1.
To sign out of Gmail, you'll first need to click ________.
Correct Answer
C. Your Name
Explanation
In the top-right corner of the page, click your name and select Sign out.
2.
To get to your settings, you'll first need to click ________.
Correct Answer
D. The gear icon
Explanation
Click the gear icon in the top-right corner of the page and select Settings.
3.
If you want to reply to a group of people, you should use the ________ option.
Correct Answer
B. Reply to all
Explanation
You can Reply, Reply to all, or Forward the email to someone else
4.
If you want to remove a message from your Inbox without getting rid of it, use the ________ button.
Correct Answer
A. Archive
Explanation
Sometimes, you may want to remove emails from your inbox, but you don't want to delete them. Gmail allows you to archive messages so that they will no longer appear in your inbox. Since you can still access archived messages, it's a safer alternative to deleting.
5.
When you're organizing your messages, you can apply one or more ________ to categorize them.
Correct Answer
B. Labels
Explanation
Labels allow you to organize your messages and make them easier to find. Applying a label to a message is kind of like putting it into a folder, with one important difference: You can apply more than one label to a message. For example, if you received a message about a company trip, you could label it as Travel and Work. You can choose to label just the most important messages, or you can label every single one - it's up to you. You can create new labels whenever you need to, and you can also choose a color that will make the label stand out.
6.
Which feature helps prevent other people from reading your emails on your mobile device?
Correct Answer
C. Passcode Lock
Explanation
Mail apps on mobile devices generally stay signed in, which means anyone who uses your mobile device could read your email. To avoid this, you may wish to turn on the Passcode Lock feature in your device's settings. On the iPhone and iPad, this is found in the General settings.
7.
When you sign up for Gmail, you automatically have access to Google Docs, Calendar, and other services. State true or false.
Correct Answer
A. True
Explanation
Gmail (also called Google Mail) is a free email service provided by Google. In many ways Gmail is like any other email service: you can send and receive emails, block spam, create an address book, and do other basic email tasks. But it also has some more unique features that help to make it one of the most popular email services on the web.
8.
Generally, an email that you compose should include ________.
Correct Answer
D. All of the above
Explanation
When you write an email, you'll be using the compose window. This is where you'll add the email address of the recipient(s), the subject, and the body of the email, which is the message itself. You'll also be able to add various types of text formatting as well as one or more attachments. If you want, you can even create a signature that will be added to the end of every email you send
9.
Gmail requires that you create a signature. True or false?
Correct Answer
B. False
Explanation
The signature is an option, and not required.
10.
A filter can automatically ________ incoming emails.
Correct Answer
D. All of the above
Explanation
Filters can save you a lot of time by automatically performing actions such as labeling or deleting messages as soon as they arrive in your inbox. You can create filters that look for a specific sender, recipient, subject, or specific words that are contained in the body of the email.