Section 8.5—quiz: Evaluating Operations

10 Questions

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Operations Management Quizzes & Trivia

This quiz is designed for the Economics and Statistics people out there who wish to test their knowledge and challenge themselves. If you want to find out more on evaluating operations then test yourself with it. Enjoy.


Questions and Answers
  • 1. 
    Which of the following is not another name for the daily operations report?
    • A. 

      Manager’s report

    • B. 

      Daily report

    • C. 

      Room revenue report

    • D. 

      Daily revenue report

  • 2. 
    Which of the following ratios is the most commonly used operating ratio in the front office?
    • A. 

      Average daily rate

    • B. 

      Occupancy percentage

    • C. 

      Average rate per guest

    • D. 

      Multiple occupancy percentage

  • 3. 
    Which of the following formulas is used to calculate the yield statistic?
    • A. 

      Rooms revenue divided by number of rooms sold

    • B. 

      Number of rooms occupied divided by number of rooms available

    • C. 

      Actual rooms revenue divided by potential rooms revenue

    • D. 

      Number of guests divided by number of rooms sold

  • 4. 
    What might increase when multiple occupancy increases?
    • A. 

      Average daily rate

    • B. 

      Number of rooms sold

    • C. 

      Average rate per guest

    • D. 

      Nothing will increase

  • 5. 
    The Smithson Inn had budgeted $15,000 in room revenue for the month of May. The actual room revenue was $18,000. What type of variance did they experience?
    • A. 

      Favorable revenue variance

    • B. 

      Unfavorable revenue variance

    • C. 

      Favorable expense variance

    • D. 

      Unfavorable expense variance

  • 6. 
    Based on the following data, calculate the ratios in questions 6 through 10. Number of rooms available for sale: 500 Number of rooms sold: 450 Number of guests: 605 Rack rate (same for singles and doubles): $125 Net rooms revenue: $48,500 Occupancy Percentage
    • A. 

      90%

  • 7. 
    Based on the following data, calculate the ratios in questions 6 through 10. Number of rooms available for sale: 500 Number of rooms sold: 450 Number of guests: 605 Rack rate (same for singles and doubles): $125 Net rooms revenue: $48,500 Average Daily Rate
    • A. 

      $107.78

  • 8. 
    Based on the following data, calculate the ratios in questions 6 through 10. Number of rooms available for sale: 500 Number of rooms sold: 450 Number of guests: 605 Rack rate (same for singles and doubles): $125 Net rooms revenue: $48,500 Revenue per Available Room
    • A. 

      $97

  • 9. 
    Based on the following data, calculate the ratios in questions 6 through 10. Number of rooms available for sale: 500 Number of rooms sold: 450 Number of guests: 605 Rack rate (same for singles and doubles): $125 Net rooms revenue: $48,500 Average Rate per Guest
    • A. 

      $80.17

  • 10. 
    Based on the following data, calculate the ratios in questions 6 through 10. Number of rooms available for sale: 500 Number of rooms sold: 450 Number of guests: 605 Rack rate (same for singles and doubles): $125 Net rooms revenue: $48,500 Yield Statistic
    • A. 

      78%