Trivia Quiz On CompTIA A+ Hardware And Troubleshooting!

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| By Jeff E.
Jeff E., IT Instruction
Jeff, a passionate IT enthusiast and former IT instructor, continues to explore the ever-evolving world of technology. His dedication to the field remains unwavering.
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| Attempts: 2,271 | Questions: 113
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1. What is the name of a pointing device used to move a pointer on the screen and to make selections?

Explanation

A mouse is a pointing device that allows users to move a pointer on the screen and make selections. It typically has two buttons and a scroll wheel, which can be used to navigate through documents or web pages. The mouse is an essential tool for interacting with a computer and is commonly used in conjunction with a keyboard to navigate and control various functions and applications.

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About This Quiz
Trivia Quiz On CompTIA A+ Hardware And Troubleshooting! - Quiz

This quiz has been made to see whether you are completely prepared for the real exam. This practice test will help you pass by familiarizing you with the... see morematerial and the ensuring that you know the structure of the CompTIA+ Essentials Hardware Test. Time yourself to 90 minutes to get a feel of the pressures of the real exam. The practice test is designed to reflect the final exam. So, let's try out this challenging quiz. All the best!
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2. The following is a question you should ask when interviewing a user about a PC problem you are troubleshooting:

Explanation

This question is important to ask when troubleshooting a PC problem because it helps to gather information about the specific programs or software that the user was using at the time of the issue. This information can provide valuable insights into potential conflicts or compatibility issues that may have caused the problem. Additionally, knowing the programs or software being used can help in identifying any specific troubleshooting steps or solutions that may be relevant to those particular applications.

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3. What is the name of the visual device that displays the primary output of the computer?

Explanation

The visual device that displays the primary output of the computer is called a monitor. It is an essential peripheral that allows users to view and interact with the information being processed by the computer. Monitors come in various sizes, resolutions, and types (such as LCD or LED) to provide a visual display of text, images, videos, and other graphical content generated by the computer.

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4. What is the name of the device that produces output on paper, often called hard cop

Explanation

The device that produces output on paper is called a printer. It is often referred to as a hard copy because it creates a physical copy of the information that was inputted into the computer. The keyboard, mouse, and monitor are all input devices or display devices that do not directly produce output on paper. Therefore, the correct answer is printer.

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5. The following is a question you should ask when interviewing a user about a PC problem you are troubleshooting:

Explanation

When troubleshooting a PC problem, it is important to ask the user about the programs or software they were using because this information can provide valuable insights into the possible causes of the problem. Different programs or software may have different system requirements or compatibility issues that could be causing the problem. Additionally, certain programs or software may be known to cause conflicts or performance issues. By understanding what programs or software the user was using, the interviewer can narrow down the potential causes and focus on finding a solution.

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6. Which secondary storage device is sometimes found inside the case and can hold 3.5-inch disks containing up to 1.44 MB of data?

Explanation

A floppy drive is a secondary storage device that is sometimes found inside the case of a computer. It can hold 3.5-inch disks containing up to 1.44 MB of data. Floppy drives were commonly used in the past for data storage and transfer, but they have become less common with the advent of more advanced storage technologies such as USB drives and cloud storage.

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7. What is the name of the card that provides a port for the monitor?

Explanation

A video card is the correct answer because it is the component in a computer that provides a port for connecting a monitor. It is responsible for generating and outputting visual images to the monitor, allowing users to see and interact with the computer's graphical user interface. Sound cards are responsible for audio output, network cards are used for connecting to a network, and MODEM cards are used for connecting to the internet.

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8. For hard drives, Windows uses the following file systems:

Explanation

Windows uses the FAT and NTFS file systems for hard drives. The FAT (File Allocation Table) file system is an older file system that is compatible with various operating systems, but it has limitations in terms of file size and security features. On the other hand, NTFS (New Technology File System) is a more advanced file system that offers improved performance, larger file sizes, and enhanced security features such as file encryption and access control. Windows uses both file systems to provide compatibility with older systems and to take advantage of the advanced features of NTFS.

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9. The following term means more than one program is working at the same time:

Explanation

Multitasking refers to the ability of a computer or operating system to run multiple programs simultaneously. This means that more than one program can be executed and operated at the same time, allowing for greater efficiency and productivity. Multitasking is a fundamental feature of modern computer systems and is essential for handling multiple tasks and processes concurrently.

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10. The following item includes information such as physical data, toxicity, health effects, first aid, storage, disposal, and spill procedures for a chemical substance:

Explanation

MSDS stands for Material Safety Data Sheet. It is a document that provides detailed information about a hazardous chemical substance. It includes physical data such as boiling point, melting point, and appearance, as well as information about the toxicity and health effects of the substance. The MSDS also provides instructions for first aid in case of exposure or ingestion, as well as guidelines for storage, disposal, and spill procedures. Therefore, the MSDS is the correct answer as it contains all the necessary information about the chemical substance.

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11. The following tools dissipate ESD and are commonly used by bench technician:

Explanation

Ground mats are commonly used by bench technicians to dissipate electrostatic discharge (ESD). When working with sensitive electronic components, it is important to prevent ESD from damaging the equipment. Ground mats provide a conductive surface that helps to safely discharge any static electricity that may be present. By grounding themselves and their work area using the ground mat, technicians can minimize the risk of ESD-related damage to the equipment they are working on. Therefore, ground mats are an essential tool for bench technicians to ensure the safety and protection of electronic devices.

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12. What are the most expensive and most easily damaged parts of a computer system?

