Project Communication Management Test: Quiz

8 Questions | Total Attempts: 167

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Project Communication Management Test: Quiz

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Questions and Answers
  • 1. 
    Extensive use of ____________________ communication is most likely to aid in solving complex problems.
    • A. 

      Verbal

    • B. 

      Written

    • C. 

      Formal

    • D. 

      Nonverbal

  • 2. 
    Communications are often enhanced when the sender _______________ the receiver.
    • A. 

      Speaks up to

    • B. 

      Uses more physical movements when talking to

    • C. 

      Talks slowly to

    • D. 

      Shows concern for the perspective

  • 3. 
    Communications under a contract should tend toward:
    • A. 

      Formal written communication

    • B. 

      Formal verbal communications

    • C. 

      Informal written communication

    • D. 

      Informal verbal communications

  • 4. 
    Which of the following is not considered Formal written communications?
    • A. 

      Contracts

    • B. 

      Legal Notice

    • C. 

      E-mail Messages

    • D. 

      Project Documentation

  • 5. 
    Project Managers need to manage and be in control of project communications, it is important to understand that adding a single person on a project can have a significant impact on the number of paths or channels of communication that exist between people. Channels = n(n-1)/2 (Where n = the number of people on the project) If there were five people on the project, the channels will equal:
    • A. 

      10

    • B. 

      6

    • C. 

      8

    • D. 

      Not enough information provided

  • 6. 
    Used for public relations, special events, agency-wide announcements are examples of what method of communications:
    • A. 

      Informal written

    • B. 

      Formal written

    • C. 

      Informal verbal

    • D. 

      Formal verbal

  • 7. 
    Which of the following is a responsibility of the receiver:
    • A. 

      Decode the message

    • B. 

      Select a communication method

    • C. 

      Confirm that the message was understood

    • D. 

      Encode the message clearly

  • 8. 
    The process to create a plan showing how all project communications will be conducted is known as:
    • A. 

      Communications Modeling

    • B. 

      Communications Planning

    • C. 

      Information Method

    • D. 

      Communications Distribution Planning