A recovery vehicle is taxed:
At the same rate as a car
At a special rate of its own
At the same rate as Trade Plates
At the same rate as a goods vehicle of the same weight
Vehicle Registration Office
Goods Vehicle Centre, Swansea
Department of Trade and Industry
Driver and Vehicle Licensing Authority, Swansea
Because the vehicle was not driven an offence was not committed
The offence of using a vehicle without an excise licence was committed
No offence was committed because the vehicle was only left on the road for a short period
No offence was committed because the vehicle was not authorised on the ‘O’ licence
10 tonnes
12 tonnes
16 tonnes
3.5 tonnes
1 & 2 only
1,2 & 3 only
1,2,3 & 4 only
1,2,3,4 & 5
London
Birmingham
Glasgow
Manchester
A toll on the Severn crossing eastbound journey only
A toll on the Severn crossing westbound journey only
A toll on the Severn crossing on the westbound journey plus the London Congestion Charge
A toll on the Severn crossing in both directions plus the London Congestion Charge
Bristol to Cardiff via M5 and M4
Oxford to Portsmouth via M40, M25 (anti-clockwise) and A3
Bristol to Brighton via M4, M25 (anti-clockwise) and M23
Goole to Leicester via M62, M18 and M1
Debit note
Credit note
Supplementary invoice
Statement of accounts
Bcad
Dbca
Abcd
Cbad
The invoice
An advice note
The order form
The consignment note
Using a banker’s cheque card
Whereby a bank will make regular fixed payment out of your account as directed
A customer can make irregular payments into your bank account
Using a credit card
Fixed plus current assets less current liabilities
Current assets less current liabilities
Total assets less long-term liabilities
Total assets less long-term liabilities
Detailed expenses of running a business
Assets and liabilities of a business
Sales and purchases of a business
Operating costs of running a business
Cash ratio
Current ratio
Working capital ratio
Liquidity ratio
0.5:1
0.8:1
1:1
2:1
Increased expenditure in the balance sheet
Increased expenditure in the profit & loss account
Decrease revenue in the trading account
Decrease revenue in the profit & loss account
Lead time
Cost of item
Number of vehicles in fleet
Number of fitters employed
Cash going out of the business to cover short term liabilities
Cash receipts less debts due to the business
The net pre-tax profit made by the business
Money received into and paid out by the business
Adjusted gross profit
Fixed assets
Capital gains
Adjusted net profit
The operator owes the customer £10,000
The operator owes the customer £8,000
The customer owes the operator £8,000
The customer owes the operator £10,000
Net profit
Working capital
Shareholders’ equity
Capital employed
Decreased revenue in the profit and loss account
Increased expenditure in the balance sheet
Increased expenditure in the trading account
Decreased revenue in the trading account
Offer long-term credit facilities to customers
Offer shorter periods of credit from suppliers
Offer cash discounts to customers
Offer larger trade discounts to customers
On a tonnes basis
On a cost per km basis
As a daily standing cost
By specific allocation
Telephone bill
Vehicle repairs and maintenance
Driver’s wages
Operator’s licence
£1,303
£2,000
£2,696
£3,042
£20,800
£22,800
£24,800
£26,800
The residual value
An overhead
A running cost
A standing cost
Driver’s bonus
Driver’s overtime
Driver’s basic wage
Driver’s expenses
£25,000
£35,000
£40,000
£45,000
Diesel for a goods vehicle
A set of new tyres for one of the goods vehicles
Rent and rates on the firm’s premises
Ferry charges
The process of identifying and satisfying customers’ needs
The process of identifying and satisfying customers’ needs
Promotional material sent by direct mail to potential customers
Maximising the number of revenue earning fleet miles
Postal questionnaire
Face to face interviews
Telephone questionnaires
A company’s records on customers
Postal questionnaires
Telephone questionnaires
Personal interviews with prospective customers
Searching through reports, trade magazines, and your own sales information
Service, weakness, opportunities and threats
Strengths, willingness, opportunities and threats
Strengths, weaknesses, oppositions and threats
Strengths, weaknesses, oppositions and threats
Local authority for the relevant location
Noise Abatement Society
VOSA
Health & Safety Executive
2 & 5 only
2 & 4 only
1,3 & 5 only
1,3 & 4 only
Energy Saving Trust
Carbon Trust
Environment Agency
National Environmental Forum
BS 5750
BS7500
ISO 9001
ISO 14001
A certificate of insurance or cover note is issued
A receipt for the premium is forwarded to the insured
An insurance policy is issued
The premium is received by the insurance company
1, 2 and 4 onlythe insurance policy
The certificate of ins2 and 5 only
2 and 4 only
2, 3, 4 and 5 only
The Motor Insurers’ Bureau
The Insurance Ombudsman
The Highway Authority
The Association of British Insurers
The business is being run by a receiver
A copy of the insurance certificate has not been given to each driver
It was obtained by making a false statement
The driver involved in an accident was speeding
Collecting a trailer in Birmingham for delivery to Glasgow
Collecting a container for delivery to Dover Docks, where the container would be removed from the vehicle
A hire and reward haulier collecting a fully loaded semi-trailer for delivery to docks for onward journey to Milan via Dover, using a RO/RO ferry
Taking his own goods to Milan
Consignment of household furniture
Consignment of office furniture
Parcels carried under a postal agreement
Own account goods
A standard for transmission of electronic consignment notes
A system for mobile telecommunications
A system for the use of e-mail
A system which can be used to locate the position of a vehicle
The Information Commissioner
The DTI
OFCOM
The Equal Opportunities Commissioner
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