Explanation

The motherboard and processor are the most expensive and easily damaged parts of a computer system. The motherboard is the main circuit board that connects all the components of the computer, and the processor is the central processing unit responsible for executing instructions and performing calculations. Both of these components are crucial for the functioning of the computer and can be costly to replace if damaged. Additionally, they are sensitive to electrical surges, heat, and physical mishandling, making them prone to damage.

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13. Which expansion slot is used for a video card?

Explanation

AGP (Accelerated Graphics Port) is the correct answer because it is a specific expansion slot designed for video cards. AGP provides faster data transfer rates and is specifically optimized for graphics-intensive applications. ATA, ISA, and IDE are not expansion slots used for video cards. ATA is a standard for connecting storage devices, ISA is an older expansion slot standard, and IDE is a type of interface used for connecting storage devices.

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14. What is the most important component of the computer's electrical system?

Explanation

The power supply is the most important component of a computer's electrical system because it provides the necessary electrical power to all other components. Without a functioning power supply, the computer would not be able to operate or perform any tasks. It converts the AC power from the wall outlet into DC power that the computer can use, and distributes the power to the various components such as the motherboard, CPU, and peripherals. Essentially, the power supply is responsible for ensuring that all other components receive the proper amount of power to function correctly.

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15. When maintaining or troubleshooting a PC, you should store unused parts in:

Explanation

When maintaining or troubleshooting a PC, it is important to store unused parts in antistatic bags. Antistatic bags are designed to prevent the buildup of static electricity, which can damage sensitive electronic components. By storing unused parts in antistatic bags, you can protect them from static discharge and ensure their proper functionality when needed. Plastic bags, paper cups, and plastic cups do not offer the same level of protection against static electricity and may lead to damage or malfunction of the stored parts.

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16. The following is true when shipping a computer:

Explanation

When shipping a computer, it is important to remove any removable disks from the drives. This is because removable disks, such as USB drives or CDs, can easily get damaged or lost during the shipping process. By removing them, the risk of data loss or damage to the disks is minimized. Additionally, removing removable disks also helps to ensure the privacy and security of the data stored on them.

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17. On a ribbon cable, a red color edge marks that side of the cable as the following:

Explanation

The red color edge on a ribbon cable marks Pin 1.

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18. What is the name of the port to an external home theater audio system, providing digital output and best signal quality?

Explanation

The correct answer is S/PDIF port (a.k.a. Sony/ Phillips Digital Interface). This port is specifically designed to connect an external home theater audio system and provides digital output, ensuring the best signal quality. It allows for the transmission of high-quality audio signals from devices such as DVD players, Blu-ray players, and audio receivers to the home theater system, resulting in a superior audio experience.

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19. How can you define a sealed case conatining platters or disks that rotate at high speed?

Explanation

A hard drive is a sealed case containing platters or disks that rotate at high speed. This rotating motion allows data to be read from and written to the platters, making it a crucial component for storing and retrieving digital information in computers. Unlike RAM, which is a volatile drive that loses its data when power is turned off, a hard drive is non-volatile and retains its data even when the power is off. ROM, on the other hand, stands for Read-Only Memory and refers to a type of non-volatile memory that stores permanent data and cannot be modified.

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20. The following is true when shipping a notebook computer:

Explanation

When shipping a notebook computer, it is important to remove the battery. This is because the battery can be a potential safety hazard during transportation. It can leak, overheat, or even explode if not handled properly. By removing the battery, the risk of any accidents or damage is minimized, ensuring the safe shipment of the computer.

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21. You should dispose of alkaline batteries in the following way:

Explanation

The correct answer is to dispose of alkaline batteries in the regular trash. This is because alkaline batteries are not considered hazardous waste and can be safely thrown away with other household trash. However, it is important to check local regulations as some areas may have specific guidelines for battery disposal. Burning, burying, or smashing alkaline batteries is not recommended as it can release harmful chemicals into the environment.

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22. The following is true when shipping a notebook computer:

Explanation

When shipping a notebook computer, it is important to remove the battery. This is because the battery can potentially leak or cause damage during transit. By removing the battery, the risk of any accidents or damage is minimized.

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23. The following tools dissipate ESD and are commonly used by bench technician:

Explanation

Ground mats are commonly used by bench technicians to dissipate electrostatic discharge (ESD). When working with sensitive electronic components, it is important to prevent ESD as it can damage or destroy the components. Ground mats are made of conductive materials that provide a path to ground, allowing any static charges to safely discharge. By placing the components and tools on the ground mat, any static electricity that builds up will be safely discharged, protecting the components from ESD damage.

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24. The following tool can be of great help to discover and report computer errors and conflicts at POST:

Explanation

A POST diagnostic card is a tool that can be used to discover and report computer errors and conflicts during the Power-On Self-Test (POST) process. It is a hardware device that is inserted into the computer's expansion slot and provides diagnostic information through a series of LED lights or an LCD display. This card can help identify and troubleshoot issues with the computer's hardware components, such as the CPU, memory, and graphics card, by displaying error codes or messages.

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25. The following type of plan can help prevent failures and reduce repair costs and downtime:

Explanation

A preventive maintenance plan is designed to prevent failures and reduce repair costs and downtime by implementing regular maintenance tasks and inspections. This plan focuses on proactive measures such as routine equipment checks, lubrication, cleaning, and adjustments to ensure that systems and equipment are in optimal condition. By identifying and addressing potential issues before they escalate into major problems, a preventive maintenance plan helps to minimize the risk of failures, prolong the lifespan of equipment, and reduce the need for costly repairs and downtime.

