2020 Online Rounds What Protocol Should I Use? Rounds 5

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| By Patrick Tyler

Patrick Tyler

Community Contributor

Quizzes Created: 9 | Total Attempts: 2,334

Questions: 10 | Attempts: 67 | Updated: Mar 16, 2023

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Questions and Answers

1.

During COVID-19 a 1st party caller reports Chest Pain. The EMD should use what protocol to start?
- A.
  
  Protocol 10 Chest Pain
- B.
  
  Protocol 26 Sick, Person
- C.
  
  Protocol 36 Pandemic
- D.
  
  Protocol 19 Heart Problems
Correct Answer
C. Protocol 36 Pandemic

Explanation
During the pandemic it is policy to use Protocol 36 for all Chest pain, Sick Party, Trouble breathing and Headache.

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2.

"Okay, tell me _________ what happened."

Correct Answer
Exactly

Explanation
The word "Exactly" is the correct answer because it fits grammatically and contextually in the given sentence. It is used as a response to indicate agreement or affirmation, and in this case, it is used to acknowledge that the speaker wants to hear the details or explanation of what happened.

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4
3.

In Protocol 21 Hemorrhage/ Laceration is a body part was amputated you should always finish the call on Protocol 21.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
According to question 1 if a body part has been amputated the call taker should shunt to Protocol 30 Traumatic Injuries( Specific)

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4.

A 2nd Party caller reports that they just saw someone shot in the chest with a nail gun. The call taker after case entry should go to what protocol?
- A.
  
  Protocol 27 Stab/Gunshot/Penetrating Trauma
- B.
  
  Protocol 36 Pandemic
- C.
  
  Protocol 30 Traumatic Injuries (Specific)
- D.
  
  Protocol 4 Assault/Sexual assault/ Stun Gun
Correct Answer
A. Protocol 27 Stab/Gunshot/Penetrating Trauma

Explanation
The correct answer is Protocol 27 Stab/Gunshot/Penetrating Trauma because the caller reported that they witnessed someone being shot in the chest with a nail gun. This falls under the category of penetrating trauma, which involves injuries caused by objects penetrating the body, such as gunshot wounds or stabbings. Therefore, Protocol 27 is the appropriate protocol to follow in this situation.

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5.

A 3rd party caller reports they were told to call 911 since their parent had a seizure but seems to be awake and not having any issues and doesn't want the ambulance anymore since this happens alot. After case entry, and even against their wishes, the call taker should go to Protocol 12.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Once 911 is activated the EMD must go through the entire process and not cancel the truck enroute.

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6.

A 2nd party caller reports finding someone on the street as they were walking by awake, but looking like they are about to "pass out". After case entry the call taker should go to what protocol?
- A.
  
  Protocol 36 Pandemic
- B.
  
  Protocol 6 Trouble breathing
- C.
  
  Protocol 32 Unknown Problem (Man Down)
- D.
  
  Protocol 31 Unconscious / Fainting (Near)
Correct Answer
D. Protocol 31 Unconscious / Fainting (Near)

Explanation
The caller reports finding someone who appears to be about to "pass out", indicating that the person is unconscious or fainting. Therefore, the call taker should follow Protocol 31 Unconscious / Fainting (Near) to handle the situation appropriately. This protocol is designed to address cases where individuals are unconscious or on the verge of losing consciousness.

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7.

A first party caller reports they are having an asthma attack and need to get to the ER. After case entry the call taker goes to what protocol during Covid-19?
- A.
  
  Protocol 36 Pandemic
- B.
  
  Protocol 6 Trouble Breathing
- C.
  
  Protocol 26 Sick Person
- D.
  
  Protocol 19 Heart Problems
Correct Answer
A. Protocol 36 Pandemic

Explanation
During the Covid-19 pandemic, the call taker would go to Protocol 36 Pandemic after case entry when a first party caller reports they are having an asthma attack and need to get to the ER. This protocol is specifically designed to handle situations related to the ongoing pandemic, including providing guidance on how to handle respiratory emergencies such as asthma attacks. It ensures that the call taker follows the appropriate procedures and provides the necessary information and assistance to the caller while considering the unique circumstances and risks associated with the pandemic.

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8.

It is ok to hang up on a 1st party caller under Protocol 25 is they are only threatening to hurt themselves before help arrives but say its ok to end the call.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
according to rule 3 found in additional information, and academy standards you should not hang up the phone before help arrives.

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9.

A 2nd party caller reports their husband is having a seizure after a diabetic issue. After case entry the call taker should go to what Protocol?
- A.
  
  Protocol 36 Pandemic
- B.
  
  Protocol 12 Convulsions/ Seizures
- C.
  
  Protocol 13 Diabetic
- D.
  
  Protocol 26 Sick Party
Correct Answer
B. Protocol 12 Convulsions/ Seizures

Explanation
Based on the information provided, the 2nd party caller reports that their husband is having a seizure after a diabetic issue. In this situation, the call taker should prioritize the Protocol 12 Convulsions/ Seizures, as it specifically addresses cases involving seizures. This protocol will provide the necessary guidelines and instructions to assist the caller in managing the situation effectively.

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10.

A caller reports that he fell off a ladder a couple days ago and his back is "hurting" a lot. After case entry what Protocol should the call taker select?
- A.
  
  Protocol 36 Pandemic
- B.
  
  Protocol 17 Fall
- C.
  
  Protocol 5 Back Pain
- D.
  
  Protocol 30 Traumatic Injuries
Correct Answer
C. Protocol 5 Back Pain

Explanation
The key to this question is a non-recent trauma.

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Current Version
Mar 16, 2023

Quiz Edited by
ProProfs Editorial Team
Sep 08, 2020

Quiz Created by
Patrick Tyler

2020 Online Rounds What Protocol Should I Use? Rounds 5

During COVID-19 a 1st party caller reports Chest Pain. The EMD should use what protocol to start?

"Okay, tell me _________ what happened."

In Protocol 21 Hemorrhage/ Laceration is a body part was amputated you should always finish the call on Protocol 21.

A 2nd Party caller reports that they just saw someone shot in the chest with a nail gun. The call taker after case entry should go to what protocol?

A 3rd party caller reports they were told to call 911 since their parent had a seizure but seems to be awake and not having any issues and doesn't want the ambulance anymore since this happens alot. After case entry, and even against their wishes, the call taker should go to Protocol 12.

A 2nd party caller reports finding someone on the street as they were walking by awake, but looking like they are about to "pass out". After case entry the call taker should go to what protocol?

A first party caller reports they are having an asthma attack and need to get to the ER. After case entry the call taker goes to what protocol during Covid-19?

It is ok to hang up on a 1st party caller under Protocol 25 is they are only threatening to hurt themselves before help arrives but say its ok to end the call.

A 2nd party caller reports their husband is having a seizure after a diabetic issue. After case entry the call taker should go to what Protocol?

A caller reports that he fell off a ladder a couple days ago and his back is "hurting" a lot. After case entry what Protocol should the call taker select?