A Quiz On Bank Security! Trivia

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  • 1/15 Questions

    Bank employees should never reveal the whereabouts' and activities of their officials, even to friends and family, to prevent a kidnap threat. 

    • True
    • False
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About This Quiz


How much do you know about bank security? From a financial perspective, banks must safeguard the mechanisms utilized to protect the transfer of confidential information, prevent the likelihood of information corruption and outflow while preserving data privacy at all times. Banks carry essential information about their clients, which makes them liable. This quiz on banking security can help you pass a test. Don’t forget to obtain your certificate when you are done with the quiz.

A Quiz On Bank Security! Trivia - Quiz

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  • 2. 

    A customer presents a $50 bill and asks for two $20s and a $10, which you give him.  Then he says he would instead like eight $5s, and while you are getting them he distracts you by talking and gives you a $10 and a $20 instead of two $20’s. Such a customer can be a con artist.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The customer's behavior in this scenario is indicative of a con artist. They intentionally distract the cashier while making a switch with the denominations of the bills. This type of manipulation and deception is characteristic of con artists who try to exploit others for their own gain. Therefore, the statement "True" is the correct answer.

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  • 3. 

    Try to give small denominations, but if the robber asks for certain denominations, give him exactly what he requests.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement suggests that if a robber demands a specific amount of money in certain denominations, it is advisable to comply with their demands and provide them with exactly what they ask for. This implies that the person answering the question agrees with the statement and believes that it is important to follow the robber's instructions in order to minimize any potential harm or danger.

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  • 4. 

    How should teller act during kidnapping?

    • Hang up immediately and alert a bank security.

    • Threaten the kidnapper without listening to his demands and alert bank security.

    • Try to keep the kidnapper on the phone as long as possible, record details (calling time, voice, etc.), alert bank security.

    Correct Answer
    A. Try to keep the kidnapper on the phone as long as possible, record details (calling time, voice, etc.), alert bank security.
    Explanation
    During a kidnapping, the teller should try to keep the kidnapper on the phone as long as possible. This allows them to gather important information such as the calling time and the kidnapper's voice, which can be helpful for law enforcement. In addition, the teller should also alert bank security to ensure the safety of everyone involved. By following these steps, the teller can assist in the investigation and increase the chances of a successful resolution to the kidnapping situation.

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  • 5. 

    What is a "suspicion button"?

    • It triggers surveillance cameras and alerts branch manager when you suspect someone is “casing” the bank.

    • It releases dye or tear gas when the robber passes sensor at exit.

    • It markers exits to determine height of a robber.

    Correct Answer
    A. It triggers surveillance cameras and alerts branch manager when you suspect someone is “casing” the bank.
    Explanation
    The "suspicion button" is a security measure that activates surveillance cameras and notifies the branch manager when there is a suspicion that someone is "casing" or observing the bank with potential criminal intent. This helps to ensure the safety and security of the bank and its customers by allowing immediate action to be taken if suspicious activity is detected.

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  • 6. 

    How should tellers act during a robbery?

    • Alert the entire bank. You want the robber to know he has been spotted.

    • Remain calm. You want the robber to mirror your behavior. You do not want to upset or antagonize a nervous robber.

    • Cause chaos and call a security.

    Correct Answer
    A. Remain calm. You want the robber to mirror your behavior. You do not want to upset or antagonize a nervous robber.
    Explanation
    During a robbery, it is important for tellers to remain calm. This is because by staying calm, they can help to create a sense of normalcy and prevent the situation from escalating further. If the tellers were to panic or show fear, it could potentially agitate the robber and increase the chances of violence or harm. By mirroring calm behavior, the tellers may be able to influence the robber to also remain calm and minimize the risk to themselves and others present in the bank.

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  • 7. 

    How should tellers act after the robbery?

    • Immediately write down any information about the robber, preserve evidence, never follow the robber out of the bank.

    • Immediately write down any information about the robber and quickly follow the robber out of the bank.

    • Immediately write down any information about the robber, preserve evidence, and clean all areas touched by the robber.

    Correct Answer
    A. Immediately write down any information about the robber, preserve evidence, never follow the robber out of the bank.
    Explanation
    After a robbery, tellers should immediately write down any information about the robber and preserve evidence. It is important to gather as much information as possible to aid in the investigation. However, tellers should never follow the robber out of the bank, as this can put their safety at risk and potentially escalate the situation. Following proper protocols and allowing law enforcement to handle the situation is crucial for the safety of everyone involved.

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  • 8. 

