CompTIA A+ 220-702 Essentials Practice Test....(Part 1)

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  • 1/115 Questions

    After cold booting a computer the system clock displays the wrong date and time. Which of the following is the MOST likely cause of this issue?

    • Hard drive is going bad.
    • RAM is going bad.
    • Video card is going bad.
    • CMOS battery is going bad.
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CompTIA A+ 220-702 Essentials Practice Test....(Part 1) - Quiz
About This Quiz

I will try to do about 5 parts with 100-115 questions each.

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  • 2. 

    A device is plugged into a computer and a prompt appears that states the device is a hi-speed USB device and is plugged into a non-high speed USB hub. Which of the following explains why this message is appearing?

    • A USB 2.0 device is plugged in a USB 1.1 port.

    • The USB device is disabled.

    • The wrong USB drivers are installed.

    • An IEEE 1394 device is plugged into a USB port.

    Correct Answer
    A. A USB 2.0 device is plugged in a USB 1.1 port.
    Explanation
    The prompt appears because a USB 2.0 device is plugged into a USB 1.1 port. USB 1.1 ports have a lower data transfer rate compared to USB 2.0 ports, so when a USB 2.0 device is connected to a USB 1.1 port, it will not be able to achieve its full potential speed. This prompt serves as a notification to the user that the device could perform better if it were connected to a USB 2.0 port.

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  • 3. 

    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XP generic printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?

    • Download manufacturer printer drivers

    • Restart the printer spooler

    • Check for Microsoft Windows updates

    • Check Device Manager

    Correct Answer
    A. Download manufacturer printer drivers
    Explanation
    The random symbols, letters, and numbers appearing on the printed documents indicate that the generic printer drivers are not compatible with the laser jet printer. To resolve this issue, the technician should download and install the specific printer drivers provided by the manufacturer. These drivers are designed to work with the specific printer model and will ensure proper communication between the printer and the Windows XP desktop, resulting in correctly printed documents.

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  • 4. 

    Which of the following will happen when a user plugs a USB 1.1 device into a USB 2.0 port?

    • The device will operate at the higher USB 2.0 speed.

    • The device will not function.

    • The device will prompt for drivers so that it can run at the higher USB 2.0 speed.

    • The device will operate at the lower speed USB 1.1

    Correct Answer
    A. The device will operate at the lower speed USB 1.1
    Explanation
    When a user plugs a USB 1.1 device into a USB 2.0 port, the device will operate at the lower speed USB 1.1. This is because USB 2.0 ports are backward compatible with USB 1.1 devices, but they will only operate at the speed of the slower device. In this case, the USB 2.0 port will recognize the USB 1.1 device and adjust its speed accordingly to ensure compatibility.

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  • 5. 

    Which of the following is an indication a system has become infected by malware?

    • The browser is redirected from the chosen website.

    • When typing certain keys, numbers are displayed instead of letters.

    • The computer randomly has a blue screen error.

    • The screen is darker than usual.

    Correct Answer
    A. The browser is redirected from the chosen website.
    Explanation
    When the browser is redirected from the chosen website, it is a strong indication that the system has become infected by malware. Malware often includes browser hijackers that redirect users to malicious websites or unwanted pages. This can happen when users click on suspicious links or download infected files. The redirection is a tactic used by malware to trick users into visiting harmful websites or to generate revenue through ad clicks. Therefore, this symptom is a clear sign that the system has been compromised by malware.

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  • 6. 

    Which of the following tools can a field technician use to test a faulty power supply?

    • Loop back plug

    • Cable tester

    • Extension magnet

    • Multimeter

    Correct Answer
    A. Multimeter
    Explanation
    A field technician can use a multimeter to test a faulty power supply. A multimeter is a versatile tool that can measure voltage, current, and resistance. By using the multimeter's probes to make contact with the power supply's terminals, the technician can determine if the power supply is functioning properly or if there are any issues such as a short circuit or insufficient voltage. The multimeter provides accurate readings and allows the technician to troubleshoot and diagnose the problem with the power supply effectively.

