CISCO IT Essentials - Chapter 1-10

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  • 1/18 Questions

    In the ... ........, each computer connects to a common cable. the cable connects one computer to the next.

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About This Quiz

This quiz assesses knowledge in IT essentials, covering topics like power supply units, electrostatic discharge, disk management, and motherboard components. It is designed for learners preparing for CISCO certifications, focusing on practical IT skills.

IT Essentials Quizzes & Trivia

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  • 2. 

    The operating system creates a ......... ......... on the HDD to alow data to be stored (two words)

    Explanation
    The operating system creates a file structure on the HDD to allow data to be stored. This file structure organizes and manages the files and directories on the hard drive, enabling the operating system to locate and access the stored data efficiently. It defines the rules and formats for naming files, organizing them into directories, and managing their storage allocation. The file structure is crucial for the smooth functioning of the operating system and ensuring that data can be stored and retrieved effectively.

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  • 3. 

    How do you access device manager in windows XP

    • Start>Device Manager

    • Start>Games>Call of Duty>Device Manager

    • Start>Control Panel>System>Hardware>Device Manager

    • Start>Accessories>Device Manager

    Correct Answer
    A. Start>Control Panel>System>Hardware>Device Manager
    Explanation
    To access the device manager in Windows XP, you need to click on the Start button, then go to the Control Panel. From there, you should click on the System option, followed by Hardware, and finally, Device Manager. This sequence of steps will allow you to access the device manager in Windows XP.

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  • 4. 

    Advantages of an injet printer

    • Low Cost

    • Requires a Rabbit to run

    • Ink is wet after printing

    • Require ear deffenders when running

    Correct Answer
    A. Low Cost
    Explanation
    The given answer "Low Cost" is the correct explanation for the advantages of an inkjet printer. Inkjet printers are generally more affordable compared to other types of printers such as laser printers. They are a cost-effective option for home or small office use.

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  • 5. 

    What dose ESD stand for

    • Electricical System Depth

    • Electrostatical Discarding

    • Electrostatic discharge

    • Elephants Sing Daily

    Correct Answer
    A. Electrostatic discharge
    Explanation
    ESD stands for Electrostatic Discharge. It refers to the sudden flow of electricity between two objects with different electric potentials. This discharge can occur when there is a buildup of static electricity on an object and it comes into contact with another object, causing a rapid transfer of electrons. ESD can be damaging to electronic components and devices, which is why precautions such as grounding and using anti-static materials are necessary in industries like electronics manufacturing and handling sensitive equipment.

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  • 6. 

    Types of disk Management Tools (two awnsers)

    • Disk Clean up

    • Anti Virus

    • ESD

    • Hammer

    • Format

    Correct Answer(s)
    A. Disk Clean up
    A. Format
    Explanation
    The correct answer is "Disk Clean up" and "Format" because these are two types of disk management tools commonly used in computer systems. Disk Clean up is a tool that helps to free up disk space by removing unnecessary files and temporary data. Format, on the other hand, is a tool used to prepare a disk for use by erasing all existing data and setting up a new file system. Both tools are essential for managing and optimizing disk storage in a computer system.

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  • 7. 

    What is Packet switching

    • Used to send a text Message

    • Sending videos

    • Used to access the internet

    • Creates bread

    Correct Answer
    A. Used to access the internet
    Explanation
    Packet switching is a method used in computer networks to transmit data in the form of small packets. These packets are individually routed through the network based on the most efficient path available. This allows for efficient and reliable transmission of data, making it suitable for accessing the internet. The other options mentioned, such as sending text messages or videos, can also be done using packet switching, but the primary purpose of packet switching is to provide access to the internet. The option "creates bread" is unrelated and does not make sense in the context of packet switching.

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  • 8. 

    A NIC card is installed into which socket on the motherboard

    • ZIF

    • PCI

    • AGP

    • SATA

    Correct Answer
    A. PCI
    Explanation
    A NIC card, also known as a network interface card, is installed into the PCI (Peripheral Component Interconnect) socket on the motherboard. The PCI slot is a common expansion slot found on motherboards, specifically designed for connecting various peripherals such as network cards, sound cards, and graphics cards. AGP (Accelerated Graphics Port) is an older type of slot used specifically for graphics cards, while SATA (Serial Advanced Technology Attachment) is a type of connector used for connecting storage devices such as hard drives and SSDs. ZIF (Zero Insertion Force) is a type of socket used for installing computer processors, not NIC cards.

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  • 9. 

    What are the classes of IP's

    • 1, 2, 3, 4, 5

    • A, B, C, D, E

    • Upper, Middle, Lower

    Correct Answer
    A. A, B, C, D, E
    Explanation
    The classes of IP addresses are denoted by letters A, B, C, D, and E. This classification system is used to categorize IP addresses based on their range and the number of bits allocated for the network and host portions of the address. Class A addresses have a large network portion and a small host portion, while class E addresses are reserved for experimental purposes. Class B and C addresses are commonly used for network addressing, with class B addresses having a larger network portion than class C addresses. Class D addresses are used for multicasting purposes.

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  • 10. 