    Substituting other employees’ checks for cash and “hold” them in your vault overnight or ask other employees to do it for you might violate your bank's ethics policies. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Substituting other employees' checks for cash and holding them in your vault overnight or asking other employees to do it for you can violate your bank's ethics policies because it involves mishandling funds and potentially engaging in fraudulent activities. This action can lead to misappropriation of funds, breach of trust, and can harm the bank's reputation. It is important for employees to follow proper procedures and protocols when handling financial transactions to maintain the integrity of the bank and ensure ethical behavior.

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  • 9. 

    Banks have to follow federal regulations that require them to have a security officer responsible for ensuring all employees receive robbery training. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Banks are required by federal regulations to have a security officer who is responsible for ensuring that all employees receive training on how to handle robberies. This is important for the safety of both the employees and the customers, as it helps them to be prepared and know how to respond in such situations. Failure to comply with these regulations can result in penalties and legal consequences for the bank. Therefore, it is true that banks have to follow federal regulations and have a security officer responsible for robbery training.

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  • 10. 

    What should you do before the bank is closed? 

    • Set and lock vault, log off terminals, check safe deposit booths and vault to ensure all customers and employees have exited building.

    • Set and lock vault, log off terminals, it is not necessary to check safe deposit booths and vault to ensure all customers and employees have exited building when you do not hear noises.

    • Search teller area for valuables, log off terminals, it is not necessary to check safe deposit booths and vault to ensure all customers and employees have exited building when you do not hear noises.

    Correct Answer
    A. Set and lock vault, log off terminals, check safe deposit booths and vault to ensure all customers and employees have exited building.
    Explanation
    Before the bank is closed, it is important to set and lock the vault to ensure the security of the bank's assets. Logging off terminals is necessary to protect sensitive information and prevent unauthorized access. Checking the safe deposit booths and vault is crucial to ensure that all customers and employees have left the building, ensuring their safety and preventing any potential security breaches.

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  • 11. 

    In the event of a fire, the first concern is the safety of all the assets.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The given statement is false. In the event of a fire, the first concern is the safety of all individuals, including employees and customers, rather than the safety of assets. Human lives should always be the top priority in any emergency situation, and assets can be replaced or repaired.

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  • 12. 

    How should tellers protect cash in the bank? 

    • Keep all cash locked up when not in use, do not allow unauthorized persons in the teller area, allow confidential items' review only upon signing of the non-disclosure agreement.

    • Keep all cash locked up when not in use, do not allow unauthorized persons in the teller area, do not leave confidential items on the counter unattended.

    • Keep all cash with you all the time, do not allow unauthorized persons in the teller area, do not leave confidential items on the counter unattended.

    Correct Answer
    A. Keep all cash locked up when not in use, do not allow unauthorized persons in the teller area, do not leave confidential items on the counter unattended.
  • 13. 

    What should tellers do when they see an unknown customer?

    • Greet an unknown customer, require an ID, and report him/her as a suspect to a supervisor.

    • Let an unknown customer stroll around the bank and monitor him/her.

    • Greet unknown customers within 30 seconds. This impresses new customers but also alerts potential robber that he is being watched.

    Correct Answer
    A. Greet unknown customers within 30 seconds. This impresses new customers but also alerts potential robber that he is being watched.
    Explanation
    Tellers should greet unknown customers within 30 seconds. This not only creates a positive impression on new customers but also serves as a deterrent to potential robbers as they become aware that they are being watched.

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  • 14. 

    In case of robbery, you as a teller should: 

    • Protect people first, assets second.

    • Always protect assets first.

    • Protect both people and assets simultaneously.

    Correct Answer
    A. Protect people first, assets second.
    Explanation
    In case of a robbery, it is important for a teller to prioritize the safety and well-being of the people present, such as customers and colleagues, over protecting the assets. While assets are valuable, they can be replaced, but the lives and safety of individuals cannot. Therefore, ensuring the protection and security of people should be the primary concern in such a situation.

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  • 15. 

    How should you act as a teller if the caller alerting you to a bomb threat instructs you not to call the police?

    • Do not call the police, but alert a bank security.

    • Call the police immediately and alert a bank security.

    • Call the police without alerting a bank security.

    Correct Answer
    A. Do not call the police, but alert a bank security.
    Explanation
    If the caller instructs you not to call the police in the event of a bomb threat, it is important to prioritize the safety of everyone involved. By alerting a bank security, you can ensure that the necessary precautions are taken to protect employees and customers. While it is important to involve law enforcement in such situations, following the caller's instructions may be necessary to prevent any potential harm or escalation of the threat.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 29, 2012
    Quiz Created by
    Sarka
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