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  • 7. 

    A laptops LCD is getting scratched by the keyboard when the lid is closed. Which of the following would MOST likely prevent the LCD screen from being damaged further?

    • Replacement of the keyboard

    • Replacement of the rubber bumpers

    • Replacement of the LCD hinges

    • Replacement of the LCD panel

    Correct Answer
    A. Replacement of the rubber bumpers
    Explanation
    Rubber bumpers are typically placed on the keyboard side of a laptop lid to provide a cushion between the keyboard and the LCD screen when the lid is closed. If the LCD screen is getting scratched by the keyboard, it suggests that the rubber bumpers have worn out or become damaged. Therefore, replacing the rubber bumpers would most likely prevent further damage to the LCD screen by providing a protective barrier between the keyboard and the screen.

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  • 8. 

    A user reports that every time their machine is powered on a prompt appears to save their settings for the BIOS and clock. Which of the following should the technician try FIRST?

    • Restore the BIOS to default settings

    • Replace the CMOS battery

    • Run a Windows Recovery Disk

    • Replace the motherboard

    Correct Answer
    A. Replace the CMOS battery
    Explanation
    The prompt to save BIOS and clock settings upon every power on suggests that the CMOS battery, which provides power to the BIOS chip, may be dead or dying. Replacing the CMOS battery is the first step to try because it is a relatively simple and inexpensive solution that can resolve the issue. Restoring the BIOS to default settings, running a Windows Recovery Disk, or replacing the motherboard would not directly address the problem of the prompt appearing.

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  • 9. 

    Which of the following is accomplished by running the disk defragmenter on a hard drive?

    • Drive is checked for errors

    • Ensures that file sectors are contiguous

    • Additional memory is released for use

    • Master boot record is updated

    Correct Answer
    A. Ensures that file sectors are contiguous
    Explanation
    Running the disk defragmenter on a hard drive ensures that file sectors are contiguous. When files are stored on a hard drive, they can become fragmented, meaning that different parts of the file are stored in different locations on the disk. This can slow down the system's performance as the computer has to search for all the fragments of a file when it needs to access it. Disk defragmentation rearranges the fragmented files and puts them back together in contiguous sectors, improving the efficiency and speed of accessing files on the hard drive.

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  • 10. 

    Which of the following IP addresses will a technician ping to test the functionality of the network card?

    • 127.0.0.0

    • 127.0.0.1

    • 127.1.1.1

    • 255.255.255.255

    Correct Answer
    A. 127.0.0.1
    Explanation
    The IP address 127.0.0.1 is known as the loopback address and is used to test the functionality of the network card. When a technician pings this address, it sends a signal to the network card to check if it is working properly. This address is often referred to as "localhost" and is used for internal testing purposes.

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  • 11. 

    A technician wants to create a spanned volume on a set of hard drives. Which of the following tools will identify if the drives will support a spanned volume?

    • System Information

    • Disk Management

    • Device Manager

    • Task Manager

    Correct Answer
    A. Disk Management
    Explanation
    Disk Management is the correct answer because it is the tool used to manage hard drives and storage devices in Windows operating systems. It allows the technician to view and modify disk partitions and volumes, including creating spanned volumes. By accessing Disk Management, the technician can check if the drives are compatible and have enough free space to create a spanned volume. The other options, System Information, Device Manager, and Task Manager, do not have the specific functionality to identify if the drives will support a spanned volume.

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  • 12. 

    Which of the following would be the correct address to use with the PING command when testing the functionality of a NIC?

    • 10.0.0.1

    • 127.0.0.1

    • 169.254.0.1

    • 255.255.255.1

    Correct Answer
    A. 127.0.0.1
    Explanation
    The correct address to use with the PING command when testing the functionality of a NIC is 127.0.0.1. This address is known as the loopback address and it refers to the local host or the computer itself. Pinging this address allows you to check if the network interface card (NIC) is functioning properly by sending a test packet to the local host and receiving a response.