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26. The following is an essential tool when taking apart a computer:

Explanation

A Phillips-head screwdriver is an essential tool when taking apart a computer because it is specifically designed to fit and turn Phillips-head screws, which are commonly used in computer hardware. Using the correct screwdriver ensures that the screws can be easily removed without damaging them or the components they are holding in place.

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27. Drives are connected to the motherboard using one of the following options:

Explanation

Drives are connected to the motherboard using Serial ATA cables. Serial ATA (SATA) cables are used to connect storage devices such as hard drives and solid-state drives to the motherboard. These cables provide a high-speed data transfer rate and are commonly used in modern computers. SATA cables have replaced the older IDE cables due to their improved performance and smaller form factor. They are easy to connect and disconnect, making it convenient to add or replace drives in a computer system.

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28. What is the primary input device of a computer?

Explanation

The primary input device of a computer is the keyboard. It is used to input information, commands, and text into the computer. The keyboard allows the user to type and interact with the computer by pressing different keys. It is an essential tool for communication and data entry, making it the primary input device for computers.

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29. The following tool is used to check the power supply output:

Explanation

A multimeter is used to check the power supply output because it is a versatile tool that can measure various electrical parameters such as voltage, current, and resistance. It has different modes that allow it to be used for different purposes, including checking the output of a power supply. By connecting the multimeter to the power supply, it can accurately measure the voltage and ensure that it is within the desired range. This helps in troubleshooting and ensuring that the power supply is functioning correctly.

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30. Consider purchasing the following when shipping a computer:

Explanation

Postal insurance is suggested as a consideration when shipping a computer because it provides financial protection in case the computer gets damaged, lost, or stolen during transit. Regardless of the size of the box used for packaging, there is always a risk of mishandling or accidents during shipping. By purchasing postal insurance, the sender can ensure that they will be compensated for any potential damages or losses that may occur during the shipping process.

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31. A ground bracelet is also called:

Explanation

A ground bracelet is also known as an ESD (Electrostatic Discharge) bracelet. This bracelet is worn to prevent the buildup and discharge of static electricity, which can damage electronic components. It helps to safely ground any static charges that may be present on the person wearing it, protecting both the wearer and the sensitive electronic devices they are working with. The term "ground mat," "catastrophic bracelet," and "upset bracelet" are not commonly used or recognized names for this type of bracelet.

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32. The following is true when taking apart a computer:

Explanation

When taking apart a computer, it is important to put it on a table with plenty of room. This is because disassembling a computer can involve removing various components, which may require space to spread out and organize the parts. Additionally, having ample room can help prevent accidental damage to the computer or its components.

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33. The following is true when opening a computer case:

Explanation

This answer states that there are case panels that do not require the use of screws when opening a computer case. This implies that not all case panels have screws, contradicting the statement that "All types of case panels have screws on one side" and "All types of case panels have screws on the front." Therefore, the correct answer is that some case panels don't use screws.

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34. What is the name of a device that is not installed directly on the motherboard?

Explanation

A peripheral device is a device that is connected to a computer but is not directly installed on the motherboard. These devices include input devices like keyboards and mice, output devices like monitors and printers, and storage devices like external hard drives. They are called peripheral devices because they are on the periphery or outer edge of the computer system, providing additional functionality and expanding the capabilities of the computer.

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35. What is the name of the component dedicated to timing the activities of the chips on the motherboard?

Explanation

The system clock is a component dedicated to timing the activities of the chips on the motherboard. It synchronizes the operations of various components, ensuring that they work together efficiently. The system clock generates regular electrical pulses that regulate the speed at which data is processed and transferred between different parts of the computer. It helps maintain the overall stability and performance of the system by coordinating the timing of operations and ensuring that they occur at the correct intervals.

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36. On a ribbon cable, a red color edge marks that side of the cable as the following:

Explanation

A red color edge on a ribbon cable typically marks that side of the cable as Pin 1.

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37. What is the name of the first directory table created when a logical drive is formatted?

Explanation

The root directory is the first directory table created when a logical drive is formatted. It is the top-most directory in the file system hierarchy and serves as the starting point for accessing all other directories and files on the drive. The root directory stores the file allocation table and other important information about the file system structure.

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38. The following is true when working inside a computer case:

Explanation

Using a graphite pencil to change DIP switch settings can cause electrical shorts or damage to the switch. This is because graphite is conductive and can create unintended connections between different switch positions. It is recommended to use a non-conductive tool, such as a plastic or non-metallic object, to change DIP switch settings to avoid any potential damage.

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39. The following item includes information such as physical data, toxicity, health effects, first aid, storage, disposal, and spill procedures for a chemical substance:

Explanation

The correct answer is MSDS because MSDS stands for Material Safety Data Sheet, which is a document that provides detailed information about a chemical substance. It includes physical data such as boiling point and melting point, toxicity and health effects, first aid procedures in case of exposure, storage recommendations, disposal guidelines, and spill procedures. It is an important resource for ensuring the safe handling and use of chemicals.

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40. What other type of printer is popular today besides ink-jet, laser, solid ink and dot matrix?

Explanation

Thermal printers are another popular type of printer today, alongside ink-jet, laser, solid ink, and dot matrix printers. Thermal printers use heat to create an image on paper, making them ideal for applications such as receipts, labels, and tickets. They are commonly used in retail, hospitality, and healthcare industries due to their fast printing speed, low maintenance requirements, and high-quality output. Thermal printers are also known for their quiet operation and compact size, making them suitable for various environments.

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41. What is the name of the port provided by some older motherboards that transmits data serially?

