1.
Your CMS profile must contain your most current contact information.
Correct Answer
A. True
Explanation
The contact information in your CMS profile is what Remilon uses to contact you. Keeping the email address you have listed in the PayPal Email field accurate ensures that you'll be paid on time.
2.
You can change your CMS password by clicking on Settings in CMS and entering your old and new passwords.
Correct Answer
B. False
Explanation
Your CMS password can be changed through your CMS Profile. On the Profile screen, the fields in the lower left pane ask for your old CMS password, then ask that you enter and confirm a new password. Click the Save Changes button below this pane to save your new password and any other information you update in your profile.
3.
Where can you find a list of articles that you've written that have been edited and scored? (Please select all that apply.)
Correct Answer(s)
B. From the Work tab, a list of edited and scored articles can be found by clicking the Completed Work link.
C. From the Content tab, a list of all of your edited and non-edited articles are listed in a searchable view.
Explanation
You can view your edited and scored articles by clicking the Completed Work link from the Work tab or by clicking the Content tab. To view articles that have not yet been edited or scored, you'll need to use the Content tab, which offers a search option that can be filtered by title, date, guideline and other criteria.
4.
What search filters are available for articles you've written in CMS? (Please select all that apply.)
Correct Answer(s)
A. By date range
B. By title
D. By editor
Explanation
The CMS allows you to filter searches for articles that have been checked out, assigned and written by you. You can enter part of all of an article title, search by date or score ranges or enter the name of an editor to view all articles reviewed by that person. For more information on searching in CMS, review the Content Tab section of the CMS Manual.
5.
You can view all articles in the CMS by searching on the Content tab in CMS.
Correct Answer
B. False
Explanation
On the Content tab, you can view only the articles you have checked out, written or been assigned. Other writers' articles will not be visible to you in the CMS.
6.
What information is available on the Quality Score tab within an article? (Please select all that apply.)
Correct Answer(s)
D. The scoring details and comments for the article, if scored
F. The article's average scores, if scored
Explanation
You can view a breakdown of the scores you received for each scoring subcategory listed in the scoring rubric. The main category's average score will be listed below the scoring details and comments for that section.
7.
A sent-back article's final score will only reflect the last draft of an article.
Correct Answer
B. False
Explanation
If an article needs to be sent back to you for revisions, the reviewing editor will score the first draft and then score the revised draft to come up with an overall average score for each scoring category. When you click I'm Done to submit an article to be edited, make sure that it is free of grammatical, punctuation and typographical errors, adheres to the House Style rules, does not contain fluff, provides complete and accurate information, and follows the guideline.
8.
All of your articles will be edited, reviewed and scored by a guidance editor.
Correct Answer
B. False
Explanation
Guidance editors will work with you on your first assignment review articles when you first start writing for Remilon and any time you're switched to a new guideline. Non-FAR articles will be submitted to a general editing pool and can be edited by any editor. While a guidance editor might check out a non-FAR article you've written for editing, this won't always be the case.
9.
After the FAR, articles you've written that have been sent back by a reviewing editor for revisions show up __________ in your Current Work queue in CMS.
Correct Answer
C. Yellow
Explanation
Sent-back articles show up yellow in your Current Work queue in CMS and should receive priority after you've completed any other articles you're currently working on. Articles displayed as pink indicate a first assignment review. First assignment review articles that have been submitted to a guidance editor for review turn gray and then turn green when you've been approved to continue writing.
10.
What can you do if you have questions about an article that has been returned to you by an editor for revision? (Please select all that are acceptable responses.)
Correct Answer(s)
B. Add a comment using the Comments tab and wait for the reviewing editor to respond. If you're the first to leave a comment, click Yes when prompted if you want to notify someone.
E. Use the Cannot Work (Reject) button to ask questions and temporarily remove the article from your queue if you aren't able to continue to work on it without additional help.
Explanation
The reviewing editor will be notified of any comment you leave on the Comments tab within the article. The reviewing editor will also replace your guidance editor as the person who'll be notified if you use the Send for Help method from the Comments tab.
The Cannot Work (Reject) method is your best option if you need to temporarily remove the article from your queue to get more work; your question will go to both the reviewing editor and your senior editor, and the article can be returned to you after your questions are answered. Do not click the I'm Done button until you have either made all of the requested changes or worked with the editor in CMS to determine another resolution for the article.
Reviewing editors will not be notified of comments you post to your Confluence page.
11.
When will you use Work Tracker in CMS?
Correct Answer
C. I will begin using the Work Tracker for all time I spend performing Remilon work after my orientation process is complete and my first writing assignment has been approved.
