Staff Legal Terms & Conditions

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Staff Legal Terms & Conditions - Quiz


READ THE FOLLOWING CAREFULLY
Insert your full name (first and last) in the required cell, together with a valid email where prompted.
You are being tested on your knowledge of the Cherry Hill Tuition terms and conditions which are legally binding. You must ensure your answers are correct at each stage to avoid retraining or disciplinary measures being taken as a result of you not knowing your working duties and role.
Once you click NEXT, your answers are final and cannot be changed. Read every answer of every question carefully.
Your IP address will be recorded at each attempt.


Questions and Answers
  • 1. 

    A tutor is required to maintain strict discipline during lesson time. Under no circumstance should a child be rude or disrespectful towards a tutor. If such negative behaviour ensues, the tutor is expected to discipline the child immediately.   In the event that a child misbehaves, what action would you take?

    • A.

      One verbal warning, and then instruct pupil to stand outside the classroom for a few minutes. If problem repeats, or if child refuses to stand outside, I will instruct a good pupil to go to the reception with a written note asking for a manager to assist.

    • B.

      Speak nicely to the pupil to ask him/her to stop misbehaving. If the pupil keeps misbehaving, I will politely keep asking until I get through to him/her. I understand this approach will reduce my teaching time and thus affect my productivity overall.

    • C.

      Warn the child verbally. If they repeat the misdemeanour I will physically grab the child by the arm and push them out of the class. I will not let them back in.

    • D.

      Ignore the child until they get bored of disturbing the class.

    Correct Answer
    A. One verbal warning, and then instruct pupil to stand outside the classroom for a few minutes. If problem repeats, or if child refuses to stand outside, I will instruct a good pupil to go to the reception with a written note asking for a manager to assist.
    Explanation
    The correct answer is to give one verbal warning and then instruct the pupil to stand outside the classroom for a few minutes. If the problem continues or if the child refuses to stand outside, the tutor should ask a good pupil to go to the reception with a written note asking for a manager to assist. This approach maintains discipline and ensures that the tutor is taking appropriate action to address the misbehavior. It also involves seeking additional help from a manager if necessary, showing that the tutor is following proper protocol in handling the situation.

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  • 2. 

    CLASSROOM ETIQUETTE Pupils and Tutors must abide by certain standards when participating at Cherry Hill. Address the following scenario:   In a class of four pupils, only one child attends on time at 5pm. The others are on their way and are expected to arrive in five minutes or so. Which of the following will you abide to:

    • A.

      Wait for all pupils to be present before starting my class.

    • B.

      Start immediately with the one pupil and go over his/her homework for up to ten minutes. After ten minutes, I will start the lesson regardless of whether any of my other pupils turn up. If other pupils turn up within ten minutes I will best assess whether to go over their homework or start the lesson.

    • C.

      Play games with the one attending pupil until the other pupils turn up.

    • D.

      Ask the child to go to the manager so they can be placed in another class, thus allowing me to put my feet up and relax.

    Correct Answer
    B. Start immediately with the one pupil and go over his/her homework for up to ten minutes. After ten minutes, I will start the lesson regardless of whether any of my other pupils turn up. If other pupils turn up within ten minutes I will best assess whether to go over their homework or start the lesson.
    Explanation
    The correct answer is to start immediately with the one pupil and go over their homework for up to ten minutes. After ten minutes, the teacher should start the lesson regardless of whether the other pupils have arrived. If the other pupils arrive within ten minutes, the teacher can assess whether to go over their homework or start the lesson. This option shows respect for the punctuality of the one pupil who arrived on time and ensures that their time is utilized effectively. It also allows for flexibility in accommodating the late arrivals without disrupting the flow of the lesson.

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  • 3. 

    Are pupil breaks allowed during lesson time?

    • A.

      Yes, pupil breaks are allowed

    • B.

      No, pupil breaks are not allowed

    Correct Answer
    B. No, pupil breaks are not allowed
    Explanation
    According to the given answer, pupil breaks are not allowed during lesson time. This means that students are not permitted to take breaks from their lessons.

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  • 4. 

    Is food or drink allowed on desks?

    • A.

      Yes, food and drink are allowed on the desk

    • B.

      No food and/or drink are not allowed on desks.

    Correct Answer
    B. No food and/or drink are not allowed on desks.
    Explanation
    The answer states that food and/or drink are not allowed on desks. This means that it is not permitted to have food or drink on the desk.

