Work Order/Disposal Form Professional Development Quiz

1. It is acceptable to use a non-VPSB email address when completing a technology work order.

True

False

Using a non-VPSB email address when completing a technology work order is not acceptable. This implies that only VPSB email addresses should be used for submitting technology work orders.

Explanation

Using a non-VPSB email address when completing a technology work order is not acceptable. This implies that only VPSB email addresses should be used for submitting technology work orders.

2. If three weeks have passed since your work order was placed, you should __________.

Call the technology department to report the issue

Submit another work order

If three weeks have passed since your work order was placed, you should check on the status of your work order by following the directions on the Work Order FAQ and/or send an email to one of the contact email addresses listed on the Work Order FAQ page. This is the appropriate action to take in order to get an update on the progress of your work order and address any issues or concerns that may have arisen during the three-week period.

Explanation

If three weeks have passed since your work order was placed, you should check on the status of your work order by following the directions on the Work Order FAQ and/or send an email to one of the contact email addresses listed on the Work Order FAQ page. This is the appropriate action to take in order to get an update on the progress of your work order and address any issues or concerns that may have arisen during the three-week period.

3. An administrator's signature is required for all Disposal Forms.

True

False

The statement states that an administrator's signature is required for all Disposal Forms. This implies that without an administrator's signature, a Disposal Form cannot be considered valid or complete. Therefore, the correct answer is True, indicating that the statement is accurate.

Explanation

The statement states that an administrator's signature is required for all Disposal Forms. This implies that without an administrator's signature, a Disposal Form cannot be considered valid or complete. Therefore, the correct answer is True, indicating that the statement is accurate.

4. Which of the following information should be included in the "Description Text Box" of the work order?

School Name, Room Number, Serial Number, Description of the Problem.

Room Number, Equipment Type/Make/Model, Serial Number, Description of the Problem.

School Name, Room Number, Equipment Type/Make/Model, Serial Number, Description of the Problem.

The "Description Text Box" of the work order should include the School Name, Room Number, Equipment Type/Make/Model, Serial Number, and Description of the Problem. This information is necessary to accurately identify the location, equipment, and issue being reported, ensuring that the work order is properly assigned and addressed.

Explanation

The "Description Text Box" of the work order should include the School Name, Room Number, Equipment Type/Make/Model, Serial Number, and Description of the Problem. This information is necessary to accurately identify the location, equipment, and issue being reported, ensuring that the work order is properly assigned and addressed.

5. Where can the serial number for a device be located?

On a white label on the back of the computer monitor.

On a white label on the back side of the computer keyboard.

On a white label on the back of the computer.

The serial number for a device can typically be found on a white label on the back of the computer. This is a common location for manufacturers to place the serial number, as it is easily accessible and can be easily identified. Placing the serial number on the back of the computer also helps to prevent it from being accidentally removed or damaged.

Explanation

The serial number for a device can typically be found on a white label on the back of the computer. This is a common location for manufacturers to place the serial number, as it is easily accessible and can be easily identified. Placing the serial number on the back of the computer also helps to prevent it from being accidentally removed or damaged.

6. Who should email the Technology Department, in order to arrange a date/time for dropping off the "disposed device?"

An administrator.

The person who completed the Disposal Form.

A custodian.

An administrator should email the Technology Department to arrange a date/time for dropping off the "disposed device." This is because an administrator typically has the authority and responsibility to handle administrative tasks, including communication with different departments within an organization. The person who completed the Disposal Form may not necessarily have the authority to arrange such matters, and a custodian's role is typically focused on the physical maintenance and cleanliness of the premises rather than administrative tasks. Therefore, an administrator is the most appropriate person to contact the Technology Department for this purpose.

Explanation

An administrator should email the Technology Department to arrange a date/time for dropping off the "disposed device." This is because an administrator typically has the authority and responsibility to handle administrative tasks, including communication with different departments within an organization. The person who completed the Disposal Form may not necessarily have the authority to arrange such matters, and a custodian's role is typically focused on the physical maintenance and cleanliness of the premises rather than administrative tasks. Therefore, an administrator is the most appropriate person to contact the Technology Department for this purpose.

7. When completing a Disposal Form, if a VPSB Tag/Number can not be located on the device, you should _______.

Call the Technology Department

Write "No Tag" in the VPSB Tag attachment box

Attach the IRM Tag/Number instead

If a VPSB Tag/Number cannot be located on the device when completing a Disposal Form, the appropriate action is to write "No Tag" in the VPSB Tag attachment box. This indicates that there is no tag or number associated with the device.

Explanation

If a VPSB Tag/Number cannot be located on the device when completing a Disposal Form, the appropriate action is to write "No Tag" in the VPSB Tag attachment box. This indicates that there is no tag or number associated with the device.

8. If an IRM number can not be located on the device, you should _________.

Use the serial number of the device instead

Leave the IRM text box blank

Use a IRM number from another device in close proximity

If an IRM number cannot be located on the device, the suggested action is to use an IRM number from another device in close proximity. This implies that the IRM number is necessary for some sort of identification or verification process, and if it cannot be found on the current device, using one from a nearby device would serve the same purpose.

Explanation

If an IRM number cannot be located on the device, the suggested action is to use an IRM number from another device in close proximity. This implies that the IRM number is necessary for some sort of identification or verification process, and if it cannot be found on the current device, using one from a nearby device would serve the same purpose.

9. The VPSB Tag/Number is the same as the IRM Tag/Number.

True

False

The statement is false because the VPSB Tag/Number is not the same as the IRM Tag/Number.

Explanation

The statement is false because the VPSB Tag/Number is not the same as the IRM Tag/Number.

10. A Disposal Form should be completed for any and all equipment, which is currently in-operational.

True

False

A Disposal Form should not be completed for any and all equipment that is currently in-operational. The form is typically used when equipment is being disposed of or no longer needed. If the equipment is simply inoperational but still needed or can be repaired, a different form or process may be used to indicate its status and any necessary actions.

Explanation

A Disposal Form should not be completed for any and all equipment that is currently in-operational. The form is typically used when equipment is being disposed of or no longer needed. If the equipment is simply inoperational but still needed or can be repaired, a different form or process may be used to indicate its status and any necessary actions.