Explanation

A serial port is the correct answer because it is a type of port found on older motherboards that transmits data serially. Unlike parallel ports, which transmit multiple bits of data simultaneously, serial ports transmit one bit at a time. S/PDIF is a digital audio interface, and LAN Antenna port refers to a port for connecting a wireless antenna.

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42. The following is true when shipping a computer:

Explanation

When shipping a computer, it is important to remove any removable disks from the drives. This is because leaving them in the drives can cause damage during transportation. Removable disks include items such as CDs, DVDs, or USB drives. By removing them, the risk of them getting dislodged or scratched is minimized, ensuring the safety of the computer during shipping.

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43. Drives are connected to the motherboard using one of the following options:

Explanation

Drives are connected to the motherboard using Serial ATA cables. These cables provide a high-speed data transfer interface between the drive and the motherboard. Serial ATA cables are commonly used for connecting hard drives, solid-state drives, and optical drives to the motherboard. They offer faster data transfer rates, improved airflow within the computer case, and are easier to install compared to older cable options like IDE.

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44. How many pins does an IDE ribbon cable have?

Explanation

An IDE ribbon cable typically has 40 pins. This type of cable is commonly used to connect storage devices, such as hard drives or optical drives, to the motherboard of a computer. The 40 pins on the cable allow for the transfer of data and control signals between the storage device and the motherboard.

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45. The following is true when working inside a computer case:

Explanation

Stacking boards on top of each other inside a computer case is not recommended. This is because it can lead to overheating and poor airflow, which can negatively affect the performance and lifespan of the components. It is important to ensure that there is enough space between the boards to allow for proper ventilation and cooling.

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46. The following is true when working jon a tower case:

Explanation

When working on a tower case, it is recommended to lay it on its side so that the motherboard is on the bottom. This is because it allows for easier access to the components and connectors on the motherboard. Additionally, laying the tower case on its side helps to prevent any potential damage to the motherboard or other components during the work.

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47. The following is true about the Molex connector:

Explanation

The Molex connector can be connected in only one direction because it has a keying feature. This means that there is a small plastic tab or protrusion on one side of the connector that aligns with a corresponding notch or slot on the mating connector. This ensures that the connector can only be inserted in one orientation, preventing incorrect connections and potential damage to the devices being connected.

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48. You should dispose of alkaline batteries in the following way:

Explanation

Alkaline batteries should be disposed of in the regular trash because they do not contain hazardous materials that would require special handling. They can be safely thrown away with other household waste. Burning or burying them can release harmful chemicals into the environment, and smashing them can cause the release of toxic substances. Therefore, the safest and most appropriate way to dispose of alkaline batteries is to place them in the regular trash.

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49. A ground bracelet is also called:

Explanation

A ground bracelet is also known as an ESD bracelet. ESD stands for electrostatic discharge, and these bracelets are designed to prevent the buildup and discharge of static electricity, which can damage electronic components. They are commonly used in industries such as electronics manufacturing and assembly, where the risk of electrostatic discharge can be high. The bracelet is worn on the wrist and is connected to a grounding point, allowing any static electricity to safely dissipate.

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50. How often should you check that only authorized software is present on a computer?

Explanation

Regularly checking that only authorized software is present on a computer is crucial for maintaining security and preventing unauthorized access or potential malware infections. By checking monthly, it allows for frequent monitoring and detection of any unauthorized software that may have been installed. This ensures prompt action can be taken to remove any potential threats and maintain the integrity of the computer system.

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51. The following is true about nothced ribbon cables:

Explanation

Notched ribbon cables can be inserted in only one direction because the presence of a notch or key prevents them from being inserted incorrectly. The notch aligns with a corresponding tab or slot on the connector, ensuring that the cable is properly oriented and making it impossible to insert it the wrong way. This ensures proper connectivity and prevents any damage to the cable or the connected devices.

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52. The following tool can be of great help to discover and report computer errors and conflicts at POST:

Explanation

A POST diagnostic card is a tool that can be used to discover and report computer errors and conflicts during the Power-On Self-Test (POST) process. It is a hardware device that is inserted into the computer's expansion slot and provides diagnostic information through a series of LED lights. This card helps in identifying and troubleshooting any issues that may occur during the boot-up process, allowing for efficient problem-solving and resolution.

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53. What are the most expensive and most easily damaged parts of a computer system?

Explanation

The motherboard and processor are the most expensive and easily damaged parts of a computer system. The motherboard is the central component that connects all other hardware components, and any damage to it can render the entire system useless. The processor is responsible for executing instructions and performing calculations, and it is also a costly component to replace. Both the motherboard and processor require careful handling and protection to prevent damage from static electricity or physical mishandling.

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54. The following is a general guideline when preparing to ship a computer:

Explanation

Backing up the hard drive is an important step when preparing to ship a computer. This ensures that all important data and files are securely saved in case of any damage or loss during the shipping process. By creating a backup, the user can easily restore their data on a new computer or retrieve it if anything goes wrong during transit. This precautionary measure helps to prevent potential data loss and provides peace of mind to the user.

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55. What is the internal technology that most hard drives use today?

Explanation

IDE, or Integrated Drive Electronics, is the correct answer. IDE is the internal technology that most hard drives use today. IDE refers to the interface that connects the hard drive to the computer's motherboard. It allows for data transfer between the hard drive and the computer. IDE has been widely adopted in the industry due to its simplicity and compatibility with various computer systems.

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56. The following is true when working inside a computer case:

Explanation

Using a graphite pencil to change DIP switch settings is not recommended because graphite is a conductor of electricity. This means that using a graphite pencil can cause a short circuit or damage the components of the computer. It is important to use non-conductive tools, such as plastic or rubber, when working with DIP switch settings to avoid any potential harm to the computer.