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  • 5. 

    If you need to leave the class to attend to the WC or the reception, what will you do?

    • A.

      Just leave randomly, leaving the class unattended. I will not worry that one of the children left behind may act irresponsibly and suffer injury.

    • B.

      Ask an admin member or manager to cover me (whether in person or via a note) so the children are never left unattended. Or I may send a pupil to the reception to support my needs (e.g. for a marker pen).

    • C.

      Send the children to another class until I get back. I will not be concerned that this may be highly disruptive to the other class and my pupils

    Correct Answer
    B. Ask an admin member or manager to cover me (whether in person or via a note) so the children are never left unattended. Or I may send a pupil to the reception to support my needs (e.g. for a marker pen).
    Explanation
    The correct answer is to ask an admin member or manager to cover the teacher or send a pupil to the reception for assistance. This ensures that the children are never left unattended, minimizing the risk of any irresponsible behavior or injury. It also shows responsibility towards the safety and well-being of the students. Sending the children to another class may disrupt the other class and the teacher's own pupils, which is not an ideal solution.

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  • 6. 

    Pupils asking for toilet breaks should be carefully monitored to ensure their request is legitimate. If they do go on a break, how many pupils will you allow to leave at the same time?

    • A.

      One child at a time may leave the class.

    • B.

      Two children at a time may leave the class.

    • C.

      Three children at a time may leave the class.

    • D.

      Four children at a time may leave the class.

    Correct Answer
    A. One child at a time may leave the class.
    Explanation
    The correct answer is "One child at a time may leave the class." This is because allowing only one child to leave at a time ensures that the teacher can properly monitor and supervise each pupil's bathroom break. It also helps maintain discipline and prevents any potential disruptions or misuse of the privilege. Allowing more than one child to leave at a time may increase the chances of misbehavior or unsupervised activities outside the classroom.

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  • 7. 

    For pupils and tutors, all entertainment gadgets, including mobile phones must remain out of sight. To ensure you as a tutor understand the Cherry Hill rules on mobile phones, please address the following.

    • A.

      I am allowed to use my phone to text during lesson time.

    • B.

      I am only allowed to use my phone for emergency calls.

    • C.

      I can use my phone but not to make calls or texts. I can use it to read the time if I need to.

    • D.

      My phone must be switched off. I understand that if I am caught texting or calling from my phone, I may lose my job at Cherry Hill.

    Correct Answer
    D. My phone must be switched off. I understand that if I am caught texting or calling from my phone, I may lose my job at Cherry Hill.
    Explanation
    The correct answer is "My phone must be switched off. I understand that if I am caught texting or calling from my phone, I may lose my job at Cherry Hill." This answer is correct because it aligns with the rule stated in the passage that all entertainment gadgets, including mobile phones, must remain out of sight. It also emphasizes the consequence of not following this rule, which is losing one's job at Cherry Hill.

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  • 8. 

    Are children permitted to write on whiteboards?

    • A.

      Yes they can write on whiteboards.

    • B.

      No they cannot write on whiteboards.

    Correct Answer
    B. No they cannot write on whiteboards.
    Explanation
    Children cannot write on whiteboards because they may not have the necessary motor skills or control to write neatly. Additionally, writing on whiteboards requires the use of dry erase markers, which can be messy and difficult for children to handle properly. It is also possible that writing on whiteboards may be discouraged to prevent damage to the whiteboard surface or to ensure that the whiteboard remains clean and usable for other purposes.

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  • 9. 

    Are you allowed to use swear words or use slang to get your message across when communicating with pupils?

    • A.

      Yes, I can use slang words and swear.

    • B.

      No, I can never use slang words or swear.

    Correct Answer
    B. No, I can never use slang words or swear.
    Explanation
    The correct answer is "No, I can never use slang words or swear." This is because as an educator, it is important to maintain a professional and respectful environment when communicating with pupils. Using slang words or swear words can be inappropriate and disrespectful, and may negatively impact the learning experience for students. It is important to model appropriate language and behavior for students and create a positive and respectful learning environment.

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  • 10. 

    Your classroom will normally be clean before you start your lesson. Tutors are responsible for ensuring all pupils keep their classroom tidy. If a child drops scrap paper on the floor, what will you do?

    • A.

      I will ask them to pick up the rubbish and place it in the bin.

    • B.

      I will ignore it.

    • C.

      I will pick their rubbish up myself.

    • D.