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  • 13. 

    Which of the following is the MOST effective method of retrieving a screw which has fallen into a computer case?

    • Use a computer vacuum to retrieve the screw.

    • Use an extension magnet to access the screw.

    • Tap the case bezel repeatedly to loosen the screw.

    • Abandon screw retrieval and use a spare screw.

    Correct Answer
    A. Use an extension magnet to access the screw.
    Explanation
    Using an extension magnet to access the screw is the most effective method of retrieving a screw that has fallen into a computer case. This method allows for precise and controlled retrieval of the screw without causing any damage to the internal components of the computer. The magnet can attract and securely hold the screw, making it easier to retrieve from hard-to-reach areas inside the case.

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  • 14. 

    Which of the following devices can assist a technician in troubleshooting computers that will not start?

    • Anti-static pad

    • Loopback plug

    • ISA card

    • POST card

    Correct Answer
    A. POST card
    Explanation
    A POST card, or Power-On Self-Test card, is a device that can assist a technician in troubleshooting computers that will not start. It is a diagnostic tool that plugs into a motherboard and provides error codes or beep codes that can indicate the source of the problem. By analyzing these codes, the technician can identify hardware or software issues preventing the computer from starting up properly. This allows for a more efficient and targeted troubleshooting process, saving time and effort in identifying and resolving the problem.

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  • 15. 

    A kiosk computer requires a CD-ROM to be in the drive in order for a program to function properly, but it keeps failing to boot when restarted. Which of the following will correct this?

    • Replacing the CD-ROM media with rewritable media

    • Changing the drive letter assignments in Disk Management

    • Editing the AUTOEXEC.BAT file

    • Properly configuring the BIOS settings

    Correct Answer
    A. Properly configuring the BIOS settings
    Explanation
    Properly configuring the BIOS settings can correct the issue of the kiosk computer failing to boot when restarted. The BIOS settings control the basic hardware operations of the computer, including the boot order. By configuring the BIOS settings to prioritize the CD-ROM drive as the first boot device, the computer will be able to boot from the CD-ROM and run the program properly.

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  • 16. 

    Which of the following multimeter modes would be used to MOST accurately test the functionality of the black and red wires on a Molex connector of an in use power supply?

    • Voltage

    • Continuity

    • Resistance

    • Calibrate

    Correct Answer
    A. Voltage
    Explanation
    Voltage mode would be used to accurately test the functionality of the black and red wires on a Molex connector of an in-use power supply. Voltage mode measures the electrical potential difference between two points, which is crucial for determining if there is a proper flow of electricity through the wires. By measuring the voltage, one can assess if the wires are functioning correctly and delivering the expected power. Continuity mode checks for a complete path for the current to flow, while resistance mode measures the resistance in a circuit. Calibrate mode is used to adjust the accuracy of the multimeter itself.

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  • 17. 

    Which of the following is the speed a 1600MHz FSB processor will operate at if the FSB of the motherboard is 1333MHz?

    • 1333MHz

    • 1600MHz

    • 2933MHz

    • 3200MHz

    Correct Answer
    A. 1333MHz
    Explanation
    The speed at which a 1600MHz FSB processor will operate is determined by the FSB of the motherboard. In this case, the FSB of the motherboard is 1333MHz, so the processor will operate at the same speed as the motherboard, which is 1333MHz.

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  • 18. 

    A technician needs to delete an infected file. The system says the file is in use every time the technician attempts to delete the file. Which of the following will be the BEST way to delete the file?

    • The technician should boot into Safe Mode with Command Prompt and delete the file.

    • The technician should reboot the machine, log in as administrator, and delete the file.

    • The technician should bring up Task Manager and delete the file from there.

    • The technician should boot the system normally and delete the file from the command prompt.

