CHI ASSESSMENT DAY 1 evaluates knowledge on using the Remedy system, focusing on URL access, user search preferences, ticket priority determination, login credentials, and navigation for user information and audit logs.
A) First name
B) Phone number
C) email address
D) Last name
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A) user id
B) domain/username
C) email address
D) domain_username
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A) issue
B) status
C) resolution
D) priority
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A) Functions tab
B) customer details tab
C) Work info tab
D) None of the above
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A) user
B) customer
C) assignee
D) None of the above
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A) assignee
B) releationship
C) resolution
D) escalation
Rate this question:
A) High
B) Medium
C) Critical
D) Low
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A) In functions tab
B) Links tab
C) General tab
D) Resolution tab
Rate this question:
A) In fuctions tab
B) In links tab
C) In incident tab
D) Workinfo tab
Rate this question:
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