CompTIA A+ 220-702 Practical Application Topic 2 Vol.B

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  • 1. 
    A user reports that their system is giving a message stating that their USB 2.0 devices are running at USB 1.1 speed without an external USB hub. The devices run at USB 2.0 when tested on the technicians PC. Which of the following will MOST likely provide USB 2.0 functionality?
    • A. 

      Install an IEEE 1394 compliant expansion card.

    • B. 

      Install an external USB 2.0 hub.

    • C. 

      Install a USB 2.0 firmware update on the motherboard.

    • D. 

      Replace USB 1.1 extension cables with USB 2.0 extension cables.

  • 2. 
    Which of the following is the BEST tool to troubleshoot a DB-9 port?
    • A. 

      Ohm meter

    • B. 

      Anti-static wrist strap

    • C. 

      Oscilloscope

    • D. 

      Loopback plug

  • 3. 
    A customer reports that a networked printer is not printing documents. The technician successfully pings the printers IP address. Which of the following could be the problem? (Select TWO).
    • A. 

      The network cable is unplugged.

    • B. 

      The printer is low on toner.

    • C. 

      The gateway address on the printer is incorrect.

    • D. 

      The printer is out of paper.

    • E. 

      The spooler is not functioning.

  • 4. 
    Which of the following does PING Ct do?
    • A. 

      Continuous ping of an IP address until cancelled

    • B. 

      Continuous ping of an IP address until the count reaches 1000

    • C. 

      Continuous ping of an IP address until the target responds

    • D. 

      Continuous ping of an IP address until the target returns

  • 5. 
    Which of the following is contained in the first sector of the hard disk?
    • A. 

      Operating system

    • B. 

      Master file table

    • C. 

      Boot sector

    • D. 

      Master boot record

  • 6. 
    A technician is tasked with setting up a Windows XP computer with a user account that will only be used to access the Internet. Which account type should the user have access to?
    • A. 

      Guest

    • B. 

      Administrator

    • C. 

      Domain User

    • D. 

      Power User

  • 7. 
    If a technician suspects that the voltage being delivered to a desktop computers power supply is insufficient or incorrect, which device should be used to determine the correct voltage?
    • A. 

      A power supply tester

    • B. 

      A multimeter

    • C. 

      A loopback adapter

    • D. 

      A cable tester

  • 8. 
    A virus has been removed from the users machine, but the user still cannot access the Internet. Which of the following should the technician check NEXT?
    • A. 

      Disable port forwarding on the router.

    • B. 

      Reboot to Safe Mode and see if the Internet is accessible.

    • C. 

      Format the machine and reinstall the OS.

    • D. 

      Check the web browsers proxy settings.

  • 9. 
    After upgrading to Windows Vista, a client states that the run command no longer appears on the Start menu: Which of the following is the reason the user cannot see the run command?
    • A. 

      The user must be an administrator to have access to the run command.

    • B. 

      The Vista run command is not installed by default during an upgrade.

    • C. 

      Vista has replaced the run command with the Power Shell.

    • D. 

      The run command is not displayed by default on the start menu.

  • 10. 
    A user states that email is not being received. Which of the following protocols should the technician check for incoming mail?
    • A. 

      SMTP

    • B. 

      POP3

    • C. 

      NNTP

    • D. 

      HTTP

  • 11. 
    On a laptop, which of the following is the name of the socket that a wireless card would typically be inserted into?
    • A. 

      PCIe

    • B. 

      AGP

    • C. 

      Mini PCI

    • D. 

      PCI

  • 12. 
    A technician has just installed a new hard drive into a Windows Vista desktop computer. The hard drive does not appear in Windows Explorer. Which of the following should the technician perform NEXT to have the drive recognized by the system?
    • A. 

      Initialize and format the hard drive through Disk Management

    • B. 

      Reboot the system

    • C. 

      Assign a drive letter to the hard drive through Disk Management

    • D. 

      Configure the drive in the systems CMOS program

  • 13. 
    A workstation is not booting correctly. The technician wants to locate bad sectors and recover readable information. Which of the following commands would the technician use?
    • A. 

      Chkdsk c: /f

    • B. 

      Chkdsk c: /i

    • C. 

      Chkdsk c: /c

    • D. 