    Correct Answer
    A. The technician should boot into Safe Mode with Command Prompt and delete the file.
    Explanation
    Booting into Safe Mode with Command Prompt allows the technician to start the computer with only essential drivers and services, minimizing the chances of the infected file being in use. This will provide a better chance of successfully deleting the file without any interference from other processes or malware.

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  • 19. 

    A mirrored set is another name for which of the following?

    • RAID 0

    • RAID 1

    • RAID 3

    • RAID 5

    Correct Answer
    A. RAID 1
    Explanation
    A mirrored set is another name for RAID 1. RAID 1 is a type of data storage technology that duplicates data across two or more drives, creating an exact copy or mirror of the data. This provides redundancy and improves data protection, as if one drive fails, the data can still be accessed from the mirror drive.

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  • 20. 

    A technician reboots a computer and receives the error, NTLDR is missing, press any key to restart. Which of the following is a MOST likely cause of this error?

    • Operating system is corrupt.

    • RAM is going bad.

    • Computer needs to be restarted again.

    • Video card is corrupt.

    Correct Answer
    A. Operating system is corrupt.
    Explanation
    The error message "NTLDR is missing" indicates that the NTLDR (NT Loader) file, which is a crucial component of the Windows operating system, cannot be found. This error is commonly caused by a corrupt or missing operating system file. Restarting the computer or replacing the RAM or video card would not resolve this issue.

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  • 21. 

    A technician needs to add an expansion card to a computer. The documentation with the card states it requires a PCI x4 slot. The computer has PCI x1 and PCI x16 slots available. Which if the following should the technician do?

    • The technician can install the card in a PCI x16 slot and get four times the performance.

    • The technician can install the card in a PCI x1 slot and get half the performance.

    • The technician can install the card in a PCI x16 slot with normal performance.

    • The technician can install the card is a PCI x1 slot and get normal performance.

    Correct Answer
    A. The technician can install the card in a PCI x16 slot with normal performance.
  • 22. 

    A user is attempting to connect a laptop to a TV using an HDMI connector. The user reports the video works properly but there is no sound. Which of the following could be the MOST likely cause?

    • The speakers are not compatible with the digital connection.

    • The HDMI audio service has not been selected.

    • The laptop needs an HDMI application installed.

    • The HDMI cable is too long.

    Correct Answer
    A. The HDMI audio service has not been selected.
    Explanation
    The most likely cause for the user's issue is that the HDMI audio service has not been selected. This means that the laptop is not sending the audio signal through the HDMI connection to the TV. The video works properly because the video signal is being transmitted, but the audio is not being sent. By selecting the HDMI audio service, the user should be able to resolve the issue and get sound from the TV.

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  • 23. 

    Which of the following ports should be forwarded on the firewall to make an internal web server accessible from the Internet?

    • 22

    • 23

    • 25

    • 80

    Correct Answer
    A. 80
    Explanation
    Port 80 should be forwarded on the firewall to make an internal web server accessible from the Internet. Port 80 is the default port for HTTP (Hypertext Transfer Protocol) which is used for transmitting web pages and other web content. By forwarding port 80 on the firewall, incoming HTTP requests from the Internet can be directed to the internal web server, allowing users to access the website hosted on that server.

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  • 24. 

    A laser printer is reporting a paper jam in tray two, but there is no paper stuck anywhere in the path. Which of the following is the MOST likely cause?

    • The printer firmware needs to be updated.

    • The tray is low on paper.

    • The pickup roller needs to be replaced.

    • The tray is not compatible with the printer.

    Correct Answer
    A. The pickup roller needs to be replaced.
    Explanation
    The pickup roller is responsible for picking up the paper from the tray and feeding it into the printer. If the pickup roller is worn out or damaged, it may not be able to properly grip the paper, resulting in a paper jam error even when there is no paper stuck in the path. Replacing the pickup roller should resolve the issue and allow the printer to function properly.

