This quiz consists of questions similar to those found on the CompTIA 220-701 exam. You will have 90 minutes to score a 75% (675 on a scale of 100 to 900) or higher. New questions added regularly.
Spam Blocker
Antivirus
Anti Spyware
Anti Adware
It clears the print queue and resets the printer memory.
It allows the technician to see the quality of the printer output.
The output of the test page allows the technician to initiate diagnostic routines on the printer.
It verifies connectivity and eliminates possible application problems.
SFTP
FTP
SMTP
POP3
Start > Settings > Device Manager > Biometric Devices
Start > Computer > Devices > Biometric Devices
Start > Settings > Control Panel > Biometric Devices
Start > Programs > System Settings > Biometric Devices
Anti-static wrist straps
Compressed air
Anti-static wipes
Operating system rescue disk
Touching grounded metal before contacting components
Ensuring the AC plug has a ground post
Wearing a grounded wristband
Wearing rubber-soled shoes
Celeron
Athlon
Pentium
Core 2 Quad
Format the external USB hare drive.
Turn off the external monitor
Disconnect the external monitor
Remove and reset the laptop battery
The Microsoft Windows 7 website
The manufacturer’s website
The windows Hardware Compatibility List
The drivers that came in the original Windows Vista Installation CD
The technician is not in administrator mode.
System restore is turned off.
System 32 folder has been removed.
System restore is not supported on the OS version.
Establish a plan of action to restore the problem and implement the solution.
Verify full system functionality and if applicable implement preventative measures.
Document findings, actions, and outcomes.
Question the user and identify user charges.
Reinstall Windows XP on the computer.
Contact the program’s manufacturer.
Run the installer as an administrator.
Upgrade to Windows 7
4
63
64
128
Impact
Inkjet
Laser
Thermal
Firmware updates
Power Management
Disk Defragmenter
Clean with a lint-free cloth
Network interface
Client Configuration
Cable management
Personal Area Network (PAN)
UTP
Coaxial
USB
Fiber
Wi – Fi
PS/2
USB
LPT
Update the product key information for the Microsoft OS.
Prevent specific programs from beginning at the system startup.
Find specific information about the system hardware configuration.
Configure the boot order of the system hardware devices.
Recovery CD
System Restore Utility
Access a recent data backup
Utilize a Recovery Agent feature
Factory recover partition
Active cooling allows heat to be transferred to a heat sink and distributed in a radiant fashion.
Passive cooling allows heat to be radiated away from the CPU by dispersion.
Active cooling does not require a thermal compound to sit between the CPU and the heat sink.
Passive cooling occurs when cool air or a liquid medium is passed across a surface of the CPU.
Reload the LCD drivers.
Check the alternate display switch.
Replace the LCD.
Check the back light is functioning correctly.
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