icons visible on the desktop.

The given correct answer is "USB port". A USB port is a standard interface that is used to connect various devices to a computer. It allows for the transfer of data and power between the computer and the connected device. USB ports are commonly found on computers, laptops, and other electronic devices, and they have become the standard for connecting peripherals such as keyboards, mice, printers, and external storage devices.

A floppy disk has a storage capacity of 1.44 MB. This was a common storage medium used in the past for saving and transferring data. The disk could hold a relatively small amount of data compared to modern storage devices, but it was widely used for documents, programs, and other files.

The keyboard shortcut Ctrl+M is used to insert a new slide in various presentation software, such as Microsoft PowerPoint. This shortcut is commonly used because it is easy to remember and can be quickly executed by pressing the Ctrl key and the letter M simultaneously. By using this shortcut, users can efficiently add new slides to their presentations without having to navigate through menus or use the mouse.

A browser is a software program that allows users to access and navigate the World Wide Web. It enables users to search for and view various types of content such as text, graphics, sound, movies, games, and chats. Examples of popular browsers include Safari and Internet Explorer. The correct answer accurately defines a browser and provides examples to further illustrate its functionality.

A word processing file can be attached to an e-mail message because most email platforms allow users to attach files of various types, including word processing files such as .doc or .docx. This allows the sender to share a document with the recipient through email, making it convenient for sharing and collaborating on documents.

RAM stands for Random Access Memory, and it is a type of computer memory that is used for short-term storage. It is volatile, meaning that its contents are lost when the computer is turned off. RAM is responsible for temporarily holding data and instructions that the CPU needs to access quickly while a computer is running. It allows for faster data access and retrieval compared to other types of storage, such as a hard drive. Therefore, the given answer, RAM, is correct as it accurately describes the memory that is lost when the computer is turned off.

When you hold the left mouse button down and drag it over text or pictures, you are highlighting them. This action allows you to select and mark specific portions of the text or images for various purposes such as copying, formatting, or deleting.

The correct answer is that the Internet is millions of computers around the world connected to each other. This explanation accurately describes the concept of the Internet as a global network of interconnected computers. It highlights the vast scale and connectivity of the Internet, emphasizing that it is not limited to a specific type of device or function like printers or web pages.

The correct answer is "Taskbar" because the taskbar is a Windows element that is located at the bottom of the screen. It displays the Start button, open programs, and system tray icons. Users can access and switch between open programs, launch new programs, and access system settings from the taskbar.

The correct answer is "Desktop". The desktop is the main screen of the Windows operating system, where users can see and access their files, folders, and shortcuts. It serves as a workspace and provides a graphical interface for navigating and organizing the computer's contents.

A monitor is the part of a computer that allows the user to view information on a screen. It is not the hard drive or the disk drive, as those are separate components responsible for storing and retrieving data. The monitor is specifically designed to display the output of the computer, such as text, images, and videos, allowing the user to interact with the system visually.

To change margins in a document, you would use the Page Layout ribbon. This ribbon contains various options and tools related to formatting and adjusting the layout of the document, including the ability to change margins. The View ribbon is used for changing the view settings of the document, such as zoom level or displaying rulers. The Home ribbon is used for basic editing functions, such as copying and pasting. The Insert ribbon is used for adding elements like tables, pictures, or headers and footers to the document.

The correct answer is "None of the above." This is because there is no specific button mentioned in the options that is used to close or exit a window. The options A and B are not relevant to the question, and option C indicates that there is no appropriate button provided in the given options.

The given statement "All of the above" is the correct answer because all of the statements listed are good advice for internet safety. Thinking before posting online helps prevent sharing personal information that may be difficult to remove later. Keeping passwords a secret helps protect personal accounts from unauthorized access. Telling parents about any upsetting content encountered online allows for support and guidance. Being cautious about trusting others online helps avoid potential scams or dangers. Therefore, all the statements mentioned provide valuable advice for staying safe on the internet.

The correct answer is "All of the above". This is because all of the listed options are valid ways to copy text. You can either right click and select 'copy', go to the file menu and select 'copy', click the copy button on the toolbar, or use the keyboard shortcut Ctrl+C to copy highlighted text.

A headphone is both an input and output device because it can be used to listen to audio output from a device such as a computer or music player, but it can also be used as an input device for activities like voice chatting or recording audio.

The statement is false because it states that you cannot save your document either in a pendrive or in a diskette. However, it is possible to save documents in both a pendrive and a diskette. Both devices are commonly used for storing and transferring files, including documents. Therefore, the correct answer is false.