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  • 25. 

    Which of the following is an example of disk duplexing or disk mirroring?

    • RAID 0

    • RAID 1

    • RAID 3

    • RAID 5

    Correct Answer
    A. RAID 1
    Explanation
    RAID 1 is an example of disk duplexing or disk mirroring. In RAID 1, two disks are used to create an exact copy or mirror of the data on one disk onto the other. This provides redundancy and fault tolerance, as if one disk fails, the data can still be accessed from the other disk. RAID 1 offers high data availability and read performance, but it has a lower write performance compared to other RAID levels.

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  • 26. 

    A technician needs to upgrade memory on a laptop with one available memory slot. The type and amount of memory has been confirmed to be correct. Once the new memory is added, the BIOS reports the original memory size. Which of the following is the NEXT step to perform?

    • Replace all of the laptops memory.

    • Reseat the laptop memory.

    • Perform a Windows Update.

    • Replace the motherboard.

    Correct Answer
    A. Reseat the laptop memory.
    Explanation
    The correct answer is to reseat the laptop memory. Reseating the memory means removing it from the slot and then reinserting it firmly back into the slot. This can help ensure that the memory module is properly connected and recognized by the BIOS. By reseating the memory, it may resolve any connectivity issues that are causing the BIOS to report the original memory size instead of the upgraded size. This step should be performed before considering other options such as replacing all of the laptop's memory or replacing the motherboard.

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  • 27. 

    A technician is dispatched to a malware infected system. Upon arrival, the technician notices the malwares pop-up on the screen. Which of the following boot methods would the technician utilize?

    • Reboot in Safe Mode

    • Reboot in Recovery Console

    • Reboot in Last Known Good Configuration

    • Reboot in System Debug Mode

    Correct Answer
    A. Reboot in Safe Mode
    Explanation
    The technician would utilize the "Reboot in Safe Mode" boot method in order to address the malware infection. Safe Mode is a diagnostic mode in which the operating system only loads essential drivers and services, allowing the technician to troubleshoot and remove the malware without interference from unnecessary processes or applications.

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  • 28. 

    Company policy does not allow users to use dial-up connections. A new shipment of laptops contains built-in modems. Which of the following is the BEST way for the technician to setup the laptop to prevent the use of the modem?

    • Use Device Manager to disable the modem

    • Delete the modem under Phone and Modems in the Control Panel

    • Remove the dial-up networking option in Network Connections

    • Change the local area code to 555 in Modem properties

    Correct Answer
    A. Use Device Manager to disable the modem
    Explanation
    The best way for the technician to prevent the use of the modem is to use Device Manager to disable it. This will effectively deactivate the modem and prevent any connection through dial-up.

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  • 29. 

    A user states that when a USB drive is plugged into their computer, the drive is not recognized. The drive has been used on other computers without any issues. Which of the following is the MOST likely cause?

    • The operating system needs to be reinstalled.

    • A USB BIOS setting is not configured correctly.

    • The CMOS battery is dead in the computer.

    • The USB drive needs to be formatted correctly.

    Correct Answer
    A. A USB BIOS setting is not configured correctly.
    Explanation
    The most likely cause for the USB drive not being recognized on the user's computer is that the USB BIOS setting is not configured correctly. The BIOS (Basic Input/Output System) is responsible for managing hardware settings, and if the USB setting is not configured properly, the computer may not be able to detect and recognize the USB drive. This can happen if the USB setting is disabled or set to a different mode in the BIOS. Reinstalling the operating system, a dead CMOS battery, or incorrect formatting of the USB drive are less likely to be the cause of the issue.

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  • 30. 

    New memory has been installed into a PC. The PC fails to POST after the memory is installed. The manufacturers website states that the motherboard supports the new memory. Which of the following may resolve the problem?