      I will send a note to the reception to ask for a cleaner to clean the rubbish.

    Correct Answer
    A. I will ask them to pick up the rubbish and place it in the bin.
    Explanation
    The correct answer is to ask the child to pick up the rubbish and place it in the bin. This promotes responsibility and accountability for their actions, as well as maintaining a clean and tidy classroom environment. It also teaches them the importance of cleanliness and taking care of their surroundings.

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  • 11. 

    Before every child speaks, what must they be told to do?

    • A.

      Put up their hand to get your attention and permission to speak.

    • B.

      Verbally ask for permission to speak.

    • C.

      They don’t really need to do anything. I allow all pupils to talk at the same time, even though I understand that I may not hear what each of them is saying and that they may all start shouting just to be heard.

    Correct Answer
    A. Put up their hand to get your attention and permission to speak.
    Explanation
    The correct answer is "Put up their hand to get your attention and permission to speak." This answer is supported by the statement in the question that says "Before every child speaks, what must they be told to do?" This implies that there is a specific action that needs to be taken before speaking, and putting up their hand is a commonly used method in many classrooms to indicate a desire to speak and gain the teacher's attention.

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  • 12. 

    CLASSWORK All lessons should follow an organised format. Which of the following formats will you follow?

    • A.

      Ask children to go straight to questions in an attempt to answer them without help.

    • B.

      Talk for as long as I can, explaining myself over and over again until I think the children understand what they are doing.

    • C.

      I understand that the average person can listen to my spoken instructions for no more than 10 minutes at any one time. Hence, I will provide written notes which the pupils will copy down. Then give examples if I can. Then set questions from the programs, or a text book. I will mark work throughout the periods when I am not verbally supporting the pupils or writing notes.

    • D.

      I will leave the pupils to make their own decisions. I will get their feedback and do what they tell me to do.

    Correct Answer
    C. I understand that the average person can listen to my spoken instructions for no more than 10 minutes at any one time. Hence, I will provide written notes which the pupils will copy down. Then give examples if I can. Then set questions from the programs, or a text book. I will mark work throughout the periods when I am not verbally supporting the pupils or writing notes.
    Explanation
    The correct answer is the format that includes providing written notes for the students to copy down, giving examples, and setting questions from programs or a textbook. This format acknowledges the limited attention span of the average person and ensures that the students have written material to refer to. Additionally, marking work during periods of independent work helps to provide feedback and support to the students.

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  • 13. 

    Tutors should always come prepared with material to teach. In some cases, material has been prepared for our tutors in the form of programs. Which of the following rules is applicable to the programs?

    • A.

      If I finish my lesson program early, I will go on to the next lesson a week early. I will try my best to rush the program so that the children finish everything before they are meant to. I will not concern myself with the fact that they may not understand the work.

    • B.

      I will do the section B homework in the lesson if I have time.

    • C.

      I will never do the related section B homework in the lesson, nor will I ever move forward to the next lesson(s) early. Instead, if I finish my current lesson early, I will add more questions and/or do revision from previous lessons and previous months.

    Correct Answer
    C. I will never do the related section B homework in the lesson, nor will I ever move forward to the next lesson(s) early. Instead, if I finish my current lesson early, I will add more questions and/or do revision from previous lessons and previous months.
    Explanation
    The applicable rule to the programs is that the tutor should never do the related section B homework in the lesson, nor should they move forward to the next lesson(s) early. Instead, if they finish the current lesson early, they should add more questions and/or do revision from previous lessons and previous months. This shows that the tutor prioritizes thorough understanding and reinforcement of the material over rushing through the program without considering the students' comprehension.

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  • 14. 

    If a catch up student attends your class, which of the following applies?

    • A.

      The catch up student will do the work they have missed from their class and I will try my best to supervise them.

    • B.

      The catch up student will do the work I am covering with my own class.

    • C.

      The catch up student can just sit there and do what they want.

    Correct Answer
    A. The catch up student will do the work they have missed from their class and I will try my best to supervise them.
    Explanation
    The correct answer is that the catch up student will do the work they have missed from their class and the teacher will try their best to supervise them. This means that the teacher will make sure the catch up student has the necessary materials and resources to complete the missed work, and will provide guidance and support as needed. The teacher will also monitor the catch up student's progress and offer assistance if necessary.

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  • 15. 

    REGISTER   Registers must be completed for every lesson. You must scan over homework to ensure you are happy with the effort put in by the pupil. Which of the following is applicable?

