Lean Quiz For Beginners

2.

In "Lean" terms, what is the best description of Waste?

Waste is a part of a Process and always inevitable
Waste is something you put in the rubbish bin
Waste is the usage of any resource during the Process, which is not recognized by the Customer as adding value to the product or service they receive

Correct Answer

A. Waste is the usage of any resource during the Process, which is not recognized by the Customer as adding value to the product or service they receive

Explanation

In Lean terms, waste refers to any resource used in a process that does not add value to the product or service from the customer's perspective. This means that waste is not recognized by the customer as beneficial or valuable. It is important to identify and eliminate waste in order to optimize processes and improve efficiency.

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7

3.

Which of the following is NOT one of the 8 Deadly Wastes?

Inventory excess
Motion Waste
Inventiveness
Waiting

Correct Answer

A. Inventiveness

Explanation

Inventiveness is not one of the 8 Deadly Wastes because it is actually a desirable trait in organizations. Inventiveness refers to the ability to come up with new ideas, innovations, and creative solutions to problems. It is considered a valuable asset in improving processes and driving continuous improvement. The 8 Deadly Wastes, on the other hand, are commonly known as DOWNTIME: Defects, Overproduction, Waiting, Non-utilized talent, Transportation, Inventory excess, Motion waste, and Excess processing. These are the wastes that organizations aim to eliminate in order to improve efficiency and productivity.

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2

4.

Lean techniques define the " Value" from the perspective of who?

The Customer
The Manager
Team Members
The CEO

Correct Answer

A. The Customer

Explanation

Lean techniques define the "Value" from the perspective of the customer. This means that the value of a product or service is determined by how much it satisfies the customer's needs and wants. Lean principles focus on delivering value to the customer while minimizing waste and maximizing efficiency. By understanding and meeting the customer's expectations, organizations can create products and services that are truly valuable and meet the customer's requirements.

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6

5.

There is a big difference between problem fixing and problem solving. Fixing a problem eliminates the symptoms, not necessarily the root cause?

True
False

Correct Answer

A. True

Explanation

Problem fixing involves addressing the immediate symptoms or issues that arise from a problem, but it does not necessarily address the underlying root cause. Problem solving, on the other hand, involves identifying and addressing the root cause of a problem to prevent it from recurring. Therefore, it is true that fixing a problem only eliminates the symptoms, not necessarily the root cause.

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5

6.

The 5 "W's" to be considered during a Root Cause Analysis are...?

Who, What, When, Where and Why
Who, Who, Who, Who, and Who
Why, Why, Why, Why and Why
Who, Why, Why not, When, What

Correct Answer

A. Why, Why, Why, Why and Why

Explanation

During a Root Cause Analysis, it is important to consider the "Why" behind the issue or problem. By asking "Why" repeatedly, we can uncover the underlying causes and factors that led to the problem. This helps in identifying the root cause and developing effective solutions. By repeatedly asking "Why," we can delve deeper into the issue, uncovering multiple layers of causes and understanding the true reasons behind the problem. This approach helps in finding comprehensive and long-lasting solutions.

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4

7.

What is the acronym used to remember the 8 Deadly Wastes?

UPTOWN
DOWNTIME
DOWNTOWN
UPTIME

Correct Answer

A. DOWNTIME

Explanation

The correct answer is "DOWNTIME". This acronym is used to remember the 8 Deadly Wastes. Each letter in the acronym represents a different type of waste: Defects, Overproduction, Waiting, Non-utilized talent, Transportation, Inventory, Motion, and Extra-processing. By using this acronym, individuals can easily recall and identify these common types of waste in order to eliminate them and improve efficiency in various processes.

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4

8.

Which are the 4 important things you need to do to assess a process improvement opportunity? (Multiple Answers)

Involve people closest to the process
Validate the problem
Start designing a solution
Identify the root cause
Understand the impact

Correct Answer(s)

A. Involve people closest to the process
A. Validate the problem
A. Identify the root cause
A. Understand the impact

Explanation

To assess a process improvement opportunity, it is important to involve people closest to the process as they have firsthand knowledge and experience. Validating the problem ensures that the identified issue is indeed a problem that needs improvement. Identifying the root cause helps to understand the underlying reasons for the problem, enabling effective solutions to be developed. Understanding the impact helps to evaluate the potential benefits and consequences of implementing the process improvement. By following these steps, a comprehensive assessment can be made to determine the best course of action for process improvement.

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6

9.

What does SIPOC stand for?

Supplier, Industry, People, Opportunity, Client
Supplier, Inputs, Process, Outputs, Customer
Source, Inputs, Process, Outsourcing, Customer

Correct Answer

A. Supplier, Inputs, Process, Outputs, Customer

Explanation

SIPOC stands for Supplier, Inputs, Process, Outputs, Customer. This acronym is commonly used in process improvement methodologies such as Six Sigma. The SIPOC diagram is a tool used to define and understand the high-level process steps and the relationships between suppliers, inputs, processes, outputs, and customers. It helps to identify the key elements of a process and the interactions between them, providing a clear understanding of how inputs are transformed into outputs to meet customer requirements.

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6

10.

Where do you log process problems that you have identified and need investigation?

Pipeline Report
Opportunity Log
Process Improvement Template

Correct Answer

A. Opportunity Log

Explanation

The opportunity log is where you log process problems that you have identified and need investigation. This log allows you to keep track of the issues that have been identified and prioritize them for further investigation and improvement. By logging these problems in the opportunity log, you can ensure that they are not overlooked and that appropriate actions are taken to address them. The pipeline report and process improvement template may be used for other purposes but are not specifically designed for logging process problems.

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3

Lean Quiz For Beginners

The main focus of any Continuous Improvement Project should be the elimination of...?

Quiz Preview

In "Lean" terms, what is the best description of Waste?

Which of the following is NOT one of the 8 Deadly Wastes?

Lean techniques define the " Value" from the perspective of who?

There is a big difference between problem fixing and problem solving. Fixing a problem eliminates the symptoms, not necessarily the root cause?

The 5 "W's" to be considered during a Root Cause Analysis are...?

What is the acronym used to remember the 8 Deadly Wastes?

Which are the 4 important things you need to do to assess a process improvement opportunity? (Multiple Answers)

What does SIPOC stand for?

Where do you log process problems that you have identified and need investigation?