1.
How many concurrent connections can a Windows XP computer have established at any given
time?
A. 
B. 
C. 
D. 
2.
Which of the following ports is MOST likely used for high-end graphics cards?
A. 
B. 
C. 
D. 
3.
Which of the following is indicated by repetitive flashing lights on a keyboard at POST?
A. 
B. 
An external peripheral error
C. 
D. 
4.
Why would the display dim on a laptop when the power supply from the electrical outlet is
disconnected?
A. 
The laptop displays require a 60 hertz alternating power source.
B. 
Incorrect security settings on the laptop.
C. 
The power management settings on the laptop.
D. 
The laptop cannot use full brightness on battery power.
5.
Which of the following states consumes the LEAST amount of power?
A. 
B. 
C. 
D. 
6.
Which of the following adapter cards would be the FASTEST for connecting an external hard
drive?
A. 
B. 
C. 
D. 
7.
Which of the following is the purpose of thermal compound?
A. 
To facilitate the transfer of heat from the CPU to the heat sink
B. 
To facilitate the adhesion of the CPU to the heat sink
C. 
To facilitate the reduction of heat to the heat sink
D. 
To assist in insulating the CPU from electrical damage
8.
Hyperthreading technology:
A. only works on computer systems with multiple core CPUs.
B. enables a processor to work with two independent computer instructions at once.
C. enables two independent processors to work on the same task, simultaneously.
D. allows a computer program to work on multiple tasks simultaneously.
A. 
Only works on computer systems with multiple core CPUs.
B. 
Enables a processor to work with two independent computer instructions at once.
C. 
Enables two independent processors to work on the same task, simultaneously.
D. 
Allows a computer program to work on multiple tasks simultaneously.
9.
Which of the following is the MOST secure method to use when setting up a wireless network?
A. 
B. 
C. 
D. 
10.
Which of the following configuration changes can a user perform that will save the MOST energy?
A. 
Let the system blank the screen after five minutes of inactivity
B. 
C. 
Disable the hibernate mode
D. 
Enable a photo album screen saver
11.
When installing a wireless keyboard and mouse, which of the following should be installed in the
laptop?
A. 
B. 
C. 
D. 
12.
Which of the following describes a Quad Core processor?
A. 
A CPU with four direct channels to the FSB.
B. 
Four CPU cores operating off one CPU package.
C. 
A PC with four unique processors.
D. 
A CPU with four cache memory locations.
13.
Which of the following default ports is used for Telnet?
A. 
B. 
C. 
D. 
14.
Which of the following memory types is the MOST current?
A. 
B. 
C. 
D. 
15.
During troubleshooting, the technician determines the cause of the problem. Which of the following
is the NEXT step in the troubleshooting theory?
A. Document findings, actions, and outcomes.
B. Verify full system functionality and if applicable implement preventative measures.
C. Establish a theory of probable cause.
D. Establish a plan of action to resolve the problem and implement the solutions.
A. 
Document findings, actions, and outcomes.
B. 
Verify full system functionality and if applicable implement preventative measures.
C. 
Establish a theory of probable cause.
D. 
Establish a plan of action to resolve the problem and implement the solutions.
16.
Which of the following hard drives would BEST meet the MINIMUM system requirements for
installing Windows Vista Business 64-bit?
A. 
160GB HDD with 10GB free space
B. 
20GB HDD with 15GB free space
C. 
40GB HDD with 15GB free space
D. 
80GB HDD with 10GB free space
17.
Which of the following commands is used to obtain an IP address from the DHCP server?
A. 
B. 
C. 
D. 
18.
Which of the following is the MOST secure way to destroy sensitive data?
A. 
Use the command line delete on the data.
B. 
Use a program that rewrites over the data several times.
C. 
Move the data into the Recycle Bin and then empty it.
D. 
Move the data onto a portable drive and then destroy the drive.
19.
Which of the following is another name for an RS-232 connection?
A. 
B. 
C. 
D. 
20.
Which of the following printers requires a specialized paper in order to operate?
A. 
B. 
C. 
D. 
21.
While changing a toner cartridge in a printer, a user spilled some toner. A technician noticed and
offered to help clean it up. Which of the following tools would be MOST appropriate?
A. 
B. 
C. 
D. 
22.
Which of the following is a common protocol used to send email?
A. 
B. 
C. 
D. 
23.
Which of the following will dissipate heat and requires no moving parts?
A. 
B. 
C. 
D. 
24.
A system administrator has multiple computers, of the same make and model that will remotely
turn on using Wake-On-LAN (WOL). All but two systems wake correctly. Which of the following is
the MOST likely problem with the two systems?
A. 
WOL is not enabled in the BIOS.
B. 
The computers do not support WOL functionality.
C. 
The network card settings in Windows are incorrect.
D. 
Power settings are incorrect in the BIOS.
25.
Which of the following are the BEST means of ensuring that data is not lost? (Select TWO).
A. 
Ensure all preventative maintenance tasks are being performed
B. 
C. 
Schedule regular system backups
D. 
Ensure that all servers are in secured areas
E. 
Deploy all OS and security updates