Explanation
The Work Tracker is a tool that tracks the time you spend on Remilon work and includes an invoice submission feature to send the time you worked into Remilon at the end of each pay period. This option will be available for you to use in CMS after you have completed the entire orientation process, including the approval of your first writing assignment.
12.
Closing the CMS window will automatically end your work interval and add the time to your invoice.
Correct Answer
B. False
Explanation
Closing the CMS window will not end your work interval in Work Tracker. You must click the End Work button in CMS to end the interval. Then you must distribute your time with the pop-up window.
13.
Logging out of CMS will automatically end your work interval and add the time to your invoice.
Correct Answer
B. False
Explanation
Logging out of CMS not end your work interval in Work Tracker. You must click the End Work button in CMS to end the interval. Then you must distribute your time with the pop-up window.
14.
Where does Work Tracker initially allocate your work minutes?
Correct Answer
C. Non-billable
Explanation
All of the time you worked within an interval will be initially categorized as non-billable minutes in Work Tracker. You will distribute your time based on what you worked on (training, articles, etc.). You will leave any break time you spent not working in the non-billable category.
15.
What happens to minutes that remain in "Non-Billable Minutes" when you use the green button to "Submit and Close" your work interval?
Correct Answer
D. They are assumed to be time you spend not working, and you will not be paid for these minutes.
Explanation
Be sure to allocate all of the time you spent working on Remilon work under Writing/Research, Training or Other. You will not be paid for any time left allocated as non-billable.
16.
If you clock in and out with Work Tracker, but you don't indicate how you spent all of your time, will you get paid for that whole time period?
Correct Answer
B. No
Explanation
Unless you allocate your time to writing articles, participating in training or performing other tasks in Work Tracker, you will not be paid for it. Any time left allocated as non-billable is assumed to be break minutes and will not be reflected on your invoice.
17.
Which of these options describes the level of detail Remilon asks for in your time distribution?
Correct Answer
D. Work Tracker includes three sections for tracking time: Writing/Research, Training and Other. Within the Writing/Research section, I need to indicate how much time was spent on each article, separating writing from research time.
Explanation
We don't require that you detail each minute you spend performing Remilon work, but we do track how much time content writers spend writing, researching, reviewing guideline and help pages, and performing other tasks that don't fall within writing or training.
18.
Will an interval be saved if you do not click the Submit and Close button?
Correct Answer
C. No
Explanation
You must click the Submit and Close button at the bottom right corner of the Work Tracker time distribution window. Using the X in the top right corner will not save your work interval.
19.
Where should you allocate time you spent writing Send for Help questions and reading your editor's responses?
Correct Answer
D. Writing/Research - set the slider to 100% research
Explanation
If you are not spending time revising an article, but only writing Send for Help questions or reading the comments left by an editor, you will allocate this time to the article and set the slider to 100% research.
20.
On the Writing/Research tab, what titles appear in the "Changed" area?
Correct Answer
A. Articles to which you made changes or edits in CMS during this work interval
Explanation
Articles that you have opened, revised, saved or submitted within the current work interval will show up in the Changed section on the Writing/Research tab. This makes it easier for you to see which articles you spent time on during a work interval.
21.
If you click on the "Writing/Research" tab in Work Tracker, and one of the article titles you worked on today appears in both the "Changed" area and the "Queue" area, what should you do?
Correct Answer
C. You can use either one to allocate your time.
Explanation
An article that you worked on but didn't complete in a given work interval will show up in both the Queue and Changed sections on the Writing/Research tab. It does not matter which one you use to allocate your time.
22.
Which option about manual intervals in Work Tracker is correct?
Correct Answer
C. Do your best to avoid using them, but we understand that things happen and that's why we have manual intervals. However, we do monitor their use and ask you for an explanation if you use this function often.
Explanation
We understand when problems arise or things are forgotten. However, you need to make sure that you're using the Work Tracker correctly and avoid creating manual intervals regularly. We do track how work intervals are added to Work Tracker and will ask you about it if you create them manually very often.
23.
When are invoices due?
Correct Answer
B. The day the invoice period closes, by 11:59 p.m. Pacific time
Explanation
Invoice periods begin at midnight on the 1st and 16th day of each month. The first invoice period ends at 11:59 p.m. on the 15th. The second invoice period ends at 11:59 p.m. on the last day of the month. Any time added to Work Tracker after an invoice period is closed will be included in the following invoice period.
24.
What happens if you don't submit your invoice by 11:59 p.m. on the last day of the pay period (the 15th or the last day of the month)?
Correct Answer
C. Your invoice, as it stands at 11:59 p.m., will be automatically submitted to the pay department. You will receive your pay for the listed intervals by the 7th or 21st. If you later add other intervals for that same pay period, they will be counted toward your next pay period's invoice.
