Am B&b- Am's Role During Jfw

The AM should observe the performance of the TE in the call and give feedback by doing a post-call analysis. This involves analyzing the call after it has ended to identify any mistakes made by the TE and provide feedback on areas that need improvement. This helps in identifying strengths and weaknesses, improving performance, and ensuring better customer service in future calls.

The correct answer is c. Observe and Identify areas of improvement in TE and work on Coaching and skill development. This option shows a proactive approach to addressing the issue. Instead of getting frustrated or taking over the responsibilities, it suggests observing and identifying the areas where the TE needs improvement. By working on coaching and skill development, the TE can be equipped with the necessary skills to effectively do the In clinic Dr call, resulting in improved Dr conversions and prescriptions. This option promotes a supportive and constructive approach to problem-solving.

The correct answer is "let the TE do the detailing, sampling, and gifting." This option suggests that the AM should allow the TE (Team Member) to perform the tasks of detailing, sampling, and gifting. This approach promotes the TE's growth and development by giving them the opportunity to observe their performance and receive coaching. By allowing the TE to take on these responsibilities, the AM can also focus on other tasks and responsibilities.

At the end of the day, the AM should appreciate the TE for all that went well during the day and also tell him what all could have been done better. This approach allows for a balanced feedback session where the AM acknowledges the team's achievements and also provides constructive criticism for improvement. It promotes a positive and growth-oriented environment within the team.

The correct answer is to inform the TE at the beginning of the month after TP is ready. This is the most appropriate option because it allows the TE to plan and prepare for the joint fieldwork in advance. By informing the TE early in the month, they have enough time to coordinate their schedules and make necessary arrangements. Additionally, waiting until the TP is ready ensures that the necessary groundwork and preparations have been completed before informing the TE about the joint fieldwork.

The correct answer is 5. This suggests that the AM should induct a new TE for 5 days.

Given the situation, the best course of action would be to analyze the situation, approve Satish's leave request, and also remind him about the task that needs to be achieved in the remaining working days. This approach takes into consideration Satish's past leave history and acknowledges the importance of the task at hand. By reminding him about the task, it ensures that he is aware of the responsibilities and can plan accordingly to meet the targets.

In order to manage the situation of having vacancies in two high-performing HQ's while still achieving the objective as an Area Manager for the current month, it is important to look for the right candidate to fill the vacancy (option A). This ensures that the vacant territories are being managed by competent individuals who can maintain the performance levels. Additionally, visiting important top prescribers of the vacant territory HQ and ensuring that doctors continue to prescribe (option B) helps to maintain relationships and ensure that the business continues to thrive in those territories. Therefore, both options A and B are necessary steps to manage the situation effectively.

A normal day in the life of an Area Manager should ideally start with a morning telephone call with TE. This is because the Area Manager needs to have a clear understanding of the tasks and goals for the day, and a telephone call with TE can provide important updates, instructions, and guidance. It allows the Area Manager to align their activities with the overall objectives of the organization and ensures effective communication and coordination with the TE team.

When inducting a new TE, the AM should ensure that the TE has submitted his testimonials and joining report to HR. This is important for documentation and record-keeping purposes. The AM should also make sure that the TE has received a fieldwork bag and a Navdisha ID, which are essential for carrying out their work effectively. Additionally, the AM should ensure that the TE has received visual aid and other inputs necessary for their role. Therefore, all of the above options are correct and should be taken care of during the TE's induction process.

In order to manage the crisis of insufficient stock for a fast-moving brand, it is important to plan primary sales with other brands to bridge the gap. This is because the brand in question contributes to 15% of the total sales, which is a significant portion. By planning primary sales with other brands, it ensures that there is still a supply of products to meet customer demand and prevent any potential loss of sales or customers. This proactive approach addresses the issue and helps maintain business continuity.

In this situation, the best approach is to discuss with the team the need for the availability of the new product. By asking for solution options and providing the benefits of maintaining the required inventory, you can encourage your team to find ways to address the stockist's concerns. This approach promotes teamwork and empowers the team to come up with creative solutions. Additionally, it shows that you value their input and are willing to work together to achieve the new product objective.

The correct answer is 6 because an AM (Assistant Manager) should work a minimum of 6 days with HOT TE (HOT Technical Expert). This implies that the AM is required to have at least 6 working days alongside the HOT TE.

