Chi Assessment Day 2

10 Questions | By Eteendra | Updated: Mar 20, 2022 | Attempts: 122

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ACTIVE DIRECTORY & OUTLOOK

Questions and Answers

1.

In Servicedesk analyst stand point role are confined to -- -------
- A.
  
  A) Resetting passwords ,Unlocking accounts , Checking if account is disabled/ expired
- B.
  
  B) Resetting passwords , Checking if account is disabled/ expired
- C.
  
  C) Resetting passwords ,Unlocking accounts , Checking if account is disabled/ expired, creating new accounts
- D.
  
  D) All of above
2.

In the below given option find the correct application list in which all of the CHI applications are integrated with active directory
- A.
  
  A) ClairVia (Care Value), Clarity, Outlook Web Access
- B.
  
  B) Bomgar, Central Logic, PatientKeeper (MDI),
- C.
  
  C) ClairVia (Care Value), Meditech, cerner
- D.
  
  D) A and B
3.

What is the web link to open Active Directory?
- A.
  
  A) Https://home.catholichealth.net/CHIHelpDesk
- B.
  
  B) Http://catholichealth.net/CHIHelpDesk
- C.
  
  C) http://support.catholichealth.net/ad
- D.
  
  D) Http://adweb.catholichealth.net/CHIHelpDesk
4.

4. Which the below option can we choose to search a user in Active Directory?
- A.
  
  User's last name
- B.
  
  User's first name and last name
- C.
  
  User's username
- D.
  
  All of the above
5.

What should we do when account expires in Active Directory?
- A.
  
  A) Help the customer to activate the account
- B.
  
  B) Inform the customer to contact the respective supervisor for approval
- C.
  
  C) Unlock the account
- D.
  
  D) None of the above
6.

Find the correct KB Article to Unlock a User Account in Active Directory
- A.
  
  A) KB # 1564
- B.
  
  B) KB # 1566
- C.
  
  C) KB # 1341
- D.
  
  D) KB # 1535
7.

Find the correct KB Article to Unlock Active Directory User Accounts in ActiveRoles Server
- A.
  
  A) KB # 1564
- B.
  
  B) KB # 1569
- C.
  
  C) KB # 1341
- D.
  
  D) KB # 1535
8.

Which ID we use to login in CHI Outlook
- A.
  
  A) User has to provide respective hospital AD ID.
- B.
  
  B) User’s CHI AD ID & .
- C.
  
  C) User has to provide the Outlook ID
- D.
  
  D) User has to use the SMTP user name and password.
9.

Find the correct KB Article to Delegates in MS Outlook / SITES: ALL
- A.
  
  A) KB # G7Z-NTZ-EKN-F1J
- B.
  
  B) KB # K1J-OZJ-D2M-PRU
- C.
  
  C) KB # P8F-S40-LBT-SUN
- D.
  
  D) KB # 1468
10.

Find the correct KB Article to Outlook Web Access Requires Sign On When Opening Any Email / SITES: ALL
- A.
  
  A) KB # G7Z-NTZ-EKN-F1J
- B.
  
  B) KB # K1J-OZJ-D2M-PRU
- C.
  
  C) KB # P8F-S40-LBT-SUN
- D.
  
  D) KB # 447