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57. The following is true when taking apart a computer:

Explanation

When taking apart a computer, it is important to put the computer on a table with plenty of room. This is because dismantling a computer requires space to spread out the components and organize them properly. It also helps to prevent any accidental damage or loss of small parts. By having enough room, it becomes easier to work on the computer and ensures a more efficient and safe disassembly process.

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58. The following is true about Serial ATA cables:

Explanation

Serial ATA cables can be connected in only one direction. This means that the cable has a specific orientation and can only be inserted into the corresponding ports in one way. This is important for ensuring proper data transfer and preventing any damage to the connected devices.

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59. Consider purchasing the following when shipping a computer:

Explanation

Postal insurance is suggested as one of the things to consider when shipping a computer because it provides coverage and protection against any potential damage, loss, or theft that may occur during the shipping process. This is especially important when shipping valuable items like computers, as they can be fragile and prone to damage. By purchasing postal insurance, the sender can have peace of mind knowing that they will be compensated in case any unfortunate incidents happen during transit.

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60. The following is true when working inside a computer case:

Explanation

Stacking boards on top of each other inside a computer case is not recommended because it can lead to overheating and poor air circulation. The components on the boards generate heat, and stacking them can restrict the flow of air, causing them to overheat. This can result in system instability, reduced performance, and even permanent damage to the components. It is important to properly space out the boards and ensure that there is sufficient airflow within the case to maintain optimal operating temperatures.

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61. The four system resources on a motherboard that the OS and processor use to interact with hardware are IRq lines, I/o address, memory addresses , and the following:

Explanation

The correct answer is DMA Channels. DMA stands for Direct Memory Access, and it refers to a feature that allows hardware devices to transfer data directly to and from the computer's memory without involving the processor. DMA Channels are used by the operating system and processor to facilitate this direct data transfer, improving overall system performance.

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62. The following type of plan can help prevent failures and reduce repair costs and downtime:

Explanation

A preventive maintenance plan is designed to prevent failures and reduce repair costs and downtime. It involves regularly scheduled inspections, maintenance, and repairs to identify and address potential issues before they become major problems. By implementing a preventive maintenance plan, organizations can proactively maintain their equipment and systems, ensuring they are in optimal condition and minimizing the risk of failures. This can help prevent costly repairs, minimize downtime, and increase overall efficiency and productivity.

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63. The following can damage your computer:

Explanation

Tar from cigarettes can damage your computer because it can accumulate on the internal components, such as the fan and heat sink, leading to overheating and reduced performance. The tar can also clog the ventilation system, causing the computer to overheat and potentially causing damage to the internal components. Additionally, the sticky nature of tar can attract dust and debris, further affecting the computer's performance and potentially causing hardware failure.

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64. How often should you clean printers from dust and bits of paper?

Explanation

It is important to clean printers from dust and bits of paper at least monthly to ensure their optimal performance. Dust and paper debris can accumulate over time and clog the printer's internal components, leading to poor print quality and potential malfunctions. Regular cleaning helps prevent these issues and extends the lifespan of the printer.

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65. What is the tool that prevents hackers or malicious software from getting into your computer without your knowledge?

Explanation

A firewall is a tool that prevents hackers or malicious software from gaining unauthorized access to a computer without the user's knowledge. It acts as a barrier between the computer and the internet, monitoring incoming and outgoing network traffic and blocking any suspicious or unauthorized activity. By analyzing data packets and enforcing security rules, a firewall helps to protect the computer and its network from potential threats, such as unauthorized access, malware, or hacking attempts.

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66. What is the name of the temporary storage that the processor uses to temporarily hold both data and instructions while it is processing them?

Explanation

Memory is the correct answer because it refers to the temporary storage that the processor uses to hold both data and instructions while processing them. Memory is a crucial component in a computer system as it allows for quick access to data and instructions, enabling the processor to perform tasks efficiently. Secondary storage, CMOS, and BIOS are not the correct answers as they serve different purposes in a computer system. Secondary storage is used for long-term data storage, CMOS is a type of memory used to store system settings, and BIOS is a firmware that initializes the hardware during startup.

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67. The following is used to clean the contacts on expansion cards:

Explanation

Contact cleaner is used to clean the contacts on expansion cards. Expansion cards often have metal contacts that can become dirty or corroded over time, which can lead to connectivity issues. Contact cleaner is specifically designed to remove dirt, dust, and corrosion from these contacts, ensuring a clean and reliable connection. It is a specialized cleaning solution that is safe to use on electronic components and does not leave any residue behind. By using contact cleaner, the performance and reliability of expansion cards can be improved.

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68. The following is true when working jon a tower case:

Explanation

When working on a tower case, it is recommended to lay it on its side so that the motherboard is on the bottom. This is because it allows for easier access to the components and cables connected to the motherboard. Additionally, placing the motherboard on the bottom helps in preventing any potential damage to the motherboard or other components during the work.

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69. What is the name of the Windows database for hardware and software configuration information?

Explanation

The correct answer is "Registry". The Windows Registry is a database that stores hardware and software configuration information, user preferences, and system settings. It is used by the operating system and applications to access and modify this information. The Registry plays a crucial role in maintaining the stability and performance of the Windows operating system.

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70. The following is true when opening a computer case:

Explanation

Some case panels don't use screws. This means that not all case panels require screws to be opened. There may be other mechanisms or methods, such as clips or latches, to open these panels. Therefore, it is not true that all types of case panels have screws on the rear, front, or one side.