    What is the Power socket from the PSU that is used to power a optical drive

    • 20-pin ATX

    • Kettle Lead

    • Molex

    • Berg

    • Cheese

    Correct Answer
    A. Molex
    Explanation
    The Molex power socket from the PSU is used to power an optical drive. The Molex connector is a standard power connector that provides a 12V power supply to various computer peripherals, including optical drives. It is a widely used connector and is compatible with most optical drives available in the market. The other options listed, such as 20-pin ATX, Kettle Lead, Berg, and Cheese, are not relevant to powering an optical drive.

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  • 11. 

    What is the Difference between Hibernate and Standby

    • Standby is ready to fight Hibernate is Preparing for Winter

    • Standby is saving documents and applications to HDD hibernate is saving documents and applications to RAM

    • Standby is saving documents and applications to RAM hibernate is saving documents and applications to HDD

    • Standby is saving documents and applications to Cheese hibernate is saving documents and applications to Grapefruite

    Correct Answer
    A. Standby is saving documents and applications to RAM hibernate is saving documents and applications to HDD
    Explanation
    The difference between Hibernate and Standby is that Standby mode saves documents and applications to RAM, allowing for quick access and resumption of tasks, while Hibernate mode saves documents and applications to the hard disk drive (HDD), allowing for the computer to completely power off and resume from where it left off when powered back on.

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  • 12. 

    What are the Disadvantages of a peer to peer network

    • No centralized network

    • No centralized security

    • Network is more complex with more numbers

    • No centralized data storage

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    A peer-to-peer network has several disadvantages. Firstly, there is no centralized network, meaning that there is no central authority to manage and control the network. This can lead to difficulties in coordinating and managing the network effectively. Secondly, there is no centralized security, making the network more vulnerable to security breaches and unauthorized access. Additionally, as the network grows in size, it becomes more complex and difficult to manage due to the increased number of peers. Lastly, there is no centralized data storage, which can make it challenging to locate and access data efficiently. Therefore, all of the mentioned options are valid disadvantages of a peer-to-peer network.

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  • 13. 

    What Colour is the +12v Power cable coming from the PSU

    • Violet

    • Black

    • Yellow

    • Red

    • Amber

    Correct Answer
    A. Yellow
    Explanation
    The +12v power cable coming from the PSU is typically yellow. This is a standard color coding used in computer power supplies, where yellow represents the +12v voltage. The other colors listed in the options are not commonly associated with the +12v power cable.

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  • 14. 

    Is 2.5G the same as GPRS (General Packet Radio Service)

    • No

    • Yes

    Correct Answer
    A. Yes
    Explanation
    Yes, 2.5G is the same as GPRS (General Packet Radio Service). GPRS is a technology used in mobile telecommunications to transmit data packets over cellular networks. It is considered a part of the 2.5G network, which is an intermediate generation between 2G and 3G. 2.5G networks offer higher data transfer rates compared to 2G networks, and GPRS is the technology that enables this data transfer. Therefore, both terms refer to the same concept of using GPRS technology in mobile networks.

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  • 15. 

    What dose SLA stand for

    • Section Level Agreements

    • Service Level Arguments

    • Service Legal Agreements

    • Service Level Agreements

    Correct Answer
    A. Service Level Agreements
    Explanation
    SLA stands for Service Level Agreements. Service Level Agreements are contractual agreements between a service provider and its customers, specifying the level of service that will be provided. These agreements outline the performance metrics, responsibilities, and expectations of both parties. They ensure that the service provider meets the agreed-upon standards and addresses any issues or disputes that may arise. Service Level Agreements are commonly used in various industries, such as IT, telecommunications, and outsourcing, to ensure the quality and reliability of services provided.

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  • 16. 

    What is the 3rd Layer in the OSI model

    • Data Link

    • Network

    • Transport

    • Internet

    • Network Interface

    Correct Answer
    A. Network
    Explanation
    The 3rd layer in the OSI model is the Network layer. This layer is responsible for the logical addressing and routing of data packets across different networks. It ensures that data is delivered from the source to the destination by selecting the best path and managing network congestion. The Network layer also provides services such as fragmentation and reassembly of packets, error handling, and flow control.

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  • 17. 

    Types of Scanners (two required)

    • All in One

    • Brum

    • Handheld

    • Laser

    • Brocoli

    Correct Answer(s)
    A. All in One
    A. Handheld
    Explanation
    The given options include "All in One" and "Handheld" as the types of scanners. "All in One" refers to a scanner that combines multiple functions, such as scanning, printing, and copying, into a single device. "Handheld" refers to a portable scanner that can be held in hand and used to scan documents on the go. Both options are valid types of scanners and meet the criteria mentioned in the question.

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  • 18. 

    What should you not do, to an angry customer

    • Sympathise with the customer

    • Put the customer on hold

    • Threaten them

    • Let the customer explain the problem withought interupting them

    • Other the customer some cheese

    Correct Answer(s)
    A. Put the customer on hold
    A. Threaten them
    A. Other the customer some cheese
    Explanation
    To effectively handle an angry customer, it is important not to put them on hold as this can further escalate their frustration. Threatening the customer is also inappropriate as it can worsen the situation and damage the relationship. Offering the customer some cheese is not a relevant action to address their concerns. However, sympathizing with the customer and allowing them to explain the problem without interruption can help to de-escalate the situation and show empathy towards their concerns.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Sep 21, 2009
    Quiz Created by
    Rumsey572
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