Explanation
All invoices must be submitted by 11:59 p.m. on the last day of the pay period. You can submit your invoice manually using the Submit Invoice button on the Work Tracker tab. However, if you don't, it will be automatically submitted for you. If your work spans the last day of the pay period into the first day of the following pay period, the time you spent up until 11:59 will be submitted, though you'll be able to allocate your time when you've finished your entire work interval, even if it's after 11:59 p.m.
25.
Imagine that Louise and Marjorie are Remilon freelance writers using the Work Tracker system. Read the following description of their work styles and consider whether each is the Work Tracker appropriately.
-
Louise works in defined segments. She does all the research for Article A and then writes Article A. She then does all the research for article B. Then she does all the writing for Article B.
-
As she works, Marjorie goes back and forth between research and writing. She does the research for her article's first section and writes it. Then she does the research for her article's second section and writes it.
Who is working appropriately?
Correct Answer
C. Both Marjorie and Louise are working appropriately. As long as they keep track of the length of time spent on research vs. writing, either workflow style is OK.
Explanation
You work however you like, whether it's on one article at a time, separating research and writing tasks or jumping between articles throughout the day. We ask only that you keep track of how much time you're spending on each article, and how much of that time is spent on research, as well as time you spend on training and other tasks within a 10-minute window of each.
26.
Imagine that Jed, Elmer and Bruno are Remilon freelance writers using the Work Tracker system. Read the following description of their work styles and consider whether each is using the Work Tracker system appropriately.
-
As Jed works, he switches from article to article and from writing to research within each article. He doesn't pay attention to the clock. When Jed goes to Work Tracker, he knows that he worked on 3 articles, so he allocates the time exactly evenly between the articles. He isn't sure how much he spent researching, so he divides each article's time 50/50 between writing and research.
-
As Elmer works, he keeps an eye on the clock from time to time and develops a general idea of approximately how much time he spent on each article. When he clocks out, he makes his best guess about dividing the time between the three articles he worked on and between writing and research for each article. He's confident that his answers are accurate to within about 10 minutes.
-
As Bruno switches from article to article and between writing and research, he uses a stopwatch and a notepad to keep track of how much time he spends on each task. When he clocks out, he has 207 minutes to allocate. He knows that he spent exactly 58 minutes on Article D (exactly 35% research), exactly 1 hour and 13 minutes on Article E (exactly 65% research) and exactly 1 hour and 8 minutes on Article F (exactly 55% research). This leaves 8 minutes as non-billable minutes, which he knows is precisely how long he took to eat a blueberry muffin as a break.
Please mark the names of the character or characters who are using Work Tracker the way we hope you will.
Correct Answer
D. Both Elmer and Bruno are correct, as long as the freelance writer is accurate to within 10 minutes and the time spent keeping track doesn't exceed 5 minutes per interval.
Explanation
If you find it's more useful to jot down the actual times you spend starting and stopping a task or to use a time tracking solution (several types of these are available online), that's fine. The time you spend using these systems shouldn't exceed 5 minutes of a work interval, though. However, if you're able to track the time you spend on each task in your head, that's great too. As long as you're within 10 minutes of your actual start and stop times, it's fine. However, simply dividing a work interval evenly between the articles you wrote and other tasks you performed doesn't give an accurate depiction of how you're actually spending your time.
27.
What will happen if you request a Priority Second Review?
Correct Answer
D. The article I write after my FAR will be sent to another content editor for a priority review rather than going into the general edit pool.
Explanation
Articles you write after your FAR is approved are submitted to the general editing pool. Content editors can check out articles to edit the same way you check out titles, so your articles might not be reviewed for several days or more. To ensure that you get more timely feedback, you can request that the article immediately following your FAR be reviewed promptly by a content editor. To learn how this process works and how you can make a request, read through the Priority Second Review page in Confluence.
28.
When are payments received by Remilon to your PayPal account?
Correct Answer
B. No later than the 7th and 21st of every month.
ExplanationInvoices are paid no later than the 21st of the month for the first work period and the 7th of the following month for the second work period. In some cases, invoices might be processed earlier, such as when these dates fall on weekends or holidays. However, payments will never be processed later than these dates.
If you have not received a PayPal payment by Remilon, or been notified by Remilon of a problem, by the 8th or 22nd of the month, please send an email to
[email protected].
29.
When should you allocate time to the Minor Edits category in the Work Tracker?
Correct Answer
C. When a senior editor or publishing community coordinator assigns you specific work in the Minor Edits work pool.
Explanation
The Minor Edits category is only used to track time against specific work that has been assigned to you by a senior editor or a publishing community coordinator. You probably won't have Minor Edits work assigned to you very often, if at all. Most of your time should be tracked under the Research/Writing tab in Work Tracker.