A+ Essentials Test Prep Quiz #2

18 Questions | Total Attempts: 818

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A Plus Essential Quizzes & Trivia

More Essentials Questions. . . . Still a work in progress. If you took this today, I just want to let you know I fixed the first question. If you thought the correct answer wasn't correct, well, it wasn't. It's fixed now. Feedback is welcome.


Questions and Answers
  • 1. 
    What types of computer problems are the most difficult to troubleshoot?
    • A. 

      Network errors

    • B. 

      Registry errors

    • C. 

      Intermittent errors

    • D. 

      Hardware errors

  • 2. 
    ___________________ is any physical componant of a computer or peripheral device.
  • 3. 
    ______________is software written permanently to a computer chip.  Without it, you couldn't power on your computer.
  • 4. 
    What is key to the success of any troubleshooting effort?
    • A. 

      Identification

    • B. 

      Documentation

    • C. 

      Task Manager

    • D. 

      Resolution

  • 5. 
    What it an excellent reference when you're having a software or hardware computer issue on a system running a Microsoft operating system?
    • A. 

      Microsoft Knowledge Base

    • B. 

      Google

    • C. 

      Vendor Web Sites

    • D. 

      All of the above

  • 6. 
    A mouse is used more than a keyboard when working in a ____________.
    • A. 

      OSI

    • B. 

      ARD

    • C. 

      GUI

    • D. 

      AGP

  • 7. 
    Windows Desktop contains which of the following:
    • A. 

      Start Menu

    • B. 

      All Programs

    • C. 

      Taskbar and system tray

    • D. 

      Recycle Bin

  • 8. 
    Everything in the Control Panel is a ___________________.
    • A. 

      Core component

    • B. 

      Registry edit

    • C. 

      System configuration

    • D. 

      Configuration setting

  • 9. 
    What is the program that provides communication between  the user and operating system in a non-graphical  user interface?
    • A. 

      Command-line utility

    • B. 

      DOS

    • C. 

      Computer Managment console

    • D. 

      System Properties

  • 10. 
    On which operating system do computers that are not part of a domain have Simple File Sharing enabled by default?
    • A. 

      Windows Me

    • B. 

      Windows 2000 Professional

    • C. 

      Windows XP Home

    • D. 

      Windows XP Professional

  • 11. 
    What is the difference between NTFS Folder Permissions Read & Execute and Modify?
    • A. 

      You can take ownership in modify

    • B. 

      You can change permissions in modify

    • C. 

      You can delete the folder in modify

    • D. 

      The only difference is the inherited permissions

  • 12. 
    What internal computer component generally uses the most power?
    • A. 

      Motherboard

    • B. 

      CPU

    • C. 

      Memory

    • D. 

      Video card

  • 13. 
    Registers are:
    • A. 

      Very small, yet fast memory locations to hold instruction or units of data.

    • B. 

      Are faster than RAM.

    • C. 

      Operate at the same speed as the CPU

    • D. 

      The brains of your computer

  • 14. 
    What term is used to describe the core features of a computer, which include memory control, system bus functions, audio functions, video display functions, and system management functions.
    • A. 

      RAM

    • B. 

      ROM

    • C. 

      Chipset

    • D. 

      Data bus

  • 15. 
    The _____________ chip controls interaction between the CPU, memory, AGP vido control circuity.
    • A. 

      Northbridge

    • B. 

      Southbridge

  • 16. 
    At what part of the print process does the laser beam moves along the drum, creating a negative of the image that will eventually appear on the printout?
    • A. 

      Charging

    • B. 

      Writing

    • C. 

      Developing

    • D. 

      Transferring

  • 17. 
    What does the laser beam in a laser printer actually do?
    • A. 

      Reduces the printer drum's charge in areas that will later hold toner

    • B. 

      Passes a strong negative charge to the drum

    • C. 

      Produces a positive charge in the areas that will later hold toner

    • D. 

      Presses the toner onto the paper

  • 18. 
    Common printer language includes:
    • A. 

      PCL

    • B. 

      PostScript

    • C. 

      Windows GDI

    • D. 

      All of the above