    • Upgrade to a compatible processor

    • Configure the memory parity

    • Update the BIOS

    • Upgrade the operating system

    Correct Answer
    A. Update the BIOS
    Explanation
    Updating the BIOS may resolve the problem because it ensures that the motherboard has the latest firmware installed, which can provide compatibility with the new memory. By updating the BIOS, the motherboard will be able to properly recognize and utilize the new memory, allowing the PC to successfully POST.

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  • 31. 

    A laptop is received for repair indicating that the screen is very dim. The technician has confirmed that it is a hardware issue. Which of the following parts should be replaced FIRST?

    • The display harness

    • The LCD inverter

    • The LCD panel

    • The video adapter

    Correct Answer
    A. The LCD inverter
    Explanation
    The LCD inverter should be replaced first. The LCD inverter is responsible for providing power to the backlight of the LCD panel, which controls the brightness of the screen. If the screen is very dim, it indicates a problem with the backlight, and replacing the LCD inverter is the logical first step in resolving the issue.

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  • 32. 

    A user requires more storage space on their computer. After a technician installs a second IDE drive in the computer, the system will not recognize that there are any hard drives installed. Which of the following is the MOST likely cause of the problem?

    • The second hard drive has not been formatted for NTFS.

    • The jumpers on both drives are set to the cable select position.

    • The jumper on the first drive is set to master and the second is set to slave.

    • The jumpers on both drives are set to the master position.

    Correct Answer
    A. The jumpers on both drives are set to the master position.
    Explanation
    The most likely cause of the problem is that the jumpers on both drives are set to the master position. When two IDE drives are installed in a computer, one should be set to master and the other to slave. If both drives are set to master, the computer will not recognize them correctly, resulting in the system not recognizing any hard drives installed.

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  • 33. 

    Which of the following file extensions will initialize the program installation process in Microsoft Windows?

    • *.EXE

    • *.INI

    • *.CFG

    • *.SYS

    Correct Answer
    A. *.EXE
    Explanation
    The file extension *.EXE is used to initialize the program installation process in Microsoft Windows. This file extension stands for "executable" and it contains the necessary instructions for the operating system to run the program. When a user double-clicks on an *.EXE file, it triggers the installation process, allowing the program to be installed and run on the computer.

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  • 34. 

    A users system is infected with a worm and has propagated to 30 company systems so far. Which of the following is the FIRST step the technician should take before attempting to remove the worm from the customers system?

    • Update antivirus definitions on the users system.

    • Log the user off the system.

    • Disconnect the network cable from the users system.

    • Boot the system in Safe Mode.

    Correct Answer
    A. Disconnect the network cable from the users system.
    Explanation
    The first step the technician should take before attempting to remove the worm from the customer's system is to disconnect the network cable from the user's system. This is important because it will isolate the infected system from the network, preventing the worm from spreading further to other company systems. By disconnecting the network cable, the technician can ensure that the worm does not have any external communication or access to other systems, allowing for a more controlled and effective removal process.

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  • 35. 

    Which of the following should be installed to support Gigabit Ethernet within a home network?

    • 10Base2

    • 100Base2

    • 100BaseT

    • 1000BaseT

    Correct Answer
    A. 1000BaseT
    Explanation
    To support Gigabit Ethernet within a home network, the appropriate installation would be 1000BaseT. This is because 1000BaseT is a standard for Gigabit Ethernet over twisted pair copper wiring, which is commonly used in home networks. The other options listed, 10Base2 and 100Base2, are both older standards for Ethernet that do not support Gigabit speeds. 100BaseT is a Fast Ethernet standard, which also does not support Gigabit speeds. Therefore, 1000BaseT is the correct choice for supporting Gigabit Ethernet within a home network.

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  • 36. 

    Which of the following commands allows the technician to copy subdirectories from the command prompt?

