You will need to complete this exam and score at least a 90% in order to be certified to complete BK visits. We look forward to your participation on the BK Clean & Safe / Guest Priority program.
Uncooked chicken, specialty items, or jalapeno peppers
Raw beef patties (burgers & Whopper)
Uncooked and cooked veggie patties
Cooked and/or ready-to-eat product
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True
False
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4 hours, 8 hours, 2 hours
2 hours, 4 hours, 8 hours
4 hours, 8 hours, 4 hours
4 hours, 4 hours, 8 hours
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Uncooked chicken, specialty items, or jalapeno peppers
Raw beef patties (burgers & Whopper)
Uncooked and cooked veggie patties
Cooked and/or ready-to-eat product
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True
False
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The parapet is the top border around the restaurant; the soffit is the overhang below.
The soffit is the top border around the restaurant; the parapet is the overhang below.
These are interchangeable
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Clean & Safe
Guest Priority – Exterior
Guest Priority – FOH
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Patty 1
Patty 2
Either is fine – both should be at the proper temperature out of the broiler
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Open a package and take a direct food temperature
Pierce a sealed package with your thermometer
Sandwich your thermometer probe between two sealed packages
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True
False
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Uncooked chicken, specialty items, or jalapeno peppers
Raw beef patties (burgers & Whopper)
Uncooked and cooked veggie patties
Cooked and/or ready-to-eat product
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True
False
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Test a different sink
Recalibrate your thermometer
Retest the sink that had the out of compliance temp at the end of the visit
Cite a finding
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True
False
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Evaluate all areas excapt the exterior and the drive thru.
Mark all of the Guest Contact questions as NA (Not Applicable) in the iPAQ.
Ask the manager what areas they are responsible for cleaning, and only evaluate those areaas (and NA all questions they are not responsbile for).
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Bring it inside to get the amount refunded
Eat it as part of the taste test portion of the Guest Priority visit
Evaluate if the item was prepped to the BK specifications
You may keep or discard the item as long as you do not bring it into the restaurant.
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True
False
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When you arrive at the drive-thru window
Prior to evaluating the dining room portion of the Guest Priority visit
Prior to starting the Clean and Safe portion of the visit
4 hours, 2 hours
2 hours, 4 hours
2 hours, 2 hours
4 hours, 4 hours
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Clean & Safe
Guest Priority - Drive-thru order
Guest Priority - Exterior
Guest Priority - FOH
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Code Green
Code Orange
Code Red
No rating left on site
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3 missed dayparts in a 30 day period
3 missed dayparts in a 30 day period that are highlighted by the manager
No missed dayparts are acceptable
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True
False
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No facial hair is permitted
Mustaches, beards, and goatees are permitted
Beards are not permitted
Beards covering more than 25% of the face must be covered with a beard net.
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True
False
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Any areas not in good repair should be cited as a finding
Only areas with severe disrepair should be cited as a finding
We don’t cite for repair issues on the Guest Priority visit
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True
False
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Unit# 12345, Ref# BK2011I
Unit# 012345, Ref# BK2011
Unit# 12345, Ref# BK0100
Unit# 012345, Ref# BK2011I
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