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71. The following term involves turning on the computer power with the on/off switch

Explanation

A hard boot refers to the process of turning on the computer power using the on/off switch. It involves completely shutting down the computer and then restarting it. This type of boot clears the computer's memory and reloads the operating system and all the necessary software from scratch. It is often used to resolve software or hardware issues that cannot be fixed through other means.

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72. The following is true when working with ATX and BTX cases:

Explanation

When working with ATX and BTX cases, it is important to note that residual power remains active even when the power is turned off. This means that there is still some electrical energy present in the system, which can potentially pose a risk if not handled properly. Therefore, it is crucial to take precautions and follow proper grounding procedures to ensure safety while working with these cases.

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73. How often should you clean printers from dust and bits of paper?

Explanation

Printers should be cleaned from dust and bits of paper at least monthly to ensure their optimal performance. Regular cleaning helps to prevent dust buildup, which can clog the printer's internal components and affect its functionality. Additionally, removing bits of paper is crucial as they can cause paper jams and other printing issues. By cleaning the printer on a monthly basis, you can maintain its efficiency and prolong its lifespan.

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74. Each track on a disk contains various segments called:

Explanation

Each track on a disk contains various segments called sectors. Sectors are the smallest addressable units on a disk and are used to store data. They are typically fixed in size and are organized in concentric circles on the disk's surface. Sectors are used to efficiently read and write data from and to the disk.

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75. The following term refers to numbers assigned to physical memory located either in RAM or ROM chips:

Explanation

Memory addresses are numbers assigned to physical memory located either in RAM or ROM chips. These addresses are used to identify specific locations in the memory where data can be stored or retrieved. They are essential for the proper functioning of a computer system, as they allow the processor to access and manipulate data stored in memory.

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76. Select from the options one of the two types of damage in an electronic components cased by ESD: (I'm not sure about the answer for this question... notify me for any suggestions... thanks!)

Explanation

Upset failure is a type of damage in electronic components caused by ESD (Electrostatic Discharge). ESD occurs when there is a sudden flow of electricity between two objects with different electrical potentials. This discharge can cause damage to sensitive electronic components by altering their electrical characteristics, leading to malfunction or failure. Upset failure refers to the disruption or disturbance caused by ESD, resulting in incorrect operation or temporary malfunction of the electronic component.

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77. How many main power lines do older AT power supplies and motherbaords use?

Explanation

Older AT power supplies and motherboards use two main power lines. This is because the AT power supply standard, which was commonly used in older computers, required two separate power connectors: one for the motherboard and one for the peripherals. The motherboard connector, known as the P8 connector, provided power to the motherboard components, while the peripheral connector, known as the P9 connector, supplied power to the peripherals such as hard drives and optical drives. Therefore, the correct answer is two.

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78. The following tool can be used to remove jumpers and to hold objects in place while you screw them in:

Explanation

Needle-nose pliers are a useful tool for removing jumpers and holding objects in place while screwing them in. They have long, slender jaws that can reach into tight spaces and provide a firm grip on small objects. This makes them ideal for tasks that require precision and control, such as manipulating jumpers on circuit boards or holding small components steady while fastening them with screws. The other options, Torx Screwdriver, Extractor, and Chip Extractor, are not specifically designed for these tasks and may not provide the same level of versatility and effectiveness as needle-nose pliers.

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79. The following is true about Serial ATA cables:

Explanation

Serial ATA cables can be connected in only one direction. This means that the cable has a specific orientation and can only be inserted into the corresponding ports in one way. This ensures that the data signals are properly transmitted between the devices connected to the cable.

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80. The following is one of the items that you always need to back up from your computer:

Explanation

An email address list is something that is essential to back up from your computer as it contains important contact information of your contacts. Losing this list can result in a loss of communication and difficulty in reaching out to important individuals. Therefore, it is crucial to regularly back up your email address list to ensure that you have a secure copy in case of any data loss or system failure.

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81. The following type of damage caused by ESD damages the component so that it does not perform well all the time:

Explanation

Upset failure refers to the type of damage caused by ESD (Electrostatic Discharge) that affects the component in such a way that it does not perform consistently or reliably. This means that the component may experience intermittent malfunctions or errors, leading to inconsistent or unreliable performance. Unlike catastrophic failure, which completely disables the component, upset failure allows the component to still function to some extent but not consistently or optimally.

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82. The following is true when working inside a PC monitor:

Explanation

Being grounded inside a PC monitor can cause damage to the components. Grounding creates a direct path for static electricity to flow, which can lead to electrostatic discharge (ESD) and potentially harm the sensitive electronic parts. Therefore, it is not desirable to be grounded when working inside a PC monitor.

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83. The following is true about nothced ribbon cables:

Explanation

Notched ribbon cables can only be inserted in one direction because the presence of the notch ensures that the cable can only be aligned in a specific way. The notch acts as a guide, preventing the cable from being inserted incorrectly. Therefore, the correct answer is that notched ribbon cables can be inserted in only one direction.

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84. The following is true about the Molex connector:

Explanation

The Molex connector can be connected in only one direction, meaning that it has a specific orientation for proper connection. This is important to ensure that the pins align correctly and the electrical connections are made accurately. Connecting it in the wrong direction may result in improper functioning or damage to the connected devices.

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85. How often should you perform backups on your system?

Explanation

Performing backups on a system at least weekly is important to ensure that any data loss or system failures can be easily recovered. Weekly backups help to minimize the risk of losing important files or data due to hardware failures, software glitches, or other unforeseen events. Regular backups also provide an up-to-date copy of the system, allowing for a quicker restoration process if needed. By performing backups on a weekly basis, you can ensure that your system is protected and that you have recent backups available in case of any emergencies.

