Chi Assessment Day 2

10 Questions | Total Attempts: 100

SettingsSettingsSettings
Please wait...
Assessment Quizzes & Trivia

ACTIVE DIRECTORY & OUTLOOK


Questions and Answers
  • 1. 
    In Servicedesk analyst stand point role are confined to -- -------
    • A. 

      A) Resetting passwords ,Unlocking accounts , Checking if account is disabled/ expired

    • B. 

      B) Resetting passwords , Checking if account is disabled/ expired

    • C. 

      C) Resetting passwords ,Unlocking accounts , Checking if account is disabled/ expired, creating new accounts

    • D. 

      D) All of above

  • 2. 
    In the below given option find the correct application list in which all of the CHI applications are integrated with active directory
    • A. 

      A) ClairVia (Care Value), Clarity, Outlook Web Access

    • B. 

      B) Bomgar, Central Logic, PatientKeeper (MDI),

    • C. 

      C) ClairVia (Care Value), Meditech, cerner

    • D. 

      D) A and B

  • 3. 
    What is the web link to open Active Directory?
    • A. 

      A) Https://home.catholichealth.net/CHIHelpDesk

    • B. 

      B) Http://catholichealth.net/CHIHelpDesk

    • C. 

      C) http://support.catholichealth.net/ad

    • D. 

      D) Http://adweb.catholichealth.net/CHIHelpDesk

  • 4. 
    4.     Which the below option can we choose to search a user in Active Directory?
    • A. 

      User's last name

    • B. 

      User's first name and last name

    • C. 

      User's username

    • D. 

      All of the above

  • 5. 
    What should we do when account expires in Active Directory?
    • A. 

      A) Help the customer to activate the account

    • B. 

      B) Inform the customer to contact the respective supervisor for approval

    • C. 

      C) Unlock the account

    • D. 

      D) None of the above

  • 6. 
    Find the correct KB Article to Unlock a User Account in Active Directory
    • A. 

      A) KB # 1564

    • B. 

      B) KB # 1566

    • C. 

      C) KB # 1341

    • D. 

      D) KB # 1535

  • 7. 
    Find the correct KB Article to Unlock Active Directory User Accounts in ActiveRoles Server
    • A. 

      A) KB # 1564

    • B. 

      B) KB # 1569

    • C. 

      C) KB # 1341

    • D. 

      D) KB # 1535

  • 8. 
    Which ID we use to login in CHI Outlook
    • A. 

      A) User has to provide respective hospital AD ID.

    • B. 

      B) User’s CHI AD ID & .

    • C. 

      C) User has to provide the Outlook ID

    • D. 

      D) User has to use the SMTP user name and password.

  • 9. 
    Find the correct KB Article to Delegates in MS Outlook / SITES: ALL
    • A. 

      A) KB # G7Z-NTZ-EKN-F1J

    • B. 

      B) KB # K1J-OZJ-D2M-PRU

    • C. 

      C) KB # P8F-S40-LBT-SUN

    • D. 

      D) KB # 1468

  • 10. 
    Find the correct KB Article to Outlook Web Access Requires Sign On When Opening Any Email / SITES: ALL
    • A. 

      A) KB # G7Z-NTZ-EKN-F1J

    • B. 

      B) KB # K1J-OZJ-D2M-PRU

    • C. 

      C) KB # P8F-S40-LBT-SUN

    • D. 

      D) KB # 447

Back to Top Back to top