SAP Business Bydesign Certification Exam Sample Test

SAP CRM Business ByDesign is designed for small and mid-size enterprises because it provides a comprehensive and integrated solution for managing customer relationships, sales, marketing, and service operations. It offers features and functionalities that are suitable for the needs and requirements of small and mid-sized businesses, helping them streamline their processes, improve customer satisfaction, and drive growth. This solution may not be as suitable for large enterprises that may require more complex and customized CRM solutions to meet their specific business needs.

The first statement is true because Business ByDesign has a built-in analytics engine that is automatically configured during the adaptation process and populated with data. The second statement is true because the analytics functionality in Business ByDesign gathers data from all parts of the organization in real time. The third statement is true because employees can access and run reports from their role-based work centers with Business ByDesign.

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The correct answer is SAP Business ByDesign Dashboard. This app is a part of the SAP Business ByDesign suite, which is a cloud-based ERP solution designed for small and medium-sized businesses. The SAP Business ByDesign Dashboard provides users with a visual representation of key business data and performance indicators, allowing them to monitor and analyze their business operations in real-time.

Business ByDesign offers the business scenarios of Field Service and Repair and Request-to-Resolve. Field Service and Repair involves managing and coordinating service activities for customers in the field, such as scheduling appointments, tracking service requests, and dispatching technicians. Request-to-Resolve focuses on managing and resolving customer inquiries or issues, providing a streamlined process for handling customer requests and ensuring timely resolution.

Business ByDesign supports the main functional areas of Financial and Management Accounting, Marketing, Sales and Services, and Human Resource Management. These areas are crucial for the smooth operation and success of any business. Financial and Management Accounting helps in tracking and managing the financial aspects of the organization, while Marketing, Sales and Services focus on promoting and selling products or services. Human Resource Management deals with managing employees and their needs. By supporting these functional areas, Business ByDesign provides a comprehensive solution for businesses to effectively manage their operations.

The statement "Safari 5.0 (on MAC OS X Snow Leopard 10.6.5) is not supported by SAP Business ByDesign" is not true because SAP Business ByDesign does not support Safari 5.0 on MAC OS X Snow Leopard 10.6.5. Additionally, the statement "Real time analytics are not possible in Business ByDesign" is not true because Business ByDesign does support real-time analytics.

SAP Business ByDesign supports six types of integration scenarios with the SAP ERP system. The remaining two scenarios are IT Management Integration and Structured Custom Integration. These integration scenarios allow for seamless integration between SAP Business ByDesign and the SAP ERP system, enabling efficient management of IT resources and structured customization of the integration process.