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86. What is the name for the system of the pathways used for communcation and the protocol and methods used for transmission?

Explanation

The correct answer is "Bus" because a bus is a system of pathways used for communication and the protocol and methods used for transmission. A bus is a common communication pathway that allows multiple devices to share information and transmit data. It is a widely used method in computer systems and networks to transfer data between different components.

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87. The following is a general guideline when preparing to ship a computer:

Explanation

Backing up the hard drive is an important step when preparing to ship a computer because it ensures that all important data and files are safely stored. This is necessary to prevent any potential loss or damage that may occur during the shipping process. By creating a backup, the user can easily restore their data in case of any unforeseen circumstances or mishaps that could potentially occur during transit.

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88. The following term defines a line of a motherboard bus that a hardware device or expansion slot can use to a signal the CPU that the device needs attention:

Explanation

The IRQ number is a term that defines a line of a motherboard bus that a hardware device or expansion slot can use to signal the CPU that the device needs attention. IRQ stands for Interrupt Request, and each device or slot is assigned a unique IRQ number to communicate with the CPU. When a device needs attention or wants to send data to the CPU, it sends an interrupt request using its assigned IRQ number, allowing the CPU to prioritize and handle the device's request.

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89. The following is true when working with ATX and BTX cases:

Explanation

When working with ATX and BTX cases, it is important to note that residual power is still present even when the power is turned off. This means that even after shutting down the system, there is still some electrical energy remaining in the components and circuits. Therefore, it is necessary to take precautions and handle the components carefully to avoid any potential electric shocks or damage.

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90. The following is true when working inside older AT cases:

Explanation

Leaving the power cord plugged in helps to ground the case in older AT cases because it ensures that the case is connected to a grounded electrical source. This helps to prevent the build-up of static electricity and reduces the risk of electrostatic discharge, which can damage the components inside the case. Grounding the case also helps to dissipate any electrical charges that may be present, reducing the risk of electrical shocks and protecting the components from damage.

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91. The following type of damage caused by ESD destroys the component beyond use:

Explanation

Catastrophic failure refers to a type of damage caused by electrostatic discharge (ESD) that completely destroys the component, rendering it unusable. This type of failure is severe and irreversible, causing permanent damage to the electronic device. Unlike upset failure, which may cause temporary malfunctions or errors, catastrophic failure results in the complete breakdown of the component. The bracelet feature and dissipate failure are not relevant to the question and do not describe the type of damage caused by ESD.

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92. The following is an essential tool for PC troubleshooting and maintenance:

Explanation

A ground bracelet is an essential tool for PC troubleshooting and maintenance because it helps to prevent static electricity from damaging sensitive electronic components. When working on a computer, it is important to discharge any static electricity that may have built up in your body to avoid damaging the internal components. A ground bracelet is worn on the wrist and is connected to a grounding source, such as the computer case, to safely dissipate any static electricity. This tool is crucial in protecting the computer from potential damage during maintenance and troubleshooting tasks.

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93. Which type of connector on a motherboard can support one or two EIDE devices?

Explanation

The correct answer is Parallel ATA. Parallel ATA, also known as PATA, is a type of connector on a motherboard that can support one or two EIDE (Enhanced Integrated Drive Electronics) devices. EIDE is an interface standard used for connecting storage devices such as hard drives and optical drives to the motherboard. Serial ATA (SATA) is a newer and faster interface, but it does not support EIDE devices. RIMM and SIMM are types of memory modules and are not related to connecting storage devices.

Submit
94. What is the name of the device that provide primary storage?

Explanation

RAM stands for Random Access Memory, and it is a type of primary storage device. It is used to store data that is currently being used by the computer's operating system, applications, and processes. RAM is volatile memory, meaning that its contents are lost when the computer is powered off. It allows for fast and temporary storage of data, making it essential for the smooth functioning of a computer system.

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95. You should dispose of button batteries in the following way:

Explanation

The correct answer is to return button batteries to the original dealer. This is because button batteries contain toxic materials that can harm the environment if not disposed of properly. Returning them to the original dealer ensures that they will be handled and disposed of in a safe and responsible manner. Disposing of them in regular trash, burning them, or burying them can all have negative environmental consequences and should be avoided.

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96. When you first set up a computer, you need to start the following to help with future maintenance and troubleshooting:

Explanation

When you first set up a computer, it is important to keep a record of the setup process and any changes made to the system. This record book can help with future maintenance and troubleshooting by providing a reference for the initial configuration, installed software, and any modifications made over time. It can also be useful for tracking any issues or errors that may arise, allowing for easier identification and resolution. A record book helps ensure that important information about the computer's setup is documented and easily accessible when needed.

Submit
97. Select from the options one of the two types of damage in an electronic components cased by ESD: (I'm not sure about the answer for this question... notify me for any suggestions... thanks!)

Explanation

Upset failure is a type of damage in electronic components caused by ESD. ESD, or Electrostatic Discharge, refers to the sudden flow of electricity between two objects with different charges. This discharge can cause a rapid change in voltage, leading to damage in electronic components. Upset failure specifically refers to the disruption or alteration of the normal functioning of the component due to ESD. It can result in data corruption, memory loss, or even complete failure of the component.

Submit
98. What type of IDE cable do most hard drives use today

Explanation

Most hard drives today use 80-conductor IDE cables. These cables have 40 pins and 80 wires, with each wire carrying a signal or ground. The additional wires in the 80-conductor cable are used for reducing crosstalk and improving data transfer rates. This type of cable allows for faster and more reliable data transmission between the hard drive and the computer's motherboard.

