Apco Quiz Review

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  • 1/19 Questions

    What does PSAP stand for?

    • Public Safety Answering Point
    • Public Safety Answering Personal
    • Personal Safety Answering Point
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About This Quiz

All right ladies, this is going to test on all modules and the acronyms too! Enjoy and hopefully we all get perfect!

Apco Quiz Review - Quiz

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  • 2. 

    The communication goes in this order - Sender, Reciever, Message, Medium, Feedback

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement is true because the correct order of communication is as follows: the sender initiates the communication by sending a message, which is then received by the receiver. The message is transmitted through a medium, such as face-to-face conversation, phone call, or email. Finally, feedback is provided by the receiver to the sender, completing the communication process.

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  • 3. 

    The definition of hearing is the process of percieving sound

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true because hearing is indeed the process of perceiving sound. It involves the reception of sound waves by the ear, which are then converted into electrical signals that are sent to the brain for interpretation. Through this process, individuals are able to detect and understand various sounds in their environment.

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  • 4. 

    An observation is like an assumptions

    • True

    • False

    Correct Answer
    A. False
    Explanation
    An observation is not like an assumption. An observation is a factual statement based on evidence or personal experience, while an assumption is a belief or guess made without evidence. Observations are objective and can be verified, whereas assumptions are subjective and can be influenced by personal biases or opinions. Therefore, the statement "An observation is like an assumption" is false.

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  • 5. 

    An inference is drawn from our observations, it's like an assumption

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement correctly explains that an inference is drawn from our observations and is similar to an assumption. Inferences are conclusions or interpretations that are made based on evidence or observations. They involve making educated guesses or predictions based on the information available. Therefore, the statement is true.

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  • 6. 

    What does FCC stand for?

    • Federal Community College

    • Federal Communications Commission

    • Federal Communications College

    Correct Answer
    A. Federal Communications Commission
    Explanation
    FCC stands for Federal Communications Commission. The Federal Communications Commission is an independent agency of the United States government that regulates interstate communications by radio, television, wire, satellite, and cable. It is responsible for ensuring that the communication networks are efficient, reliable, and accessible to all Americans.

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  • 7. 

    NIMS stands for National Incident Management System

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true. NIMS stands for National Incident Management System, which is a comprehensive framework designed to coordinate and manage emergency response activities in the United States. It provides a standardized approach for federal, state, local, and tribal governments, as well as private sector organizations, to work together during incidents and emergencies. NIMS helps ensure effective communication, coordination, and collaboration among all parties involved in emergency management.

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  • 8. 

    Name the most important "W"

    • What

    • When

    • Where

    Correct Answer
    A. Where
    Explanation
    The most important "W" in this context is "Where". It is crucial to know the location or place in order to understand and provide accurate information. Knowing where something is happening helps to establish context, make informed decisions, and effectively communicate with others. Without knowing the "where," the other questions like "What" and "When" may not have much significance or relevance.

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  • 9. 

    What does the C stand for in CYMBALS

    • Color

    • Car make/model

    • Car

    Correct Answer
    A. Color
    Explanation
    The C in CYMBALS stands for "Color." In this context, CYMBALS is likely an acronym or mnemonic device used to remember the different aspects or elements of something. The fact that the answer is "Color" suggests that each letter in CYMBALS represents a different color.

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  • 10. 

    Basic 9-1-1 does...

    • Sends caller to right PSAP

    • Provides PSAP with ANI/ALI

    • Nothing

    Correct Answer
    A. Sends caller to right PSAP
    Explanation
    Basic 9-1-1 refers to the traditional emergency telephone number system that is used to connect callers to the appropriate Public Safety Answering Point (PSAP). When a caller dials 9-1-1, the system automatically routes the call to the correct PSAP based on the location of the caller. Therefore, the correct answer states that Basic 9-1-1 sends the caller to the right PSAP.

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  • 11. 