      Chkdsk c: /r

  • 14. 
    A technician adds a video card to a single monitor system with an existing on-board video controller. After powering on the system, an error message appears on the monitor stating No Input Detected. Which of the following is the problem?
    • A. 

      The add-on video card is conflicting with the onboard video controller.

    • B. 

      The add-on video card is incompatible with the system.

    • C. 

      The monitor is still connected to the onboard video controller.

    • D. 

      The monitor cannot support the video resolution of the add-on video card.

  • 15. 
    Which of the following is the MAXIMUM allowable cable length of CAT5?
    • A. 

      100 meters (328 feet)

    • B. 

      250 meters (820 feet)

    • C. 

      500 meters (1640 feet)

    • D. 

      1000 meters (3280 feet)

  • 16. 
    An internal IEEE 1394 expansion card should be installed on which port type?
    • A. 

      AMR

    • B. 

      AGP

    • C. 

      ISA

    • D. 

      PCI

  • 17. 
    A technician is troubleshooting problems with a hard drive. After checking the drive in another computer and finding no issues, the technician takes voltage readings on the Molex connector from the power supply. Which of the following represents the readings the technician should find?
    • A. 

      -5V and +12V

    • B. 

      +3.3V and -5V

    • C. 

      +3.3V and +12V

    • D. 

      +5V and +12V

  • 18. 
    A user powers up their desktop PC, and instead of booting up normally, the user is taken into the BIOS setup. Which of the following is the MOST likely problem?
    • A. 

      The MBR is corrupt

    • B. 

      NTLDR cannot be found by the system

    • C. 

      A faulty CMOS battery

    • D. 

      The BIOS requires a firmware update

  • 19. 
    A user reports that when typing on the laptop keyboard, the mouse pointer scrolls across the screen. Which of the following would MOST likely resolve this issue?
    • A. 

      Reboot the laptop

    • B. 

      Use an external monitor

    • C. 

      Disable the touchpad

    • D. 

      Plug in an external mouse

  • 20. 
    A computer is responding slowly and the Task Manager shows that spool.exe is using 95% of system resources. Which of the following is MOST likely the cause of this problem?
    • A. 

      Printing subsystem

    • B. 

      Windows Update is running

    • C. 

      A virus infection has occurred

    • D. 

      Hyper threading has been disabled

  • 21. 
    Which of the following should MOST likely be replaced if the laptop will not display any video through the laptops screen or an external monitor?
    • A. 

      LCD

    • B. 

      Power inverter

    • C. 

      Video drivers

    • D. 

      Video card

  • 22. 
    A technician is replacing a motherboard in a users desktop PC. Which of the following tools should be used before replacing the new motherboard?
    • A. 

      Power supply tester

    • B. 

      BIOS update disk

    • C. 

      Loopback plug

    • D. 

      Wire tester

  • 23. 
    A computer just had a memory upgrade installed on the machine. Upon boot, the system does not recognize the new memory even though it is listed as being compatible on the manufacturers website. Which of the following is MOST likely needed to resolve the issue?
    • A. 

      OS update

    • B. 

      Adjust jumper settings

    • C. 

      BIOS update

    • D. 

      New CMOS battery

  • 24. 
    USER1 is part of the Users Group and is attempting to access files via UNC path \\SERVER\FILESHARE. \\ SERVER\FILESHARE has the following share permissions: AdministratorsFull ControlUsersRead OnlyGuestsNo AccessThe directory on the hard drive where the share is located has the following permissions: AdministratorsFull ControlUsersChangeGuestsNo AccessWhich of the following levels of access will login account USER1 have?
    • A. 

      Read Only

    • B. 

      Full Control

    • C. 

      Change

    • D. 

      No Access

  • 25. 
    A user states that the computer is too slow when capturing video from an HD camera. Upon inspection the technician realizes that the computer is state-of-the-art in hardware, but it is using an external legacy USB 1.1 video capture card. The camera has USB 2.0 and IEE1394b outputs. Which of the following is the BEST recommendation to increase the video capture capabilities in this situation?
    • A. 

      Recommend using lower resolution in the video signal.

    • B. 

      Install an IEEE1394b video capture card.

    • C. 

      Recommend replacing the camera with a USB 1.1 connection.

    • D. 

      Install a USB 2.0 video capture card.

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