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99. The following is true when working inside a PC monitor:

Explanation

Being grounded while working inside a PC monitor can be potentially dangerous as it can cause electrostatic discharge (ESD) which can damage sensitive electronic components. Therefore, it is important to avoid being grounded to prevent any ESD events.

Submit
100. How often should you make sure air vents on a PC are clear?

Explanation

It is important to regularly clear the air vents on a PC to prevent overheating and ensure proper airflow. Dust and debris can accumulate over time, obstructing the vents and causing the internal components to overheat. By clearing the air vents yearly, you can maintain optimal performance and extend the lifespan of your PC.

Submit
101. The following is one of the items that you always need to back up from your computer:

Explanation

The email address list is something that is valuable and can be difficult to retrieve if lost. It contains important contact information for individuals or businesses that you may need to communicate with. Therefore, it is essential to back up this list to ensure that it is not lost in case of computer failure or other issues.

Submit
102. How many main power lines do older AT power supplies and motherbaords use?

Explanation

Older AT power supplies and motherboards typically use two main power lines. This includes a 20-pin or 24-pin main power connector and a 4-pin auxiliary power connector. The main power connector supplies the necessary power to the motherboard and other components, while the auxiliary power connector provides additional power to the CPU. Having two main power lines ensures that the motherboard receives sufficient power for proper functioning.

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103. The following term defines numbers assigned to hardware devices that software uses to send a command to a device.

Explanation

I/O address refers to the numbers assigned to hardware devices that software uses to send commands. These addresses allow the software to communicate with specific devices and control their operations. By using the I/O addresses, the software can send commands and retrieve data from the hardware devices connected to the system. This helps in the efficient functioning and coordination between the software and hardware components.

Submit
104. You can check the following site to see if your hardware and applciations qualify for all Windows 2000 operating systems:

Explanation

The given answer, testedproducts.windowsmarketplace.com, is the correct website to check if your hardware and applications qualify for all Windows 2000 operating systems. The other websites mentioned, www.testyourproduct.org, yourproduct.windows2000.com, and windows2000.com.yourproducts, are not valid websites for this purpose.

Submit
105. The following tool is used to pick up screw that has fallen into a place where hands and fingers can't reach:

Explanation

An extractor is a tool specifically designed to remove screws or bolts that are stuck or stripped. It has a reverse-threaded tip that grips into the screw head, allowing it to be turned counterclockwise and extracted from the tight or hard-to-reach space. Unlike the other options listed, which are general-purpose tools, an extractor is specifically designed for this task and is therefore the most suitable choice for picking up a screw that has fallen into a difficult-to-reach place.

Submit
106. What is the width of the data bus called?

Explanation

The width of the data bus is referred to as the data path size. The data bus is responsible for transferring data between different components of a computer system. The width of the data bus determines the number of bits that can be transferred simultaneously. A wider data path allows for faster data transfer and increased bandwidth.

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107. In the following mode, the CPU processes 32 bits of data at one time:

Explanation

Protected Mode is the correct answer because it is a mode of operation in which the CPU has access to advanced features such as virtual memory, multitasking, and memory protection. In this mode, the CPU can process 32 bits of data at one time, allowing for efficient and powerful processing capabilities. Real Mode, on the other hand, only allows the CPU to process 16 bits of data at a time, while Long Mode and Extended Mode are not recognized modes of operation for CPUs.

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108. Which standard allows for more than four drives installed in a system and applies only to hard drives, not to other drives?

Explanation

Serial ATA (SATA) is the correct answer because it is a standard that allows for more than four drives to be installed in a system, specifically hard drives. EIDE and Parallel ATA are older standards that typically support up to four drives, while IDE is a general term that encompasses both EIDE and Parallel ATA. SATA was introduced as an improvement over these older standards, offering faster data transfer rates and supporting a larger number of drives.

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109. The following is true when working inside older AT cases:

Explanation

Leaving the power cord plugged in helps to ground the case because it provides a path for the electrical charges to flow safely to the ground, reducing the risk of electrical shocks or damage to the components.

Submit
110. When you first set up a computer, you need to start the following to help with future maintenance and troubleshooting:

Explanation

When you first set up a computer, you need to start the record book to help with future maintenance and troubleshooting. The record book is a document where you can keep track of important information about your computer setup, such as the serial numbers of hardware components, software licenses, and any changes or upgrades made to the system. This record book can be a valuable resource when you need to refer back to specific details about your computer setup or when troubleshooting issues with your system.

Submit
111. What is the smallest unit of space on a disk for storing a file?

Explanation

A cluster is the smallest unit of space on a disk for storing a file. It is a group of sectors that are allocated together to store data. This allocation is done to optimize disk space and improve efficiency. By grouping sectors into clusters, the disk can more easily manage and allocate space for files. Therefore, a cluster is the correct answer for the smallest unit of space on a disk for storing a file.

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112. How often should you make sure air vents on a PC are clear?

Explanation

It is important to ensure that air vents on a PC are clear on a yearly basis. Over time, dust and debris can accumulate in the vents, obstructing airflow and causing the computer to overheat. Regularly cleaning the vents helps to prevent overheating and ensures that the PC operates efficiently. By doing this yearly, users can maintain the optimal performance and lifespan of their computer.

Submit
113. In the following mode, the CPU processes 64-bits of data at a time:

Explanation

Long Mode is the correct answer because it is the mode in which the CPU processes 64-bits of data at a time. Protected Mode, Extended Mode, and Real Mode are other modes of operation in the x86 architecture, but they do not specifically process 64-bits of data at a time like Long Mode does.

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