    • A.

      I will fill in my register within 30 minutes of the lesson starting.

    • B.

      Anytime before the end of the lesson.

    • C.

      I understand that I do not need to fill in a register and will do it whenever I feel necessary.

    Correct Answer
    A. I will fill in my register within 30 minutes of the lesson starting.
    Explanation
    The correct answer is "I will fill in my register within 30 minutes of the lesson starting" because it indicates a specific time frame for completing the task. This ensures that the register is completed in a timely manner and allows for efficient record-keeping.

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  • 16. 

    HOMEWORK   Homework must always be set, unless omissions are approved by a manager. Which of the following best sums up your duties with pupil homework?

    • A.

      Homework and classwork does not always need to be marked. I will make sure pupils record their homework on their homework sheet 30 minutes before the end of the lesson. I will encourage every child to do their homework within three days of it being set.

    • B.

      Homework must be marked and classwork must be marked, preferably within lesson time. I will make sure pupils record their homework on their homework sheet 30 minutes before the end of the lesson. I will encourage every child to do their homework within three days of it being set.

    Correct Answer
    B. Homework must be marked and classwork must be marked, preferably within lesson time. I will make sure pupils record their homework on their homework sheet 30 minutes before the end of the lesson. I will encourage every child to do their homework within three days of it being set.
    Explanation
    The correct answer states that homework and classwork must be marked, preferably within lesson time. It also mentions that the teacher will ensure that pupils record their homework on their homework sheet before the end of the lesson and will encourage every child to complete their homework within three days. This answer aligns with the statement in the question that homework must always be set and implies that it should also be assessed.

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  • 17. 

    LESSON CONTENT Lesson time must be used to teach Cherry Hill pupils. Which of the following is true?

    • A.

      I may be dismissed if I am caught performing a task unrelated to Cherry Hill during my working time.

    • B.

      I will be dismissed if I perform tasks related to Cherry Hill work during my teaching time.

    Correct Answer
    A. I may be dismissed if I am caught performing a task unrelated to Cherry Hill during my working time.
    Explanation
    The correct answer is "I may be dismissed if I am caught performing a task unrelated to Cherry Hill during my working time." This means that if a teacher is caught doing something unrelated to their work at Cherry Hill during their designated working time, they could potentially face dismissal. It emphasizes the importance of using lesson time to focus on teaching Cherry Hill pupils and not engaging in unrelated tasks.

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  • 18. 

    Are you allowed to take material from your register home without permission?

    • A.

      Yes, I am allowed to take material from my register home without permission.

    • B.

      No, I am not allowed to take material from my register home without permission.

    Correct Answer
    B. No, I am not allowed to take material from my register home without permission.
    Explanation
    Taking material from the register home without permission is not allowed.

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  • 19. 

    CONFLICT OF INTEREST   Whilst you are working at Cherry Hill, which of the following is true?

    • A.

      I am not allowed to tutor outside of Cherry Hill. I may be dismissed if this is proven to be the case.

    • B.

      I can tutor outside of Cherry Hill and do not need to mention this to anyone.

    Correct Answer
    A. I am not allowed to tutor outside of Cherry Hill. I may be dismissed if this is proven to be the case.
    Explanation
    Working at Cherry Hill prohibits tutoring outside of the organization. Violating this policy can result in dismissal.

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  • 20. 

    If you are approached by a parent for any reason, you should ask them to refer their question(s) to the reception or a manager. If you are approached by a child or a parent of a child at Cherry Hill for outside tuition, which of the following applies?

    • A.

      I will be dismissed if I entertain a request by a parent to tutor their child outside of Cherry Hill.

    • B.

      I will not be dismissed if I entertain a request by a parent.

    Correct Answer
    A. I will be dismissed if I entertain a request by a parent to tutor their child outside of Cherry Hill.
    Explanation
    If a parent approaches you at Cherry Hill for outside tuition, you should ask them to refer their question to the reception or a manager. Entertaining a request by a parent to tutor their child outside of Cherry Hill would result in dismissal.

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  • 21. 

    Do you understand that Cherry Hill may ask a trusted parent to approach you to test your resolve and understanding of the request described immediately above?

    • A.

      Yes, I understand that Cherry Hill may ask a parent to approach me to ensure I understand the rules.

    • B.

      No, I do not understand that Cherry Hill may ask a parent to approach me to ensure I understand the rules.

