Work Order/Disposal Form Professional Development Quiz
Directions:
Please complete the following quiz in order to receive one hour of professional development credit. All questions must be answered correctly in order to receive credit for this professional development. Please print or save a copy of your Certificate of Completion, for documentation purposes.
- 1.
If an IRM number can not be located on the device, you should _________.
- A.
Use the serial number of the device instead
- B.
Leave the IRM text box blank
- C.
Use a IRM number from another device in close proximity
Correct Answer
C. Use a IRM number from another device in close proximityExplanation
If an IRM number cannot be located on the device, the suggested action is to use an IRM number from another device in close proximity. This implies that the IRM number is necessary for some sort of identification or verification process, and if it cannot be found on the current device, using one from a nearby device would serve the same purpose.Rate this question:
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- 2.
If three weeks have passed since your work order was placed, you should __________.
- A.
Call the technology department to report the issue
- B.
Check on the status of your work order by following the directions on the Work Order FAQ and/or send an email to one of the contact email addresses listed on the Work Order FAQ page
- C.
Submit another work order
Correct Answer
B. Check on the status of your work order by following the directions on the Work Order FAQ and/or send an email to one of the contact email addresses listed on the Work Order FAQ pageExplanation
If three weeks have passed since your work order was placed, you should check on the status of your work order by following the directions on the Work Order FAQ and/or send an email to one of the contact email addresses listed on the Work Order FAQ page. This is the appropriate action to take in order to get an update on the progress of your work order and address any issues or concerns that may have arisen during the three-week period.Rate this question:
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- 3.
Where can the serial number for a device be located?
- A.
On a white label on the back of the computer monitor.
- B.
On a white label on the back side of the computer keyboard.
- C.
On a white label on the back of the computer.
Correct Answer
C. On a white label on the back of the computer.Explanation
The serial number for a device can typically be found on a white label on the back of the computer. This is a common location for manufacturers to place the serial number, as it is easily accessible and can be easily identified. Placing the serial number on the back of the computer also helps to prevent it from being accidentally removed or damaged.Rate this question:
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- 4.
Which of the following information should be included in the "Description Text Box" of the work order?
- A.
School Name, Room Number, Serial Number, Description of the Problem.
- B.
Room Number, Equipment Type/Make/Model, Serial Number, Description of the Problem.
- C.
School Name, Room Number, Equipment Type/Make/Model, Serial Number, Description of the Problem.
Correct Answer
C. School Name, Room Number, Equipment Type/Make/Model, Serial Number, Description of the Problem.Explanation
The "Description Text Box" of the work order should include the School Name, Room Number, Equipment Type/Make/Model, Serial Number, and Description of the Problem. This information is necessary to accurately identify the location, equipment, and issue being reported, ensuring that the work order is properly assigned and addressed.Rate this question:
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- 5.
Who should email the Technology Department, in order to arrange a date/time for dropping off the "disposed device?"
- A.
An administrator.
- B.
The person who completed the Disposal Form.
- C.
A custodian.
Correct Answer
A. An administrator.Explanation
An administrator should email the Technology Department to arrange a date/time for dropping off the "disposed device." This is because an administrator typically has the authority and responsibility to handle administrative tasks, including communication with different departments within an organization. The person who completed the Disposal Form may not necessarily have the authority to arrange such matters, and a custodian's role is typically focused on the physical maintenance and cleanliness of the premises rather than administrative tasks. Therefore, an administrator is the most appropriate person to contact the Technology Department for this purpose.Rate this question:
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- 6.
When completing a Disposal Form, if a VPSB Tag/Number can not be located on the device, you should _______.
- A.
Call the Technology Department
- B.
Write "No Tag" in the VPSB Tag attachment box
- C.
Attach the IRM Tag/Number instead
Correct Answer
B. Write "No Tag" in the VPSB Tag attachment boxExplanation
If a VPSB Tag/Number cannot be located on the device when completing a Disposal Form, the appropriate action is to write "No Tag" in the VPSB Tag attachment box. This indicates that there is no tag or number associated with the device.Rate this question:
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- 7.
It is acceptable to use a non-VPSB email address when completing a technology work order.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Using a non-VPSB email address when completing a technology work order is not acceptable. This implies that only VPSB email addresses should be used for submitting technology work orders.Rate this question:
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- 8.
The VPSB Tag/Number is the same as the IRM Tag/Number.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because the VPSB Tag/Number is not the same as the IRM Tag/Number.Rate this question:
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- 9.
An administrator's signature is required for all Disposal Forms.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement states that an administrator's signature is required for all Disposal Forms. This implies that without an administrator's signature, a Disposal Form cannot be considered valid or complete. Therefore, the correct answer is True, indicating that the statement is accurate.Rate this question:
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- 10.
A Disposal Form should be completed for any and all equipment, which is currently in-operational.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A Disposal Form should not be completed for any and all equipment that is currently in-operational. The form is typically used when equipment is being disposed of or no longer needed. If the equipment is simply inoperational but still needed or can be repaired, a different form or process may be used to indicate its status and any necessary actions.Rate this question:
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Current Version
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Jan 18, 2023Quiz Edited by
ProProfs Editorial Team -
Oct 04, 2010Quiz Created by
Jhocker
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