ACA Code Of Ethics: Test Your Knowledge! Trivia Quiz

5 Questions | Total Attempts: 497

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ACA Code Of Ethics: Test Your Knowledge! Trivia Quiz

The American counseling association is controlled by many codes of ethics put in place in 2014 that every counselor is expected to abide by. As a counselor, do you follow and understand the code of ethics? Give the quiz below a try and see how much of a professional you are!


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Questions and Answers
  • 1. 
    Which of the following is required of a collection agency by the ACA Code of Ethics?
    • A. 

      Make debtors happy

    • B. 

      Threaten litigation with no intent to do so

    • C. 

      Adopt a company code of conduct

    • D. 

      List all accounts in the local newspaper

  • 2. 
    True or False: The ACA Code of Ethics states that each Member has the duty to "Treat consumers with consideration and respect"
    • A. 

      True

    • B. 

      False

  • 3. 
    According to the Code of Ethics: How should we Communicate with consumers? With _________ and _________
    • A. 

      Ease and Assertiveness

    • B. 

      Speed and Sincerity

    • C. 

      Confidence and Humor

    • D. 

      Honesty and Integrity

  • 4. 
    True or false the following statement regarding what a Member must do when interacting with a consumer is taken directly from the Code of Ethics:   Not harass, threaten, or coerce a person, including but not limited to, on the basis of race, sex, age, creed, religion, color, national origin, disability, sexual preference, gender or marital status in connection with a Member’s professional business, Association activities or while acting in a representative capacity of the Association.
    • A. 

      True

    • B. 

      False

  • 5. 
    If a collector is unable to provide verification of a debt, when a consumer has requested verification in writing, the collection agency must __________ all collection efforts.