    Correct Answer
    A. Yes, I understand that Cherry Hill may ask a parent to approach me to ensure I understand the rules.
    Explanation
    The explanation for the given correct answer is that the person understands and acknowledges that Cherry Hill may use a trusted parent to approach them in order to test their resolve and understanding of the request described earlier. This means that they are aware that Cherry Hill may take this measure to ensure that they fully comprehend the rules and guidelines.

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  • 22. 

    Due to the nature and responsibility of your position, we are required to ensure there is no risk posed to the children you are managing. Will you inform Cherry Hill of all other job positions you undertake outside of Cherry Hill to ensure there is no conflict of interest?

    • A.

      Yes, I will inform Cherry Hill of other jobs I undertake.

    • B.

      No, I will not inform Cherry Hill of other jobs I undertake

    Correct Answer
    A. Yes, I will inform Cherry Hill of other jobs I undertake.
    Explanation
    The correct answer is "Yes, I will inform Cherry Hill of other jobs I undertake." This is the appropriate response because it shows a willingness to be transparent and open about any other job positions the individual may have outside of Cherry Hill. By informing Cherry Hill of these other jobs, the individual is ensuring that there is no conflict of interest and that they are able to fulfill their responsibilities effectively without any potential risks to the children they are managing.

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  • 23. 

    Will you use your time to solicit business (sell products or services) to other staff, pupils and parents when working at Cherry Hill?

    • A.

      Yes, I will solicit business, to include selling my relative’s/friend’s German/French/Spanish/etc. tuition services to pupils, when I am at Cherry Hill.

    • B.

      No, I will not use the Cherry Hill working environment to solicit business.

    Correct Answer
    B. No, I will not use the Cherry Hill working environment to solicit business.
    Explanation
    The correct answer is "No, I will not use the Cherry Hill working environment to solicit business." This means that the person will not engage in selling products or services to other staff, pupils, or parents while working at Cherry Hill. They will not use their time at Cherry Hill to promote or advertise any business activities.

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  • 24. 

    DFE GOVERNMENT REGULATIONS – LEGAL REQUIREMENTS Cherry Hill abides by all terms defined by British law. The following terms must be understood critically by all tutors. Breaches will not only result in dismissal, but must be reported to the police. Which of the following is not true?

    • A.

      I will never discuss or disclose personal matters/information about myself with students. I will deny answers to any child or parent that requests personal information.

    • B.

      I expressly agree not to request personal information from any child or their parent.

    • C.

      I expressly agree not to accept personal information from any child or their parent.

    • D.

      I agree not to liase with Cherry Hill children through the internet, whether via MSN (or similar) or Facebook/Twitter or any other internet based device.

    • E.

      I agree not to give personal information out, whether it be my own or a third parties.

    • F.

      I am allowed to invite good pupils to my house for a study club when I have time.

    Correct Answer
    F. I am allowed to invite good pupils to my house for a study club when I have time.
    Explanation
    The correct answer is "I am allowed to invite good pupils to my house for a study club when I have time." This statement contradicts the previous terms mentioned, which strictly prohibit tutors from discussing or disclosing personal information, requesting personal information, accepting personal information, and liaising with students through the internet. Inviting students to one's house for a study club would involve personal interaction and potentially the exchange of personal information, which goes against the regulations set by Cherry Hill.

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  • 25. 

    MATERIAL COPYRIGHT Copyright law protects Cherry Hill material, to include its publications (programs of study) and any other printed material. Which of the following applies to you?

    • A.

      I may be sued in a civil court if I use any Cherry Hill material outside of Cherry Hill.

    • B.

      I may be sued if I use Cherry Hill material whilst working at Cherry Hill.

    Correct Answer
    A. I may be sued in a civil court if I use any Cherry Hill material outside of Cherry Hill.
    Explanation
    The correct answer is "I may be sued in a civil court if I use any Cherry Hill material outside of Cherry Hill." This means that if someone uses any Cherry Hill material outside of Cherry Hill without proper authorization, they may face legal consequences and may be sued in a civil court. This answer indicates the potential legal implications of using Cherry Hill material without permission.

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  • 26. 

    ATTENDANCE & PUNCTUALITY Which of the following is not true:

    • A.

      Tutors at Cherry Hill are paid per hour for working hours completed. Tutors are expected to attend at least five minutes before the start of their lesson to ensure they are ready to teach on time.

    • B.