    Enhanced 9-1-1

    • Provides PSAP with ANI/ALI

    • Lets you talk to some one about your day

    • Sends caller somewhere

    Correct Answer
    A. Provides PSAP with ANI/ALI
    Explanation
    Enhanced 9-1-1 is a system that provides the Public Safety Answering Point (PSAP) with Automatic Number Identification (ANI) and Automatic Location Identification (ALI) information. This allows emergency operators to quickly identify the caller's phone number and location, enabling a faster response to the emergency.

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  • 12. 

    SOP stands for (for you Diane!!)

    • State of Panic

    • Standard Operating Procedures

    • Standard Operating Pedalbike

    Correct Answer
    A. Standard Operating Procedures
    Explanation
    SOP stands for Standard Operating Procedures. This term is commonly used in various industries to refer to a set of step-by-step instructions or guidelines that employees should follow to ensure consistency, efficiency, and safety in their work processes. These procedures are designed to standardize operations and minimize errors or deviations from established protocols. By following SOPs, organizations can maintain quality control, improve productivity, and enhance overall performance.

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  • 13. 

    There are three types of Call Routing

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is incorrect. There are actually four types of call routing: Fixed Call Routing, Dynamic Call Routing, Least Cost Routing, and Intelligent Call Routing. Therefore, the correct answer is False.

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  • 14. 

    The four types of call routing are - Direct Dispatch, Call Relay, Call Referal, and Call Transfer

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because the four types of call routing mentioned - Direct Dispatch, Call Relay, Call Referral, and Call Transfer - are indeed different methods used to route incoming calls. These methods determine how calls are handled and forwarded within a telephone system or call center.

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  • 15. 

    There are four vital services they are -- 1. Communications with the public 2. Communications within the same agency 3. Communications between public safety agencies 4. Communications between public safety agencies and support services

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true. The four vital services mentioned are essential for effective communication in various contexts. Communications with the public are crucial for transmitting important information and ensuring public safety. Communications within the same agency are necessary for coordination and collaboration among team members. Communications between public safety agencies are vital for sharing information and resources during emergencies. Lastly, communications between public safety agencies and support services are important for obtaining additional assistance and resources when needed.

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  • 16. 

    Network based is - GPS

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The given statement "Network based is - GPS" is false. This suggests that the network-based location service is not GPS. Network-based location services use information from cellular towers, Wi-Fi networks, and IP addresses to determine the location of a device. GPS, on the other hand, relies on signals from satellites to provide accurate location information. Therefore, the correct answer is false as the network-based location service is not GPS.

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  • 17. 

    Handset based is GPS

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement "Handset based is GPS" implies that the GPS system is based on the handset. In other words, the GPS functionality is built into the handset, allowing it to determine its location using satellite signals. Therefore, the correct answer is true.

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  • 18. 

    ASL stands for

    • American Sign Language

    • Advanced Life Support

    • American Life Support

    Correct Answer
    A. American Sign Language
    Explanation
    ASL stands for American Sign Language, which is a visual language used by deaf and hard-of-hearing individuals in the United States and some parts of Canada. It is a complete and complex language that incorporates hand shapes, facial expressions, and body movements to convey meaning. ASL is not a universal language and differs from spoken languages, making it unique to the deaf community. It is used as a primary means of communication for many deaf individuals and is recognized as an official language in the United States.

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  • 19. 

    Check all that applies -- VoIP is

    • Calling over the internet

    • Voice over Internet Protocol

    • Calling over the landline phone

    Correct Answer(s)
    A. Calling over the internet
    A. Voice over Internet Protocol
    Explanation
    VoIP stands for Voice over Internet Protocol, which refers to the technology that allows for making phone calls over the internet. It enables users to make voice calls using an internet connection rather than traditional landline phone systems. Therefore, the correct answers are "Calling over the internet" and "Voice over Internet Protocol."

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jun 19, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 06, 2011
    Quiz Created by
    Jennifergravel

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