Functions And Role Of Cashier! Trivia Questions Quiz

11 Questions | Total Attempts: 530

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Functions And Role Of Cashier! Trivia Questions Quiz - Quiz

Trivia Questions Quiz on Functions and Role Of Cashier! A cashier’s primary purpose in an organization is to ensure that money once received in recorded correctly, and if it is removed from the register, it is properly recorded too. Are you ready for the cashier job? Take up this quiz and see if you have what it takes for the position.


Questions and Answers
  • 1. 
    Which of the following Micros cards are acceptable to be used by an hourly cashier?
    • A. 

      A card registered to any cashier of the same position

    • B. 

      The card belonging to the student supervisor on that shift

    • C. 

      A card registered to the current cashier only

    • D. 

      Any Micros card may be used by any cashier

  • 2. 
    Which of the following are positive examples of customer service? 
    • A. 

      Greeting the customer at the register

    • B. 

      Smiling

    • C. 

      Texting while interacting with the customer

    • D. 

      Conversing with other employees while ringing up a customer

  • 3. 
    When a customer is paying with a form of payment other than I-BUCKs or Campus Access, they must present an IU student Identification card in order to be tax-exempt.
    • A. 

      True

    • B. 

      False

  • 4. 
    RPS accepts checks as a form of payment as long as the customer has two forms of photo identification.
    • A. 

      True

    • B. 

      False

  • 5. 
    It is acceptable for an employee to eat at any location in reading for their employee meal.
    • A. 

      True

    • B. 

      False

  • 6. 
    It is acceptable for a student to pay with both I-BUCKs and a credit card if their I-BUCKs balance is too low to complete a purchase.
    • A. 

      True

    • B. 

      False

  • 7. 
    If you have had several cash transactions and the drawer is running low on $1 bills, what should you do?
    • A. 

      Give customers change in quarters instead of dollars

    • B. 

      Ask a supervisor to change out some larger bills to get more $1 bills

    • C. 

      Ask customers if they have smaller bills or an alternate form of payment

    • D. 

      Leave the register to go to the office and ask for change

  • 8. 
    If a customer pays for items totaling $5.37 with a $20 bill, which of the following options describes the change they should receive?
    • A. 

      One $10 bill, one $5 bills, one quarter, one dime, and three pennies

    • B. 

      One $10 bill, four $1 bills, two quarters, one dime, and three pennies

    • C. 

      One $10 bill, one $5 bill, two quarters, one dime, and three pennies

    • D. 

      One $10 bill, four $1 bills, two quarters, two dimes, and three pennies

  • 9. 
    If a customer has a question or concern that you aren't sure how to respond to, what should you do?
    • A. 

      Say "I don't know."

    • B. 

      Make up an answer

    • C. 

      Direct the customer to a different RPS location

    • D. 

      Direct the customer to a supervisor

  • 10. 
    Dasani water bottles may be purchased as a part of the employee meal.
    • A. 

      True

    • B. 

      False

  • 11. 
    If a customer's total is $2.45 and they pay with a $5 bill, how much should they receive in change?
    • A. 

      $3.55

    • B. 

      $2.35

    • C. 

      $3.45

    • D. 

      $2.55

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