CompTIA A+ 220-702 Practical Application Topic 1 Vol.A
- 1.A client can no longer print from their computer to the default printer. The client successfully prints a test page directly from the printer. The printers queue shows the job ready to print. Which of the following is the BEST recommendation that the technician can make?
- A.
Restart the print spooler service.
- B.
Delete the print job and resubmit it.
- C.
Verify the correct paper is being used.
- D.
Reinstall the printers drivers.
- 2.Which of the following will occur if %temp% is executed from the run command?
- A.
The operating systems temporary folder will be opened.
- B.
Applications located the %temp% folder will be executed.
- C.
Applications will be deleted in the %temp% folder.
- D.
The current users temporary folder will be opened.
- 3.A technician needs to upgrade memory on a laptop with one available memory slot. The type and amount of memory has been confirmed to be correct. Once the new memory is added, the BIOS reports the original memory size. Which of the following is the NEXT step to perform?
- A.
Replace all of the laptops memory.
- B.
Reseat the laptop memory.
- C.
Perform a Windows Update.
- D.
Replace the motherboard.
- 4.Which of the following contains the user profile directory for Microsoft Windows 2000 and XP?
- A.
Users
- B.
My Documents
- C.
Documents and Settings
- D.
Application Data
- 5.A technician needs to add an expansion card to a computer. The documentation with the card states it requires a PCI x4 slot. The computer has PCI x1 and PCI x16 slots available. Which if the following should the technician do?
- A.
The technician can install the card in a PCI x16 slot and get four times the performance.
- B.
The technician can install the card in a PCI x1 slot and get half the performance.
- C.
The technician can install the card in a PCI x16 slot with normal performance.
- D.
The technician can install the card is a PCI x1 slot and get normal performance.
- 6.Which of the following is used to test all computer hardware before installing an operating system?
- A.
An operating system needs to be installed
- B.
POST card
- C.
Another computer
- D.
BIOS setting
- 7.Which of the following should be installed to support Gigabit Ethernet within a home network?
- A.
10Base2
- B.
100Base2
- C.
100BaseT
- D.
1000BaseT
- 8.A laptop LCD screen needs to be replaced. Which of the following tools would be BEST used to open the case?
- A.
Flathead screwdriver
- B.
Plastic shim
- C.
Metal shim
- D.
Pliers
- 9.A technician is dispatched to a malware infected system. Upon arrival, the technician notices the malwares pop-up on the screen. Which of the following boot methods would the technician utilize?
- A.
Reboot in Safe Mode
- B.
Reboot in Recovery Console
- C.
Reboot in Last Known Good Configuration
- D.
Reboot in System Debug Mode
- 10.Which of the following devices can assist a technician in troubleshooting computers that will not start?
- A.
Anti-static pad
- B.
Loopback plug
- C.
ISA card
- D.
POST card
- 11.Which of the following would be the correct address to use with the PING command when testing the functionality of a NIC?
- A.
10.0.0.1
- B.
127.0.0.1
- C.
169.254.0.1
- D.
255.255.255.1
- 12.A technician is renaming files on a PC from a command prompt and is currently in the root of drive C:. Which of the following commands should the technician use to move to a different directory?
- A.
CD
- B.
DIR
- C.
MD
- D.
RD
- 13.A workstation no longer has network connectivity. Upon visual inspection, all connectors and settings seem to be properly configured. Which of the following tools should the technician use to troubleshoot this issue?
- A.
PSU tester
- B.
Loopback plug
- C.
Cable tester
- D.
Multimeter
- 14.A kiosk computer requires a CD-ROM to be in the drive in order for a program to function properly, but it keeps failing to boot when restarted. Which of the following will correct this?
- A.
Replacing the CD-ROM media with rewritable media
- B.
Changing the drive letter assignments in Disk Management
- C.
Editing the AUTOEXEC.BAT file
- D.
Properly configuring the BIOS settings
- 15.Which of the following is the MOST important factor when using offline files on a networked computer?
- A.
Proximity of the computer to the server
- B.
Size of the computer hard drive
- C.
Availability of either a CD-ROM or DVD-ROM on the computer
- D.
File server operating system
- 16.In Windows Vista, a users documents can be stored on a drive other than the default C drive location by changing the:
- A.
Program files folder location in the folders properties.
- B.
Windows files folder location in the folders properties.
- C.
Documents folder location in the folders properties.
- D.
System files folder location in the folders properties.
- 17.A user has just updated application software on a PC and now finds the video display does not work with the new application. Which of the following should the technician do FIRST?
- A.
Check the application web site for known hardware compatibility issues.
- B.
Change the video resolution on the PC.
- C.
Replace the video card.
- D.
Go to the video card vendors website to get the latest drivers.
- 18.A user is attempting to connect a laptop to a TV using an HDMI connector. The user reports the video works properly but there is no sound. Which of the following could be the MOST likely cause?
- A.
The speakers are not compatible with the digital connection.
- B.
The HDMI audio service has not been selected.
- C.
The laptop needs an HDMI application installed.
- D.
The HDMI cable is too long.
- 19.A technician installs a new 802.11n network adaptor for a desktop computer. The technician tries to connect to an access point, but sees no available access points in the Wireless Configuration Manager. Which of the following is the BEST explanation to why none of the access points are listed?
- A.
802.11n access points are not available.
- B.
The access points are out of range.
- C.
The access points cannot accept any more connections.
- D.
802.11n is not supported on the network.
- 20.Which of the following multimeter modes would be used to MOST accurately test the functionality of the black and red wires on a Molex connector of an in use power supply?
- A.
Voltage
- B.
Continuity
- C.
Resistance
- D.
Calibrate
- 21.Which of the following will happen when a user plugs a USB 1.1 device into a USB 2.0 port?
- A.
The device will operate at the higher USB 2.0 speed.
- B.
The device will not function.
- C.
The device will prompt for drivers so that it can run at the higher USB 2.0 speed.
- D.
The device will operate at the lower USB 1.1 speed.
- 22.Which of the following utilities can a technician use to display NetBIOS over TCP/IP information?
- A.
NETSTAT
- B.
TRACERT
- C.
NBTSTAT
- D.
NSLOOKUP
- 23.Which of the following is the difference between a stop error (e.g. stop C0021xxx) and a Dr. Watson error?
- A.
A Dr. Watson error is usually related to a damaged graphics adaptor or memory chip.
- B.
A Dr. Watson error occurs before the Windows GUI appears.
- C.
A stop error is known as a blue screen and causes complete system failure.
- D.
A stop error writes the error to a memory dump file before restoring the system to a working state.
- 24.A technician upgraded a motherboard and CPU. The computer will not POST under the assembled configuration. Which of the following would be the BEST place to start troubleshooting?
- A.
Ensure that the OS is installed properly.
- B.
Ensure the computer has the proper cooling.
- C.
Ensure that the mouse and keyboard are properly connected.
- D.
Ensure RAM is correctly seated.
- 25.A laptop is received for repair indicating that the screen is very dim. The technician has confirmed that it is a hardware issue. Which of the following parts should be replaced FIRST?
- A.
The display harness
- B.
The LCD inverter
- C.
The LCD panel
- D.
The video adapter
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