During retail calls, the Area Manager (AM) needs to observe various aspects. Firstly, they need to observe the relationship between the Territory Executive (TE) and the Chemist, as a good relationship is crucial for effective business operations. Secondly, the TE should be able to ask about non-moving stocks or any other issues that the Chemist may be facing, as addressing these issues is important for maintaining a smooth supply chain. Lastly, the TE should be conducting Retail Chemist Prescription Audit (RCPA) with quantification of both the company's micro brand and competitor brands, as this helps in analyzing market trends and making informed business decisions. Hence, all of the above observations are necessary during retail calls.

The analysis is that TE Santosh is focusing his efforts only on a specific set of patches and doctors, neglecting other doctor coverage. This is evident from the fact that he repeatedly takes the representative to the same doctors in the three patches they have worked together, yet the overall PCPM sale is low at only 75k. This suggests that Santosh is not effectively expanding his reach and is not utilizing the potential of other doctors in different patches.

Post call analysis should be done with the TE by asking whether the objective of the call is achieved or not. This helps in evaluating the effectiveness of the call and determining if the desired outcome was met. Additionally, appreciating the good work done by the TE is important as it motivates and encourages them to continue performing well. Lastly, asking the TE what they could have done better in the call helps in identifying areas of improvement and provides an opportunity for growth and development. Therefore, all of the above options are necessary for a comprehensive post call analysis.

In this situation, it would be important for the Area Manager to analyze the reasons behind the lack of efforts in the team. This can be done by making time to analyze the reasons with the tools and resources available. Additionally, inviting the team for a formal meet and listening to the reasons they share can provide valuable insights. Furthermore, motivating and charging the team with the incentive earning opportunity and the pride of becoming the number one team in the division can help boost their motivation and overall performance. Therefore, all of the above actions would be necessary to address the situation effectively.

The correct answer is "All of the above." This means that as a manager, you should do all three actions mentioned in the options to avoid situations where stockists are not willing to give the required primary order. By forecasting primary sales, you can anticipate any potential issues and plan accordingly. Monitoring secondary sales versus closing on a weekly basis allows you to identify any discrepancies and take necessary actions. Planning activities to increase secondary sales of brands with high closing helps to ensure a steady flow of orders.

An Area Manager should ideally discuss the Doctors Call with the TE outside the Doctors chamber just before the call. This is because discussing the call outside the chamber allows for privacy and avoids any distractions or interruptions. It also ensures that both the Area Manager and the TE are prepared and have all the necessary information before entering the chamber. Additionally, discussing the call just before the appointment allows for any last-minute updates or changes to be communicated effectively.

The best course of action in this situation is to coach the TE on the process and different ways to convert doctors. Threatening or complaining about the TE will not solve the problem and may create a negative work environment. By providing guidance and support, the TE can learn and improve their skills, ultimately helping them generate business at the required pace.

In this situation, it is important for the Area Manager to take a proactive approach to address the lack of efforts in the team. By making time to analyze the reasons behind the lack of efforts, the manager can identify any underlying issues or challenges that may be affecting the team's performance. Inviting the team for a formal meeting and listening to the reasons they share can help create an open and supportive environment where team members feel comfortable expressing their concerns or difficulties. Finally, motivating and charging the team with the incentive earning opportunity and pride of becoming the number one team in the division can help boost their motivation and drive to achieve targets. Therefore, choosing all of the above options would be the most effective approach in this situation.

The first priority of a Manager on JFW with TE is to both reach the Patch 45 minutes before the TE arrives and to do pre-work discussion with the TE's day's plan. This ensures that the manager is well-prepared and ready to assist the TE in their tasks for the day. Additionally, reaching the patch early allows the manager to set up any necessary equipment or materials before the TE's arrival, ensuring a smooth start to the day.

The correct answer is "All of the above" because coaching involves unlocking the potential of a person, helping them come up with their own solutions, and providing constructive feedback without being tough on the person. Coaching aims to maximize the effectiveness of individuals during field work by empowering them to find their own solutions and improve their skills.

An Area Manager should do 60% of Developmental Calls. This means that out of all the calls made by the Area Manager, 60% of them should be focused on developmental activities. Developmental calls refer to calls that are aimed at improving skills, providing training, and mentoring employees to enhance their performance and contribute to their professional growth. By dedicating a significant portion of their calls to developmental activities, the Area Manager can ensure the continuous improvement and development of their team members, ultimately leading to better overall performance and results.

During pre-call planning, it is important for the AM to ask the TE about the brands that are being promoted and the focus brand based on the RCPA (Retail Chemist Prescription Audit) data. This information will help the AM to tailor their call and communication strategy accordingly. By understanding which brands are being promoted and which brand is the focus, the AM can effectively plan their call objectives and strategies to achieve conversion, improvement, or retention goals. Additionally, asking the TE to arrange the bag and rehearse if necessary ensures that the AM is well-prepared for the call.