      Absent tutors must fill in an absence form stating their reason for being absent. Tutors attending work late are expected to fill in a late form stating their reason for being late.

    • C.

      Two weeks notice must be given for planned time off, whether for holidays or otherwise, to allow proper cover to be organised.

    • D.

      Absences should be made up for by means of cover/replacement lessons.

    • E.

      I will not be at risk of losing my job if I attend work late or if I am frequently absent without notice.

    • F.

      In the event that I leave Cherry Hill, I must give one months notice to allow a suitable replacement to be found for my classes. I will not tell my students I am leaving until I am told by a manager that their parents have been advised of the new tutor.

    Correct Answer
    E. I will not be at risk of losing my job if I attend work late or if I am frequently absent without notice.
    Explanation
    The answer is "I will not be at risk of losing my job if I attend work late or if I am frequently absent without notice." This statement contradicts the previous statements that mention the expectation for tutors to attend work on time and fill in absence or late forms. It implies that attendance and punctuality are not important factors in job security, which goes against the overall theme of the passage.

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  • 27. 

    PAY When should you expect your pay?

    • A.

      On or around the 12th day of each month, for all work completed the previous month. For example, on or around the 12 November, I will be paid for all hours completed in October.

    • B.

      I will be paid on the 1st day of each month.

    • C.

      I will be paid once a year.

    Correct Answer
    A. On or around the 12th day of each month, for all work completed the previous month. For example, on or around the 12 November, I will be paid for all hours completed in October.
    Explanation
    Employees should expect their pay on or around the 12th day of each month for all work completed in the previous month. For instance, if an employee completes work in October, they can anticipate receiving their pay on or around November 12th. This indicates that pay is issued monthly, rather than on the 1st day of each month or once a year.

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  • 28. 

    APPEARANCE & PRESENTATION How will you dress when you attend Cherry Hill?

    • A.

      I can dress in jeans and trainers or however I feel like.

    • B.

      I must dress formally (shirt/tie/blouse/trousers/shoes etc.) whenever working at Cherry Hill. If I do not dress properly and there is no valid reason, I am at risk of being sent home and disciplined. I also understand that all extreme piercings, tattoos and abnormal fashion will remain out of sight as these may negatively influence the pupils.

    Correct Answer
    B. I must dress formally (shirt/tie/blouse/trousers/shoes etc.) whenever working at Cherry Hill. If I do not dress properly and there is no valid reason, I am at risk of being sent home and disciplined. I also understand that all extreme piercings, tattoos and abnormal fashion will remain out of sight as these may negatively influence the pupils.
    Explanation
    The correct answer states that when attending Cherry Hill, one must dress formally and follow a specific dress code that includes wearing a shirt, tie, blouse, trousers, and shoes. Failure to dress properly without a valid reason may result in being sent home and disciplined. Additionally, any extreme piercings, tattoos, or abnormal fashion should be kept out of sight to avoid negatively influencing the pupils.

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  • 29. 

    POSITIVE ATTITUDE Sharing a negative attitude with pupils will generally undermine performance. Good spirit and positive encouragement act to raise standards and improve the quality of a study environment. Tutors are expected to carry a positive attitude when present at Cherry Hill. Address the following example in light of this. A classroom is a little cold. A pupil uses the cold to exaggerate that he cannot work. Ultimately his laziness prevails and his performance in the lesson is at risk of being unproductive. Which of the following would apply from a good tutor or leader?

    • A.

      Play down the impact of the cold and say that it is not that cold at all; in turn encouraging the child to work. Without the class members knowing, the tutor will subtly ask the reception to turn up the heat.

    • B.

      Complain/Whinge/Moan with the children that it is really cold and that they too cannot be bothered to work.

    • C.

      Blame the building for being rubbish, effectively fuelling the child not to concentrate or study productively. In turn I will undermine myself and the establishment I work for.

    Correct Answer
    A. Play down the impact of the cold and say that it is not that cold at all; in turn encouraging the child to work. Without the class members knowing, the tutor will subtly ask the reception to turn up the heat.
    Explanation
    A good tutor or leader would play down the impact of the cold and encourage the child to work. By downplaying the cold, the tutor is promoting a positive attitude and creating a productive study environment. Additionally, by subtly asking the reception to turn up the heat, the tutor is taking proactive steps to address the issue without complaining or blaming the building. This approach maintains a positive atmosphere and helps to ensure that the child's performance is not negatively affected by the cold.

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