The American counseling association is controlled by many codes of ethics put in place in 2014 that every counselor is expected to abide by. As a counselor, do you follow and understand the code of ethics? Give the quiz below a try and see how much of a professional you are!
Questions and Answers
Which of the following is required of a collection agency by the ACA Code of Ethics?
Make debtors happy
Threaten litigation with no intent to do so
Adopt a company code of conduct
List all accounts in the local newspaper
True or False:
The ACA Code of Ethics states that each Member has the duty to "Treat consumers with consideration and respect"
According to the Code of Ethics:
How should we Communicate with consumers? With _________ and _________
Ease and Assertiveness
Speed and Sincerity
Confidence and Humor
Honesty and Integrity
True or false the following statement regarding what a Member must do when interacting with a consumer is taken directly from the Code of Ethics:
Not harass, threaten, or coerce a person, including but not limited to, on the basis of race, sex, age, creed, religion, color, national origin, disability, sexual preference, gender or marital status in connection with a Member’s professional business, Association activities or while acting in a representative capacity of the Association.
If a collector is unable to provide verification of a debt, when a consumer has requested verification in writing, the collection agency must __________ all collection efforts.
Once you have reviewed the documentation on the ACA's Code of Ethics, please complete this short quiz. You may use the material as you take the quiz. You are allowed multiple attempts, so if you don't pass the first...
Questions: 5 | Attempts: 187 | Last updated: Mar 19, 2022
Which of the following is prohibited by the ACA Code of Ethics?