Quiz to follow up on training delivered by Caroline Wheeler, Symantec Endpoint Management Specialist, on 5 April 2011
True
False
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They don't need to know anything before they start- they will find out as they go
What hardware they have, how old it is, and who owns it
What hardware they have, where it is and what software it's running
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One
Ten
Eleven
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Quote them new Client Management Suite licenses
Get the customer details, number of nodes and contact Symantec for help
Quote them new Server Management Suite licenses
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McAfee
Tivoli
Kace
Adobe
Landesk
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Automated Operations
Lifecycle Generation
Enforcable Security
Lifecycle Management
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Advanced Reporting Features
IT Pressures
Projects
Mergers & Aquisitions
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ServiceDesk base pack
10 ServiceDesk Analyst licenses
5 ServiceDesk Analyst licenses
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NetX is Client Management Suite for sub 500 node customers
NetX includes SQL Express licensing
NetX is an inexpensive way for large enterprise customers to manage their IT environment
NetX user licenses must be purchased with the NetX appliance license
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