    • XCOPY

    • COPY

    • MD

    • CD

    Correct Answer
    A. XCOPY
    Explanation
    XCOPY is the correct answer because it is a command prompt command that allows the technician to copy not only files but also entire directories and subdirectories. XCOPY stands for "extended copy" and it provides more functionality compared to the basic COPY command. It allows for the copying of multiple files and directories, including all their subdirectories, with various options for customization. Therefore, XCOPY is the appropriate command for copying subdirectories from the command prompt.

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  • 37. 

    Which of the following access levels allows a user to perform normal day to day work with their own files but does not allow them to change system files or computer performance?

    • Administrator

    • User

    • Guest

    • Power user

    Correct Answer
    A. User
    Explanation
    The access level that allows a user to perform normal day to day work with their own files but does not allow them to change system files or computer performance is "User." This access level typically grants users the necessary permissions to create, modify, and delete their own files and folders, as well as perform regular tasks on the computer. However, it restricts their ability to make changes to system files or alter the overall performance of the computer, ensuring system stability and security.

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  • 38. 

    In Windows Vista, a users documents can be stored on a drive other than the default C drive location by changing the:

    • Program files folder location in the folders properties.

    • Windows files folder location in the folders properties.

    • Documents folder location in the folders properties.

    • System files folder location in the folders properties.

    Correct Answer
    A. Documents folder location in the folders properties.
    Explanation
    In Windows Vista, the location of a user's documents can be changed by modifying the documents folder location in the folders properties. This means that users can choose to store their documents on a drive other than the default C drive. By accessing the properties of the documents folder, users can specify a different location where their documents will be stored. This allows for flexibility in organizing and managing files, as users can choose a drive that has more storage space or is better suited for document storage.

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  • 39. 

    Which of the following could cause an NTLDR error on reboot?

    • Processor is failing

    • Services failed to start on bootup

    • RAM is faulty

    • Boot.ini file is corrupt

    Correct Answer
    A. Boot.ini file is corrupt
    Explanation
    A corrupt Boot.ini file can cause an NTLDR error on reboot. The Boot.ini file is a crucial system file that contains information about the operating system and its startup options. If this file becomes corrupted or missing, the system may fail to locate the NTLDR (NT Loader) file, which is responsible for loading the operating system. As a result, the system will display an error message indicating the NTLDR error.

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  • 40. 

    When doing a clean installation, which of the following is the default location for System Files in Windows XP?

    • C:\System Files\

    • C:\Windows\system32\

    • C:\Windows\System Files\

    • C:\System

    Correct Answer
    A. C:\Windows\system32\
    Explanation
    The default location for System Files in Windows XP is C:\Windows\system32\. This directory contains important system files and libraries that are necessary for the operating system to function properly. Storing these files in a separate directory helps to organize and manage them effectively.

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  • 41. 

    Which of the following is the default HTTPS port?

    • 22

    • 80

    • 443

    • 3389

    Correct Answer
    A. 443
    Explanation
    The default HTTPS port is 443. HTTPS (Hypertext Transfer Protocol Secure) is the secure version of HTTP, where data is encrypted and secure communication is established between the client and the server. Port 443 is specifically designated for HTTPS traffic, ensuring that the data transmitted over this port is encrypted and protected from unauthorized access.

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  • 42. 

    A client can no longer print from their computer to the default printer. The client successfully prints a test page directly from the printer. The printers queue shows the job ready to print. Which of the following is the BEST recommendation that the technician can make?

    • Restart the print spooler service.

    • Delete the print job and resubmit it.

    • Verify the correct paper is being used.

    • Reinstall the printers drivers.

    Correct Answer
    A. Restart the print spooler service.
    Explanation
    The best recommendation that the technician can make is to restart the print spooler service. This is because the client is able to print a test page directly from the printer, indicating that the printer itself is functioning properly. However, the fact that the job is not being printed from the computer suggests that there may be an issue with the print spooler service, which manages print jobs on the computer. Restarting the service can help resolve any potential issues and allow the client to print again.

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  • 43. 

    Which of the following contains the user profile directory for Microsoft Windows 2000 and XP?