The CPU, or central processing unit, is responsible for performing calculations and processing information in a computer system. It is the component that carries out the actual execution of instructions and performs tasks such as arithmetic operations, logical operations, and data manipulation. The CPU is often referred to as the "brain" of the computer as it controls and coordinates the activities of all other hardware components. Therefore, it is the part that handles the real calculation and processing of information in a computer system.

Button A is used to minimize a window.

The statement is false because to make the text at the center, you need to click on the Center Alignment option in the Home Tab, not the Left Alignment option.

Alt+Tab is the correct answer because it is a keyboard shortcut used to switch between open windows or applications on a computer. When you have multiple windows minimized, pressing Alt+Tab allows you to cycle through them and bring them back up on the screen. This is a commonly used shortcut to quickly navigate between different open windows without using the mouse.

Font refers to the style, size, and design of text in a computer or digital document. It determines how the characters appear on the screen or when printed. Fonts can vary in terms of their style, such as bold, italic, or underlined, and can also include different shapes and designs. Therefore, the correct answer is "style of computer text" as it accurately describes what a font is.

The given answer includes three different types of output devices: projector, monitor, and plotter. A projector is used to display images or videos on a larger screen, making it suitable for presentations or movie screenings. A monitor is a common output device used to display visual information from a computer. A plotter is a specialized output device that is used to create high-quality, large-scale prints or drawings. Therefore, the answer includes a variety of output devices that serve different purposes.

A squiggly red line under a word in Microsoft Word 2010 indicates that the word is misspelled. Word has a built-in spell checker that automatically detects and highlights misspelled words with a red line. This feature helps users identify and correct spelling errors in their documents.

The correct answer is "Ribbon." In Word 2010, the row of buttons at the top of the program window is called the Ribbon. It contains various tabs, such as Home, Insert, Page Layout, etc., each containing different groups of commands and options related to specific tasks or functions in Word. The Ribbon replaced the traditional menu and toolbar system in Word 2007 and has been a prominent feature in subsequent versions of Microsoft Office.

To minimize or maximize a program in Windows, you can click on the top right corner of the program window where you will find a dash or square symbol. Clicking on the dash will minimize the program, reducing it to a smaller window or taskbar icon. Clicking on the square will maximize the program, making it full-screen or filling the available space on your desktop.

When words are slanted, it is called italics. Italics are a typographical style where the text is inclined or tilted to the right. This formatting style is commonly used to emphasize certain words or phrases, indicate titles of books or movies, or denote foreign words or phrases. Italicized text stands out from the regular text and helps to convey emphasis or importance to the reader.

The term "highlight" refers to the action of selecting or emphasizing specific information. This can be done by using the mouse to click and drag over the desired text or data, thereby visually distinguishing it from the rest of the content.

The word "delete" refers to the action of removing or erasing information. It is used to eliminate or discard data or content from a system or document. This action permanently erases the selected information, making it no longer accessible or retrievable. Therefore, the correct answer is "to take away information."

The motherboard is responsible for sending signals to other parts of the computer to instruct them on what to do. It acts as the central communication hub, connecting all the components together and facilitating the flow of information between them. Without a motherboard, the various parts of the computer would not be able to communicate effectively, and the computer would not be able to function properly.

Downloading refers to the process of obtaining a file or data from another computer or server and saving it onto your own computer or device. It typically involves transferring files over a network, such as the internet. This can include downloading various types of files such as documents, images, videos, or software programs.

Typing in capital letters can give the impression that you are shouting, which can be perceived as rude by others. This is because using all capital letters is often associated with shouting or emphasis in written communication. Therefore, it is generally considered polite to avoid typing in capital letters to prevent misunderstandings and maintain a respectful tone in online conversations.

A hard drive is a device that is used to store information. It is not something that plays music, a place to share photos, or memory. Instead, it is a physical component of a computer system where data and files are stored for long-term use. Hard drives are commonly used to store operating systems, software programs, documents, photos, videos, and other types of digital information.

The correct answer is to go to programs, then accessories, then click on 'Paint'. This is because the Paint program is typically located in the accessories folder within the programs menu. By following these steps, you can easily access the Paint program on your computer.

The "Reply to All" e-mail function allows the user to send a reply message to all of the recipients of the original message. This means that when the user clicks on "Reply to All," their response will be sent to everyone who received the original message, not just the sender.

To close the program without saving the latest version of the document, you would click on the "No" button. This button indicates that you do not want to save any changes and simply want to close the program.

An email address typically consists of a username, followed by the "@" symbol, and then the domain name. In the given options, "[email protected]" follows this format, making it a valid example of an email address.