Weeks 8 & 9 (Total Loss Claims) - June

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1. Once settlement figures are provided to the customer, the cut off day for rental is _____ days.
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Weeks 8 & 9 (Total Loss Claims) - June - Quiz

For fill in the blank questions, please use all lower case letters in your answer and if your answer requires a number, use the actual number (1,2,3,4, etc. ). Thanks and best of luck as you take the quiz.

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2. If NYCM is retaining the insured's total loss vehicle, it is important to let the customer know they should remove their belongings and plates from the vehicle and leave the keys with the vehicle.
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3. According to Reg 64 216.7 (C), there are 5 methods permitted in determining the value of a T/L vehicle.  Which method does NYCM use?
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4. It is always best to say what we can do for our customers than what we can't do.
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5. Once the ACV is received, what tasks need to be completed on PACE? (check all that apply)
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6. If the Market Value doesn't pay off the loan with the bank, we must request a _____.
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7. On total losses where the vehicle is a current model year, use the Market Value based on the worksheet or the CCC Market Valuation Report, whichever is _____.
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8. Leased vehicles do not include _____ on the CCC Market Valuation Report.
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9. Title branding applies when the owner is retaining the loss vehicle and it is _____ model years old or newer.
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10. If NYCM is retaining the insured vehicle, what is needed before payment can be issued? (check all that apply)
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11. For claimant total loss claims, what do we need to do before payment can be issued? (check all that apply)
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12. What is included with the check to the claimant regarding their total loss claim? (check all that apply)
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13. What are four key factors that determine the vehicle market value?
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14. Which code is used to tell Copart we would like them to complete the photo inspection and send it to Comsearch?
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15. If we are sending the title for branding, what must we do?
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16. If there is a lien on an insured total loss claim, what information do we need to send to Title Procurement? (check all that apply)
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17. If the insured holds negligence and the claimant vehicle is totalled, the pro quote is deducted from the ACV at 100% no matter what the liability % is.
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18. Title Procurement will generate the necessary paperwork to the insured including the initial delay letter and the examiner will generate subsequent delay letters if needed.
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19. On total loss claims, how many days do we have to inspect the vehicle and make an offer?
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20. The current model year worksheet provides a depreciation schedule which is based on the current mileage of the loss vehicle.
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Once settlement figures are provided to the customer, the cut off day...
If NYCM is retaining the insured's total loss vehicle, it is...
According to Reg 64 216.7 (C), there are 5 methods permitted in...
It is always best to say what we can do for our customers than what we...
Once the ACV is received, what tasks need to be completed on PACE?...
If the Market Value doesn't pay off the loan with the bank, we...
On total losses where the vehicle is a current model...
Leased vehicles do not include _____ on the CCC Market Valuation...
Title branding applies when the owner is retaining the loss vehicle...
If NYCM is retaining the insured vehicle, what is needed before...
For claimant total loss claims, what do we need to do before...
What is included with the check to the claimant regarding their total...
What are four key factors that determine the vehicle market...
Which code is used to tell Copart we would like them to complete the...
If we are sending the title for branding, what must we do?
If there is a lien on an insured total loss claim, what information do...
If the insured holds negligence and the claimant vehicle is...
Title Procurement will generate the necessary paperwork to the insured...
On total loss claims, how many days do we have to inspect the vehicle...
The current model year worksheet provides a depreciation schedule...
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