    • Users

    • My Documents

    • Documents and Settings

    • Application Data

    Correct Answer
    A. Documents and Settings
    Explanation
    The user profile directory for Microsoft Windows 2000 and XP is located in the "Documents and Settings" folder. This folder contains individual user profiles, including user-specific settings, documents, and application data.

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  • 44. 

    Which of the following is used to test all computer hardware before installing an operating system?

    • An operating system needs to be installed

    • POST card

    • Another computer

    • BIOS setting

    Correct Answer
    A. POST card
    Explanation
    A POST card is used to test all computer hardware before installing an operating system. POST stands for Power-On Self-Test, which is a diagnostic testing process that occurs during the computer's boot-up sequence. The POST card is a hardware device that plugs into the computer's motherboard and provides real-time diagnostic information about the hardware components. It helps to identify any errors or issues with the hardware before proceeding with the operating system installation. This ensures that the computer is in a stable and functional state before installing the operating system.

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  • 45. 

    A technician is renaming files on a PC from a command prompt and is currently in the root of drive C:. Which of the following commands should the technician use to move to a different directory?

    • CD

    • DR

    • MD

    • RD

    Correct Answer
    A. CD
    Explanation
    The technician should use the "CD" command to move to a different directory. "CD" stands for "Change Directory" and allows the user to navigate to a different directory or folder within the file system.

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  • 46. 

    A technician upgraded a motherboard and CPU. The computer will not POST under the assembled configuration. Which of the following would be the BEST place to start troubleshooting?

    • Ensure that the OS is installed properly.

    • Ensure the computer has the proper cooling.

    • Ensure that the mouse and keyboard are properly connected.

    • Ensure RAM is correctly seated.

    Correct Answer
    A. Ensure RAM is correctly seated.
    Explanation
    The best place to start troubleshooting in this scenario would be to ensure that the RAM is correctly seated. If the RAM is not properly seated in its slots, it can cause the computer to fail to power on and display any output. By checking and reseating the RAM, the technician can eliminate this potential issue and move on to other troubleshooting steps if necessary.

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  • 47. 

    A technician needs to get a quick overview of a computer. Which of the following tools will BEST provide the overview required?

    • Performance Monitor

    • Task Manager

    • System Information

    • Device Manager

    Correct Answer
    A. System Information
    Explanation
    System Information is the best tool to provide a quick overview of a computer. It provides detailed information about the hardware and software components of the system, including the operating system version, processor, memory, storage, and installed software. This tool allows the technician to quickly gather essential information about the computer without having to navigate through various menus or windows. Performance Monitor, Task Manager, and Device Manager are useful for monitoring and managing specific aspects of the computer, but they do not provide the comprehensive overview that System Information does.

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  • 48. 

    A user has a server with Windows 2008 Server, a desktop, and a laptop with Windows 7 in the network. They want to be able to log into the server from the laptop while at home. Which of the following would be the BEST solution?

    • Enable remote access on the server and the clients.

    • Create a user account on the server and set it up to log in locally.

    • Use a KVM with extra long cables to connect to all computers.

    • Install SharePoint in the server to provide access.

    Correct Answer
    A. Enable remote access on the server and the clients.
    Explanation
    Enabling remote access on both the server and the clients would allow the user to log into the server from the laptop while at home. This would enable them to access the server's resources and perform necessary tasks remotely without physically being present at the server location. This solution would provide the required flexibility and convenience for the user to connect to the server from any location.

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  • 49. 

    Which of the following is the default SMTP port?

    • 21

    • 22

    • 23

    • 25

    Correct Answer
    A. 25
    Explanation
    The default SMTP (Simple Mail Transfer Protocol) port is 25. SMTP is used for sending emails over the internet, and port 25 is the standard port for SMTP communication.

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Quiz Review Timeline (Updated): Mar 20, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 17, 2011
    Quiz Created by
    Freddyoca
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