.
True
False
Restlessness
Different than normal body language or facial expressions
Pacing
Fear
All of the above
Your palms down, ready to grasp their arms
Your palms up in a gesture of offering assistance
True
False
Change your facial expression and tone of voice if the resident is not responding appropriately
Have another caregiver attempt to communicate to the resident
Escort the other residents from the area
Call 9-1-1
Contact the physician
Just a mean person
Trying to communicate something that is important to the resident
Trying to gain something by using aggressive behavior as a tool
Time
Place
Who is in the area
What the resident was doing prior to acting out
All of the above
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